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5 results for Help Desk Tier 3 in Red Bank, NJ

Netsuite Administrator (Finance & Account Modules REQ)

Fort Lee, NJ
onsite
Permanent / Full Time
115000.00 - 140000.00 USD / Yearly
We are seeking an experienced Senior NetSuite Administrator to own the administration, optimization, governance, and continuous improvement of a growing organization's NetSuite ERP platform. This individual will serve as the primary NetSuite subject matter expert, ensuring the system remains stable, scalable, secure, and aligned with evolving business needs.Working closely with Finance, Accounting, Operations, IT, Procurement, and business leaders, the Senior NetSuite Administrator will drive automation, improve business processes, support acquisitions and expansion, maintain integrations, develop reporting solutions, and provide guidance on NetSuite best practices. This is a hands-on role that combines technical expertise with strong business acumen. Key Responsibilities: <ul><li>Serve as the primary administrator and subject matter expert for NetSuite.</li><li>Manage system configuration, stability, performance, governance, and change management.</li><li>Configure and maintain custom fields, forms, records, workflows (SuiteFlow), saved searches, dashboards, KPIs, and reports.</li><li>Manage user provisioning, roles, permissions, and role-based access controls.</li><li>Maintain subsidiaries, departments, classes, tax configurations, accounting settings, and sandbox environments.</li><li>Participate in NetSuite release testing and coordinate approved changes into production.</li><li>Partner with business leaders to analyze processes, identify automation opportunities, and improve operational efficiency across Procure-to-Pay, Order-to-Cash, Record-to-Report, purchasing, inventory, vendor management, and financial close.</li><li>Develop financial, operational, and executive reporting using saved searches, dashboards, KPIs, and reports.</li><li>Manage integrations between NetSuite and external applications, including troubleshooting, testing, monitoring, and coordinating enhancements with internal teams and vendors.</li><li>Maintain data integrity, support CSV imports/exports, coordinate data migrations, and assist with acquisitions and new business onboarding.</li><li>Manage security, conduct periodic access reviews, monitor audit trails, enforce segregation of duties, and support compliance initiatives.</li><li>Provide Tier II/III NetSuite support, troubleshoot issues, create documentation, train users, and promote adoption of system capabilities.</li><li>Coordinate with NetSuite support, implementation partners, integration vendors, and third-party providers on upgrades, enhancements, and issue resolution.</li><li>Continuously identify opportunities to improve workflows, increase automation, enhance reporting, and optimize system performance.</li></ul>Success in the First Year: The successful candidate will take full ownership of day-to-day NetSuite administration, maintain platform stability and security, improve workflows through automation, enhance executive reporting, reduce manual processes, improve user adoption, support future business growth, and establish strong governance and change management practices while ensuring reliable integrations and high-quality data.
2026-08-14T12:38:39Z

IT Application Support Specialist

New York, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment. Responsibilities: • Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly. • Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability. • Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues. • Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing. • Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency. • Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures. • Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities. • Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance. • Assist with hardware and access-related support needs as they relate to end-user productivity and system usage. • Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.
2026-07-21T13:58:39Z

PC Technician

New Brunswick, NJ
onsite
Temporary / Contract
24.70 - 28.60 USD / Hourly
We are looking for a PC Technician to support day-to-day hardware and device operations for a healthcare environment in New Brunswick, New Jersey. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving technical issues efficiently, and assisting end users with equipment-related needs. The role is well suited for someone who is hands-on with computer hardware, cabling, and device deployment across a busy operational setting. Responsibilities: • Install, configure, and troubleshoot desktop computers, peripherals, and related hardware used across the facility. • Provide hands-on support for Dell systems, Apple devices, and other endpoint equipment to keep users productive. • Perform cable runs, workstation connections, and basic hardware setup for new or relocated equipment. • Diagnose device failures and replace components such as monitors, keyboards, docking stations, and internal PC parts as needed. • Set up, image, and deploy computers while confirming proper connectivity and functionality before release to staff. • Respond to service requests in a timely manner and document completed work, equipment updates, and support activities. • Assist with inventory tracking, device staging, and hardware moves to support ongoing operational needs. • Coordinate with internal technical teams when issues require escalation or additional system-level support.
2026-07-21T21:24:02Z

SAP S4 S2P Enablement & Support Specialist

Secaucus, NJ
remote
Temporary / Contract
51.46 - 59.59 USD / Hourly
We are looking for an experienced SAP S4 S2P Enablement & Support Specialist to support business users within a retail fashion environment in Secaucus, New Jersey. This Long-term Contract position focuses on strengthening day-to-day Source-to-Pay operations for finished goods while improving user adoption, process consistency, and operational performance. The role is well suited for a business-facing SAP specialist who can bridge procurement processes and system support across Procurement, Inbound Logistics, and reporting activities. Responsibilities: • Provide front-line assistance to business teams using SAP S/4HANA and Fiori for Source-to-Pay processes related to finished goods. • Guide Procurement, Inbound Logistics, and reporting users through issue resolution, process questions, and system-related troubleshooting. • Identify recurring process gaps, system defects, and improvement opportunities, then route them to the appropriate SAP support teams for follow-up. • Promote effective system usage by helping users adopt standard processes and best practices within the SAP S/4HANA Fashion Suite environment. • Partner with stakeholders to improve process execution and support ongoing optimization across procurement-related workflows. • Monitor user concerns and operational trends to recommend practical enhancements that improve efficiency and business outcomes. • Serve as a key liaison between business users and technical support resources to ensure timely communication and issue management.
2026-07-16T20:38:44Z

IT Manager/Director

Port Washington, NY
onsite
Permanent / Full Time
150000.00 - 179000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead enterprise applications, reporting capabilities, and data-focused technology operations in Port Washington, New York. This role will oversee critical business systems, strengthen data governance practices, and help teams adopt modern tools that improve efficiency and decision-making. The ideal candidate brings strong leadership experience, deep expertise in Microsoft Dynamics 365 and Power BI, and a practical understanding of how AI-enabled solutions can support business performance. Responsibilities: • Direct day-to-day operations for enterprise applications, including administration, configuration, integration oversight, data-related activities, and end-user enablement across core business platforms. • Lead reporting and analytics support by guiding the creation, maintenance, and improvement of Power BI dashboards and operational reporting tools that align with established standards. • Implement and uphold data governance practices within enterprise systems and analytics environments to promote accuracy, consistency, compliance, and reliable reporting outcomes. • Identify data quality issues, control gaps, and compliance concerns, then recommend corrective actions and escalate risks when necessary. • Advance the rollout and practical use of approved AI technologies, helping teams apply new tools in ways that support organizational goals and governance expectations. • Manage, coach, and develop IT team members while fostering accountability, collaboration, and continuous improvement across the function. • Translate IT priorities into operational plans with clear milestones, execution targets, and measurable outcomes for enterprise application initiatives. • Monitor system performance, evaluate opportunities for improvement, and provide leadership with actionable recommendations to support prioritization and informed decision-making. • Support financial oversight for enterprise applications through budget tracking, forecasting input, and cost optimization planning, while also assisting with vendor performance reviews, contract administration, and renewal preparation.
2026-07-28T14:53:51Z