<p>We are looking for a skilled Customer Service Representative to join our team in Sparks, Nevada. This role combines front office responsibilities with providing exceptional service to customers, ensuring smooth day-to-day operations. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the organization in an industrial environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist customers at the front desk, addressing inquiries and providing information.</p><p>• Handle incoming and outgoing calls, ensuring prompt and attentive communication.</p><p>• Process payments accurately and efficiently, maintaining detailed records.</p><p>• Manage paperwork and documentation with a strong focus on accuracy and attention to detail.</p><p>• Resolve customer concerns, including handling disputes and addressing challenging situations.</p><p>• Coordinate the release of vehicles from the tow yard, ensuring proper procedures are followed.</p><p>• Perform general clerical tasks, including filing, order entry, and data management.</p><p>• Maintain a clean and organized front office environment.</p><p>• Deliver excellent customer service, fostering positive relationships with clients.</p>