<p><strong>ob Description: Customer Service Representative (CSR)</strong></p><p>We are looking for a dedicated and personable Customer Service Representative to join our team. As a CSR, you will be the front line of communication with our clients, providing effective solutions, answering inquiries, and ensuring high levels of customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Understand products, services, and policies to provide accurate information.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Document all customer interactions in the company’s CRM system.</li><li>Process orders, returns, exchanges, and service requests.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Upsell or cross-sell products and services as appropriate.</li><li>Maintain confidentiality and demonstrate professionalism in all interactions.</li><li>Meet or exceed performance metrics related to customer satisfaction and response time.</li></ul><p><br></p>
We are looking for a dedicated Office Services Associate to join our team on a contract basis in Dallas, Texas. This role focuses on delivering essential back-office support, including reprographics, mail services, hospitality, and reception duties, while ensuring high-quality service in both physical and digital environments. The ideal candidate will thrive in a fast-paced setting and possess excellent customer service skills to maintain strong client relationships.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring timely and accurate completion of work.<br>• Follow established procedures for job intake, prioritization, and execution to meet client deadlines.<br>• Troubleshoot basic equipment issues and perform routine maintenance, including loading paper and toner supplies.<br>• Maintain detailed logs of completed tasks and ensure job tickets are properly documented.<br>• Conduct quality assurance checks on your own work and the work of others to uphold service standards.<br>• Communicate effectively with supervisors and clients to address and resolve deadline or job-related concerns.<br>• Adhere to company and client site policies while using equipment and supplies in a cost-effective manner.<br>• Lift and transport items weighing up to 50 pounds as required.<br>• Collaborate with team members and contribute to a positive and productive work environment.<br>• Provide support for hospitality, reception, and other service lines as needed.
<p>The Parts Sales Agent is responsible for the accurate and timely processing of parts orders and warranty claims, ensuring a smooth customer experience from order intake to fulfillment. This position manages the receipt, verification, and entry of customer orders, proactively tracking their status and communicating updates regarding delivery schedules. Maintaining precise records of pricing, shipping dates, inventory levels, and transaction details is essential to the role. Using a specialized database or tracking system, the Parts Sales Agent oversees all aspects of parts sales and warranty distribution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and confirm parts orders, checking inventory availability in the accounting platform.</li><li>Verify that customers are within their credit terms and clearly communicate order information.</li><li>Enter orders into the accounting system and coordinate effectively with warehouse teams.</li><li>Provide accurate shipping quotes for customer inquiries and orders.</li><li>Prepare shipping labels and manage documentation for outgoing shipments.</li><li>Generate sales orders and invoices for all processed transactions.</li><li>Monitor customer credit terms and initiate credit memos for product returns as needed.</li><li>Organize and maintain daily files related to inventory and customer transactions.</li><li>Digitally archive and upload relevant documents to company cloud storage.</li><li>Communicate regularly with customers by phone and email, delivering prompt and professional service.</li><li>Respond to customer inquiries, address issues, and process purchase orders in a courteous manner.</li><li>Provide up-to-date inventory information on request.</li><li>Collaborate with the Service Manager and warehouse staff to ensure efficient order management and inventory synchronization.</li></ul><p><br></p>
<p>Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p><br></p>
<p> Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• </p><p><br></p>
<p>We are looking for a dedicated and detail-oriented Chief Compliance Officer to join our client's team on a contract basis in Dallas, Texas. This role is pivotal in ensuring adherence to regulatory guidelines and company policies while managing the firm’s compliance program effectively. The ideal candidate will possess expertise in compliance operations and regulatory management, contributing to the continuous improvement of our existing frameworks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor company adherence to policies and regulatory guidelines, ensuring compliance with state regulations and other applicable standards.</p><p>• Oversee and manage the firm’s compliance programs, including reporting requirements and regulatory frameworks.</p><p>• Conduct assessments and testing of firm activities to identify areas requiring compliance improvements.</p><p>• Handle regulatory management tasks, including identifying new requirements, addressing inquiries, and preparing for regulatory examinations.</p><p>• Collaborate on the creation and implementation of efficient workflows for compliance processes, such as marketing material reviews.</p><p>• Develop initiatives aimed at enhancing compliance awareness across the organization.</p><p>• Support stakeholders by drafting, reviewing, and revising broker-dealer compliance policies and procedures.</p><p>• Provide expertise in broker-dealer compliance, leveraging industry knowledge to maintain standards and address challenges.</p>
<p>We are looking for an experienced Accounting Manager/Supervisor to oversee daily accounting operations for a growing private equity and management company. This role offers a unique opportunity to contribute to multiple facets of the organization, supporting leadership and providing valuable insights for investors. The ideal candidate will bring strong business acumen, meticulous attention to detail, and the ability to enhance existing practices.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting operations, ensuring accuracy and efficiency in processes.</p><p>• Prepare and oversee month-end close procedures, including journal entries and account reconciliations.</p><p>• Maintain the general ledger and ensure compliance with accounting standards.</p><p>• Assist with financial statement audits, providing detailed documentation and support.</p><p>• Collaborate with the Chief Financial Officer to provide financial insights and recommendations.</p><p>• Develop and refine accounting practices to improve workflows and reporting.</p><p>• Ensure timely and accurate preparation of financial reports for investors and leadership.</p><p>• Support investor relations by delivering precise and helpful financial data.</p><p>• Monitor financial activities to identify trends and opportunities for improvement.</p><p>• Uphold compliance with regulatory requirements and internal policies.</p>
<p>We are seeking an <strong><u>Office Assistant in Hutchins, TX </u></strong>to help manage our small business operations. This role will be responsible for a variety of administrative and bookkeeping tasks, with a primary focus on using QuickBooks to process accounts payable and ensure timely payment of bills. Additional duties include managing email correspondence, preparing and sending customer quotes, and assisting with general office organization and support.</p><p> </p><p>Responsibilities:</p><ul><li>Process and track accounts payable using QuickBooks</li><li>Ensure all bills are paid on time</li><li>Prepare and send quotes to clients in a timely manner</li><li>Monitor and manage email communication</li><li>Perform general office duties and organization</li><li>Assist with any other administrative tasks as needed</li></ul>
<p><strong>Job Description: Front Desk Coordinator</strong></p><p>As a Front Desk Coordinator, you will be the first point of contact for visitors and clients, delivering a positive and professional experience. Your primary responsibility is to welcome guests, handle incoming inquiries, and support the smooth operation of front office processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct phone calls and emails.</li><li>Manage appointment scheduling and maintain visitor logs.</li><li>Assist with administrative tasks, such as filing, data entry, and mail distribution.</li><li>Maintain a clean and organized reception area.</li><li>Support the coordination of meetings and events.</li><li>Handle sensitive information with confidentiality.</li><li>Liaise with internal departments to facilitate effective communication.</li></ul>
<p>We are looking for a detail-oriented Tax Audit Analyst to join our team in Plano, Texas. In this role, you will contribute to the integrity of our tax processes by ensuring compliance with internal controls, maintaining clear communication, and managing audit activities effectively. This position provides an excellent opportunity to develop technical expertise in tax auditing while collaborating across various levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Uphold company policies and procedures by adhering to the established internal controls within the Tax Department.</p><p>• Foster clear and effective communication with employees, external providers, and government representatives at all levels.</p><p>• Prepare and distribute audit-related reports and data in a timely manner to support efficient processing.</p><p>• Maintain and update the audit log to track progress and ensure accurate documentation of ongoing and completed audits.</p><p>• Cross-train for other Tax Analyst roles to serve as a backup resource when needed.</p><p>• Conduct research on tax-related inquiries to enhance technical knowledge and remain informed of industry best practices.</p><p>• Follow company document management and retention policies to ensure compliance.</p><p>• Participate in development activities, such as workshops, reviewing publications, and networking within relevant organizations.</p><p>• Work extended hours as required to meet deadlines during peak periods.</p><p><br></p><p><br></p><p>If interested, please send your resume to [email protected]</p>
We are looking for a Patient Accounting Specialist to join our team in Dallas, Texas. This Contract to permanent position offers an opportunity to contribute to the financial operations of a healthcare organization by ensuring accurate and timely posting of payments and maintaining compliance with industry regulations. The ideal candidate will possess strong attention to detail and a thorough understanding of medical billing and payment processes.<br><br>Responsibilities:<br>• Accurately post payments received to patient accounts and ensure they align with corresponding charges.<br>• Retrieve remittance reports and post payments using electronic systems and software tools.<br>• Import daily files, extract remittance data, and process zero-pay remittances with appropriate denial or reason codes.<br>• Verify payments comply with contract terms and apply relevant contractual adjustments or penalties.<br>• Monitor daily deposits from the bank and ensure funds are accounted for.<br>• Communicate daily cash posting updates to the Director of Business Services and Billing Manager.<br>• Maintain and reconcile daily deposit worksheets, ensuring all balances are accurate.<br>• Scan Explanation of Benefits (EOBs) and denials into the system while safeguarding patient data.<br>• Collaborate with management and compliance committees to uphold HIPAA and organizational privacy standards.<br>• Perform additional duties as assigned to support the department's operational goals.
