<p>Robert Half Technology is looking for a Help Desk Technician to support a client based in Lynnwood, Washington. This is a 100% onsite position, Monday to Friday (8AM-5PM). </p><p><br></p><p><strong>Duration:</strong> Contract; with potential to extend </p><p><strong>Location: </strong>Onsite in Lynnwood, Washington </p><p><strong>Pay rate: </strong>$33/hourly </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support to end users via phone, email, in person, or a ticketing system</li><li>Troubleshoot and resolve basic hardware, software, and connectivity issues</li><li>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals</li><li>Assist with user account creation, access permissions, and system onboarding/offboarding</li><li>Perform routine system checks, updates, and preventative maintenance</li><li>Escalate complex or unresolved issues to senior IT staff when appropriate</li><li>Document issues, solutions, and procedures in ticketing systems and knowledge bases</li><li>Support basic network troubleshooting and device setup</li><li>Follow company IT policies, security standards, and best practices</li></ul>
<p>This role supports a large global IT services organization that includes the service desk, learning and development, end‑user technology, and equipment servicing, working within a structured and collaborative nine‑person team. It offers exposure to a mega‑scale IT environment and hands‑on learning across diverse IT operational areas. In this position, the Business Analyst II will contribute to a major ServiceNow migration initiative by gathering and documenting business requirements for on‑premises processes, partnering with IT support engineering teams to map workflows, clarify needs, and produce high‑quality documentation to support the overall migration effort.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements for the ServiceNow migration.</li><li>Conduct business process mapping and workflow documentation using ASONA, Lucidchart, and Microsoft 365 tools.</li><li>Translate engineering requirements into clear, simplified language for both technical and non‑technical audiences.</li><li>Participate in stakeholder meetings (approx. 30%).</li><li>Produce detailed documentation supporting IT support engineering and project teams (approx. 70%).</li><li>Collaborate within a large organization with multiple verticals and stakeholders.</li></ul>
<p>Robert Half is seeking a hands-on, detail-oriented IT professional to support a client in Seattle, Washington for a hardware deployment and support initiative. This is an on-site role focused on ensuring a smooth rollout of new computers and devices for our end users.</p><p><br></p><p><strong>Role Type:</strong> Contract position (ongoing)</p><p><strong>Location:</strong> Seattle, Washington </p><p><strong>Pay rate:</strong> up to $35/hourly (W2)</p><p><br></p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Provide IT support for up to 80 new computers during deployment cycles.</li><li>Set up hardware including laptops, desktops, monitors, docks, and peripherals.</li><li>Manage cabling and device organization at workstations and desks.</li><li>Provide desk-side support and troubleshooting during device rollouts.</li><li>Coordinate device swaps and upgrades with end users.</li><li>Perform basic troubleshooting on Windows (and possibly Mac) systems.</li></ul>
<p>Robert Half is searching for a service-oriented <strong>Desktop Support Technician </strong>to provide day-to-day technical support for end users in a dynamic, people-first environment tribal organization in Arlington, WA. This role requires strong technical fundamentals, excellent customer service skills, and the confidence to set boundaries when needed. The ideal candidate is a proactive problem-solver who thrives in environments with strong personalities and deeply rooted cultural values.</p><p><br></p><p><strong>Duration: </strong>2 months with potential to extend</p><p><strong>Location: </strong>100% Onsite in Arlington, WA </p><p><strong>Schedule:</strong> 6am – 2pm (during training) | 7am – 3pm (after training)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide daily desktop support, including setup, configuration, and troubleshooting of workstations and peripherals</li><li>Resolve and track incidents and requests through Jitbit ticketing system</li><li>Troubleshoot Microsoft 365 and other core applications, including Epic and Methasoft</li><li>Manage user accounts, permissions, and access through on-prem Active Directory</li><li>Support Windows 11 environments following a recent OS upgrade</li><li>Diagnose and resolve basic network connectivity and hardware issues</li><li>Deliver high-quality customer service while supporting users with varying technical skill levels</li></ul><p><br></p>
We are working with a nationally recognized law firm is seeking a forward-thinking and technically advanced IT Manager to lead its technology operations. This leadership role is responsible for shaping and executing the firm’s technology strategy, ensuring optimal system performance, maintaining security, and driving operational excellence. <br> The IT Manager will take a hands-on leadership approach, fostering collaboration, accountability, and inclusivity within the department. This role requires strong judgment, discretion, and communication skills, as it involves frequent interaction with attorneys, administrative leadership, staff, and external vendors on confidential and strategic matters. <br> Key Responsibilities: Partner with firm leadership to develop and implement long-term technology strategies, policies, and initiatives aligned with organizational goals. Create and maintain an IT roadmap to support both immediate and future business needs. Oversee all aspects of IT infrastructure, including data governance, application deployment, network systems, cybersecurity, disaster recovery, and business continuity planning. Lead, mentor, and develop IT team members, including recruitment, performance management, and detail oriented growth. Manage vendor relationships, negotiate agreements, and oversee implementation of new systems or upgrades. Utilize project management tools to monitor progress, timelines, and budgets. Establish performance benchmarks and ensure projects meet defined objectives. Facilitate regular meetings with IT staff and practice groups to review project status and priorities. Focus areas: legal technology systems, infrastructure and architecture, cloud and SaaS platforms, endpoint and automation, data governance
<p>We are looking for an experienced Manager to oversee data governance and reporting processes within our Investment Accounting and Reporting team. This role requires a strong focus on data integrity, reconciliation, and compliance while driving automation and continuous improvement initiatives. The ideal candidate will bring expertise in managing data workflows, quality monitoring, and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement data governance frameworks, including standards, lineage, and definitions for critical data elements.</p><p>• Monitor and manage data quality processes, utilizing metrics and systematic controls to ensure accuracy and resolve exceptions.</p><p>• Oversee reconciliation processes across accounting systems, source data, and general ledger to guarantee data completeness and timely issue resolution.</p><p>• Manage governance and documentation for tools such as Power BI, Alteryx, SharePoint, and Cadency, ensuring compliance and version control.</p><p>• Ensure the integrity of data used in statutory reporting, executive dashboards, and management reporting.</p><p>• Lead initiatives to automate data transformations, reconciliations, and report generation for efficiency.</p><p>• Maintain and enhance documentation, including process narratives, control descriptions, and data dictionaries.</p><p>• Collaborate with internal teams including Reporting, Actuarial, Investments, and IT to align data processes and objectives.</p><p>• Coordinate responses to audits and regulatory inquiries, providing thorough documentation and insights.</p><p>• Supervise and mentor team members, encouraging attention to detail and continuous learning.</p><p><br></p><p>The salary range for this position is $130,000 to $160,000 + discretionary bonus.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>3 weeks PTO + 7 flex days</p><p>10 paid holidays</p><p>5 days sick leave</p>
