The HRIS Workday Manager will develop, design, and administer the Workday HRIS function and provide human capital analytics for 800+ employees in most US states as the company expands its footprint. This position will offer the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the PXT Leadership team and collaborating with team members throughout the organization. The ideal candidate must possess strong attention to detail, have previous experience with Workday HRIS, HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. <br>Responsibilities:<br>• End-to-end ownership of the Customers Bank HRIS system (Workday)<br>• Development, enhancement, and continuous improvement of HRIS functionality, reporting capabilities, data analytics, third-party integrations, data security, and overall employee experience.<br>• Management and oversight of HRIS, providing consultation and support in partnership with talent acquisition, learning/development, compensation, employee benefits, payroll, corporate governance, and finance.<br>• Support the People Experience Team, while driving the tactical execution of Firm-wide initiatives and priorities.<br>• Partner with stakeholders to maximize HRIS system functionality and support business needs; plan and facilitate relevant change management processes as needed; design audits and routine checks to ensure data integrity in Workday, assist users with navigation of the system.<br>What do you need?<br>• 5-8 years of related experience with deep HRIS/HCM knowledge and data analytics abilities.<br>• Bachelors’ Degree from an accredited College/University<br>• Preferred experience with maintenance of the Workday system with strong knowledge of Workday domains, data structures and reporting functional areas.<br>• Financial Services, Banking, or Fintech experience is preferred.<br>• Overall knowledge of HR business processes such as talent acquisition, compensation, benefits, talent management, learning and development.<br>• Experience/knowledge with stock/equity plan administration is a plus.<br>• Strong understanding of HR & Payroll related issues.<br>• Proficient with Microsoft Office Suite and advanced Excel skills.<br>• Detail oriented, deadline driven and work well under pressure with a high degree of accuracy.<br>• Must have outstanding work ethic.<br>• Ability to comfortably interact with employees of all levels of experience and seniority, across the organization and uses discretion when dealing with sensitive employee payroll matters.<br>• Flexibility in terms of willingness to meet varied and changing demands.<br>• Must be legally eligible to work in the United States without sponsorship, current or future.<br> <br>Technology Skills:<br>• Microsoft Office Products, specifically Excel and PowerPoint<br>• Extensive experience with HRIS systems, Workday specifically.<br>• ADP & Workday payroll experience needed.<br>• Data analytics/reporting systems and software (Workday, Tableau, other)
<p>As the <strong>Human Resources (HR) Manager</strong>, you will play a vital role in shaping and implementing company HR policies, overseeing recruitment, employee relations, compliance, and talent management. You will act as a strategic advisor to leadership while ensuring that employees thrive in a collaborative, innovative, and supportive environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement HR strategies aligned with the company's goals and culture.</li><li>Oversee all facets of the recruitment process, including sourcing, interviewing, and onboarding.</li><li>Contribute to employee engagement by creating positive and inclusive working environments.</li><li>Manage performance review cycles, feedback programs, and learning & development initiatives.</li><li>Act as the point of contact for employee relations and handle sensitive employee issues with care and confidentiality.</li><li>Ensure compliance with applicable local, state, and federal employment laws.</li><li>Collaborate with department managers to develop workforce strategies and ensure teams are resourced for success.</li><li>Handle compensation and benefits planning with a focus on retaining top talent.</li></ul><p><br></p>
We are looking for a skilled Workday HRIS Manager to join our team in Malvern, Pennsylvania. This Contract-to-permanent position offers the opportunity to lead and enhance the organization’s Workday platform while providing valuable human capital analytics for a growing workforce. As part of the People Experience Team, you will collaborate with leadership and stakeholders across the company to optimize HRIS processes and ensure seamless system functionality.<br><br>Responsibilities:<br>• Take full ownership of the Workday HRIS platform, including its development, administration, and overall functionality.<br>• Design and implement enhancements to improve reporting capabilities, data analytics, integrations, and the employee experience.<br>• Collaborate with teams such as talent acquisition, payroll, benefits, and finance to ensure HRIS operations align with business goals.<br>• Provide ongoing support to the People Experience Team by managing HRIS-related initiatives and priorities.<br>• Partner with internal stakeholders to maximize system functionality, facilitate change management processes, and maintain data integrity through regular audits.<br>• Develop and execute strategies to optimize Workday domains, data structures, and reporting functions.<br>• Ensure compliance with security protocols and manage sensitive employee data with discretion.<br>• Offer guidance and support to employees navigating the Workday system, addressing their needs and resolving issues efficiently.
<p>We are looking for an experienced Cisco Voice Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will design, implement, and maintain advanced voice and network solutions for our organization’s infrastructure. This position is a Contract-to-permanent opportunity, ideal for someone who thrives in a hands-on environment and can work independently to troubleshoot and optimize systems. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement high-level voice, video, and network solutions to meet organizational needs.</p><p>• Install, configure, and maintain Cisco Call Manager systems, including Call Manager Express and Unity Voice Mail.</p><p>• Monitor and troubleshoot backend systems to identify and resolve issues related to call trades, translations, and vocalizations.</p><p>• Ensure the seamless integration of voice gateways with other systems, including Express E (Edge) and Webex.</p><p>• Perform routine upgrades, apply patches, and maintain system security to optimize performance and functionality.</p><p>• Support and manage agent recording systems, such as Verba, ensuring compliance and operational efficiency.</p><p>• Collaborate with vendors to maintain and manage inventories for system support and maintenance.</p><p>• Research and implement strategies to improve network redundancy and performance within the data center and disaster recovery environments.</p><p>• Provide mentoring and knowledge transfer to network administrators and technicians as needed.</p><p>• Assess and mitigate security risks by implementing best practices and technical countermeasures for collaboration systems.</p>
<p>We are looking for a skilled and detail-oriented Human Resource Coordinator to join a dedicated team located in the Greater Philadelphia Region. This Human Resource Coordinator contract position supports the Chief Human Resources Officer in managing a variety of human resources functions for a national non-profit organization. The ideal Human Resource Coordinator candidate will have a strong understanding of Human Resources practices, compliance requirements, and a passion for contributing to a mission-driven team.</p><p><br></p><p>What you get to do every single day:</p><p>• Facilitate the recruitment process, including conducting interviews, background checks, and employee eligibility verifications.</p><p>• Oversee onboarding activities to ensure new hires are familiar with company policies, procedures, and culture.</p><p>• Administer Human Resource programs related to benefits, compensation, and leave, while maintaining accurate and confidential employee records.</p><p>• Respond to employee inquiries about Human Resource policies, procedures, and programs, providing clear and timely guidance.</p><p>• Ensure compliance with federal, state, and local employment laws, as well as internal Human Resource policies.</p><p>• Assist in the creation and implementation of Human Resource policies, procedures, and updates to the employee handbook.</p><p>• Coordinate training and development initiatives, tracking employee training progress and compliance.</p><p>• Participate in employee performance reviews, disciplinary actions, and investigations as needed.</p><p>• Stay updated on Human Resource trends, regulatory changes, and best practices to improve organizational processes.</p><p>• Handle employment-related inquiries and escalate complex or sensitive matters to appropriate staff when necessary.</p>
<p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>· Oversee the accounts payable/receivable process</p><p>· Manage order entry transactions</p><p>· Order office supplies</p><p>· Reviewing/Auditing Tax Returns</p><p>· Assist with administrative support</p><p>· Data Management</p><p>· Maintain internal file/record keeping system</p><p>· Coordinate internal and external audits</p><p>· Spreadsheet Maintenance</p><p>· Draft email correspondence</p>
<p>We are looking for an experienced Human Resources (HR) Manager to join a team at a healthcare-focused nonprofit organization in Norristown, Pennsylvania. This fully onsite role offers an excellent opportunity to oversee HR operations across multiple locations within close proximity. This is a Contract-to-long-term position, providing the prospect of sustained employment and growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee daily HR operations, ensuring compliance with organizational policies and state regulations.</p><p>• Administer employee benefits programs, including healthcare plans and proprietary payroll systems.</p><p>• Facilitate onboarding processes for new hires, ensuring a smooth transition into the organization.</p><p>• Handle employee relations matters, addressing concerns and resolving conflicts effectively.</p><p>• Utilize HRIS systems to maintain accurate employee records and streamline processes.</p><p>• Develop and implement training programs through platforms like Relias to support staff development.</p><p>• Conduct background checks, drug screenings, and ensure proper documentation for employees.</p><p>• Collaborate with leadership to support strategic HR initiatives and organizational goals.</p><p>• Monitor and manage performance evaluations to ensure staff accountability and growth.</p><p>• Coordinate occasional evening or weekend activities as required.</p>
<p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
<p>Are you looking for a strong growth opportunity within Human Resources? We have partnered with a successful client on their search for a Director of HR who can find talent internally and incorporate succession planning throughout the entire organization. This Director of HR role consist of assisting with performance management, developing, and implementing HR policies and changes, ensuring compliance with labor laws/regulations, and maintaining the internal payroll system and process. The successful candidate will conduct HR trend analysis, create employee retention strategies, assist with workers’ compensation, implement training and development, and provide conflict resolution. Ideally, we would like an HR Director with well-rounded human resource and excellent written and verbal communication skills.</p><p><br></p><p>What you get to partake in:</p><p>· Develop and implement HR strategies aligned with the overall business plan</p><p>· Lead and manage the HR team, providing guidance on performance, development and support</p><p>· Oversee talent acquisition, onboarding, and retention strategies to attract top talent</p><p>· Ensure compliance with federal, state and local employment laws/regulations</p><p>· Manage employee relations, conflict resolution, and workplace investigations</p><p>· Create and monitor HR metrics and analytics to inform decision-making</p><p>· Partner with leadership to drive diversity equity and inclusion initiatives</p>
<p>Robert Half is looking for a highly skilled Fund Administration Manager to oversee the operations of our Private Equity team based out of Philadelphia. This Fund Administration Manager role requires an individual with strong expertise in fund accounting and private equity, capable of managing complex workflows while fostering client relationships and team development. The ideal candidate will drive operational excellence and ensure compliance with all regulatory and control requirements.</p><p><br></p><p>Responsibilities:</p><ul><li>Supervise day-to-day activities within the Private Equity team, including capital call and distribution processing.</li><li>Prepare net asset value calculations, financial statements, and fee computations.</li><li>Develop and maintain waterfalls for profit and loss allocations.</li><li>Generate accurate performance reports, including internal rate of return (IRR) calculations.</li><li>Respond to and resolve fund accounting inquiries escalated by supervisors or administrators.</li><li>Lead and develop teams of up to 10 employees, including performance evaluations and training.</li><li>Oversee the audit process to ensure timely and successful completion of fund audits.</li><li>Drive improvements in workflows and procedures to enhance operational efficiency.</li></ul>
<p>Robert Half has teamed up with a thriving, financial services client on their search for a thorough, Risk Manager with proven experience conducting risk assessments. As the Risk Manager, you will access the company’s risk exposure and identify mitigating risks within the organization as well as conduct thorough scenario analyses to understand the impact of identified risks on the organization, collaborate with internal departments on the company’s risk profile, oversee compliance, assist with special projects on model risk management, and support the operational risk management team as needed. The ideal candidate for this role should have prior experience in risk management, compliance or related fields.</p><p><br></p><p>The duties as a Risk Manager are:</p><p>· Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company</p><p>· Performing a risk evaluation: Evaluating the organization’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements</p><p>· Establishing the level of risk the company are willing to take</p><p>· Preparing risk management and insurance budgets</p><p>· POC for internal departments regarding risk exposure</p><p>· Implementing health and safety measures, and purchasing insurance</p><p>· Conduct policy and compliance audits</p><p>· Maintaining records of insurance policies and claims</p><p>· Reviewing any new major contracts or internal business proposals</p><p>· Building risk awareness amongst staff by providing support and training within the company</p>
<p>Incredible opportunity to join a stable company as a HR Generalist. In this role, the HR Generalist will be responsible for enforcing company policies and practices, maintaining compliancy, coordinating recruiting efforts, assisting with training and development, tracking application/interview status, conducting new hire onboarding, assisting with annual audits, owing the administration of the company’s compensation and benefit plans, handling 401K compliancy, monitor and track employee PTO, and processing correspondence for unemployment and disability. The ideal candidate for this role should have thorough understanding of general human resources policies/procedures, employment-related laws and regulations and the ability to multitask and pivot in a fast-paced environment.</p><p> </p><p>Responsibilities:</p><ul><li>Process bi-weekly payroll with precision while maintaining confidentiality.</li><li>Ensure adherence to U.S. and Delaware labor laws, including wage and hour regulations.</li><li>Offer bilingual support in English and Spanish to employees and management.</li><li>Address employee relations concerns, support performance management, and provide guidance on HR policies.</li><li>Maintain accurate organizational and payroll records to support audits and reporting requirements.</li><li>Oversee compliance with workplace safety standards, including injury reporting and related HR procedures.</li><li>Collaborate with leadership to align HR practices with business objectives.</li><li>Facilitate onboarding processes, manage benefits administration, and enhance internal communication channels.</li></ul>
<p>Are you looking for an opportunity to grow and thrive within a financial role? Robert Half has partnered with one of their reputable clients on their search for a A/R & Collections Manager with strong understanding of financial statements and the ability to assess credit risk. As the A/R & Collections Manager you will oversee credit policies and collections processes, create and develop credit and collection programs that ensure accurate and timely collection on all outstanding client invoices while also creating avenues for cash flow, review customer contracts, maintain internal budget targets, and oversee the accounts receivable department. In this role, the candidate must possess strong communication skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and outstanding leadership capabilities. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Generate and analyze A/R metrics and collection performance reports </p><p>· Monitor aging reports and proactively follow up on past due accounts</p><p>· Establish credit limits and review customer creditworthiness</p><p>· Develop and implement effective collection strategies to improve working capital</p><p>· Resolve complex billing and collection issues</p><p>· Work closely with the accounting team during month-end close</p><p>· Provide coaching, training and performance feedback to collections staff</p>
<p><strong>Litigation Associate Attorney – Wilmington, DE (Law Firm)</strong></p><p><br></p><p>A premier law firm, recognized for its excellence in national litigation risk management, is seeking a talented Litigation Associate Attorney to join its dynamic team in downtown, Wilmington, DE. This firm is celebrated for its innovative approach to complex litigation, particularly in toxic tort defense, and offers a collaborative environment where attorneys can thrive professionally. The firm provides exceptional support, including advanced legal technology, a robust professional development program, and a commitment to diversity, equity, and inclusion. Working here means being part of a team that is not only focused on winning but also dedicated to making a positive impact on the legal profession and the broader community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Management</strong>: Lead the proactive management of toxic tort litigation cases, including asbestos, from inception through resolution, in both state and federal courts.</li><li><strong>Litigation Support</strong>: Draft pleadings, conduct comprehensive legal analysis, manage written discovery, and prepare dispositive motions.</li><li><strong>Client & Witness Interaction</strong>: Conduct depositions of key witnesses, maintain clear communication with clients, and collaborate effectively with paralegals and support staff.</li></ul><p><br></p>
<p>Our client, a growing manufacturing firm who has recently done an acquisition is looking for an experienced Senior Cost Accountant to join their growing team in a newly created role, reporting to the controller in the Horsham Area, Pennsylvania. In this role, you will take a lead in managing cost and inventory accounting processes within a manufacturing environment while also contributing to general corporate accounting tasks. This position offers an excellent opportunity to shape financial operations and collaborate with cross-functional teams in a dynamic and expanding organization.</p><p><br></p><p>Responsibilities of the senior cost accountant will include:</p><p>• Analyze manufacturing costs to provide insights for pricing strategies and profitability assessments.</p><p>• Oversee inventory accounting processes, including valuation, tracking, and reporting of inventory metrics.</p><p>• Partner with operations teams to establish cost standards and budgets.</p><p>• Prepare detailed reports on cost performance, variance analysis, and inventory levels.</p><p>• Support month-end close activities related to cost and inventory accounting.</p><p>• Contribute to general corporate accounting functions as needed, with training provided where necessary.</p><p>• Ensure compliance with company policies, regulatory standards, and assist in internal audit processes.</p><p>• Collaborate with other departments to enhance accounting procedures and operational efficiency.</p><p>• Participate in annual physical inventory counts and reconcile inventory discrepancies.</p>
<p>We are looking for an Accounts Receivable Specialist to join a team in Harrisburg, Pennsylvania. This position offering the opportunity to contribute to the financial operations of our organization. The ideal candidate will have a strong background in accounts receivable processes and possess excellent analytical and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer payments and credit memos in compliance with established financial procedures.</p><p>• Investigate and resolve billing discrepancies, recommending adjustments when necessary to ensure accuracy.</p><p>• Manage overdue invoices by sending reminders and coordinating meetings to facilitate timely payments.</p><p>• Prepare detailed reports outlining the status of accounts receivable.</p><p>• Forecast future cash flows with precision to support financial planning.</p><p>• Reconcile deposits to ensure all payments are accounted for and correctly posted.</p><p>• Support monthly and bi-weekly supervisory reviews.</p><p>• Assist in generating recurring monthly reports and formatting data for further analysis by the Accounts Receivable Manager.</p><p>• Perform cross-training on daily deposit activities, including checks and other payment types.</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a detail-oriented Project Assistant to join our team on a contract basis in Camden, New Jersey. In this role, you will support various project management tasks, ensuring smooth execution and coordination across departments. The successful candidate will play a key role in overseeing processes, managing schedules, and maintaining clear communication with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Assist in coordinating and scheduling project activities to ensure timely completion.</p><p>• Monitor and report project progress to supervisors and relevant teams.</p><p>• Support cross-functional collaboration by facilitating communication and updates across departments.</p><p>• Organize and maintain project documentation for easy access and reference.</p><p>• Participate in mandatory training sessions to stay aligned with project objectives.</p><p>• Ensure compliance with organizational standards and procedures.</p><p>• Provide proctoring support and ensure adherence to protocols.</p><p>• Oversee onboarding processes for contract staff.</p><p>• Address and resolve any issues that may arise during project execution.</p>
<p>Are you a <strong>Personal Injury Paralegal</strong> with <strong>3+ years of litigation experience</strong> looking to take the next step in your career? I’m partnering with a highly respected Philadelphia-area law firm that’s looking to <strong>add a skilled paralegal</strong> to their growing team.</p><p>This is an excellent opportunity if you enjoy <strong>hands-on case work</strong>, thrive in a <strong>fast-paced environment</strong>, and want to be part of a <strong>supportive, collaborative team</strong>.</p><p><br></p><p>Defense Litigation candidates will of course also be considered. Interested candidates with applicable experience should reach out directly to Kevin Ross with Robert Half in Philadelphia.</p><p><br></p>
We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.<br><br>Responsibilities:<br>• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.<br>• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.<br>• Create, maintain, and update governance documentation for Microsoft 365 applications.<br>• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.<br>• Collaborate with stakeholders to enforce application compliance and ownership of site content.<br>• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.<br>• Oversee security administration for Microsoft 365 in coordination with the information security team.<br>• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.<br>• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.<br>• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
<p>A leading law firm is seeking a Senior Counsel / Real Estate Finance Attorney with strong experience in complex commercial real estate transactions, finance, development, and portfolio acquisitions/dispositions. The ideal candidate brings a mix of top-tier law firm training and hands-on experience supporting fast-paced real estate commercial operations.</p><p><br></p><p>Interested candidates should reach out to Kevin Ross with Robert Half in Philadelphia for immediate consideration. </p><p><br></p>
We are looking for a skilled and motivated Business Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will collaborate with stakeholders to address business challenges and leverage data-driven insights to inform decision-making. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for driving operational efficiency and growth.<br><br>Responsibilities:<br>• Partner with stakeholders to identify business challenges and explore data-driven solutions to address regulatory inquiries and operational questions.<br>• Translate complex business problems into actionable analysis and assist stakeholders in interpreting results to implement strategic steps.<br>• Work closely with Data Architects to design and deploy business intelligence tools that enhance reporting and analytics capabilities.<br>• Lead the creation, development, and maintenance of advanced dashboards, reports, queries, and AI-driven applications.<br>• Evaluate business requirements and share insights with users, offering training to ensure effective adoption of BI tools and reports.<br>• Proactively initiate projects aimed at identifying opportunities for growth, risk reduction, and improving operational efficiency.<br>• Communicate findings and strategies to senior management and enterprise staff to foster a culture of data-driven decision-making.<br>• Stay updated on industry trends and tools to continuously improve analytical methods and business intelligence practices.
<p>Robert Half is seeking a dedicated and detail-oriented Facilities Assistant to support the day-to-day operations of a local organization. <strong>Experience with pH testing is essential for this role</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with general facility maintenance, including vendor coordination and service requests.</li><li>Conduct routine pH testing on water, soil, or facility-related materials to ensure compliance with safety and quality standards.</li><li>Monitor and inspect facility areas to ensure proper functioning of equipment and comfort level for employees.</li><li>Maintain accurate records of testing results and relevant compliance documentation.</li><li>Support inventory management of facility supplies, tools, and materials.</li><li>Collaborate with other departments to address facility-related needs or concerns.</li><li>Adhere to health and safety protocols for all assigned tasks.</li></ul><p><br></p>
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate professional development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a professional, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
We are looking for an organized and detail-oriented Project Assistant to support construction-related projects in Pottstown, Pennsylvania. In this position, you will play a key role in coordinating schedules, managing project timelines, and ensuring smooth communication within the team. This hybrid role will require occasional onsite presence after an initial period of training.<br><br>Responsibilities:<br>• Coordinate and maintain project schedules, ensuring all deadlines and milestones are met.<br>• Assist in managing construction project timelines and deliverables with precision.<br>• Organize and maintain project-related documentation, including scanning and filing.<br>• Support master scheduling efforts to align resources and tasks effectively.<br>• Communicate with team members to ensure clarity and alignment on project goals.<br>• Monitor project progress and report any delays or issues to management.<br>• Collaborate with stakeholders to streamline workflow and enhance project efficiency.<br>• Manage administrative tasks to support the overall project execution.<br>• Utilize Microsoft Office tools to create and update reports, schedules, and project documentation.
