<p><strong>Customer Service Representative - Contract </strong></p><p><strong>Location: </strong>Remote (Central Time Zone) </p><p><strong>Duration: </strong>78 Weeks </p><p><strong>Pay: </strong>Available on W2 </p><p>We are seeking an experienced, detail-oriented Customer Service Representative to provide high-level support to internal teams and healthcare professionals. This role requires strong communication skills, a proactive mindset, and the ability to work independently in a remote environment. Candidates must be comfortable managing inquiries, resolving issues, and ensuring seamless service across multiple departments.</p><p><br></p><p>The Customer Service Representative will serve as a primary point of contact for sales teams, healthcare professionals, and internal departments. This role involves managing customer inquiries, resolving issues, documenting interactions, and ensuring timely communication to support business operations. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional customer service skills, and can effectively collaborate across teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide responsive, professional customer support in an independent, remote work environment.</li><li>Serve as the customer-facing voice, delivering solutions to inquiries and issues with accuracy and clarity.</li><li>Provide proactive updates on order status to support timely processing and billing.</li><li>Assess incoming requests and determine when escalations are required based on urgency or complexity.</li><li>Manage and document customer complaints in the CRM system.</li><li>Coordinate with internal departments—including Sales, Customer Service, Distribution, and Accounts Receivable—to ensure exceptional service and adherence to quality standards.</li><li>Deliver phone support for inquiries from sales teams and healthcare professionals.</li><li>Respond promptly, courteously, and professionally to support positive business relationships.</li><li>Process all tasks according to established procedures, policies, and standard operating guidelines.</li><li>Share constructive feedback and suggestions for improving internal processes and customer support practices.</li><li>Maintain a positive, cooperative, and solutions-focused attitude.</li><li>Support the Sales Department by researching and responding to questions received via phone, email, or fax.</li><li>Compile and analyze customer data to prepare product or service-related reports.</li><li>Potentially serve as a specialized representative for CSR or POC functions.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
<p>Robert Half has partnered with a growing and established company in Raleigh to assist them in finding an experienced Payroll Specialist. The ideal candidate will possess 3+ years of high volume multi state payroll experience. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina and is 100% onsite. This company offer full benefits, so please apply today!</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process payroll accurately and on schedule, adhering to labor laws and accounting standards.</p><p>• Collaborate with IT, HR, and other departments to maintain secure and efficient payroll systems.</p><p>• Prepare quarterly and year-end payroll reports, ensuring accuracy and compliance.</p><p>• Provide assistance to employees regarding wage deductions, benefits, and other payroll-related inquiries.</p><p>• Review and validate payroll entries such as salary adjustments, benefit deductions, and termination dates.</p><p>• Ensure compliance with payroll tax laws and regulations, including federal and state income taxes and social security.</p><p>• Support financial audits by providing necessary payroll documentation and reports.</p><p>• Implement and improve payroll processes to streamline data collection and entry.</p><p>• Address payroll-related issues promptly to maintain employee satisfaction.</p>
We are looking for a dedicated Collections Specialist to join our team in Burlington, North Carolina. This long-term contract position is ideal for professionals with a strong background in collections and financial processes, who are passionate about maintaining accurate accounts and resolving billing issues. You will play a key role in ensuring timely payments, managing claims, and contributing to the overall efficiency of our financial operations.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable processes to ensure timely collection of outstanding payments.<br>• Handle inbound calls related to billing inquiries and provide clear, accurate responses.<br>• Administer claims and resolve discrepancies to maintain accurate account records.<br>• Utilize accounting software systems to track and update financial data.<br>• Implement effective collection strategies to recover overdue balances.<br>• Collaborate with internal teams to streamline billing functions and improve workflow.<br>• Maintain customer account data using CRM systems for efficient tracking and communication.<br>• Generate and analyze reports to monitor collection progress and identify areas for improvement.<br>• Ensure compliance with company policies and financial regulations in all collection activities.<br>• Provide exceptional customer service while addressing payment issues and maintaining positive relationships.
<p>We are looking for a skilled and personable Outside Sales Representative to join our team in Raleigh, North Carolina. This contract-to-permanent position offers an excellent opportunity for detail-oriented growth. The ideal candidate will excel in communication and have the patience to build strong relationships while thoroughly reviewing agreements.</p><p><br></p><p>Responsibilities:</p><p>• Cultivate and maintain relationships with clients to ensure satisfaction and long-term partnerships.</p><p>• Conduct detailed reviews of agreements with customers to ensure clarity and mutual understanding.</p><p>• Utilize Wellsky and ClearCare systems to manage sales processes effectively and efficiently.</p><p>• Proactively identify and pursue new sales opportunities to drive business growth.</p><p>• Collaborate with team members to develop innovative strategies for maximizing sales.</p><p>• Provide exceptional support and guidance to clients, addressing inquiries and resolving issues promptly.</p><p>• Monitor sales performance and report results to inform future strategies.</p><p>• Stay updated on industry trends and market conditions to maintain a competitive edge.</p><p>• Represent the company in a detail-oriented manner during client meetings and industry events.</p>
<p>Our client is seeking a new construction attorney with federal government contracting experience to join their inhouse legal team in Raleigh, North Carolina. In this role, you will provide expert legal guidance and ensure compliance with federal contracting, construction law, and risk management practices. This position requires a proactive individual capable of advising on complex legal matters while effectively collaborating with internal teams and external legal counsel.</p><p><br></p><p>• Review and analyze Owner and Subcontractor Agreements at different stages of projects, identifying potential risks and leveraging advanced contract review technologies.</p><p>• Negotiate contract terms with Owners and Subcontractors, ensuring alignment with company policies and risk management standards.</p><p>• Conduct research and provide guidance on administrative policies related to state and federal government contracting.</p><p>• Prepare and manage Owner Contracts and associated documents using specialized software.</p><p>• Evaluate and address non-standard contract modifications proposed by Subcontractors.</p><p>• Assist in coordinating insurance and surety requirements for company projects, including Builders’ Risk Insurance, Surety Bonds, Subcontractor Default Insurance, and Controlled Insurance Programs.</p><p>• Provide support in handling claims such as General Liability, Construction Defect, and Subcontractor Defaults.</p><p>• Collaborate effectively with external legal counsel to address legal issues and strategies.</p><p>• Contribute to various corporate legal matters, offering comprehensive legal support across departments.</p>
