<p>We are looking for a dynamic Account Executive/Sales Representative to join our team in the Eatontown, New Jersey area. This role focuses on driving business growth by identifying new opportunities and nurturing relationships within the logistics, 3PL, and warehousing sectors. The ideal candidate will possess strong sales expertise, industry knowledge, and the ability to work both independently and collaboratively with the sales team.</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue new business opportunities in the B2B logistics, 3PL, and warehousing markets.</p><p>• Build and sustain long-term relationships with existing clients to ensure satisfaction and repeat business.</p><p>• Deliver engaging sales presentations and product demonstrations tailored to client needs.</p><p>• Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities.</p><p>• Achieve or exceed sales quotas through effective pipeline management and deal closures.</p><p>• Represent the company at trade shows and networking events to promote services and generate leads.</p><p>• Create and present customized proposals and quotations for potential clients.</p><p>• Maintain detailed records of sales activities, customer interactions, and opportunities using company CRM systems.</p><p>• Collaborate with internal teams to ensure smooth service delivery and address client concerns effectively.</p>
<p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
We are looking for a Travel & Expense Coordinator to join a security-focused organization in New York, New York. This is a long-term contract position requiring attention to detail to oversee employee expense reports and ensure compliance with company policies. The role is fully onsite and offers a great opportunity to contribute to the organization's financial operations.<br><br>Responsibilities:<br>• Audit and process employee expense reports using Concur, ensuring all reimbursement requests adhere to company policies.<br>• Collaborate with employees and managers to resolve discrepancies or deficiencies in expense submissions.<br>• Handle weekly check runs, including printing and mailing checks as required.<br>• Administer Concur by setting up new employee profiles and updating information when necessary.<br>• Review general ledger account coding to guarantee accurate classification of expenses.<br>• Support auditing processes to ensure financial accuracy and compliance.<br>• Coordinate with the accounts payable team to manage travel-related expenses efficiently.<br>• Assist in maintaining and improving company policies related to expense management.
<p>A busy company in the West Caldwell area is seeking an Accounts Payable Manager to join their growing organization. This Accounts Payable Manager will report directly into the VP of Finance and be managing a team of 4-6 accounts payable clerks. This Accounts Payable Manager must come with prior management experience, 3-way matching experience, and ideally come from a consumer product/distribution company. This Accounts Payable Manager role is ideal for a leader who thrives in a fast-paced environment, can manage both strategic oversight and daily AP processing, and maintains exceptional attention to detail. In addition to managing the AP team, you will be responsible for your own accounts, administrative duties, and driving process improvements. Other responsibilities of this Accounts Payable Manager will include but not be limited to:</p><p><br></p><p>Accounts Payable Manager Responsibilities</p><ul><li>Direct and manage the daily functions and long-term planning of the Accounts Payable team.</li><li>Guide, mentor, and assess team performance to drive efficiency and support career development.</li><li>Foster effective collaboration with internal stakeholders to resolve procurement and expenditure concerns.</li><li>Address and reconcile invoice issues, apply credit memos, process 3-way match invoices, issue payments, and maintain positive vendor credit relationships.</li><li>Work closely with various departments to secure and track invoice approvals for timely vendor disbursements.</li><li>Conduct thorough reviews of expenses and invoices to ensure compliance, accuracy, and proper supporting documentation.</li><li>Review and process employee reimbursements and corporate credit card charges in line with internal policies.</li><li>Oversee vendor accounts, including setup, ongoing updates, and performance monitoring.</li><li>Respond promptly to both internal and external inquiries, ensuring resolutions are timely and promoting continuous process enhancements.</li><li>Maintain clear and professional communication with vendors via phone and email to address payment updates, resolve discrepancies, and manage account questions.</li></ul><p>This Accounts Payable Manager job is paying between $85,000 and $100,000 annually depending on experience. If interested in this Accounts Payable Manager position, apply today! </p>
<p>Brooklyn based non profit organization is hiring an Accounting Manager to their team. They are in the office 3 days/week so are seeking locally based candidates only.</p><p><br></p><p>Responsibilities:</p><p>• Lead the quarterly closing of accounting books record, following the year end audit required schedules</p><p>• Managing efficient account and control processes</p><p>• Document, implement and communicate financial policies and processes</p><p>• Play a key role in the monthly and end of year closes</p><p>• Identify ways to automate, optimize and improve financial operations</p><p>• Prepare quarterly consolidated Income Statement and Balance Sheet in accordance with generally accepted accounting principles</p><p>• Analyze Balance sheet accounts and Income and expense accounts, as required</p><p>• Reconcile interfund billing transfers between entities</p><p>• Monitor reserves, fees, debt entries and escrow funding accounts balances.</p><p>• Manage banking transactions, including transfers, cash projection and cash management. Assist with tracking and preparation of draw requests from operating, replacement and other reserves</p><p>• Lead in the creation of and management of user-friendly MIP report</p><p>• Partner with Controller to develop internal audit programs</p><p>• Develop key performance indicator dashboards, as needed</p><p>• Assist with year-end audit government contract audits</p><p><br></p><p><br></p>
We are looking for a detail-oriented Project Coordinator to join our team in Fairfield, New Jersey. In this role, you will play a vital part in managing financial records, assisting with project coordination, and ensuring the smooth operation of bookkeeping tasks. This position requires a strong background in accounting and organizational skills to support day-to-day operations effectively.<br><br>Responsibilities:<br>• Manage bookkeeping tasks, including maintaining accurate financial records and ensuring timely data entry.<br>• Oversee accounts payable and receivable processes, ensuring accuracy and adherence to deadlines.<br>• Perform bank reconciliations to verify financial transactions and maintain accurate account balances.<br>• Utilize QuickBooks to track expenses, generate reports, and manage financial data efficiently.<br>• Coordinate with project teams to ensure financial aspects of projects are completed accurately and on time.<br>• Assist in preparing financial summaries and reports for management review.<br>• Monitor and resolve discrepancies in financial records and transactions.<br>• Support the project management team with administrative and financial tasks as needed.<br>• Maintain organized and accessible documentation of all financial and project-related data.<br>• Collaborate with vendors and clients to resolve billing and payment issues.
We are looking for an experienced Accounting Manager to oversee and lead the accounting operations of our organization in East Rutherford, New Jersey. This Contract to permanent position offers the opportunity to manage key financial processes, ensure compliance, and contribute to strategic decision-making. The ideal candidate will possess exceptional leadership skills and a strong background in financial reporting, reconciliations, and audits.<br><br>Responsibilities:<br>• Lead and supervise the accounting team, ensuring accurate month-end and year-end closings, financial reporting, and account reconciliations.<br>• Provide guidance and opportunities for skill development for accounting staff, fostering growth and enhancing team performance.<br>• Oversee the preparation of financial statements and reports, delivering timely and accurate information to senior management.<br>• Manage the annual audit process, coordinating with external auditors and ensuring all necessary documentation is prepared.<br>• Consolidate financial statements with international entities, including intercompany reconciliations and eliminations.<br>• Conduct tax planning throughout the fiscal year and assist in the preparation of corporate tax filings.<br>• Audit payroll accounts to ensure compliance with federal and state regulations, working closely with external payroll consultants.<br>• Perform financial analysis focusing on operating expenses, cost trends, and variance reporting to support informed decision-making.<br>• Establish and maintain internal controls to protect company assets and ensure regulatory compliance.<br>• Implement and manage accounting systems and technology upgrades to enhance departmental efficiency.
<p>A busy company in the West Caldwell area is seeking a Bookkeeper to join their team. This Bookkeeper will get the chance to join a growing organization that offers great work/life balance as well as a flexible working schedule. The ideal Bookkeeper will have construction and/or real estate industry experience (neither required) and be local to the West Caldwell area. In this Bookkeeper role, you will handle a variety of financial tasks, including billing, invoicing, accounts payable, and accounts receivable processes. Other responsibilities of this Bookkeeper position will include but not be limited to:</p><p><br></p><p>Bookkeeper Responsibilities:</p><p>• Prepare and process billing and invoicing for multiple projects, ensuring accuracy and timeliness.</p><p>• Assist with accounts payable tasks, including matching, batching, and coding invoices.</p><p>• Manage accounts receivable processes, including tracking payments and resolving discrepancies.</p><p>• Support the accounting manager by providing backup for various financial tasks.</p><p>• Perform account reconciliations and ensure all financial records are up-to-date.</p><p>• Utilize Microsoft Excel and similar accounting software to manage financial data effectively.</p><p>• Collaborate with team members to ensure smooth month-end close processes.</p><p>• Maintain organized and detailed records of financial transactions.</p><p>• Provide payroll support as needed, ensuring compliance with company policies.</p><p>• Contribute to the overall improvement of financial systems and processes within the team.</p><p><br></p><p>This Bookkeeper position pays between $65,000 and $75,000 annually depending on experience. If interested in this Bookkeeper role, apply today! </p>
We are looking for an experienced Accounting Manager to join our team in New York, New York. This Contract-to-Permanent position offers an exciting opportunity to contribute to the financial operations of a non-profit organization, with a focus on Property & Casualty (P& C) Insurance accounting. The ideal candidate will have a strong understanding of P& C processes, as well as familiarity with Life Insurance accounting.<br><br>Responsibilities:<br>• Oversee accounting operations related to Property & Casualty Insurance, ensuring accurate and timely financial reporting.<br>• Manage month-end close processes, including reviewing journal entries and reconciling accounts.<br>• Prepare and analyze financial statements, ensuring compliance with relevant policies and procedures.<br>• Conduct financial audits and provide documentation to support audit requirements.<br>• Supervise and guide a team of accounting professionals, fostering collaboration and efficiency.<br>• Monitor and enforce adherence to internal policies and regulatory standards.<br>• Collaborate with stakeholders to address risk management concerns primarily within P& C Insurance.<br>• Maintain and update general ledger accounts, ensuring accuracy and completeness.<br>• Provide expertise in Life Insurance accounting processes when required.<br>• Identify opportunities for process improvements and implement solutions to enhance efficiency.
We are looking for a dedicated Senior Supervisor Transportation/Terminal Manager to oversee terminal operations in Newark, New Jersey. This role requires a proactive leader who can manage a dynamic team, ensure smooth logistical operations, and adapt to evolving business needs. The ideal candidate will bring extensive experience in transportation management and a strong ability to drive team performance in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee terminal operations, ensuring efficiency and compliance with company standards.<br>• Manage and coordinate schedules for drivers and office staff based on business demands.<br>• Lead a team of 5-6 dispatchers and supervise up to 100 drivers, fostering a collaborative and productive work environment.<br>• Handle disciplinary actions and provide guidance to both union and non-union drivers.<br>• Analyze data from new software systems to optimize operations and support business objectives.<br>• Guide the team through change management processes, addressing resistance and encouraging adaptability.<br>• Plan and execute the rollout of new software solutions to enhance operational efficiency.<br>• Supervise reconciliation processes, including accounts payable, accounts receivable, and payroll.<br>• Maintain a 24/7 readiness to address operational needs and emergencies.<br>• Collaborate with stakeholders to ensure the seamless support of 400 stores across multiple locations.
<p>A busy company in the West Caldwell area is seeking a Credit Analyst to join their growing organization. This Credit Analyst will report to both the Credit Manager as well as the Director of Credit. This Credit Analyst will get the chance to join a growing team that offers work schedule flexibility as well as career advancement. This Credit Analyst must have prior experience analyzing financial statements to help determine credit worthiness and must be comfortable making collection calls when needed. In this Credit Analyst role, you will play a pivotal part in safeguarding the company’s financial assets while fostering growth through effective client consultations. Responsibilities of this Credit Analyst position will include but not be limited to:</p><p><br></p><p>Credit Analyst Responsibilities:</p><ul><li>Ensure all order for credit worthiness.</li><li>Monitor and manage delinquent accounts to protect the company’s financial assets.</li><li>Analyze customer financial statements to assess creditworthiness and recommend appropriate credit limits.</li><li>Negotiate payment schedules, letters of credit, and shipment arrangements with clients.</li><li>Prepare formal credit reviews and recommendations based on financial analysis.</li><li>Develop and implement financial support programs to assist customers while mitigating risk.</li><li>Collaborate with internal teams to resolve billing discrepancies and ensure accurate cash application.</li><li>Provide detailed monthly reports on delinquency performance, past-due accounts, and cash flow projections.</li><li>Train and mentor team members to enhance their skills in account management and collections.</li><li>Ensure compliance with credit policies, procedures, and relevant laws and regulations.</li></ul><p><br></p><p>This Credit Analyst position is paying between $85,000 and $95,000 annually depending on experience. If interested in this Credit Analyst role, apply today! </p>
<p><strong>Join Our Team as a Staff Accountant – Full-Time Engagement Professionals!</strong></p><p>Are you ready to take your accounting career to the next level and enjoy variety, stability, and growth all in one position? Robert Half's Full-Time Engagement Professionals Practice (FTEP) is expanding, and we’re looking for talented <strong>Staff Accountants</strong> to join our premier "loan staff" division. This isn't just a job – it’s a career opportunity that offers dynamic project work, meaningful client relationships, and the unique chance to impact businesses across industries!</p><p><br></p><p><strong>Why Join FTEP?</strong></p><p>The Full-Time Engagement Professionals Practice is like no other! As full-time employees of Robert Half, you’ll work on mission-critical accounting and finance projects for our diverse clientele. Every engagement offers exciting challenges, from interim reconciliations and month-end close to audit preparation and process improvement implementation. It’s your opportunity to make a real difference while gaining invaluable experience across industries and organizational structures.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>Our Staff Accountants thrive on variety, combining their technical expertise with their ability to foster strong client relationships. You’ll take charge of critical tasks that include:</p><ul><li>Month-end close processes, trial balance preparation, and maintaining the general ledger chart of accounts.</li><li>Preparing financial statements and managing complex journal entry adjustments.</li><li>Conducting account analysis and reconciliation, including bank statements and intercompany accounts.</li><li>Creating fixed asset schedules, coordinating depreciation, variance analysis, and ad-hoc reporting.</li><li>Audit preparation and risk assessment, including reviewing internal controls.</li><li>Assisting with tax return prep (sales, state, excise, payroll, corporate, or partnership).</li><li>Supporting budget preparation and analyzing budget variances.</li><li>Implementing ERP systems and using cutting-edge tools like <strong>Microsoft Excel (pivot tables & VLOOKUPs)</strong> for advanced reporting.</li></ul><p><strong>What’s In It For You?</strong></p><ul><li><strong>Stability</strong>: You’ll be a full-time, permanent Robert Half employee with competitive salary and benefits.</li><li><strong>Variety & Impact</strong>: Work on a wide array of accounting projects with multiple well-respected organizations.</li><li><strong>Career Development</strong>: Build your skillset, expand your expertise, and participate in <strong>Professional Education Programs (PEP)</strong> and networking events.</li><li><strong>Incentives</strong>: Additional compensation opportunities for successful business development contributions!</li></ul><p><strong>Ready to Join Us?</strong></p><p>Take the next step in your accounting career and apply today to become part of FTEP's vibrant and growing team!</p><p><br></p>
<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
<p>Job Details:</p><p>- Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis</p><p>- Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports</p><p>- Working with Finance to gather/analyze reporting requirements (Business Analysis)</p><p>- Presenting technical solutions for new business requirements to manager and final technical implementation</p><p>- Actively supporting end users and error management of data warehouse with dashboards/reports</p><p>- Organizing technical and end user testing for final deployments to different technical environments</p><p>- Creating/maintaining technical and end user documentation</p><p>- Second technical contact for Business Intelligence</p>
We are in search of a Data Warehouse Analyst to join our team in the retail industry, situated in Hillside, New Jersey. In this role, you'll leverage your technical skills to simplify complex analytical tasks into understandable data-driven narratives. Collaborating with other analysts, you'll apply established analytical processes to diverse datasets to deduce insights and solve real-world business problems. <br><br>Responsibilities: <br><br>• Collaborate with Operations, Product, and Finance teams to establish KPIs and innovative methodologies for measurement<br>• Develop, manage, and scale our labor planning process, providing accurate labor targets and forecasts in conjunction with the Talent Acquisition team<br>• Analyze and understand the drivers that impact key influences on business dynamics and productivity<br>• Transform data into actionable insights for stakeholders<br>• Automate the reporting process for weekly business metrics<br>• Identify and execute opportunities to automate and scale our current processes<br>• Leverage your technical skills, such as SQL/code writing, statistics, machine learning, etc., to enhance existing processes and learn new skills<br>• Ensure all reporting and analytical responsibilities are completed competently and promptly.
We are looking for an experienced Business Analyst to join our team in Hempstead, New York. In this role, you will leverage your expertise in gap analysis, data governance, and business requirement documentation to deliver actionable insights and drive projects forward. This is a long-term contract opportunity for professionals with a strong background in agile methodologies and technical tools.<br><br>Responsibilities:<br>• Conduct detailed gap analyses to identify areas for improvement and align solutions with business objectives.<br>• Collaborate with stakeholders to gather, document, and refine business requirements.<br>• Utilize tools such as Microsoft Excel and Ellucian Banner to analyze and present data effectively.<br>• Implement and oversee data governance strategies to ensure compliance and accuracy.<br>• Manage change initiatives, ensuring smooth transitions and effective communication across teams.<br>• Facilitate AB testing to validate solutions and optimize processes.<br>• Work within Agile frameworks to deliver projects on time and within scope.<br>• Coordinate with IAM and AWS IAM systems to enhance security and streamline operations.<br>• Prepare comprehensive Business Requirement Documents (BRDs) to support decision-making.<br>• Monitor project progress and provide actionable feedback to ensure alignment with goals.
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
We are looking for a skilled Data Warehouse Analyst to join our team in Hillside, New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.<br><br>Responsibilities:<br>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.<br>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.<br>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.<br>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.<br>• Automate reporting processes to improve accuracy and timeliness of operational data.<br>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.<br>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.<br>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.<br>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Brooklyn, New York, and focuses on providing technical expertise and functional support for Infor XA systems within a manufacturing environment. The consultant will work closely with cross-functional teams to optimize business processes, ensure system stability, and contribute to legacy system enhancements.<br><br>Responsibilities:<br>• Provide technical support and enhancements for Infor XA applications, including modules for sales, shipping, logistics, production, and quality.<br>• Collaborate with various teams to align business processes and translate operational needs into effective system solutions.<br>• Manage multiple XA instances, ensuring system stability and troubleshooting any issues that arise.<br>• Develop and maintain programs using RPG, CL, and DB2 to support critical business operations.<br>• Document system logic and processes to assist with future system migrations and transitions.<br>• Conduct inventory analysis and ensure data accuracy for routings, BOMs, and other master data.<br>• Support legacy system operations while preparing for migration activities, including data extraction and validation.<br>• Communicate effectively with stakeholders to address system gaps and provide solutions to improve performance.<br>• Assist with carrier integrations and logistics functionality within the Varsity Logistics module.
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.<br><br>Responsibilities:<br>• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.<br>• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.<br>• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.<br>• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.<br>• Provide post-implementation support, including troubleshooting and system enhancements.<br>• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.<br>• Partner with cross-functional teams to identify and implement opportunities for process improvement.<br>• Ensure best practices are followed in ERP/CRM system configurations and operations.<br>• Work closely with IT teams to meet project milestones and deliverables on time.
