<p>We are looking for an HRIS Specialist to support HR operations for a retail organization located in the Greater Philadelphia Region. This long-term contract position focuses on employee support, accurate HR data management, and timely processing of workforce transactions across the employee lifecycle. The ideal HRIS Specialist candidate brings a service-oriented approach, strong attention to detail, and the ability to navigate HR systems, policies, and processes in a fast-moving environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Deliver daily support to employees and internal teams by answering questions related to HR policies, programs, systems, and standard procedures across multiple functional areas.</p><p>• Maintain accurate employee information by entering, updating, and auditing records within HR information systems and case management platforms.</p><p>• Record employee inquiries and resolutions with complete, clear documentation while safeguarding sensitive and confidential information.</p><p>• Process a range of employment changes such as hires, transfers, promotions, status updates, and separations with a high level of accuracy and timeliness.</p><p>• Coordinate onboarding and offboarding tasks to ensure required forms, approvals, and communications are completed according to deadlines.</p><p>• Assist with core HR operations, including benefits support, payroll-related inquiries, leave administration, and other employee service activities.</p><p>• Track workload against service expectations and performance targets and escalate more complex policy or employee relations matters to the appropriate HR partners.</p><p>• Prepare reports and review data for accuracy to help support compliance obligations and day-to-day business needs.</p><p>• Work with cross-functional stakeholders to identify opportunities to improve service delivery, streamline processes, and strengthen operational efficiency.</p><p>• Provide additional administrative support, special project assistance, and schedule flexibility when business needs require evening, weekend, or holiday coverage.</p>
<p>We are looking for an HRIS Specialist to support daily HR systems operations for a retail organization in the Greater Philadelphia Region. This long-term contract position focuses on resolving system-related inquiries, maintaining accurate employee data, and helping ensure dependable support across HR technology platforms. The ideal candidate is organized, service-minded, and comfortable working through a steady volume of requests while collaborating with cross-functional partners.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Oversee incoming HR systems requests by addressing escalated tickets, shared inbox items, and questions from employees and managers with timely and attentive support.</p><p>• Investigate and resolve functional issues tied to Workday and timekeeping tools, using sound judgment to determine when additional escalation is needed.</p><p>• Process recurring system updates and employee data changes with a high level of accuracy and attention to deadlines.</p><p>• Track assigned cases, organize competing priorities, record outcomes clearly, and follow through to ensure issues are fully addressed.</p><p>• Work closely with HR, Payroll, IT, and related teams to resolve more involved system challenges and support operational continuity.</p><p>• Review data for accuracy through audits, validations, and quality checks to help maintain reliable HR system records.</p><p>• Contribute to test activities for system updates and help keep reference materials, process notes, and user aids current.</p><p>• Recognize patterns in support requests and share observations that may improve workflows, service quality, or system performance.</p><p>• Handle employee and organizational information with discretion and in alignment with confidentiality expectations.</p>