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16 results for Help Desk Tier 3 in Rancho Cucamonga, CA

Network Engineer
  • Torrance, CA
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • <p>Infrastructure Engineer</p><p>Location: Torrance, CA (Hybrid – 3 days onsite)</p><p>Compensation: Up to $170,000 base + Incentive Stock Options (DOE)</p><p>Employment Type: Full-Time</p><p>Openings: 2 roles in Los Angeles (Network-focused & Endpoint-focused)</p><p><br></p><p>About the Role</p><p>We are looking for a senior-level Network Engineer with strong DevOps and infrastructure automation responsibilities, supporting factory operations, engineering teams, and production systems.</p><p>You’ll work closely with IT leadership, Data Science, Infrastructure, Security, and Manufacturing teams to design, deploy, and maintain critical systems across on-prem, cloud, and hybrid environments.</p><p>Role Focus Areas</p><p>We’re hiring for a Network-Focused Engineer with hands on experience in Firewalls, routing, VPNs, cloud networking</p><p><br></p><p>What You’ll Do</p><ul><li>Deploy, manage, and troubleshoot physical and virtual infrastructure across factories and offices</li><li>Design and administer on-prem and cloud infrastructure (AWS, EC2, Kubernetes, KVM/QEMU)</li><li>Configure and support network infrastructure (Palo Alto firewalls/VPNs, Juniper networking, AWS TGW)</li><li>Build automation using tools like Terraform, Ansible, Python, and GitOps workflows</li><li>Partner with cybersecurity teams on DLP, compliance, and monitoring solutions</li><li>Provide Tier 3 support and work with vendors on complex issues</li><li>Document systems, architectures, and operational procedures</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIn and Apply Now!</p>
  • 2026-01-22T16:24:03Z
Desktop Support Analyst
  • Los Angeles, CA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract role, you will provide hands-on technical support to ensure smooth operations across various devices and platforms. Your work will directly impact the functionality of systems supporting thousands of users, requiring a proactive approach and exceptional customer service.<br><br>Responsibilities:<br>• Conduct data migrations from older systems to updated platforms, such as Windows 7 to Windows 10 and older Mac devices to newer models.<br>• Oversee the PC refresh process, deploying and configuring over 1,000 computers before the new academic term begins.<br>• Provide exceptional customer service while troubleshooting and resolving technical issues for users.<br>• Utilize tools such as LANsweeper to configure and manage computers effectively.<br>• Perform imaging and deployment tasks for Dell, HP, iMacs, and MacBooks.<br>• Support Microsoft Outlook, Teams, and other enterprise applications, ensuring seamless functionality.<br>• Manage service requests using ServiceNow, including assigning tasks and tracking progress.<br>• Collaborate with cross-functional teams to support a diverse environment of Windows (80%), Mac (15%), and limited Linux systems.<br>• Address up to six tickets daily, ensuring timely resolution for end-users.<br>• Maintain and support approximately 10,000 users within the Westwood area.
  • 2026-01-28T21:23:41Z
Desktop Support Level 2
  • Woodland Hills, CA
  • onsite
  • Temporary
  • 33.25 - 38.50 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. </p><p><br></p><p>Responsibilities:</p><p>• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.</p><p>• Diagnose and troubleshoot audio and video problems, including Teams call functionality.</p><p>• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.</p><p>• Utilize ticketing systems to track, document, and resolve support requests efficiently.</p><p>• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.</p><p>• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.</p><p>• Address network-related issues and assist with Cisco and Citrix technologies as needed.</p><p>• Perform system updates, installations, and configuration management to optimize performance.</p><p>• Collaborate with team members to implement solutions and improve overall IT service delivery.</p><p>• Provide guidance and training to end-users on proper equipment usage and software functionality.</p>
  • 2026-02-03T01:08:42Z
Help Desk/Desktop Support Analyst
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. This role is ideal for someone with strong attention to detail, technical troubleshooting abilities, and a proactive mindset. As a contract to permanent position, this opportunity offers the potential for long-term growth within the non-profit sector.<br><br>Responsibilities:<br>• Provide hands-on support for hardware troubleshooting and computer setup, ensuring smooth functionality for end-users.<br>• Manage Active Directory tasks, including resetting user accounts and addressing basic access concerns.<br>• Deliver Tier II level technical assistance, handling more complex support issues and resolving escalations as needed.<br>• Adapt to training and feedback, demonstrating a willingness to learn and improve processes.<br>• Work effectively within a Windows 11 environment, ensuring compatibility and optimal performance.<br>• Respond to service desk tickets promptly, addressing technical issues with efficiency and precision.<br>• Collaborate with team members to implement solutions and improve overall support processes.<br>• Maintain clear and thorough communication with end-users to resolve technical concerns in a timely manner.<br>• Identify recurring problems and propose strategies to prevent future occurrences.<br>• Ensure all support activities are accurately documented and tracked for reporting purposes.
  • 2026-01-30T18:18:40Z
Business Litigation Associate
  • Orange County, CA
  • onsite
  • Permanent
  • 150000.00 - 220000.00 USD / Yearly
  • <p>A prestigious and highly regarded complex litigation firm is actively seeking a talented <strong>Litigation Associate</strong> to join their exceptional team. This is a remarkable opportunity to work with some of the brightest legal minds in the industry on high-profile and high-stakes cases. The firm is renowned for its dynamic and challenging work, as well as its commitment to delivering outstanding results for its clients.</p><p><br></p><p>Firm Overview:</p><p>This prominent firm is known for handling some of the most complex and intricate litigation matters across a variety of industries. With a collaborative and innovative culture, the firm fosters an environment where legal professionals can thrive both personally and professionally. The firm offers the opportunity to engage in challenging, cutting-edge litigation while working alongside top-tier attorneys.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Manage Complex Cases:</strong> Take the lead on case strategy and execution, managing multiple high-stakes matters across various practice areas.</li><li><strong>Draft Legal Documents:</strong> Draft and prepare motions, briefs, discovery requests, and other legal documents with a high degree of precision and professionalism.</li><li><strong>Court Appearances & Trial Preparation:</strong> Represent clients in court proceedings, depositions, and assist in trial preparation, including preparing witnesses and exhibits.</li><li><strong>Client Interaction:</strong> Cultivate strong relationships with clients, providing them with timely updates and strategic legal advice.</li><li><strong>Collaborative Team Environment:</strong> Work closely with senior attorneys to refine case strategies and gain valuable mentorship while contributing your skills to the team.</li></ul><p>Qualifications:</p><ul><li><strong>3-7 years</strong> of experience in complex litigation, ideally within a law firm environment.</li><li><strong>Exceptional academic credentials</strong> from a top-tier law school.</li><li>A demonstrated ability to manage and execute complex litigation matters.</li><li>Strong research, writing, and communication skills, with an eye for detail and precision.</li><li>A proven record of <strong>career stability</strong> and a passion for long-term professional growth in litigation.</li><li>The ability to work independently while contributing effectively in a team-oriented setting.</li></ul><p>Why This Firm:</p><ul><li><strong>High-Profile Work:</strong> Work on high-impact cases that shape industries and make a real difference.</li><li><strong>Collaborative & Supportive Culture:</strong> Thrive in a firm where your voice is heard, and your contributions are valued.</li><li><strong>Career Advancement:</strong> The firm is committed to the professional development of its associates and offers a clear path for advancement within the organization.</li><li><strong>Competitive Compensation & Benefits:</strong> A highly attractive compensation package, including salary, bonuses, and comprehensive benefits.</li></ul><p>If you are a driven and ambitious litigation associate looking for the next step in your career with a leading firm, this is the opportunity for you.</p><p><br></p><p>To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
  • 2026-01-16T17:44:20Z
Technical Customer Support
  • Westminster, CA
  • remote
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Technical Customer Support specialist with a detail-oriented approach to join our team on a contract basis. In this role, you will play a key part in assisting customers with technical inquiries, managing documentation, and ensuring prompt resolution of issues. This position is ideal for someone with strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support to customers by addressing technical inquiries and troubleshooting issues.</p><p>• Maintain accurate documentation of customer interactions, resolutions, and follow-up actions.</p><p>• Collaborate with internal teams to ensure quality service and adherence to established protocols.</p><p>• Assist in training customers on product usage and provide guidance on best practices.</p><p>• Review and process invoices accurately, ensuring compliance with financial procedures.</p><p>• Support billing activities and resolve related discrepancies.</p><p>• Prioritize and manage customer requests while adhering to company policies.</p><p>• Monitor system performance and escalate issues to engineering teams when necessary.</p><p>• Facilitate authorizations and promotions, ensuring smooth customer experiences.</p><p>• Utilize Windows OS and other computer systems to manage technical support activities.</p>
  • 2026-01-21T22:24:04Z
Sr. IT Support Technician
  • Ontario, CA
  • remote
  • Temporary
  • 28.00 - 38.00 USD / Hourly
  • <p>The IT Support Technician Level 4 provides advanced technical configuration, quality assurance, and deployment preparation for enterprise IT hardware. This role includes oversight and validation of work performed by junior team members, ensuring all configurations and integrations are completed according to organizational and client standards.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Program and configure Cisco 8000 series routers and other advanced Cisco solutions.</li><li>Perform detailed quality checks on work completed by IT Support Technician Level 1 team members.</li><li>Integrate, validate, and test end-to-end PSAP (Public Safety Answering Point) technology stacks prior to shipment.</li><li>Rebox, palletize, and package enterprise equipment for secure shipment and delivery.</li><li>Ensure build accuracy, documentation compliance, and deployment readiness for all hardware and related systems.</li></ul><p><br></p>
  • 2026-01-22T21:49:05Z
IT Support Technician 1
  • Ontario, CA
  • onsite
  • Temporary
  • 22.00 - 28.00 USD / Hourly
  • <p>The IT Support Technician Level 1 will be responsible for the initial configuration, preparation, and shipment support of advanced IT hardware and network infrastructure. This role requires close adherence to provided technical documentation and company standards to ensure equipment readiness for deployment.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Program current Cisco switch and firewall products using specifications and data provided by Atos.</li><li>Configure Dell and Lenovo servers according to defined configurations and requirements.</li><li>Prepare, label, and organize all related cabling following Atos standards for shipment and installation.</li><li>Assist in the staging, quality assurance, and packaging of equipment ahead of delivery deadlines.</li></ul><p><br></p>
  • 2026-01-22T21:49:05Z
Family Law Attorney
  • Woodland Hills, CA
  • onsite
  • Permanent
  • 185000.00 - 225000.00 USD / Yearly
  • <p>Are you ready to make a meaningful difference in the lives of families while advancing your legal career? Our client, a highly respected and top-tier family law firm, is seeking a <strong>Family Law Attorney</strong> with <strong>at least 3 years of dedicated family law experience</strong>.</p><p><br></p><p><strong>About the Firm:</strong> This is a premier family law practice known for its commitment to clients and its collaborative, professional culture. My team has successfully placed attorneys here, and feedback consistently highlights the firm’s supportive environment and strong reputation.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage a dynamic caseload of approximately 10 cases—some independently, others in collaboration with a partner.</li><li>Handle all aspects of family law litigation, including <strong>discovery, drafting motions, and court appearances</strong>.</li><li>Work in a supportive, team-oriented environment that values excellence and client advocacy.</li></ul><p><br></p><p><strong>Why This Firm?</strong></p><ul><li><strong>Reasonable Billable Requirement:</strong> 1,680 hours annually.</li><li><strong>Competitive Compensation:</strong> Base salary plus discretionary year-end bonus and origination bonus.</li><li><strong>Benefits Package:</strong></li><li>100% firm-paid medical, dental, and vision coverage</li><li>Life insurance</li><li>401(k) with firm match</li><li>Paid vacation days, paid sick days, and holidays</li><li>Paid bar dues and MCLEs</li></ul><p><br></p><p>For immediate consideration for this exciting Family Law Attorney opportunity, please send your resume directly to Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com ></p>
  • 2026-01-09T01:53:39Z
IT Manager
  • Burbank, CA
  • onsite
  • Permanent
  • 180000.00 - 185000.00 USD / Yearly
  • <p><strong>Role:</strong> IT Manager – Data Centers</p><p> <strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p> <strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p> We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><br></p>
  • 2026-01-06T23:24:20Z
Associate Attorney*Hybrid
  • Beverly Hills, CA
  • onsite
  • Permanent
  • 125000.00 - 178000.00 USD / Yearly
  • <p><strong>Top California Trial Firm Seeks Litigation Associate Attorney – Complex Plaintiff & Consumer Focus</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p><strong><em> A highly regarded California-based plaintiff trial firm with a longstanding reputation for excellence in complex civil litigation is seeking a </em></strong><em>Litigation Attorney</em> to join its Los Angeles office. This midsize firm handles high-stakes matters across business torts, consumer class actions, breach of contract, and insurance coverage disputes. With a collaborative trial team and significant case volume, the firm offers attorneys early responsibility and courtroom exposure.</p><p>This role is ideal for a <em>litigation attorney</em> seeking impact-driven work in a fast-paced, mission-oriented environment.</p><p><br></p><p><strong>Litigation Attorney Responsibilities:</strong></p><p>• Handle complex business and consumer litigation from pre-litigation through trial, including discovery, depositions, motion practice, and client interaction</p><p>• Litigate class actions, product defect, insurance bad faith, toxic tort, and construction-related matters</p><p>• Draft pleadings, briefs, and other legal documents</p><p>• Participate in hearings, mediations, and trials as part of a close-knit trial team</p><p>• Collaborate with senior attorneys on litigation strategy and case development</p><p><strong>Hours:</strong></p><p>NO billables!</p><p><strong>Perks:</strong></p><p>• Trial-focused mentorship and direct access to top-tier litigators.</p><p>• Career growth opportunity within a mission-driven, impact-focused team.</p><p>• Hybrid work model depending on experience level (1–2 remote days/week).</p><p><strong>Salary:</strong></p><p>Up to $200K base salary + multiple bonus structures based on individual and firm performance</p><p><strong>Benefits:</strong></p><p>• 100% employer-paid medical, dental, and vision insurance</p><p>• Profit-sharing</p><p>• 401(k)</p><p>• Paid CLEs and bar dues</p><p>• Generous PTO and paid holidays</p><p><br></p><p><br></p><p><strong><em><u>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</u></em></strong></p>
  • 2026-01-15T22:18:52Z
EDI Manager
  • Los Angeles, CA
  • remote
  • Permanent
  • 180000.00 - 200000.00 USD / Yearly
  • <p><strong>Please email Valerie Nielsen for immediate response or message on LinkedIn with a copy of your resume!</strong></p><p><br></p><p>EDI Manager</p><p><strong>Location:</strong> El Segundo, CA (Hybrid)</p><p> <strong>Compensation:</strong> $180,000 – $200,000 base + bonus (if applicable)</p><p>Overview</p><p>We are seeking an experienced <strong>EDI Manager</strong> to lead and scale our global Electronic Data Interchange (EDI) function. This role will manage a team of <strong>10 direct reports</strong> and serve as the primary liaison between internal business stakeholders, IT, and external trading partners. The ideal candidate brings deep hands-on expertise with <strong>SPS Commerce and EDI</strong>, strong people leadership, and experience integrating EDI platforms with <strong>Microsoft Dynamics 365 Finance & Operations (D365 F& O)</strong> using <strong>Azure Logic Apps</strong>.</p><p>This role is critical to ensuring reliable, compliant, and efficient data exchange across global supply chain operations while driving continuous improvement and modernization of EDI services.</p><p>Key Responsibilities</p><ul><li>Own the <strong>operations, maintenance, and strategic enhancement</strong> of global EDI platforms and services</li><li>Lead and develop a team of <strong>10 EDI analysts and engineers</strong>, providing technical guidance, performance management, and career development</li><li>Ensure <strong>continuous, reliable EDI transaction flows</strong> across all global trading partners, internal systems, and supply chain processes</li><li>Drive and oversee integrations between EDI platforms and <strong>Microsoft Dynamics 365 Finance & Operations (D365 F& O)</strong>, primarily leveraging <strong>Azure Logic Apps</strong></li><li>Serve as the <strong>primary technology liaison</strong> for internal business teams (Supply Chain, Logistics, Sales, Finance) and external EDI vendors and solution providers</li><li>Lead <strong>incident response, root cause analysis, change management, and vendor coordination</strong> related to EDI services</li><li>Establish and champion best practices for <strong>EDI governance, monitoring, error handling, and process optimization</strong></li><li>Partner cross-functionally with regional and global teams to support scalable, compliant, and high-availability supply chain operations</li><li>Support and manage <strong>SFTP-based integrations</strong> and secure data exchange protocols</li><li>Drive continuous improvement initiatives focused on automation, performance, cost optimization, and partner onboarding</li></ul><p><br></p>
  • 2026-01-16T00:28:50Z
IT Manager
  • Torrance, CA
  • remote
  • Permanent
  • 145000.00 - 170000.00 USD / Yearly
  • <p><strong>***EMAIL VALERIE NIELSEN FOR quickest Response!***</strong></p><p><br></p><p>Job Title: Infrastructure & Cloud Engineering Manager</p><p><strong>Location:</strong> Hybrid – South Bay, CA</p><p> <strong>Compensation:</strong> $160,000 - 170,000 base salary</p><p>Overview</p><p>Lead and optimize cloud and hybrid infrastructure with full ownership of reliability, scalability, security alignment, and cost efficiency. This role partners closely with DevOps and Security while overseeing AWS environments and core IT systems.</p>
  • 2026-01-23T00:58:40Z
IT Systems Manager
  • Los Angeles, CA
  • onsite
  • Permanent
  • 150000.00 - 185000.00 USD / Yearly
  • <p>We are looking for a skilled and strategic IT Systems Manager to oversee and enhance our collaboration tools and communication platforms. Based in Los Angeles, California, this role requires a forward-thinking leader who can manage a small team, drive platform transitions, and optimize unified communications systems. The ideal candidate will bring strong technical expertise, leadership capabilities, and a commitment to fostering effective engagement and collaboration across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition and migration of collaboration platforms from Google to Microsoft, including SharePoint, Teams, and related tools.</p><p>• Manage, optimize, and deploy unified communication systems such as Teams, Zoom, WebEx, and RingCentral, ensuring seamless integration.</p><p>• Provide strategic leadership to a small team, offering guidance and building capabilities to support long-term organizational goals.</p><p>• Develop and implement plans for rationalizing existing collaboration tools and ensuring alignment with organizational needs.</p><p>• Serve as the organization's first dedicated Microsoft Administrator, overseeing the configuration and maintenance of M365 systems.</p><p>• Collaborate with technical and non-technical stakeholders to ensure the effective adoption and use of communication technologies.</p><p>• Enhance documentation systems by transitioning legacy platforms, such as wikis, to SharePoint.</p><p>• Utilize tools like Defender and Copilot to improve security and streamline operations within communication systems.</p><p>• Maintain a hands-on approach to system administration while focusing on strategic planning and long-term improvements.</p><p>• Foster a culture of collaboration, storytelling, and partnership to align technology solutions with organizational values.IT </p>
  • 2026-01-15T00:32:04Z
Network Manager
  • Gardena, CA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Title: Network Manager (but heavy on Systems, M365, VMware)</p><p>Location: Gardena, CA *hybrid* 1 week onsite, the next remote in that rotation*</p><p>Salary: $120,000- 155,000 + benefits and bonus</p><p>Technical Skills: VMware version 7.0 and higher, M365, Windows Servers, Support, Active Directory, Group Policies, Cisco</p><p><br></p><p>We are looking for a skilled Network Manager to oversee the infrastructure operations and network systems of our clients organization in Gardena, California. The ideal candidate will possess strong leadership abilities and technical expertise to manage a dynamic environment supporting approximately 250 users. This role requires hands-on experience with advanced technologies and a proactive approach to vendor management and team supervision.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the organization's network infrastructure, ensuring reliable and secure operations.</p><p>• Oversee VMware systems, ensuring they are running on version 7 or newer and meet performance expectations.</p><p>• Administer Active Directory, including assigning group policies and maintaining user account security.</p><p>• Lead a team of 3-4 direct reports, providing guidance, training, and performance evaluations.</p><p>• Supervise vendor relationships, ensuring services align with organizational needs and budgets.</p><p>• Implement and maintain Microsoft 365 Enterprise solutions to enhance productivity and collaboration.</p><p>• Design and maintain network architecture, ensuring scalability and efficiency.</p><p>• Configure and manage Cisco routers and networking systems to support enterprise operations.</p><p>• Monitor system performance and troubleshoot issues to ensure minimal downtime.</p><p>• Develop and enforce IT policies and procedures to uphold security standards.</p>
  • 2026-02-02T18:04:40Z
Data Operations Manager
  • Los Angeles, CA
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • <p> We are seeking a Data Operations Manager to own and scale enterprise data operations, enabling consistent, high-quality insights across the business. This role will focus on improving data integrity, reducing reliance on spreadsheets, and establishing a single source of truth to support data-driven decision-making.</p><p>You will partner closely with teams across e-commerce, retail, supply chain, customer insights, buying, and planning to deliver timely, actionable insights and build a strong data foundation.</p><p><strong>Responsibilities</strong></p><ul><li>Lead enterprise data operations, governance, and quality initiatives</li><li>Partner with cross-functional teams to deliver clear, actionable business insights</li><li>Build and execute a data roadmap aligned with operational and commercial priorities</li><li>Improve data infrastructure and reporting using modern analytics platforms</li><li>Accelerate insight delivery through better data structures, processes, and tooling</li></ul><p>For immediate consideration apply now and direct message on LinkedIN at Reid Gormly</p>
  • 2026-01-20T19:29:17Z