<p>We are looking for a Business Intelligence (BI) Analyst to support technology operations and data-driven improvement initiatives in Honolulu, Hawaii. This position works closely with a collaborative IT team to strengthen daily system performance, assist end users, and contribute to long-term infrastructure and reporting enhancements. The ideal candidate is comfortable balancing hands-on technical support with analytical problem-solving and is motivated by opportunities to improve reliability, security, and operational efficiency. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call Melissa Tree at 808.452.0254.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day technical assistance for employees by troubleshooting hardware, software, and access-related issues across desktops, thin clients, and mobile devices.</p><p>• Support the upkeep and configuration of core network and server environments, including switching, firewall administration, wireless connectivity, VPN access, and IP-based infrastructure components.</p><p>• Administer user identities and permissions within Active Directory and Microsoft 365 environments, ensuring appropriate access, account maintenance, and policy alignment.</p><p>• Assist with the management of virtualization and backup platforms to help maintain business continuity, system availability, and data protection standards.</p><p>• Prepare, deploy, refresh, and document end-user devices while overseeing equipment assignments, warranty details, and lifecycle tracking.</p><p>• Partner with internal teams and external vendors to resolve issues involving business-critical applications, including construction and design software platforms.</p><p>• Contribute to physical infrastructure maintenance by helping with server room organization, equipment installation, cable management, and retirement of outdated technology assets.</p><p>• Identify and recommend practical improvements to documentation, security controls, hardware standards, and overall system performance as part of ongoing modernization efforts.</p>
We are partnering with a growing organization in Mobile, AL, to identify a Supply Chain Specialist to support day-to-day supply chain and logistics operations. This role will play an important part in coordinating customer orders, managing inventory, overseeing transportation activities, and ensuring products move efficiently through the supply chain. The ideal candidate has at least 3 years of supply chain experience, strong analytical and organizational skills, and the ability to collaborate with customers, warehouse teams, transportation providers, and internal departments. Experience with SAP is highly desirable. <br> Key Responsibilities Coordinate customer orders from initial processing through shipment and final delivery, ensuring accuracy and timely fulfillment. Monitor inventory levels, assist with reconciliations, and identify potential shortages or other supply chain risks. Arrange and track transportation, including truck, rail, and cross-border shipments. Partner with warehouses, freight carriers, and third-party logistics providers to coordinate shipments and resolve delivery issues. Maintain accurate inventory, order, and shipping information within ERP and other supply chain systems. Communicate proactively with customers and internal teams regarding order status, delivery schedules, and potential delays. Analyze operational data and identify opportunities to improve efficiency, inventory accuracy, and service levels. Assist with implementing process improvements, system updates, and standardized operating procedures.
We are seeking a detail-oriented Data Analyst to support material and vendor master data management for a well-established organization. This position is responsible for maintaining accurate data within SAP, processing material and vendor updates, supporting data governance initiatives, and ensuring data integrity across business operations. The ideal candidate brings experience in SAP, master data management, data validation, and process improvement, along with strong analytical and organizational skills. Key Responsibilities Create, update, and maintain material and vendor master records within SAP. Ensure accuracy, completeness, and consistency of master data across systems. Process vendor setup requests, changes, and updates while verifying required documentation and approvals. Maintain material records throughout the product lifecycle, including status changes and updates. Support data governance policies, procedures, and quality standards. Research and resolve data discrepancies, errors, and system-related issues. Collaborate with cross-functional teams to address data requests and operational needs. Support data synchronization and publication processes, including GDSN, 1WorldSync, and GS1 standards. Monitor shared mailboxes, manage incoming requests, and meet established service-level agreements (SLAs). Assist with data cleanup, reporting, and process improvement initiative
<p>We are looking for an Accounting Analyst to join an accounting team in the Twin Cities. This position supports the accurate movement of funds, timely cash application, and careful oversight of banking activity within a financial services environment. The ideal candidate brings a strong foundation in accounting operations, enjoys solving reconciliation issues, and can contribute to process improvements that strengthen day-to-day workflows.</p><p><br></p><p>Responsibilities:</p><p>• Review fiduciary bank account activity each day to identify transactions, confirm accuracy, and support proper cash movement.</p><p>• Record incoming payments and match receipts to the correct invoices so account balances remain current.</p><p>• Track unapplied cash items and partner with accounting and claims colleagues to resolve outstanding allocations promptly.</p><p>• Prepare and submit payment transactions, verify supporting details, and route items through banking platforms for approval.</p><p>• Maintain and update client payment instruction records across internal systems and online banking tools.</p><p>• Complete bank reconciliations and investigate discrepancies to ensure records align with account activity.</p><p>• Perform routine reconciliations between system-generated activity and financial records to support reporting accuracy.</p><p>• Contribute to special assignments and workflow enhancement efforts that improve team efficiency and controls.</p>
<p>We are looking for a detail-oriented Billing Analyst to support billing and accounts receivable operations for a long-term contract opportunity based in Thorofare, New Jersey. This role is ideal for someone who can manage invoicing with accuracy, resolve payment-related issues efficiently, and contribute to the smooth flow of financial transactions across the billing cycle. The successful candidate will bring strong experience in full-cycle accounting processes while maintaining a high standard of organization and service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process customer invoices accurately and in a timely manner while ensuring billing data is complete and properly documented.</p><p>• Monitor accounts receivable activity, track outstanding balances, and follow up on open items to support consistent cash collection.</p><p>• Review billing records for discrepancies, investigate issues, and coordinate corrections to maintain accurate financial reporting.</p><p>• Work within Deltek Costpoint to manage billing transactions, validate account details, and support day-to-day system-based accounting activity.</p><p>• Collaborate with internal teams and customer-facing contacts to address invoice questions, payment concerns, and account status updates.</p><p>• Support full-cycle accounting tasks related to billing operations, including reconciliations, reporting, and audit-ready record maintenance.</p><p>• Assist with customer export or data-related billing processes as needed to ensure information is submitted in the required format.</p><p>• Contribute to process improvements within billing workflows and support operational changes involving financial systems when applicable.</p>
<p>We are looking for a Security Analyst to join our aviation client in a contract position based onsite in Petaluma, California. This role is ideal for an experienced security specialist who can strengthen daily security operations, investigate threats, and help protect cloud, identity, and endpoint environments. You will work closely with technical partners across IT and security to reduce risk, improve response readiness, and support compliance-focused initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead the response to security events by containing threats, gathering evidence, escalating issues when needed, and documenting outcomes for follow-up review.</p><p>• Oversee identity and access activities, including user access reviews, permission governance, and control validation across enterprise systems.</p><p>• Analyze suspicious authentication activity, compromised accounts, phishing attempts, and other indicators of malicious behavior to determine impact and next steps.</p><p>• Coordinate vulnerability follow-up efforts with IT teams to drive remediation progress and reduce exposure across the environment.</p><p>• Track endpoint protection health, device compliance status, and broader security posture to identify gaps requiring attention.</p><p>• Examine privileged account usage, network security logs, and web access controls to detect abnormal or unauthorized activity.</p><p>• Maintain and enhance operational security documents such as incident procedures, playbooks, standard operating guidance, and response runbooks.</p><p>• Prepare recurring security reports and metrics covering incidents, threat trends, vulnerabilities, and operational performance.</p><p>• Support audit requests, compliance reviews, eDiscovery efforts, and third-party security assessments as part of ongoing governance activities.</p><p>• Partner with security, infrastructure, and support teams on daily operations, tabletop exercises, and continuous improvements informed by incident findings.</p>
We are looking for a Contract Business Analyst to support accounting and business operations for an IT Software organization in Torrance, California. This position is ideal for someone who is detail oriented and has strong NetSuite expertise, and who can guide end users, strengthen reporting practices, and improve day-to-day financial processes. The role combines business analysis with hands-on accounting knowledge, requiring close collaboration with stakeholders to identify operational gaps and turn system capabilities into practical solutions.<br><br>Responsibilities:<br>• Partner with accounting and business teams to evaluate workflows, identify process inefficiencies, and recommend effective solutions using NetSuite.<br>• Deliver hands-on training to accounting staff on NetSuite functionality, reporting tools, and best practices for daily system use.<br>• Create, refine, and maintain reports, dashboards, and saved searches to support financial visibility and operational decision-making.<br>• Analyze current procedures and document business requirements, process flows, and functional recommendations for stakeholders.<br>• Support accounts payable, accounts receivable, general ledger activity, and reconciliation-related tasks by aligning business needs with system capabilities.<br>• Review financial records and transactions, including journal entry support and balance sheet reconciliation activities, to help maintain accurate reporting.<br>• Collaborate within Agile environments to track priorities, clarify requirements, and contribute to iterative process improvements.<br>• Conduct gap analysis across accounting operations and customer service-related workflows to help optimize efficiency and reporting outcomes.
We are looking for an Accounting Analyst to join a team in Saratoga Springs, New York, where this role will help maintain accurate financial records and support dependable reporting. This position contributes to daily accounting operations, month-end activities, and financial analysis that informs business decisions. The ideal candidate brings a strong attention to detail, sound judgment, and the ability to manage priorities in a deadline-driven environment.<br><br>Responsibilities:<br>• Record and examine journal entries, reconciliations, and supporting schedules to keep financial information accurate and complete.<br>• Assist with monthly and annual closing activities by preparing documentation, resolving discrepancies, and meeting reporting deadlines.<br>• Review financial results and identify meaningful variances or patterns that help guide planning and operational decisions.<br>• Partner with cross-functional teams and external auditors by supplying records, answering questions, and supporting compliance efforts.<br>• Strengthen accounting workflows by monitoring controls, improving procedures, and helping maintain consistent documentation standards.<br>• Contribute to projects involving newly acquired operations, accounting process alignment, or finance-related system implementations when needed.<br>• Support transaction processing activities such as invoices, payables, receivables, and related account updates with a high level of accuracy.
We are looking for a Financial Analyst to join our team in Richmond, Virginia. In this role, you will partner closely with plant and finance leadership to evaluate operating performance, support core accounting activities, and provide insights that strengthen business decisions. This position is well suited for someone who can balance day-to-day financial responsibilities with deeper analytical work in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Partner with the Controller to review financial results, identify performance trends, and deliver analysis that supports operational and management decision-making.<br>• Contribute to budgeting, forecasting, profitability reviews, capital spending evaluations, incentive calculations, and other projects tied to facility performance.<br>• Prepare journal entries, assist with month-end closing activities, and help maintain accurate financial records across daily plant operations.<br>• Complete recurring financial reports on a daily, weekly, and monthly basis while ensuring deadlines and accuracy standards are consistently met.<br>• Research financial data within company systems, perform detailed analysis, and translate findings into practical recommendations.<br>• Support the improvement of accounting workflows by refining procedures, strengthening documentation, and increasing process efficiency.<br>• Help uphold internal controls, accounting policies, and financial procedures across assigned areas of responsibility.<br>• Examine financial transactions, determine appropriate accounting treatment, and escalate or resolve issues when needed.<br>• Review production time entered in the payroll system, reconcile hours for accuracy, and help ensure payroll-related data is properly balanced.
We are looking for a dependable Help Desk/Desktop Support Analyst to provide hands-on technical support for an asset management environment in Houston, Texas. This Long-term Contract opportunity is ideal for someone who is comfortable working independently on site and delivering responsive service to approximately 52 end users in a fast-paced trade floor setting. The role focuses on resolving day-to-day technology issues, maintaining a stable desktop environment, and ensuring users receive timely assistance across core Microsoft platforms.<br><br>Responsibilities:<br>• Provide on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues in a timely manner.<br>• Serve as the primary IT contact at the Houston, Texas office, delivering daily technical assistance with minimal supervision.<br>• Troubleshoot Windows-based devices and user issues involving Microsoft 365 applications, workstation performance, and connectivity problems.<br>• Manage user accounts, permissions, and routine support tasks within Active Directory and Intune.<br>• Respond to, track, and update service desk tickets to ensure accurate documentation and efficient issue resolution.<br>• Support the technology needs of a trade floor environment, prioritizing incidents appropriately to reduce disruption to business operations.<br>• Perform basic system and device troubleshooting, including diagnosing end-user problems and coordinating follow-up actions when needed.
<p>We are seeking a skilled Cloud Engineer to design, implement, manage, and optimize cloud-based infrastructure and services across enterprise environments. The ideal candidate will have experience with cloud platforms, infrastructure automation, security, monitoring, and DevOps practices. This role will be responsible for supporting cloud migration initiatives, ensuring platform reliability, and driving operational excellence through automation and best practices. Key Responsibilities Design, deploy, and maintain cloud infrastructure in Azure, AWS, and/or Google Cloud Platform (GCP). Build and manage highly available, scalable, secure, and cost-effective cloud environments. Implement Infrastructure as Code (IaC) solutions using tools such as Terraform, ARM Templates, Bicep, or CloudFormation. Automate deployment, provisioning, and configuration management processes. Monitor system performance, availability, and security using cloud-native and third-party monitoring tools. Support application deployment and CI/CD pipelines in collaboration with development teams. Manage cloud networking, identity management, access controls, and security policies. Implement backup, disaster recovery, and business continuity solutions. Troubleshoot and resolve cloud infrastructure and application issues. Optimize cloud resource utilization and cost management. Participate in cloud migration, modernization, and transformation projects. Ensure compliance with organizational security, governance, and regulatory requirements. Document cloud architectures, operational procedures, and technical standards.</p>
We are looking for a Business Analyst to join a California team in a contract capacity with the potential to become permanent. This position serves as a key connector between business stakeholders and technical teams, translating operational needs into practical data, reporting, and process improvement solutions. The role focuses heavily on analytics, application support, and continuous improvement within a manufacturing environment, with an emphasis on creating reliable reporting and a consistent source of trusted data. This individual will work across cross-functional initiatives while helping drive project delivery through structured analysis and Agile practices.<br><br>Responsibilities:<br>• Partner with business leaders and IT teams to gather, clarify, and document requirements for operational and technical initiatives.<br>• Lead data-focused efforts that improve reporting accuracy, strengthen governance, and establish a dependable single source of truth across business functions.<br>• Develop and enhance dashboards and reporting tools in Power BI to support decision-making in areas such as supply chain, accounting, quality, and production performance.<br>• Analyze existing workflows, identify process gaps, and recommend automation opportunities that increase efficiency, consistency, and visibility.<br>• Support enterprise applications and business initiatives by assessing needs, coordinating solutions, and helping standardize processes across teams.<br>• Oversee project progress within an Agile framework, using Azure DevOps to track work, manage priorities, and maintain accountability with development resources.<br>• Perform data validation, cleansing, and analysis activities to improve data quality and ensure information is flowing correctly between systems.<br>• Collaborate with external development teams to review deliverables, clarify expectations, and help keep projects aligned with scope and timelines.<br>• Contribute to readiness planning and business process support for future platform and ERP-related initiatives as needed.
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>This is an opportunity to gain hands-on exposure to venture capital and private market investments while working across investment operations, transaction coordination, documentation, and process improvement. You'll play an important role in keeping investment activities organized and moving forward, while helping the team build more efficient and scalable processes.</p><p> </p><p>The ideal candidate enjoys working with details, coordinating across teams, and using technology and systems to stay organized. Someone who is naturally curious, takes initiative, and enjoys finding ways to work smarter will thrive in this environment.</p><p> </p><p><strong>What You'll Do:</strong></p><ul><li>Develop an understanding of the firm's investment platform, private market transactions, and operational processes.</li><li>Coordinate investment activities, including subscriptions, capital calls, redemptions, and ongoing portfolio maintenance.</li><li>Organize and track investment agreements, onboarding documents, and other transaction-related materials.</li><li>Manage internal trackers, calendars, and reporting tools to keep deliverables, deadlines, and outstanding items on track.</li><li>Work with custodians, fund administrators, external investment managers, and internal teams to coordinate operational needs.</li><li>Assist with funding activities, wire preparation, and tracking cash movements.</li><li>Support secondary transactions and other investment-related projects.</li><li>Identify opportunities to improve workflows, streamline processes, and make better use of internal systems.</li><li>Help develop and maintain procedures and documentation as the platform continues to grow.</li><li>Bring a high level of accountability, organization, and attention to detail to daily responsibilities.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Fraud Analyst to support fraud detection and case review activities for banking transactions in New Jersey. This Long-term Contract position is ideal for someone who can evaluate suspicious activity, research account behavior, and make sound recommendations based on findings. The role requires strong analytical judgment, clear internal communication, and consistent documentation practices in a fast-paced banking environment.</p><p><br></p><p>Responsibilities:</p><p>• Assess fraud alerts and determine appropriate actions to reduce potential financial exposure.</p><p>• Investigate suspicious transactions by reviewing account history, customer activity patterns, and available banking system data.</p><p>• Collaborate with branch teams and internal departments to gather context and clarify unusual account behavior when needed.</p><p>• Make informed pay or no-pay determinations based on the details uncovered during alert reviews.</p><p>• Communicate case outcomes and recommended actions to relevant internal stakeholders in a timely manner.</p><p>• Maintain accurate case files while following documentation, storage, and record retention requirements.</p><p>• Support team knowledge sharing by assisting with training for colleagues when requested.</p><p>• Complete additional fraud operations tasks and related assignments as directed by management.</p>
We are looking for a Business Analyst (SIS) to support and optimize the student information system environment while also providing day-to-day assistance with employee relations and general HR matters. This position plays an important role in improving data accuracy, streamlining administrative workflows, and helping teams use system capabilities effectively. Based in Dallas, Texas, the role combines analytical problem-solving with cross-functional collaboration to support both academic operations and workforce needs.<br><br>Responsibilities:<br>• Oversee the daily performance, maintenance, and usability of the student information system to ensure reliable support for school operations.<br>• Gather input from stakeholders, evaluate business needs, and translate those needs into practical system and process recommendations.<br>• Analyze data flows, reporting needs, and operational challenges to identify opportunities for improved efficiency and accuracy.<br>• Partner with internal teams to troubleshoot system issues, coordinate resolutions, and support enhancements related to student records and administrative functions.<br>• Create and maintain clear documentation for workflows, requirements, procedures, and system updates.<br>• Assist with user training and provide guidance to staff on effective use of the student information system and related tools.<br>• Support employee relations activities by helping address routine HR matters, responding to policy-related questions, and promoting consistent practices.<br>• Contribute to business process changes or system updates, including coordination of tasks tied to operational improvements when needed.
<p><em>The salary for this position is $85,000 to $86,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate Treasury data retrieval. Retrieve and process electronic bank statements and coordinate information flow into SAP. Resolve issues related to obtaining electronic banking information. Ensure that inflows and outflows have proper G/L coding.</li><li>Payment processing. Run daily payment programs, process wires that need to be uploaded into bank websites, process Federal/State/Canadian tax payments, process ACH drawdowns, and troubleshoot any payment-related problems.</li><li>Various banking-related activities. Online banking user maintenance, signatory updates, process remote check deposits, handle auditor information requests, and maintain a list of all bank accounts.</li><li>Assist with month-end activities, such as interest accrual reports, letter of credit reporting, and distribution of various reports. Verification of interest payment calculations with third parties.</li><li>International activities. Review and initiate/approve international payments, work with the Cash Manager to place international investments, and assist with intercompany transactions.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support for a manufacturing environment in South Portland, Maine. This contract opportunity with potential for a permanent role is suited for someone who enjoys solving day-to-day user issues, preparing devices for deployment, and helping maintain a reliable and secure desktop environment. The position will work closely with internal IT staff to keep end users productive while supporting operational technology needs across the business.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktops, laptops, printers, mobile devices, and related software used by employees.<br>• Investigate and close service desk tickets efficiently, ensuring users receive clear updates and timely resolution to support requests.<br>• Perform operating system upgrades to Windows 11 and assist with workstation migration activities as needed.<br>• Prepare equipment for end users by imaging, configuring, testing, and deploying computers and mobile hardware.<br>• Support remediation work tied to security observations by addressing vulnerabilities and applying approved fixes in coordination with IT and security teams.<br>• Contribute to software compliance efforts by reviewing license usage, helping remove unused applications, and supporting audit readiness.<br>• Record completed work, technical findings, and device details accurately while keeping inventory information up to date.<br>• Partner with colleagues on improving desktop support practices, streamlining issue resolution, and enhancing the overall user experience.
We are looking for a Senior SAP Business Analyst to support planning and supply chain initiatives for a growing organization in Minneapolis, Minnesota. This role focuses on improving business processes across advanced planning, demand planning, and supply network planning while partnering with stakeholders to align system capabilities with operational goals. The ideal candidate brings strong SAP planning expertise, sound business analysis skills, and experience working in manufacturing environments.<br><br>Responsibilities:<br>• Partner with business and operations teams to evaluate planning needs and translate them into effective SAP-based solutions across advanced planning, demand planning, and supply network planning functions.<br>• Analyze current workflows, identify process gaps, and recommend improvements that strengthen forecasting, supply planning, and material availability.<br>• Configure and support SAP planning modules, ensuring business requirements are accurately reflected in system design and functional specifications.<br>• Manage integration activities involving core planning transactions and connected processes such as planned orders, purchase requisitions, process orders, and monitoring of planning data flows.<br>• Work independently to investigate issues, assess root causes, and coordinate resolutions that minimize disruption to manufacturing and supply chain operations.<br>• Collaborate with cross-functional teams using structured delivery practices to document requirements, validate outcomes, and support implementation efforts.<br>• Produce clear process documentation, functional designs, and business analysis artifacts that support decision-making and long-term system sustainability.
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity.<br><br>Responsibilities:<br>• Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support.<br>• Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines.<br>• Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks.<br>• Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference.<br>• Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved.<br>• Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting.<br>• Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues.<br>• Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
We are looking for a Product Content Operations Analyst to support and strengthen product content quality across digital and internal platforms in Westerville, Ohio. This Long-term Contract position focuses on improving the accuracy, consistency, and completeness of product information while partnering with cross-functional teams to maintain reliable content operations. The ideal candidate will combine analytical thinking, process discipline, and collaboration skills to help create scalable governance practices and measurable content standards.<br><br>Responsibilities:<br>• Conduct detailed reviews of product content across internal systems and web channels to uncover outdated, duplicated, incomplete, or incorrect information and help drive corrective action.<br>• Strengthen asset governance by organizing metadata standards, tagging structures, naming conventions, classification methods, and lifecycle controls for content management.<br>• Evaluate product data for quality and completeness, resolve inconsistencies, and improve the standardization of attributes, descriptions, and related supporting materials.<br>• Monitor published website content to confirm that product and editorial information remains accurate, current, and aligned with approved messaging and source data.<br>• Partner with product, marketing, digital experience, regional stakeholders, and subject matter experts to coordinate content development, review, approvals, and release activities.<br>• Build and document repeatable workflows that connect product lifecycle milestones with content requirements and publishing processes across platforms.<br>• Apply AI-enabled and automated solutions to assist with content analysis, metadata generation, classification, enrichment, and identification of information gaps.<br>• Create dashboards, reports, and performance measures that track audit results, remediation progress, content completeness, and overall operational effectiveness.<br>• Promote continuous improvement by establishing clear ownership, accountability, and structured management routines that support scalable content operations.<br>• Support operational process updates and platform-related content changes as needed within established governance frameworks.
We are looking for a Help Desk Support Analyst to support employees in Carson City, Nevada with timely technical assistance across a range of day-to-day IT issues. This Long-term Contract position is ideal for someone who enjoys resolving user problems, managing support requests, and delivering dependable service to both onsite and remote staff. The role focuses on desktop support, ticket handling, and troubleshooting Windows-based laptop environments while maintaining a detail-oriented and customer-focused approach.<br><br>Responsibilities:<br>• Provide first-line technical support by answering incoming requests and resolving day-to-day hardware, software, and access issues.<br>• Manage and update service desk tickets, ensuring incidents are documented accurately and followed through to completion.<br>• Troubleshoot Dell laptops and Windows-based systems to identify and correct user-facing technical problems.<br>• Support account access needs within Active Directory, including password assistance and connectivity-related issues.<br>• Assist both remote and onsite employees with technical concerns, using appropriate tools to diagnose and resolve problems efficiently.<br>• Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring issues and contribute to practical solutions that improve overall help desk service delivery.
We are looking for a Desktop Support Analyst to provide advanced onsite technical support for a manufacturing environment in Houston, Texas. This Long-term Contract position is ideal for a hands-on detail-oriented individual who can manage desktop infrastructure, support endpoint operations, and contribute to a high-performing, service-focused team. The role offers consistent weekday onsite work and requires someone who is experienced, dependable, and comfortable handling a steady flow of technical requests and device-related projects.<br><br>Responsibilities:<br>• Deliver Tier 2 desktop support for end users by troubleshooting hardware, software, and operating system issues in a timely manner.<br>• Administer Microsoft SCCM to deploy applications, distribute patches, and maintain endpoint configuration standards across the environment.<br>• Support Windows Server and Active Directory-related tasks that impact user access, device performance, and overall desktop operations.<br>• Create and maintain automation scripts to streamline recurring support activities and improve consistency in system configuration.<br>• Package, test, and release software updates while ensuring successful installation and minimal disruption to users.<br>• Track and manage IT assets, including device inventory, status updates, and lifecycle-related documentation.<br>• Monitor endpoint health and assist with analytics-driven improvements to strengthen device management and user support outcomes.<br>• Collaborate closely with a lean IT team, maintaining a detail-oriented approach and adapting to changing support priorities as workload demands increase.
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Memphis, Tennessee. This Long-term Contract position focuses on resolving desktop and system-related issues, supporting Windows-based environments, and ensuring timely response to service requests. The ideal candidate is comfortable troubleshooting common hardware and software problems, managing user access, and delivering reliable support with a strong customer service mindset.<br><br>Responsibilities:<br>• Provide frontline technical support for employees by diagnosing and resolving desktop, software, and access-related issues.<br>• Manage and update user accounts, permissions, and group access within Active Directory to support daily operations.<br>• Respond to and track incoming service desk requests, ensuring issues are documented accurately and addressed within expected timelines.<br>• Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying practical solutions.<br>• Install, configure, and maintain desktop systems, peripherals, and standard business applications for end users.<br>• Escalate complex technical problems when needed and collaborate with other IT team members to drive issue resolution.<br>• Deliver clear communication to users throughout the support process and provide guidance on basic system use and troubleshooting steps.
We are looking for a Help Desk/Desktop Support Analyst to support end users in Okemos, Michigan within the real estate and property sector. This Long-term Contract position focuses on resolving day-to-day technical issues, maintaining stable desktop operations, and delivering responsive assistance across Microsoft-based environments. The ideal candidate is comfortable handling service requests, troubleshooting workstation problems, and supporting users with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and Windows-related issues reported by internal users.<br>• Diagnose and resolve common hardware, software, and access problems to minimize business disruption.<br>• Manage incoming service desk tickets, document troubleshooting steps, and ensure timely follow-up through resolution.<br>• Support user account needs within Active Directory, including access-related requests and routine updates.<br>• Install, configure, and maintain Microsoft Windows 10 systems to meet operational requirements.<br>• Escalate more complex incidents when necessary while keeping users informed on progress and next steps.