<p>We’re looking for a <strong>mid-level UX Copywriter</strong> who is an expert in the craft and thrives in hands-on, product-focused work. This role is responsible for creating <strong>clear, concise, and user-centered copy directly within design files</strong>, partnering closely with designers and cross-functional team members to bring content strategy to life.</p><p>This is a great opportunity for a UX writer who values <strong>clarity over marketing</strong>, enjoys working within complex product flows, and is comfortable collaborating in fast-paced, design-led environments.</p><p><br></p><p>What You’ll Do</p><p><strong>End-to-End UX Copywriting</strong></p><ul><li>Create all user-facing copy, including headlines, CTAs, button labels, helper text, and error states</li><li>Write directly within <strong>Figma files</strong>, collaborating closely with Designers and XM partners</li></ul><p><strong>Multi-Brand & Omnichannel Support</strong></p><ul><li>Adapt UX content across multiple brands and channels, including web experiences, care tools, and agent-facing platforms</li><li>Flex voice and tone appropriately while maintaining UX best practices</li></ul><p><strong>Systems Thinking</strong></p><ul><li>Ensure content is consistent, clear, and logical across the full end-to-end user journey</li><li>Proactively identify edge cases, content gaps, and opportunities to improve clarity</li></ul><p><strong>Stakeholder Collaboration & Feedback</strong></p><ul><li>Participate in content and design working sessions, asking thoughtful questions around business logic and user needs</li><li>Revise copy based on feedback from legal, strategy, business stakeholders, and leadership</li><li>Ensure all content meets business requirements, legal standards, and brand guidelines</li></ul><p><strong>Champion Brand Voice & UX Standards</strong></p><ul><li>Uphold brand voice, tone, and UX writing best practices across all deliverables</li><li>Balance consistency with flexibility across different brands and experiences</li></ul><p><br></p>
<ul><li>Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.</li><li>Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.</li><li>Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.</li><li>Support data imports, API integrations, and platform upgrades.</li><li>Collaborate with campus departments to gather requirements and document solutions.</li><li>Maintain platform security, roles, ACLs, and system health.</li><li>Provide Tier 3 support and create technical/user documentation.</li></ul><p><br></p>
<p>The Senior Software Engineer is a hands-on technical leadership position responsible for designing, building, and maintaining high-quality software solutions. This role emphasizes both individual development work and ownership of design decisions for features and subsystems. Modern tools, including AI-assisted development and architectural support, are leveraged to drive delivery while maintaining accountability for technical outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Design, implement, test, and maintain scalable, secure, and reliable applications and services.</li><li>Act as a senior technical contributor, with responsibility for the design and implementation of features and subsystems.</li><li>Contribute actively to development tasks, applying advanced coding expertise in several programming languages and frameworks.</li><li>Participate in architectural discussions and support incremental evolution of systems with team leads.</li><li>Conduct code reviews and mentor engineering team members, fostering best practices and ongoing improvement.</li><li>Translate requirements from product owners, business analysts, and stakeholders into technical solutions.</li><li>Identify and mitigate technical risks in assigned systems and projects.</li><li>Support and enhance cloud-based applications (Azure, AWS) with emphasis on performance, reliability, and scalability.</li><li>Collaborate effectively with onshore and offshore teams to ensure successful project execution.</li><li>Keep abreast of industry trends and new technologies to encourage innovation.</li><li>Utilize AI-assisted tools to expedite design, documentation, and implementation, while ensuring technical quality.</li><li>Lead and support AI-related initiatives, drawing on prior experience with AI/ML technologies; recommend and implement suitable AI tools and frameworks.</li><li>Test and demonstrate emerging AI tools and platforms via proofs of concept (POCs) to highlight business value.</li><li>Guide customers in leveraging AI to optimize business processes; support teams working on business-facing AI efforts.</li><li>Collaborate with stakeholders to contribute to defining an AI roadmap aligned with organizational strategy and technology objectives.</li></ul>
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. As part of our organization, you will contribute to the development of innovative software solutions and play a key role in building high-quality applications. This role offers an exciting opportunity to work in a fast-paced environment, collaborating with talented professionals to create impactful technology.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using Python and TypeScript.<br>• Collaborate with cross-functional teams to build and enhance web applications, leveraging frameworks like Next.js.<br>• Write clean, efficient, and scalable code that meets project requirements.<br>• Conduct thorough testing and debugging to ensure software functionality and reliability.<br>• Participate in code reviews to maintain high standards and share best practices.<br>• Optimize application performance and troubleshoot technical issues.<br>• Stay updated on emerging technologies and incorporate them into development processes.<br>• Contribute to the architecture and design of new software projects.<br>• Document technical workflows and provide clear instructions for system use.<br>• Work closely with stakeholders to understand requirements and deliver tailored solutions.
We are looking for a skilled Software Developer to join our team in Melville, New York. This is a long-term contract opportunity for an experienced, detail-oriented individual with a strong background in developing and maintaining software applications. The ideal candidate will collaborate with cross-functional teams to deliver high-quality solutions that meet business needs.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using .NET Framework, React, and Angular.<br>• Build and integrate APIs to enhance application functionality and connectivity.<br>• Collaborate with team members to analyze requirements and propose effective technical solutions.<br>• Debug and resolve software issues to ensure optimal performance and reliability.<br>• Conduct code reviews to maintain high coding standards and best practices.<br>• Participate in the full software development lifecycle, including planning, coding, testing, and deployment.<br>• Stay updated on emerging technologies and frameworks to improve development processes.<br>• Document technical specifications and procedures for future reference.<br>• Work closely with stakeholders to ensure software aligns with business objectives.
We are looking for a skilled Ad Sales Data Analyst to join our team in NYC, New York. In this long-term contract role, you will leverage your expertise in media and advertising analytics to deliver actionable insights and support strategic decision-making. This position is ideal for professionals who thrive in dynamic environments and have a strong background in data analysis within the advertising or media industry.<br><br>Responsibilities:<br>• Analyze and interpret advertising sales data to identify trends, opportunities, and areas of improvement.<br>• Utilize fraud analytics tools and techniques to detect and prevent fraudulent activities within advertising campaigns.<br>• Develop and maintain dashboards and reports to present key metrics and insights to stakeholders.<br>• Collaborate with cross-functional teams to optimize advertising strategies and campaign performance.<br>• Investigate suspected fraud cases and provide detailed reports based on findings.<br>• Apply anti-fraud methodologies to ensure compliance and integrity in advertising sales processes.<br>• Provide actionable recommendations based on data analysis to enhance revenue generation.<br>• Work closely with advertising technology platforms to integrate data solutions and improve operational efficiency.<br>• Stay updated with industry trends and advancements in data analysis and fraud prevention.<br>• Support the implementation of new tools and systems to streamline data processing and reporting.