We are seeking a skilled Collections Specialist to join our team. This individual will be responsible for facilitating effective communication with customers regarding outstanding payments, while ensuring the accuracy of financial records. The ideal candidate will have experience in collections and accounting, along with strong communication and organizational capabilities. <br> Key Responsibilities: Contact customers through phone and email to address overdue payments and discuss payment options. Maintain comprehensive records of customer payment status and collection activities. Process incoming payments and perform reconciliations for customer accounts. Work with internal teams, such as sales, to resolve credit issues and develop payment strategies. Participate in regular reviews of accounts receivable to maintain alignment across departments. Escalate delinquent accounts and unresolved matters to management as needed. Collaborate with team members to ensure company standards are met. Assist management with any tasks related to account collections.
