<p>We are looking for a Director of Artificial Intelligence (AI) to drive innovation and implementation efforts within our organization. This role blends hands-on technical expertise with leadership responsibilities, offering the opportunity to shape and develop cutting-edge AI capabilities. You will collaborate with talented engineers and developers to create impactful AI solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead AI initiatives by setting roadmaps and strategic plans for the organization's AI platform.</p><p>• Manage and mentor a team of AI Engineers, supporting their growth and ensuring alignment with organizational goals.</p><p>• Design, develop, and implement advanced AI and machine learning models to address business needs.</p><p>• Collaborate closely with engineers and developers to integrate AI solutions into production systems.</p><p>• Stay updated on the latest advancements in AI technology and tools, applying them to enhance organizational capabilities.</p><p>• Provide hands-on expertise in Python programming and other relevant technologies.</p><p>• Build and maintain robust AI/ML infrastructures that support scalable solutions.</p><p>• Ensure the successful deployment and implementation of AI tools and frameworks across various projects.</p><p>• Leverage your background in data engineering, architecture, or science to optimize AI systems.</p><p>• Drive technical excellence and innovation in the development of AI-driven solutions.</p>
We are looking for an experienced DevOps Engineer to join our team in Raleigh, North Carolina. This role involves collaborating with cross-functional teams to optimize cloud infrastructure, automate processes, and support development pipelines. The ideal candidate will bring a strong background in both development and infrastructure, as well as leadership skills to guide projects and mentor team members.<br><br>Responsibilities:<br>• Design and implement automation solutions to streamline development and deployment processes.<br>• Manage containerization technologies, ensuring efficient application deployment and scalability.<br>• Collaborate with engineering teams to establish best practices for cloud infrastructure and DevOps strategies.<br>• Develop and maintain Infrastructure as Code (IaC) solutions using tools like Terraform and Ansible.<br>• Monitor system performance and create dashboards to provide insights into infrastructure health.<br>• Partner with senior leadership and technical teams to align DevOps initiatives with organizational goals.<br>• Lead project teams, providing mentorship and guidance to ensure successful execution.<br>• Contribute to backlog management, addressing tasks related to monitoring and operational improvements.<br>• Assist in setting up cloud environments and DevOps tools to support testing and development workflows.<br>• Work with Azure DevOps and other platforms to enhance operational efficiency and collaboration.
We are looking for an experienced Senior Analyst specializing in Finance Systems to join our team on a long-term contract basis. This role is integral to supporting finance transformation initiatives and requires a deep understanding of financial systems, processes, and integrations. The ideal candidate will bring hands-on expertise in Oracle or similar platforms and demonstrate proficiency in both technical and functional aspects of financial data management.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to assess current processes and recommend improvements based on industry best practices.<br>• Provide functional and technical expertise across financial modules, including general ledger, accounts payable, accounts receivable, and related integrations.<br>• Design solutions for Oracle implementations and ensure alignment with enterprise financial operations.<br>• Facilitate system integration processes by mapping, validating, and optimizing connections between legacy systems and cloud platforms.<br>• Develop and validate Accounting Hub or similar financial transformation layers, including event models, accounting rules, and mapping logic.<br>• Document system and process workflows to ensure consistency and accuracy across financial operations.<br>• Support stakeholders in understanding and implementing system specifications to meet business requirements.<br>• Conduct thorough testing and validation of financial systems to ensure seamless functionality.<br>• Partner with technical teams to optimize data mapping and integration strategies for multi-system environments.<br>• Provide ongoing guidance and support during the implementation and integration phases.
We are looking for a dedicated Tech Support Manager to oversee IT Service Desk operations in our communications-focused organization based in Raleigh, North Carolina. In this role, you will lead a team of technicians, ensuring excellent customer service, efficient ticket management, and effective knowledge-sharing practices. The ideal candidate will have a hands-on approach, strong technical expertise, and proven leadership skills to mentor staff and enhance overall service delivery.<br><br>Responsibilities:<br>• Lead and manage the IT Service Desk team, ensuring efficient handling of support requests and maintaining high service quality.<br>• Develop and implement strategies to keep user PCs secure, updated, and performing optimally.<br>• Mentor and train team members to enhance their technical skills and attention to detail.<br>• Conduct regular team meetings, performance reviews, and escalate incidents when necessary.<br>• Build strong relationships with stakeholders and align IT service delivery to meet business needs.<br>• Oversee PC inventory, including asset management, lifecycle planning, and procurement processes.<br>• Ensure timely resolution of hardware and software issues, including patch management.<br>• Monitor and improve team metrics, KPIs, and customer satisfaction surveys to drive service excellence.<br>• Collaborate with other departments, including cybersecurity and IT leadership, to optimize operations.<br>• Stay updated on industry trends and recommend improvements to tools, processes, and service strategies.