<p>We are looking for a talented Communication Specialist to join our team in Plymouth Meeting, Pennsylvania. This position is ideal for someone who excels in developing clear, engaging, and accurate content. The role requires strong attention to detail and the ability to effectively manage multiple projects while delivering high-quality results. Industry experience in the benefits administration, HR communications, or actuarial communications is required. This position is 5 days per week in office. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams to revise and maintain employee benefit materials for client funds</p><p>• Ensure all documentation accurately reflects the specific benefit offerings of each client, including complex structures</p><p>• Audit and update plan content to ensure compliance with regulations and clarity for employees</p><p>• Draft and edit compelling content for monthly health initiative newsletters</p><p>• Develop and refine open enrollment materials, ensuring they are user-friendly and consistent</p><p>• Organize and optimize the company’s letter library to streamline communication processes</p>
<p>We are looking for a dynamic Marketing/Communications Coordinator to join our client in Aston, Pennsylvania. This bilingual role requires fluency in Spanish and English to support diverse marketing initiatives and communication strategies. As a Contract-to-Permanent position, this opportunity is ideal for a highly organized individual eager to contribute to impactful marketing campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Support existing members and new members of the organization</p><p>• Promoting new products, services, programs and events in both English and Spanish</p><p>• Create bilingual marketing collateral, ensuring accuracy in Spanish translations for written, verbal, and visual content.</p><p>• Collaborate with various departments to align marketing activities with organizational goals.</p><p>• Coordinate and manage email campaigns, including drafting content and analyzing performance metrics.</p><p>• Write, edit, and distribute content across multiple platforms</p><p>• Translate and localize marketing materials for Spanish-speaking audiences..</p><p>• Assist in organizing events, promotions, and other marketing activities as needed.</p><p>•Ability to travel to events as needed </p><p>•Manage company appearance and brand </p><p>•Manage new marketing campaigns and promotions</p>
<p>We are hiring a <strong>Benefits Specialist</strong> to join our client’s HR team in Harrisburg, PA. This role is key to ensuring employees have access to high-quality benefits while maintaining compliance with all relevant regulations. The successful candidate will manage benefit programs, assist employees with inquiries, coordinate with vendors, and support open enrollment processes. The Benefits Specialist is responsible for administering and managing employee benefits programs, including health insurance, retirement plans, and paid time off. This role involves assisting employees with benefit inquiries, ensuring compliance with relevant laws and company policies, and acting as a liaison between employees and insurance providers.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee the enrollment, modification, and termination of employee benefits, ensuring timely and accurate processing.</li><li>Provide guidance to employees on benefits options, eligibility, and claims processes.</li><li>Ensure all benefits programs comply with federal, state, and local regulations.</li><li>Collaborate with insurance carriers and third-party administrators to resolve issues and improve service delivery.</li><li>Maintain accurate records of benefits transactions and prepare reports as needed.</li><li>Assist in the planning and execution of annual open enrollment periods.</li></ul><p><br></p>
<p><strong>Accounts Payable Specialist</strong></p><p><strong>Location:</strong> Columbia, Pennsylvania</p><p><strong>Job Type:</strong> Long-Term Contract</p><p><br></p><p>We are seeking an experienced Accounts Payable Specialist to join our team in Columbia, Pennsylvania. This long-term contract opportunity is perfect for someone with a solid background in accounts payable, excellent attention to detail, and proficiency in automated systems such as Medius. You will play a vital role in ensuring the organization’s financial operations run smoothly and accurately.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and verify invoices, ensuring proper coding, timely payment, and compliance with company policies.</li><li>Utilize <strong>Medius</strong> and other automation tools to streamline accounts payable workflows and enhance efficiency.</li><li>Manage account coding while maintaining accurate records for all financial transactions.</li><li>Handle <strong>Automated Clearing House (ACH)</strong> payments and oversee check runs.</li><li>Collaborate with internal teams to resolve discrepancies and ensure accurate payment processing.</li><li>Monitor accounts payable workflows to maintain efficient and error-free operations.</li><li>Provide support during audits by preparing and organizing accurate documentation.</li><li>Stay up-to-date on the latest accounts payable procedures, automation tools, and compliance regulations.</li><li>Assist in improving processes by leveraging the capabilities of Medius and other financial systems.</li></ul><p>If interested, please send resume to Marcella @ marcella.pachuilo@roberthalf com</p>
Are you an experienced Medical Billing Specialist looking for a rewarding direct permanent opportunity? Join a team of healthcare professionals dedicated to providing exceptional patient care and operational efficiency. In this role, you will leverage your expertise to: <br> Code charges and bill for medical procedures. Research and resolve billing issues, including identifying refunds, credits, and write-offs. Submit claims electronically or by mail and follow up on unpaid claims and denials for timely reconciliation. Collaborate with staff, physicians, and offices to gather updated patient demographic and billing information. Conduct insurance investigations to obtain patient benefits and eligibility, authorizations, and referrals. What We’re Looking For: 5+ years of proven experience in medical billing or a similar field. Proficiency with ICD-10 and CPT coding standards and third-party platforms like PEAR, NaviNet, and Availity. Surgical Center experience preferred but not required. Strong communication skills and ability to work as part of a team. High attention to detail and proficiency with Microsoft Office and medical billing systems. This direct permanent position offers more than just a job – it’s an opportunity to be a vital part of a growing team dedicated to healthcare excellence. Apply now to take the next step in your career!
<p>We are looking for a dedicated Collections Specialist to join a team in Wilmington, Delaware, on a contract with potential for a long-term role. The ideal candidate will have a strong background in collections and customer service, particularly in a high-volume call center environment. This role requires someone who can effectively manage billing and collection processes while maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts to ensure timely collection of payments and resolution of outstanding balances.</p><p>• Communicate with customers via phone and email to address payment inquiries and resolve disputes.</p><p>• Analyze account discrepancies and collaborate with internal teams to ensure accurate billing.</p><p>• Maintain detailed records of all customer interactions and payment activities.</p><p>• Utilize Microsoft Excel to track and report on collection activities and account statuses.</p><p>• Follow established processes to meet collection goals and reduce delinquency rates.</p><p>• Provide exceptional customer service while handling sensitive financial information.</p><p>• Identify and escalate complex issues to the appropriate departments for resolution.</p><p>• Monitor and update account information to ensure accuracy and compliance with company policies.</p>
<p>As a Sales Operations Specialist, you will play a key role in supporting a local and growing sales teams by improving processes, analyzing data, and maintaining systems to ensure seamless operations. This is an excellent opportunity for someone passionate about sales strategy, operations, and workflow optimization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Sales Process Optimization:</strong> Develop and implement strategies to improve sales workflows and ensure operational efficiency.</li><li><strong>Data Management:</strong> Maintain accurate sales records and manage customer relationship systems (e.g., Salesforce.com) to track pipeline updates and goal progression.</li><li><strong>Reporting and Metrics:</strong> Prepare detailed reports analyzing sales performance metrics, hours billed, weekly sales revenue, and other scorecard metrics.</li><li><strong>Cross-Team Collaboration:</strong> Collaborate with sales leadership and team members to identify opportunities for process improvements and resolve challenges effectively.</li><li><strong>Forecasting Support:</strong> Assist in sales forecasting and pipeline management while ensuring alignment with organizational goals.</li><li><strong>Training and Guidance:</strong> Provide onboarding support and ongoing training for team members on systems and sales processes.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Allentown, Pennsylvania. This position requires on-site work and offers an excellent opportunity to contribute to a dynamic organization. The role focuses on managing accounts payable functions efficiently and ensuring accurate processing of financial transactions.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure proper coding and entry into the accounting system.</p><p>• Manage purchase orders and oversee payment processing for timely and accurate transactions.</p><p>• Perform reconciliation of accounts payable ledgers to maintain accurate financial records.</p><p>• Handle production build-related financial entries and ensure proper documentation.</p><p>• Collaborate with vendors to address inquiries and resolve payment discrepancies.</p><p>• Conduct regular check runs and facilitate Automated Clearing House (ACH) payments.</p><p>• Ensure compliance with company policies and procedures in all accounts payable activities.</p><p>• Assist in transitioning accounts payable functions from QuickBooks to NetSuite.</p><p>• Monitor and track payment schedules to avoid delays and penalties.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our client's team in Bucks County, Pennsylvania. In this role, you will play a vital part in ensuring accurate and efficient financial operations, particularly in managing payments and vendor relations. This is an excellent opportunity to contribute your expertise to a collaborative and mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Process large volumes of vendor invoices with accuracy and adherence to company policies.</p><p>• Manage credit card expense reports using automated systems, ensuring compliance with organizational guidelines.</p><p>• Reconcile accounts payable ledgers and resolve discrepancies in payable liabilities.</p><p>• Conduct payment runs, including checks and wire transfers, while maintaining proper documentation.</p><p>• Maintain comprehensive vendor records, including setting up new vendors and ensuring W-9 compliance.</p><p>• Prepare and generate accounts payable reports to support month-end closing procedures.</p><p>• Collaborate with the finance team to ensure accuracy in all accounts payable transactions.</p><p>• Provide necessary documentation and explanations during financial audits.</p><p>• Identify opportunities for process improvements and implement solutions to streamline accounts payable operations.</p><p>• Ensure compliance with internal controls and prepare Form 1099 for reporting purposes.</p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
• 4+ years of experience in accounts payable, with hands-on experience with automated invoice processing software, e.g. SAP Concur<br>• Associate’s or Bachelor’s Degree in Accounting, Finance, Business or related field<br>• Experience working in a matrix or a multi-location organization<br>• Experience with journal entries and general ledger reconciliations<br>• Proficiency in Microsoft Excel including advanced functions<br>• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and vendors<br>• Ability to work independently and manage multiple tasks in a fast-paced environment<br>• Experience with ERP systems and other accounting software preferred<br>• Knowledge of GAAP and internal controls for accounts payable processes preferred<br> <br>The responsibilities we will trust you with as our Senior Accounts Payable Specialist:<br>• Process a high volume of vendor invoices ensuring accuracy and timely payments<br>• Use SAP Concur to manage and process company credit card expense reports, ensuring compliance with company policies<br>• Reconcile accounts payable ledger and other payable liability accounts to ensure that all charges and payments are posted properly <br>• Prepare and process payment runs (checks, ACH, wire transfers) and resolve any payment discrepancies<br>• Maintain vendor files, including setting up new vendors, W-9 collection, and ensuring proper documentation for compliance<br>• Generate accounts payable reports and assist with month-end closing processes and analysis<br>• Collaborate with the finance team to ensure accurate and timely recording of all AP transactions<br>• Assist with audits by providing documentation and explanations related to accounts payable<br>• Identify and implement process improvements to increase the efficiency and accuracy of the AP process<br>• Ensure compliance with internal controls and accounting policies<br>• Form 1099 preparation
We are looking for an experienced Accounts Payable Specialist to join our team in Norristown, Pennsylvania. In this role, you will play a vital part in managing invoice processing, account coding, and payment operations to ensure smooth financial workflows. This is a fully onsite, long-term contract position offering stability and growth opportunities within the healthcare industry.<br><br>Responsibilities:<br>• Process a high volume of invoices weekly, ensuring accuracy and timeliness.<br>• Perform manual checks on invoices to verify details and compliance.<br>• Conduct biweekly check runs to support payment schedules.<br>• Utilize in-house software to streamline and optimize accounts payable processes.<br>• Prepare journal entries to maintain accurate financial records.<br>• Update and maintain Excel spreadsheets for tracking and reporting purposes.<br>• Collaborate with the team to identify areas for process improvement.<br>• Handle ACH transactions and ensure proper payment execution.<br>• Code invoices accurately to the appropriate accounts.<br>• Provide proactive support for accounts payable operations to meet organizational goals.
<p>As an Open Enrollment Specialist, you will be the go-to expert for guiding employees through the open enrollment process. You’ll ensure participants understand their benefits options, answer questions, and help them make informed decisions. This role requires a keen eye for detail, excellent communication skills, and a dedication to providing a seamless enrollment experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for employees during open enrollment periods.</li><li>Educate employees on benefits options, plan changes, and enrollment procedures.</li><li>Assist with benefits-related questions via email, phone, and in-person sessions.</li><li>Manage and track enrollment data accurately to ensure compliance with company and legal requirements.</li><li>Collaborate with HR and benefits teams to streamline processes and improve employee experience.</li><li>Conduct workshops, presentations, and one-on-one consultations to support enrollment understanding.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Billing Specialist</strong> to join our team on a long-term contract basis in <strong>Reading, Pennsylvania</strong>. In this role, you will play a vital part in ensuring accurate invoicing, payment processing, and recordkeeping for our organization. This position is ideal for individuals who excel in problem-solving, communication, and working with financial systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and issue invoices, receipts, statements, and other financial documents for customers and clients.</li><li>Maintain and update customer records with accurate billing information.</li><li>Process payments, returns, and credits to ensure timely transactions.</li><li>Investigate and resolve billing discrepancies while addressing customer inquiries.</li><li>Conduct account reconciliations, track outstanding payments, and follow up with clients as needed.</li><li>Generate detailed financial and operational reports to support business decisions.</li><li>Collaborate with collections, customer service, and sales teams to address and resolve billing issues.</li></ul><p>If interested, please reach out to Marcella marcella.pachuilo@roberthalf com</p>
<p>Robert Half has a client seeking a part-time Social Media Consultant with strong writing skills to elevate its digital presence. This position will be 20 hours per week and onsite in Philadelphia, PA. </p><p> </p><p>Key responsibilities include:</p><ul><li>Create and schedule engaging posts for primarily LinkedIn and Instagram</li><li>Assist in updating the company website</li><li>Evaluate and refine the existing social media plan</li><li>Help develop and execute social media strategies </li><li>Stay up to date with best practices for social media content creation and campaign management</li></ul>
<p>We are looking for an experienced and proactive Logistics Coordinator to join our team! In this position, you will play a critical role in managing product samples, coordinating shipments, and ensuring smooth communication between internal departments and external vendors. This opportunity is ideal for individuals who thrive in fast-paced environments and have a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate shipments and deliveries for internal teams, customers, and stakeholders, including preparing necessary documentation and resolving transit issues.</p><p>• Act as a communication bridge between internal teams such as sales, marketing, and product development, and external vendors including logistics providers.</p><p>• Maintain optimal inventory levels for samples, implementing strategies to minimize waste and ensure proper rotation.</p><p>• Process claims and check documentation efficiently, ensuring all records are accurate and up-to-date.</p><p>• Utilize SAP software to manage order entry and streamline logistics operations.</p><p>• Identify opportunities to enhance sample management processes and implement improvements as needed.</p>
<p>We are seeking a detail-oriented and organized <strong>Document Coordinator </strong>to join a local and growing team. The ideal candidate will be responsible for managing, maintaining, and safeguarding critical documentation while ensuring compliance with company policies and relevant regulations. This role requires excellent organizational skills, strong communication abilities, and a keen eye for detail.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage the company's documentation processes to ensure accuracy, completeness, and accessibility.</li><li>Track and maintain document versions, ensuring proper revision control and safeguarding sensitive information.</li><li>Implement and monitor document control procedures, including handling electronic document management systems (EDMS).</li><li>Ensure compliance with legal, regulatory, and internal standards for documentation.</li><li>Collaborate with various departments to collect, review, and distribute required documents.</li><li>Provide support and training regarding document control processes and standards across teams as needed.</li><li>Prepare reports and documentation audits to maintain operational efficiency in record-keeping</li></ul>
<p>Robert Half has a client seeking a Social Media Specialist local to the Philadelphia area for a part-time opportunity (10–20 hours per week). This role is ideal for a creative and strategic communicator with a passion for digital storytelling and audience engagement across healthcare-related topics.</p><p> </p><p>Key Responsibilities:</p><p> </p><ul><li>Develop compelling and visually engaging content tailored for Meta (Facebook and Instagram), X (formerly Twitter), and LinkedIn, targeting both healthcare providers and patient communities.</li><li>Adapt and repurpose existing content from the company website and other sources into platform-specific social media posts.</li><li>Collaborate with the team to brainstorm fresh content ideas and execute them effectively.</li><li>Design graphics and multimedia assets using tools such as Canva and/or Adobe Photoshop.</li><li>Highlight patient experiences and success stories through impactful social media campaigns.</li></ul><p><br></p>
<p>The <strong>AI Adoption & Advocacy Coordinator</strong> is a key contributor to the organization's digital transformation efforts. This role focuses on promoting AI initiatives, fostering internal engagement, and building a culture of innovation. The Coordinator will lead communication strategies, support knowledge sharing, and cultivate communities of practice to drive AI adoption across the enterprise.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage internal communications to highlight AI initiatives and updates.</li><li>Facilitate cross-functional knowledge sharing and best practices related to AI.</li><li>Build and support communities of practice focused on AI and emerging technologies.</li><li>Track and report on AI usage, adoption metrics, and organizational impact.</li><li>Partner with stakeholders to identify and support AI integration opportunities.</li><li>Assist in change management efforts to enhance understanding and engagement.</li><li>Organize training sessions, workshops, and events to promote AI literacy and advocacy.</li></ul><p><br></p>
<p>We are looking for an experienced Tax Manager to join our team in Bethlehem, Pennsylvania. In this role, you will oversee tax return reviews, provide expert guidance to clients, and manage staff assignments to ensure timely and accurate tax preparation. This position offers the opportunity to work closely with ownership to enhance processes and deliver high-quality service to a diverse client base.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Perform final reviews and approvals for a portion of the firm's tax returns, sharing responsibilities with ownership, and prepare complex returns as needed.</p><p>• Communicate directly with clients through various channels to provide personalized and constructive tax advice for individuals, entities, and other client types.</p><p>• Collaborate with clients prior to year-end to identify projections and planning opportunities.</p><p>• Oversee staffing assignments for tax preparation, ensuring deadlines are met and workloads are effectively distributed.</p><p>• Work alongside ownership to establish a systematic approach for handling tax notices and examinations with thorough documentation.</p><p>• Contribute to the development and improvement of digital tax file processes, including checklists and lead sheets.</p>
<p>We are seeking a highly organized and proactive <strong>Administrative Coordinator</strong> to join our team. This position plays a pivotal role in ensuring smooth office operations and supporting leadership team with administrative tasks. We are looking for a polished professional with strong communication skills and an ability to manage multiple priorities. This is an on-site position with a chance to transition into a permanent role after successful completion of the contract period.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day administrative activities, ensuring the office operates efficiently.</li><li>Manage scheduling, calendar coordination, and meeting logistics for team leads or executives.</li><li>Create, edit, and maintain spreadsheets, PowerPoint presentations, and internal reports.</li><li>Act as the point of contact for vendors, clients, and internal staff regarding administrative needs.</li><li>Maintain filing systems and perform data entry tasks with accuracy.</li><li>Assist with ad hoc projects, event coordination, and other duties as needed.</li></ul><p><br></p>
<p>We are seeking an experienced and detail-oriented Administrative Coordinator to join our team in Harrisburg, Pennsylvania. In this role, you will provide critical support to individuals with disabilities, ensuring their needs are met and accommodations are effectively managed. This position is perfect for someone who is passionate about fostering inclusion, building collaborative relationships, and driving accessibility initiatives forward.</p><p><br></p><p>Responsibilities</p><ul><li>Review and assess documentation submitted by individuals seeking disability services to ensure completeness and accuracy.</li><li>Work directly with individuals to evaluate their needs and determine appropriate accommodations.</li><li>Manage the logistics of testing accommodations, collaborate with proctors, and oversee the training of new proctors.</li><li>Utilize case management software to maintain accurate and up-to-date service records and track accommodations.</li><li>Partner with relevant stakeholders to address accessibility requirements and streamline processes.</li><li>Provide training and guidance on disability services and accommodations to individuals and groups, including families and external agencies.</li><li>Evaluate assistive technology needs and coordinate the procurement of resources such as alternative text and other solutions.</li><li>Manage interpreter assignments and verify service hours for billing purposes.</li><li>Actively participate in meetings, workshops, and activities aimed at promoting accessibility.</li><li>Support the development of annual objectives and goals for accessibility and inclusion efforts.</li></ul><p><br></p>
<p>We are looking for an Office Services Coordinator to join our team in Allentown, PA. In this role, you will manage office operations to ensure a seamless and organized work environment. This is a long-term contract position requiring in-person attendance, with the potential for extension or conversion to a permanent role.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and replenish supplies and inventory across various office areas to maintain availability.</p><p>• Ensure conference rooms are clean, organized, and equipped with necessary materials such as notepads, markers, and refreshments.</p><p>• Maintain stock levels in kitchen and bathroom areas, including items such as soap, paper towels, and toiletries.</p><p>• Transport and restock copy paper for printers and copiers in shared office spaces.</p><p>• Manage the storage room by organizing items, ensuring proper labeling, and maintaining accessibility.</p><p>• Oversee kitchen inventory, including utensils, snacks, coffee pods, and cleaning supplies.</p><p>• Utilize the internal work order system to track, manage, and respond to maintenance and supply requests.</p><p>• Clean and maintain coffee machines to ensure functionality and stock necessary supplies for daily use.</p><p>• Assist with other administrative tasks as required, such as escorting visitors and coordinating office cleanliness.</p>
We are looking for an experienced Senior Manager of Cloud Operations to lead and optimize cloud infrastructure and services. This role will focus on driving operational excellence, ensuring reliability, and fostering innovation within a high-performance team. Located in Jenkintown, Pennsylvania, this position offers the opportunity to make a significant impact by modernizing infrastructure and enhancing organizational resilience.<br><br>Responsibilities:<br>• Lead a team in managing and optimizing cloud-based and hybrid infrastructure, ensuring scalability and reliability.<br>• Develop and implement strategic plans for infrastructure modernization and operational improvements.<br>• Oversee vendor relationships, negotiate service-level agreements, and monitor performance metrics.<br>• Drive automation initiatives, including Infrastructure-as-Code and CI/CD pipelines.<br>• Establish clear accountability and urgency within the team to meet organizational goals.<br>• Collaborate across departments and with external partners to ensure seamless service delivery.<br>• Mentor team members to foster growth and build a high-performing team.<br>• Monitor and analyze KPIs and SLAs to guide continuous improvement efforts.<br>• Ensure compliance with cybersecurity standards and best practices.<br>• Lead transformation efforts to enhance resilience and adapt to evolving technology trends.
We are looking for a detail-oriented Partner Support Coordinator II to join our team on a contract basis. In this role, you will oversee the entire lifecycle of partner orders, ensuring seamless coordination between sales teams, internal departments, and authorized selling partners. This position is based in Pennsylvania and requires exceptional organizational skills, customer service expertise, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Manage orders placed by contracted selling partners, ensuring they are accurately entered and processed.<br>• Monitor the progress of orders from initiation to completion while maintaining clear communication with all stakeholders.<br>• Act as the primary liaison between internal teams and authorized selling partners to address inquiries and resolve issues.<br>• Provide outstanding customer service to partners and internal teams by responding promptly and professionally to requests.<br>• Perform high-volume data entry tasks with precision and attention to detail.<br>• Ensure compliance with established procedures and policies while handling partner transactions.<br>• Collaborate with sales teams to ensure timely and accurate input of orders into the system.<br>• Utilize effective communication skills to coordinate activities and ensure alignment across multiple departments.<br>• Adapt to flexible working hours to meet the needs of the business and partners.<br>• Support office functions and administrative tasks as required to maintain operational efficiency.
