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8 results for Help Desk Tier 3 in Rancho Cucamonga, CA

IT Support Specialist
  • Hawthorne, CA
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <p>We are seeking an experienced IT professional to join our team as a dedicated, on-site IT Support Specialist. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused approach to provide Tier 3 level technical support in a fully cloud-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide dependable on-site IT support, Monday through Friday, ensuring consistent 8-hour daily coverage.</li><li>Diagnose and resolve complex Tier 3 technical issues across diverse computing environments, including PCs and occasionally Macs.</li><li>Address connectivity challenges related to cloud access, VPNs, and Microsoft Tenant systems.</li><li>Administer and maintain Microsoft technologies such as O365, SharePoint, Exchange, Intune, and EntraID.</li><li>Handle user lifecycle tasks, including onboarding and offboarding processes within EntraID.</li><li>Enforce security protocols and policies by leveraging Intune MDM for device management.</li><li>Support network configurations and troubleshoot issues involving subnetting, VLANs, switches, and firewalls; expertise with Ubiquiti hardware is advantageous.</li></ul>
  • 2025-09-26T21:58:46Z
Sr. Tech Support
  • Hawthorne, CA
  • onsite
  • Temporary
  • 45.00 - 47.00 USD / Hourly
  • We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
  • 2025-09-30T17:49:05Z
Help Desk Analyst
  • Los Angeles, CA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
  • 2025-10-08T23:54:23Z
Desktop Support Analyst
  • City of Industry, CA
  • onsite
  • Temporary
  • 33.25 - 38.50 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in City of Industry, California. In this long-term contract role, you will provide technical expertise to ensure smooth operation and maintenance of desktop systems, hardware, and software. This position requires a proactive approach to troubleshooting and a strong commitment to delivering exceptional support to end users.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and troubleshooting of Windows 10 and 11 operating systems.<br>• Manage Active Directory accounts, permissions, and group policies to maintain secure and efficient user access.<br>• Set up and maintain PC workstations, peripherals, and other hardware components to ensure optimal performance.<br>• Diagnose and resolve networking issues, including basic switch/router configurations and VLAN setups.<br>• Administer cloud platforms such as Microsoft Azure and Office 365 to support business operations.<br>• Implement cybersecurity measures, including password policies and endpoint protection, to safeguard sensitive information.<br>• Ensure compliance with IT documentation standards and assist with audit readiness by maintaining accurate records.<br>• Support desktop imaging processes to streamline system deployment and updates.<br>• Collaborate with team members to address technical challenges and improve IT workflows.<br>• Provide guidance to end users on best practices for data security and system usage.
  • 2025-10-06T23:58:49Z
Litigation Secretary
  • Orange, CA
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Are you a skilled <strong>Litigation Secretary</strong> looking for an exciting opportunity to showcase your expertise in a dynamic and fast-paced legal environment? Our client is seeking an organized and detail-oriented professional to support a thriving litigation practice. If you excel under pressure, have exceptional organizational and multitasking skills, and are passionate about providing top-tier support, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p>As a Litigation Secretary, you will be a critical member of the legal team, ensuring seamless support through:</p><ul><li><strong>Case Management</strong>: Organizing, maintaining, and updating case files, pleadings, and discovery documents.</li><li><strong>Calendaring & Scheduling</strong>: Coordinating deadlines, court dates, depositions, and meetings with attorneys, clients, and external parties.</li><li><strong>Document Preparation</strong>: Drafting, formatting, and proofreading legal documents, including correspondence, pleadings, agreements, and briefs, while ensuring confidentiality.</li><li><strong>E-Filing & Filing</strong>: Submitting documents electronically through state and federal court systems with a thorough understanding of jurisdictional requirements.</li><li><strong>Attorney Support</strong>: Managing attorney billing, timesheets, and travel arrangements while assisting with administrative and organizational tasks.</li><li><strong>Professional Communication</strong>: Acting as the point of contact for clients, opposing counsel, court personnel, and colleagues, always maintaining a professional and courteous demeanor.</li></ul><p><br></p><p><strong>Why Join This Firm?</strong></p><p>By joining this firm, you will enjoy:</p><ul><li>A supportive, collaborative, and inclusive work environment.</li><li>Competitive compensation and a comprehensive benefits package.</li><li>Opportunities for professional growth and development within a respected and established legal practice.</li></ul><p><br></p>
  • 2025-10-08T18:44:13Z
Business Litigation Associate
  • Orange County, CA
  • onsite
  • Permanent
  • 150000.00 - 220000.00 USD / Yearly
  • <p>A prestigious and highly regarded complex litigation firm is actively seeking a talented <strong>Litigation Associate</strong> to join their exceptional team. This is a remarkable opportunity to work with some of the brightest legal minds in the industry on high-profile and high-stakes cases. The firm is renowned for its dynamic and challenging work, as well as its commitment to delivering outstanding results for its clients.</p><p><br></p><p>Firm Overview:</p><p>This prominent firm is known for handling some of the most complex and intricate litigation matters across a variety of industries. With a collaborative and innovative culture, the firm fosters an environment where legal professionals can thrive both personally and professionally. The firm offers the opportunity to engage in challenging, cutting-edge litigation while working alongside top-tier attorneys.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Manage Complex Cases:</strong> Take the lead on case strategy and execution, managing multiple high-stakes matters across various practice areas.</li><li><strong>Draft Legal Documents:</strong> Draft and prepare motions, briefs, discovery requests, and other legal documents with a high degree of precision and professionalism.</li><li><strong>Court Appearances & Trial Preparation:</strong> Represent clients in court proceedings, depositions, and assist in trial preparation, including preparing witnesses and exhibits.</li><li><strong>Client Interaction:</strong> Cultivate strong relationships with clients, providing them with timely updates and strategic legal advice.</li><li><strong>Collaborative Team Environment:</strong> Work closely with senior attorneys to refine case strategies and gain valuable mentorship while contributing your skills to the team.</li></ul><p>Qualifications:</p><ul><li><strong>3-7 years</strong> of experience in complex litigation, ideally within a law firm environment.</li><li><strong>Exceptional academic credentials</strong> from a top-tier law school.</li><li>A demonstrated ability to manage and execute complex litigation matters.</li><li>Strong research, writing, and communication skills, with an eye for detail and precision.</li><li>A proven record of <strong>career stability</strong> and a passion for long-term professional growth in litigation.</li><li>The ability to work independently while contributing effectively in a team-oriented setting.</li></ul><p>Why This Firm:</p><ul><li><strong>High-Profile Work:</strong> Work on high-impact cases that shape industries and make a real difference.</li><li><strong>Collaborative & Supportive Culture:</strong> Thrive in a firm where your voice is heard, and your contributions are valued.</li><li><strong>Career Advancement:</strong> The firm is committed to the professional development of its associates and offers a clear path for advancement within the organization.</li><li><strong>Competitive Compensation & Benefits:</strong> A highly attractive compensation package, including salary, bonuses, and comprehensive benefits.</li></ul><p>If you are a driven and ambitious litigation associate looking for the next step in your career with a leading firm, this is the opportunity for you.</p><p><br></p><p>To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
  • 2025-09-19T23:05:20Z
Project Manager/Sr. Consultant
  • Woodland Hills, CA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • <p><strong>Senior Project Manager – Cybersecurity Strategy</strong></p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary:</strong> $160,000 - $180,000 + up to 10% bonus</p><p><strong>Position Overview:</strong></p><p>We are seeking a dynamic and experienced Senior Project Manager to take on a strategic role focused on aligning business goals with cutting-edge technological advancements within the Cybersecurity domain. This individual will lead initiatives aimed at advancing the company’s cybersecurity maturity in partnership with cross-functional teams and stakeholders, using the NIST Cybersecurity Framework (CSF) as the guiding standard.</p><p>As a Senior Project Manager, you will be responsible for supporting the definition, stakeholder alignment, and execution of critical initiatives covering key focus areas such as:</p><ul><li><strong>Govern:</strong> Establish processes for accountability and compliance.</li><li><strong>Identify:</strong> Detect potential threats and vulnerabilities in systems.</li><li><strong>Protect:</strong> Enhance defenses to secure the organization’s infrastructure.</li><li><strong>Detect:</strong> Proactively monitor for potential breaches or threats.</li><li><strong>Respond:</strong> Lead effective remediation efforts during cybersecurity incidents.</li><li><strong>Recover:</strong> Build organizational resilience to minimize downtime and ensure speedy restoration of operations.</li></ul><p>This role offers an exciting opportunity to contribute to the organization’s strategic cybersecurity evolution while growing professionally in a high-impact, fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with key stakeholders to define cybersecurity objectives aligned with the NIST Cybersecurity Framework (CSF).</li><li>Lead cross-functional initiatives to improve the organization’s cybersecurity posture across governance, threat identification, protection, detection, response, and recovery.</li><li>Align technical execution with broader business goals to support enterprise strategy.</li><li>Monitor risks proactively and implement change management plans to ensure smooth adoption of new technologies and processes.</li><li>Leverage data to measure project success and quantify progress in organizational cybersecurity maturity.</li><li>Facilitate executive-level engagements and presentations to gain buy-in and ensure alignment on cybersecurity initiatives.</li><li>Manage program budgets, schedules, and resources while mitigating risks.</li></ul>
  • 2025-09-25T00:34:34Z
IT Director
  • San Juan Capistrano, CA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
  • 2025-09-19T21:28:46Z