<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a detail-oriented and proactive Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an opportunity to support producers and contribute to the efficient management of client data within our CRM system. If you have a passion for customer service, data accuracy, and administrative excellence, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to producers during the sales process to ensure smooth operations.</p><p>• Manage and maintain client databases and CRM systems to improve data accuracy and usability.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting system errors.</p><p>• Collaborate with data analysts to input and organize data effectively within the CRM system.</p><p>• Utilize Microsoft Excel for formatting, sorting, and managing client-related information.</p><p>• Respond to inbound and outbound calls, ensuring a high level of customer service.</p><p>• Handle email correspondence professionally and in a timely manner.</p><p>• Schedule appointments and manage calendars to support team efficiency.</p><p>• Address system errors and inconsistencies by reviewing and updating data regularly.</p><p>• Assist with lead and sales generation tasks to drive new business opportunities.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Are you passionate about helping others and delivering outstanding service experiences? Join a local and growing team as a Customer Service Representative and become a valued resource to clients and partners.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve questions, concerns and complaints, ensuring a positive outcome for each interaction.</li><li>Document conversations, update records and support case management processes.</li><li>Provide product and service information, leveraging digital tools and resources.</li><li>Collaborate with colleagues and other departments to enhance customer service efficiency.</li><li>Stay up to date with industry trends and internal knowledge systems to deliver accurate support.</li><li>Maintain the highest standards of confidentiality and professionalism at all times.</li></ul><p><br></p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
We are looking for a detail-oriented Client Intake Specialist to join our team in Wilmington, Delaware. In this long-term contract role, you will play a pivotal part in managing client communication, legal documentation, and case preparation processes. This position demands exceptional organizational skills, a proactive approach to deadlines, and the ability to work collaboratively with various teams.<br><br>Responsibilities:<br>• Respond promptly to client inquiries and provide attentive assistance.<br>• Coordinate and track client correspondence, ensuring consistent and accurate communication.<br>• Order, review, and maintain client medical records to compile evidence required for cases.<br>• Manage and track critical client deadlines, including statutes of limitations and discovery timelines.<br>• Prepare and respond to discovery requests, including interrogatories, Plaintiff Fact Sheets, and related forms.<br>• Collaborate with the Client Service Specialist team to support efficient client management.<br>• Work closely with the litigation team to ensure that client files meet filing and trial requirements.<br>• Conduct legal research using tools such as Westlaw, LexisNexis, and public-access resources.<br>• Utilize Microsoft Word and Excel for project management and documentation.<br>• Ensure compliance with all discovery deadlines and address any deficiencies effectively.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>A growing company in York, PA is looking for a <strong>Sales Support Staff</strong> member to join their team. This role is perfect for someone who enjoys supporting sales teams, helping customers, and keeping operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the sales team with order processing, tracking, and follow-up</li><li>Respond to customer inquiries via phone, email, or in-person in a professional and timely manner</li><li>Prepare quotes, proposals, and sales documentation</li><li>Maintain accurate sales records, reports, and customer information in the CRM system</li><li>Coordinate with operations, shipping, and accounting teams to ensure timely delivery of orders</li><li>Support sales team with scheduling appointments, meetings, and client communications</li><li>Monitor inventory and product availability to support customer orders</li><li>Assist with marketing and sales campaigns as needed</li></ul><p><br></p>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>As an Accounts Receivable Specialist, you will play a critical role in optimizing cash flow, ensuring timely collections, and supporting the financial health of our organization. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and have strong communication and analytical skills.</p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage incoming payments, account reconciliations, and customer billing, ensuring accuracy and compliance with company policies.</li><li>Monitor accounts for overdue payments and proactively reach out to clients to resolve outstanding balances, maintain positive relationships, and negotiate payment arrangements when necessary.</li><li>Prepare, distribute, and follow up on invoices, credit memos, and statements to customers securely and promptly.</li><li>Collaborate cross-functionally with finance, sales, and customer support teams to resolve discrepancies, streamline AR processes, and promote customer satisfaction.</li><li>Assist with month-end closing and reporting, supporting audits and compliance requirements as requested.</li><li>Maintain accurate, organized records and documentation for all receivable transactions.</li></ul><p><br></p><p><br></p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are seeking a detail-oriented and compassionate <strong>Enrollment Specialist</strong> to manage the intake and enrollment process for individuals seeking non-medical home care services. This role involves working closely with participants, caregivers, and partner organizations to ensure smooth onboarding and compliance with program requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial assessments and intake meetings with new participants and caregivers.</li><li>Complete and process all required documentation accurately and promptly.</li><li>Coordinate with office staff to ensure proper follow-up and case management.</li><li>Maintain organized case notes and records for compliance purposes.</li><li>Monitor participant service plans and eligibility requirements for home and community-based programs.</li><li>Serve as a liaison between participants, caregivers, and external agencies to resolve issues and ensure timely services.</li><li>Advocate for participants who need additional support or assistance navigating program requirements.</li><li>Attend follow-up visits and meetings as needed.</li><li>Ensure adherence to all applicable regulations and organizational standards.</li></ul>
<p>Robert half is looking for personable and organized Front Desk Coordinator to join a team on a contract basis located in the Greater Philadelphia Region. In this Front Desk Coordinator role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization. Are you a motivated and friendly individual that loves taking initiative? Don't hesitate to click the apply button today and put your talents to the test us! If you have any questions, please contact Hayley Master at 215-568-4580 and mention JO# 03720-0013319040.</p><p><br></p><p>As a Front Desk Coordinator your duties will include but are not limited to:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p><br></p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p><br></p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p><br></p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p><br></p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p><br></p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p><br></p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p><br></p><p>• Collaborate with team members on special projects and tasks as required.</p>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p>Are you passionate about creating an organized and efficient work environment? Robert Half is seeking a detail-oriented Office Clerk to join a local and growing administrative team. This role offers a dynamic workspace within a collaborative team that values accuracy and a positive attitude.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform a variety of clerical and administrative tasks, including handling incoming and outgoing correspondence</li><li>Maintain records, files, and databases, both digital and paper</li><li>Assist with data entry, document preparation, and scanning</li><li>Support scheduling meetings and appointments</li><li>Answer and direct phone inquiries in a professional manner</li><li>Provide exceptional customer service to internal and external stakeholders</li><li>Operate office equipment (copiers, fax machines, etc.) and order supplies as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a long-term contract basis in Paxtang, Pennsylvania. This role offers a hybrid work schedule, with three days in the office and two days remote each week. The position involves supporting the Canadian accounts team and requires expertise in accounts receivable processes, cash applications, and billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Perform cash applications by reconciling incoming payments to appropriate accounts.</p><p>• Handle billing functions, including generating invoices and addressing discrepancies.</p><p>• Collaborate with the Canadian accounts team to support financial operations.</p><p>• Maintain and update records in SAP or similar accounting systems.</p><p>• Identify and resolve issues related to customer accounts and payments.</p><p>• Generate reports and provide insights on accounts receivable performance.</p><p>• Ensure compliance with accounting policies and procedures.</p><p>• Communicate effectively with internal teams and external clients to address inquiries and concerns.</p>
<p>We are looking for an experienced Logistics Specialist to join a team in King of Prussia, Pennsylvania. This role involves coordinating logistics operations, including inventory management, warehousing, and transportation, ensuring seamless supply chain processes. As part of a long-term contract position, you will collaborate with various departments to meet regulatory standards and organizational goals, while maintaining efficiency and accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily logistics operations to support production and distribution schedules.</p><p>• Manage inventory control processes, ensuring accuracy and compliance with company standards.</p><p>• Coordinate transportation activities for raw materials, components, and finished goods.</p><p>• Ensure all logistics procedures align with regulatory and safety requirements.</p><p>• Collaborate with procurement, planning, and quality teams to optimize supply chain workflows.</p><p>• Utilize specialized systems to track inventory, generate reports, and streamline logistics processes.</p><p>• Maintain strong relationships with internal and external partners to enhance operational efficiency.</p><p>• Monitor warehouse operations and implement improvements to ensure smooth functionality.</p><p>• Address logistical challenges promptly, providing solutions to minimize disruptions.</p><p>• Support cost-effective strategies while meeting organizational and customer expectations.</p>
<p>Robert Half has partnered with a successful product supplier on their search for an Accounts Receivable Specialist who can manage the full accounts receivable cycle, purchase orders, collections and provide cross-functional support. In this role, you will oversee the collection of outstanding payments, prepare and submit customer invoices, post remittances to customer accounts, monitor AR aging accounts, process deposits and credit card payments, assist with invoices disputes, review credit memos, and update customer accounts as needed. The ideal Accounts Receivable Specialist should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise at time management.</p><p><br></p><p>Major Responsibilities</p><p>· Investigate and review account discrepancies</p><p>· Generate collections correspondence to customers</p><p>· Maintain and update customer accounts</p><p>· Process client invoicing/payments</p><p>· Prepare monthly financial statements</p><p>· Monitor cash flow</p><p>· Research and analysis documentation</p><p>· Assist with administrative activities</p><p>· Track compliance with third party distributors</p><p>· Revenue Recognition Support</p>
<p>Robert Half is seeking a Tax Specialist to support tax compliance for our dynamic client located in Philadelphia. In this Tax Specialist role, you will play a critical part in ensuring adherence to tax laws and regulations while contributing to the organization's financial integrity and value-driven services. As part of the tax team, you will manage various tax-related responsibilities, including preparing and filing tax returns, providing strategic tax advice to leadership, and overseeing tax audits.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilizing technology in the accurate preparation and submission of quarterly and annual tax provisions</li><li>Advising leadership teams through proficient tax accounting knowledge</li><li>Analyzing complex transactions to secure appropriate tax treatment</li><li>Responding to tax audits, inquiries, and notices from tax authorities</li><li>Conducting technical tax research to stay up-to-date with changes in tax laws and regulations</li><li>Preparing and understanding local Transfer Pricing reports for the US and Canada</li><li>Maintaining documentation and supporting records related to tax filings, provisions, and other tax-related activities</li><li>Using Microsoft Excel, Ad Hoc Reporting, Corporate Income Tax, Corporate Tax Compliance, ASC 740, Alteryx, Microsoft Power BI, and Tax Accounting for various tasks and responsibilities</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Specialist to join a team in Limerick, Pennsylvania. This is a long-term contract position with the potential for growth into a permanent role. The ideal candidate will thrive in a fast-paced environment and contribute to maintaining accurate financial records while supporting daily cash management tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process and post cash transactions efficiently and accurately.</p><p>• Apply payments to customer accounts while ensuring compliance with company standards.</p><p>• Handle check deposits and verify their accuracy.</p><p>• Perform data entry for accounts payable invoices as needed.</p><p>• Collaborate with the team to resolve discrepancies in accounts receivable.</p><p>• Maintain organized and up-to-date financial records.</p><p>• Utilize intermediate Excel skills to track and manage financial data.</p><p>• Support billing functions and ensure timely invoicing.</p><p>• Assist in commercial collections when necessary.</p><p>• Contribute to improving workflows and processes within the accounts receivable department.</p>
