<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Tier 1 Help Desk Analyst</strong> to join our client's team in Downtown Los Angeles. The ideal candidate will possess strong troubleshooting skills on Windows devices, have experience with Freshservice ticketing systems, and can provide support both on-premises and remotely. Knowledge of Okta and deploying software is a plus. This role is perfect for someone motivated to deliver exceptional technical support and enhance the efficiency of our IT operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Respond to and resolve Tier 1 support requests, including technical issues on Windows-based devices, efficiently and professionally.</li><li>Manage and track customer inquiries through the Freshservice ticketing system, ensuring timely updates and resolution.</li><li>Provide remote and on-premises technical support for end-users, diagnosing and resolving technical challenges.</li><li>Assist with user account management, including basic support for Okta (e.g., login issues, MFA setup).</li><li>Troubleshoot network connectivity issues and common software-related problems.</li><li>Escalate advanced technical issues to higher-tier support when necessary while providing detailed documentation.</li><li>Maintain accurate records of identified solutions and technical processes.</li><li>Collaborate with internal teams to ensure software and hardware deployment aligns with business goals (optional but preferred skill area).</li></ul>
<p><strong>ob Title:</strong> Help Desk Analyst (Graveyard Shift – Primarily Remote)</p><p> <strong>Location:</strong> Los Angeles, CA (Local candidates only)</p><p> <strong>Schedule:</strong> Full-Time | Graveyard Shift</p><p> <strong>Compensation:</strong> Up to $75K DOE</p><p><strong>Overview:</strong></p><p> We are seeking a <strong>Help Desk Analyst</strong> to provide exceptional technical support during overnight hours in a primarily remote capacity. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows environments. This is a great opportunity for someone who enjoys solving complex issues and wants to grow within a company that values internal promotion and professional development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle 25–35 technical incidents per shift via phone, email, and remote access tools</li><li>Provide Tier 1 support for Windows 10/11, Microsoft Office 2013/2016/2019/365, and related applications</li><li>Troubleshoot software, hardware, and network performance issues</li><li>Support end users with connectivity, VPN, and authentication problems</li><li>Assist with MDM/InTune device management and endpoint configuration</li><li>Document all incidents, resolutions, and follow-ups in the ticketing system</li><li>Participate in rotational on-site weeks (one week every four months) to collaborate with the team and support culture initiatives</li></ul><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIN today and apply now!</p><p>NOTE- applicants doing primarily desktop support or higher level troubleshooting will not be considered. </p>
We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>Are you a skilled <strong>Litigation Secretary</strong> looking for an exciting opportunity to showcase your expertise in a dynamic and fast-paced legal environment? Our client is seeking an organized and detail-oriented professional to support a thriving litigation practice. If you excel under pressure, have exceptional organizational and multitasking skills, and are passionate about providing top-tier support, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p>As a Litigation Secretary, you will be a critical member of the legal team, ensuring seamless support through:</p><ul><li><strong>Case Management</strong>: Organizing, maintaining, and updating case files, pleadings, and discovery documents.</li><li><strong>Calendaring & Scheduling</strong>: Coordinating deadlines, court dates, depositions, and meetings with attorneys, clients, and external parties.</li><li><strong>Document Preparation</strong>: Drafting, formatting, and proofreading legal documents, including correspondence, pleadings, agreements, and briefs, while ensuring confidentiality.</li><li><strong>E-Filing & Filing</strong>: Submitting documents electronically through state and federal court systems with a thorough understanding of jurisdictional requirements.</li><li><strong>Attorney Support</strong>: Managing attorney billing, timesheets, and travel arrangements while assisting with administrative and organizational tasks.</li><li><strong>Professional Communication</strong>: Acting as the point of contact for clients, opposing counsel, court personnel, and colleagues, always maintaining a professional and courteous demeanor.</li></ul><p><br></p><p><strong>Why Join This Firm?</strong></p><p>By joining this firm, you will enjoy:</p><ul><li>A supportive, collaborative, and inclusive work environment.</li><li>Competitive compensation and a comprehensive benefits package.</li><li>Opportunities for professional growth and development within a respected and established legal practice.</li></ul><p><br></p>
<p>A prestigious and highly regarded complex litigation firm is actively seeking a talented <strong>Litigation Associate</strong> to join their exceptional team. This is a remarkable opportunity to work with some of the brightest legal minds in the industry on high-profile and high-stakes cases. The firm is renowned for its dynamic and challenging work, as well as its commitment to delivering outstanding results for its clients.</p><p><br></p><p>Firm Overview:</p><p>This prominent firm is known for handling some of the most complex and intricate litigation matters across a variety of industries. With a collaborative and innovative culture, the firm fosters an environment where legal professionals can thrive both personally and professionally. The firm offers the opportunity to engage in challenging, cutting-edge litigation while working alongside top-tier attorneys.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Manage Complex Cases:</strong> Take the lead on case strategy and execution, managing multiple high-stakes matters across various practice areas.</li><li><strong>Draft Legal Documents:</strong> Draft and prepare motions, briefs, discovery requests, and other legal documents with a high degree of precision and professionalism.</li><li><strong>Court Appearances & Trial Preparation:</strong> Represent clients in court proceedings, depositions, and assist in trial preparation, including preparing witnesses and exhibits.</li><li><strong>Client Interaction:</strong> Cultivate strong relationships with clients, providing them with timely updates and strategic legal advice.</li><li><strong>Collaborative Team Environment:</strong> Work closely with senior attorneys to refine case strategies and gain valuable mentorship while contributing your skills to the team.</li></ul><p>Qualifications:</p><ul><li><strong>3-7 years</strong> of experience in complex litigation, ideally within a law firm environment.</li><li><strong>Exceptional academic credentials</strong> from a top-tier law school.</li><li>A demonstrated ability to manage and execute complex litigation matters.</li><li>Strong research, writing, and communication skills, with an eye for detail and precision.</li><li>A proven record of <strong>career stability</strong> and a passion for long-term professional growth in litigation.</li><li>The ability to work independently while contributing effectively in a team-oriented setting.</li></ul><p>Why This Firm:</p><ul><li><strong>High-Profile Work:</strong> Work on high-impact cases that shape industries and make a real difference.</li><li><strong>Collaborative & Supportive Culture:</strong> Thrive in a firm where your voice is heard, and your contributions are valued.</li><li><strong>Career Advancement:</strong> The firm is committed to the professional development of its associates and offers a clear path for advancement within the organization.</li><li><strong>Competitive Compensation & Benefits:</strong> A highly attractive compensation package, including salary, bonuses, and comprehensive benefits.</li></ul><p>If you are a driven and ambitious litigation associate looking for the next step in your career with a leading firm, this is the opportunity for you.</p><p><br></p><p>To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
<p>We are working with a <strong>highly stable, well-regarded law firm</strong> with a long-standing reputation in <strong>maritime and federal workers’ compensation (Longshore & DBA claims)</strong>. The firm is actively seeking a <strong>Workers’ Compensation Attorney</strong> with <strong>3+ years of experience</strong> to join their collaborative legal team.</p><p>This is an exceptional opportunity for an attorney looking for <strong>practice area depth, career stability, and a manageable caseload</strong> in a boutique environment where mentorship and work-life balance are valued.</p><p><br></p><p> Position Highlights:</p><ul><li>Handle a caseload focused on <strong>maritime and federal workers' compensation claims</strong></li><li>Conduct depositions, hearings, and motion practice</li><li>Draft legal documents and settlement agreements</li><li>Engage in case strategy and direct client interaction</li><li>Opportunity to expand into complex longshore or DBA claims with support and training</li></ul><p> Why This Firm?</p><ul><li><strong>Incredible stability</strong> – long-tenured staff and partners</li><li>Highly specialized practice with room to grow and deepen expertise</li><li>Collegial environment with <strong>mentorship from top-tier WC litigators</strong></li><li><strong>Reasonable billable expectations</strong> and strong administrative support</li><li>Competitive salary and full benefits package</li></ul><p><br></p><p> <strong>Interested?</strong></p><p> Submit your resume in Word format to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p><p> All inquiries are held in <strong>strict confidence</strong>.</p>
<p>Position Title: Order Entry – Night Shift (Graveyard)</p><p> Location: Inglewood, CA</p><p> </p><p> </p><p> Schedule: Sunday through Friday nights, starting at 8:00 PM (may adjust to 6:00 or 7:00 PM), ending around 3:00 AM</p><p> Employment Type: Full-Time / Night Shift</p><p>About Us:</p><p> A leading distribution company in the produce industry, committed to accuracy, efficiency, and top-tier service. We’re currently seeking a dependable and detail-oriented individual to join our night crew as an Order Entry Clerk.</p><p>Position Overview:</p><p> The Order Entry Clerk is responsible for accurately inputting customer orders into our system during the overnight shift. This role is essential to ensuring smooth order processing and next-day fulfillment.</p><p>Key Responsibilities:</p><ol><li>Enter customer orders into internal systems with speed and accuracy</li><li>Communicate with team members to verify order details</li><li>Resolve discrepancies in orders or missing information</li><li>Ensure timely and accurate data entry during the shift</li><li>Assist with any clerical or administrative tasks as needed during the night</li></ol><p> </p><p>Schedule:</p><ol><li>Start: 8:00 PM (initially; may move to 6:00 or 7:00 PM depending on needs)</li><li>End: Approximately 3:00 AM</li><li>Days: Sunday through Friday nights (Saturday night off)</li></ol><p> </p><p> </p>
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p> <strong>Salary:</strong> Up to $160K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p><strong>***Please message / email Valerie Nielsen on LinkedIn (email is on LinkedIn page) for immediate response***</strong></p><p><br></p><p><strong>Director of Technology / Director of Engineering</strong></p><p>📍 Location: Century City, CA (Onsite 2x per week)</p><p>💰 Total Compensation: Up to $300,000</p><p>🏦 Industry: Financial Services (Private Equity or related finance preferred)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client, a well-established financial firm in Century City, is seeking a Director of Technology / Director of Engineering to lead technology strategy, integration, and innovation across the organization. This individual will be both a strategic thinker and hands-on technologist, capable of maintaining and enhancing complex systems while guiding the firm toward future adoption of AI and machine learning solutions.</p><p>The ideal candidate is systems-agnostic, deeply technical, and thrives in a collaborative, fast-paced financial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the firm’s full technology landscape, ensuring all systems, applications, and integrations operate efficiently and securely.</li><li>Roll up your sleeves to evaluate, document, and optimize the backend infrastructure, identifying opportunities for stronger connectivity across platforms.</li><li>Partner with firm leadership to define and execute a forward-looking technology roadmap, including AI/ML initiatives.</li><li>Integrate and streamline multiple financial and operational systems to ensure data integrity and performance.</li><li>Serve as a bridge between business and technical teams—translating complex system interactions into clear, actionable insights.</li><li>Manage vendor relationships, oversee system upgrades, and ensure compliance with security and financial regulations.</li><li>Mentor and develop technical staff, fostering a culture of innovation, accountability, and excellence.</li></ul><p><br></p><p><br></p>
