16 Results for Customer Service Jobs in Raleigh, NC

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Credit Processor

Raleigh, NC
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Credit Processor to join an organization in Raleigh, North Carolina. This contract opportunity with permanent potential is ideal for someone with experience supporting credit and collections activities while maintaining accurate customer records and handling sensitive financial information with care. The person in this role will contribute to efficient account administration, returned check processing, and communication with internal teams to help keep credit operations running smoothly. Responsibilities:• Manage customer account setup requests and perform ongoing account updates with a strong focus on accuracy and timeliness.• Process returned checks promptly, ensuring all related records are updated and documented correctly.• Monitor returned check activity and identify appropriate next steps to support collection efforts.• Maintain organized credit files and safeguard confidential customer and financial information.• Review account issues or unusual credit situations and escalate them to the Credit Management Team when needed.• Partner with store leadership and divisional contacts to support credit-related questions and maintain effective working relationships.• Verify customer account data regularly to help ensure records remain complete, current, and reliable.• Assist with additional credit and administrative tasks as assigned to support daily operations.
2026-10-01T18:04:33Z

Human Resources (HR) Assistant

Raleigh, NC
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Human Resources Assistant to support daily HR operations for an automotive organization in Raleigh, North Carolina. This Long-term Contract position is fully onsite and offers the opportunity to contribute to high-volume employee administration, onboarding coordination, and payroll-related updates in a fast-paced environment. The ideal candidate brings strong customer service skills, accuracy in handling sensitive records, and the flexibility to manage shifting priorities throughout the workweek. Responsibilities: • Oversee and organize the shared HR inbox, ensuring employee requests and internal inquiries are addressed promptly and accurately. • Process a high volume of onboarding activities and confirm new employee records are completed in the system within required timelines. • Update employee payroll-related information, including direct deposit details and federal or state tax withholding changes, while meeting weekly deadlines. • Respond to employee questions regarding HR matters with professionalism, clarity, and a service-focused approach. • Administer garnishment and child support updates with careful attention to compliance and documentation requirements. • Generate and review reports as needed to support HR operations, workforce tracking, and administrative follow-up. • Maintain accurate employee data across HR systems, including Workforce and Phenom tools used for onboarding and record management. • Balance competing priorities by addressing payroll-impacting updates first while continuing to support ongoing onboarding volume.
2026-10-01T18:38:45Z

Receptionist

Durham, NC
onsite
Temporary to Hire
20.00 - 23.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front desk operations for a manufacturing organization in Durham, North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys creating a strong first impression while keeping administrative workflows organized and moving efficiently. The right candidate will be comfortable interacting with visitors, vendors, and internal teams, while balancing phone coverage, documentation, and general office support. Responsibilities: • Welcome visitors, clients, and vendors with a courteous approach and guide them through check-in, badge, and security procedures. • Manage a busy front desk by answering incoming calls, routing inquiries accurately, and responding to general office questions in a timely manner. • Provide day-to-day administrative support, including document preparation, file organization, data entry, and email correspondence. • Maintain vendor and office records with accuracy so information is current, organized, and easy to access. • Assist with scheduling, calendar coordination, and other clerical tasks that help departments stay on track. • Support special projects and overflow assignments from administrative staff and leadership as business needs change. • Use Spanish language skills when needed to communicate clearly with Spanish-speaking visitors, customers, or partners. • Help maintain a welcoming, orderly reception area that reflects the standards of the Durham, North Carolina office.
2026-10-05T19:24:06Z

Senior Tax Accountant

Raleigh, NC
remote
Permanent / Full Time
- USD / Yearly
We are looking for a Senior Tax Accountant to join a fully remote advisory team serving real estate investors, syndicates, and fund managers. In this role, you will help clients navigate complex tax matters with practical guidance, timely follow-through, and clear communication they can apply with confidence. This position is ideal for a self-directed individual who values accountability, works effectively in an independent environment, and brings strong expertise in real estate taxation. Responsibilities:• Develop customized tax strategies for clients and refine those plans as circumstances, goals, or regulations change.• Analyze intricate tax questions by interpreting applicable tax law and authoritative guidance, then translate findings into sound recommendations.• Partner with tax preparation teams to align advisory plans with return preparation and support client communications throughout filing season.• Maintain strict compliance with industry standards, ethical requirements, and confidentiality expectations in all client engagements.• Serve as a knowledgeable resource on real estate tax matters, including transactions, entity structures, and related accounting considerations.• Monitor legislative and regulatory developments to keep client guidance current and technically accurate.• Contribute to internal initiatives that improve client service, operational effectiveness, proposal development, and team training efforts.• Keep project records, client notes, and workflow details accurate and current within established management processes.• Identify opportunities to introduce additional firm services that support client needs, such as bookkeeping or ongoing tax advisory support.
2026-09-30T22:13:44Z

Treasury Analyst/Assistant Treasurer

Durham, NC
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
Robert Half is looking for an experienced, detail-oriented Treasury Manager to support our clients' financial operations. This role will oversee core cash management activities, strengthen banking partnerships, and help shape efficient payment and collection practices that support a high-quality customer experience. The position also plays a key part in liquidity planning, policy development, and providing treasury expertise to cross-functional initiatives. Responsibilities:• Oversee day-to-day treasury operations to ensure cash management activities align with internal policies and identify opportunities to improve efficiency and effectiveness.• Direct daily funding activities across bank accounts and provide guidance to treasury staff to maintain accurate and timely cash positioning.• Prepare and refine cash flow forecasts to support near-term, mid-range, and longer-term liquidity planning needs.• Partner with the Treasury Director to manage banking relationships, review service offerings, and negotiate favorable pricing and terms.• Administer the organization’s liquidity portfolio, balancing yield optimization with appropriate access to cash and risk management considerations.• Identify and implement enhancements to deposit, payment, and disbursement practices that strengthen the company’s overall liquidity position.• Serve as the treasury point of contact for enterprise projects that require banking, cash management, or payment expertise.• Monitor developments in banking regulations, insurance-related financial requirements, and treasury technology to assess potential operational impact and opportunities.• Maintain and enhance funds transfer security standards, treasury procedures, and process documentation, including related controls and compliance measures. For immediate consideration please apply or contact Steve Fields at 919-787-8226.
2026-09-19T16:28:40Z

Indirect Tax Analyst

Raleigh, NC
onsite
Temporary to Hire
35.00 - 45.00 USD / Hourly
We are seeking an experienced Indirect Tax Analyst Consultant to support a growing indirect tax function. Reporting directly to the Indirect Tax Manager, this role will provide both operational and technical tax support, with a primary focus on indirect tax compliance, tax research, and day-to-day tax operations. This contract role will be hybrid onsite in Raleigh, NC, with the possibility to covert to a permanent position. Key ResponsibilitiesIndirect Tax Compliance & Operations<ul><li>Support U.S. sales and use tax compliance activities, including data gathering, reconciliations, filing support, and documentation.</li><li>Assist with recurring indirect tax operational processes and maintenance of tax records.</li><li>Analyze transaction data to identify tax-related issues and assist with resolution efforts.</li><li>Partner with internal stakeholders to support indirect tax compliance requirements and operational initiatives.</li></ul>Tax Research & Technical Analysis<ul><li>Conduct indirect tax research across multiple state and local jurisdictions.</li><li>Interpret statutes, regulations, administrative guidance, and case law to determine taxability implications.</li><li>Document research findings and provide practical recommendations that align with business operations and transaction flows.</li><li>Assist in applying technical tax conclusions to products, services, and evolving business processes.</li></ul>Taxability Matrix & Tax Determination Support<ul><li>Develop, update, and maintain sales and use tax taxability matrices.</li><li>Validate tax jurisdiction coding and tax rate data to support accurate tax determination processes.</li><li>Assist with testing, validation, and review of tax-related system configurations and outputs.</li><li>Support business process changes impacting indirect tax compliance and reporting.</li></ul>Exemption Certificate Management<ul><li>Review and validate customer exemption certificates for completeness and accuracy.</li><li>Maintain exemption documentation and support related compliance activities.</li><li>Research and resolve exemption-related questions from internal and external stakeholders.</li></ul>Registrations & Notice Management<ul><li>Support state and local tax registrations, account maintenance, and jurisdictional correspondence.</li><li>Track registration filings and follow up with taxing authorities as needed.</li><li>Assist with tax notice triage, documentation, issue tracking, and resolution coordination.</li></ul>
2026-09-21T18:13:45Z

Marketing Automation Manager

Raleigh, NC
remote
Temporary / Contract
- USD / Hourly
The Marketing Automation Manager is responsible for developing, managing, and optimizing marketing automation programs that support lead generation, customer engagement, and revenue growth. This role partners closely with marketing, sales, and other cross-functional teams to build effective campaigns, improve marketing processes, and leverage data to drive performance.Key Responsibilities<ul><li>Develop and manage automated marketing campaigns, workflows, and lead-nurturing programs.</li><li>Build and maintain email campaigns, customer journeys, segmentation, and personalization strategies.</li><li>Manage marketing automation platforms and ensure data, integrations, and workflows function effectively.</li><li>Partner with Marketing and Sales teams to support lead generation, lead scoring, qualification, and lifecycle management.</li><li>Monitor campaign performance and provide reporting and insights on key metrics such as engagement, conversion, pipeline, and ROI.</li><li>Conduct testing and optimization of emails, workflows, landing pages, forms, and other campaign elements.</li><li>Maintain data quality, audience segmentation, and marketing database processes.</li><li>Collaborate with content, creative, digital, and analytics teams to execute integrated campaigns.</li><li>Identify opportunities to improve marketing processes through automation, personalization, and technology.</li><li>Stay current on marketing automation trends, best practices, and emerging technologies.</li></ul>
2026-09-23T13:43:45Z

Senior Marketing Financial Analyst

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
The Senior Marketing Financial Analyst serves as a strategic finance partner to the Marketing organization, responsible for measuring and improving the return on marketing investment across channels. This role combines strong financial and business acumen with hands-on statistical modeling skills, including regression analysis and Media Mix Modeling (MMM), to evaluate the impact of marketing spend on business outcomes, guide budget allocation, and support forecasting and planning.The ideal candidate combines financial rigor with a strong understanding of marketing strategy, data analysis, and customer acquisition. Key Responsibilities<ul><li>Partner with Marketing leadership to develop, manage, and analyze marketing budgets, spend pacing, and ROI across paid, owned, and earned channels.</li><li>Maintain and interpret Media Mix Models (MMM), including data inputs, assumptions, outputs, and vendor-developed models.</li><li>Build and apply statistical and econometric models, including multivariate regression, attribution, elasticity modeling, and other analytical approaches.</li><li>Translate complex analytical findings into actionable recommendations regarding channel mix, budget allocation, and marketing spend optimization.</li><li>Monitor and report on key marketing KPIs, including CAC, CPL, CPA, ROAS, ROI, LTV:CAC, conversion rates, and marketing-sourced revenue.</li><li>Develop and maintain customer acquisition and marketing efficiency models to evaluate spend against business outcomes.</li><li>Develop financial forecasts, monthly and quarterly variance analyses, and business cases for new marketing investments and campaigns.</li><li>Collaborate with Marketing, Finance, Analytics, and Data Science teams to align on data sources, modeling assumptions, and measurement methodologies.</li><li>Build and automate dashboards and reporting tools using platforms such as Excel, SQL, Tableau, and Power BI.</li><li>Conduct ad-hoc statistical analyses, including scenario planning, sensitivity analysis, test-and-learn evaluations, and incrementality testing.</li><li>Present findings and recommendations to senior leadership, translating complex analysis into clear business insights.</li><li>Support annual and long-range planning processes, including marketing spend forecasting and ROI-based prioritization of investments.</li></ul>
2026-09-23T13:48:49Z

Accounting Manager/Supervisor

Cary, NC
onsite
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
Robert Half is looking for an experienced accounting operations leader to oversee billing and accounts payable activities for our client. This role is responsible for strengthening daily financial operations, guiding team performance, and improving the accuracy and efficiency of core accounting processes. The ideal candidate brings strong operational accounting knowledge, a collaborative leadership style, and the ability to deliver reporting and insights that support business growth. Responsibilities:• Direct the day-to-day work of the billing and accounts payable teams, ensuring priorities are clear and operations run efficiently.• Mentor managers and staff through coaching, feedback, and performance leadership to build a capable and accountable accounting organization.• Oversee invoicing, vendor payments, reconciliations, adjustments, and related controls to maintain timely and accurate transaction processing.• Work closely with internal departments, vendors, and customers to investigate and resolve complex payment or billing concerns.• Track departmental performance through reporting, service metrics, and operational reviews, and use findings to improve outcomes.• Identify opportunities to simplify workflows, reduce manual tasks, and enhance efficiency through process improvements and automation.• Contribute to system enhancements, implementations, and optimization efforts that improve billing and payable operations.• Establish scalable procedures and internal controls that support compliance, consistency, and future organizational growth.• Prepare and maintain operational reports that provide visibility into payables, billing activity, cash flow impacts, and team effectiveness.• Support audit requests and partner with senior leadership to provide recommendations that strengthen accounting operations and business decision-making. For immediate consideration please apply or call Steve Fields at 919-787-8226
2026-09-23T02:04:10Z

SEO Specialist

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
The SEO/AEO Specialist will support SEO and answer engine optimization initiatives across multiple client accounts. This hands-on role will focus on keyword research, on-page optimization, technical SEO, AI search visibility, content recommendations, and performance reporting.<ul><li>Position DetailsPart-time: Approximately 15–20 hours per week</li><li>Schedule: Flexible</li><li>Work Arrangement: Local candidates preferred; willingness to work in an office two days per week.</li></ul> <ul><li>Key ResponsibilitiesConduct keyword and topic research to support content briefs, page optimization, and site architecture recommendations.</li><li>Perform on-page SEO audits and implement or recommend improvements to titles, meta descriptions, headers, internal linking, and schema markup.</li><li>Monitor technical SEO health, including crawlability, indexation, site speed, and Core Web Vitals.</li><li>Track keyword rankings, organic traffic, and search visibility using Google Search Console, GA4, Ahrefs, or Semrush.</li><li>Monitor brand and client visibility across AI answer engines such as ChatGPT, Perplexity, and Google AI Overviews.</li><li>Recommend content and formatting improvements to increase the likelihood of AI-generated citations and visibility.</li><li>Prepare client-ready SEO/AEO performance summaries and translate data into actionable insights.</li><li>Manage tasks, deliverables, and deadlines in Asana or similar project management tools.</li><li>Collaborate with strategy and account teams and participate in client or internal meetings as needed.</li></ul>
2026-09-22T13:38:44Z

Sr. Director, Legal

Raleigh, NC
onsite
Permanent / Full Time
250000.00 - 350000.00 USD / Yearly
We are looking for an experienced senior legal leader to oversee a broad range of commercial and corporate legal matters for a global organization in Raleigh, North Carolina. This role will serve as a strategic advisor to key business stakeholders, guiding contract strategy, managing legal risk, and supporting sound business decisions. The ideal candidate brings deep knowledge of commercial agreements, strong negotiation capabilities, and a practical approach to advising cross-functional teams in a fast-paced environment. Responsibilities:• Lead the review, drafting, and negotiation of a wide variety of commercial agreements to support business objectives while protecting the company’s interests.• Provide practical legal counsel on corporate matters, helping internal partners evaluate risk and maintain alignment with applicable laws and company standards.• Develop contract structures, fallback positions, and negotiation strategies that enable efficient deal execution across multiple business functions.• Advise leadership and operational teams on legal implications related to vendor, customer, licensing, and other business arrangements.• Establish and refine contract review processes, playbooks, and templates to improve consistency, speed, and quality in legal support.• Partner with internal stakeholders to resolve complex contractual issues, balance legal exposure with commercial priorities, and drive informed decision-making.• Monitor changes in relevant legal and regulatory requirements and translate them into actionable guidance for the business.• Support legal operations and process updates, including business-related workflow or system changes, when needed, to strengthen contracting and governance practices.<ul><li>Manage and provide leadership to a global team of commercial attorneys across multiple international jurisdictions.</li></ul>
2026-10-06T13:58:44Z

Facilities Coordinator 3

Durham, NC
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Facilities Coordinator 3 to support daily workplace operations in Durham, North Carolina. This is a Contract position focused on maintaining a safe, organized, and efficient office environment while coordinating essential site services and vendor activities. The role works closely with internal teams and service providers to keep facilities running smoothly, support inventory and deliveries, and uphold compliance with workplace and safety standards. Responsibilities: • Perform routine inspections throughout the site to verify that work areas remain orderly, functional, and aligned with safety expectations. • Address facility service requests promptly by coordinating repairs, maintenance activities, and small onsite projects with appropriate follow-through. • Organize workplace services such as mail distribution, meeting space readiness, food-related support, events, office moves, and other employee amenities. • Communicate with vendors, building support personnel, and service partners to ensure onsite tasks are completed accurately and on schedule. • Assist with sourcing service providers and keep facility records, internal site information, and required documentation current and accurate. • Help maintain emergency preparedness materials, support response procedures, and reinforce environmental health and safety practices across the site. • Manage incoming and outgoing material shipments, track inventory levels, and maintain organized warehouse-related records. • Provide day-to-day administrative support for facilities operations, including scheduling, documentation, and coordination of site activities.
2026-10-05T16:48:45Z

Accounting Manager/Supervisor

Durham, NC
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
Robert Half is looking for an experienced Accounting Manager for our client with a focus on inventory, fixed assets, and lease-related assets. This position is central to maintaining accurate financial reporting across complex balance sheet areas while supporting a disciplined close process, strong internal controls, and audit preparedness. The role also works closely with operations, supply chain, financial planning, and external auditors to improve accuracy, efficiency, and scalability across accounting workflows. The company offers a Hybrid working environment, strong benefits and compensation and promotion opportunites. Responsibilities:• Lead accounting oversight for inventory from initial recording through valuation adjustments, reserve analysis, and period-end reporting.• Direct reconciliation activities for inventory, fixed assets, and lease balances, ensuring discrepancies are investigated and resolved promptly.• Manage accounting treatment for asset additions, depreciation, disposals, impairments, transfers, and construction-related capital spending.• Review journal entries and supporting schedules related to shrinkage, obsolescence, write-offs, and other non-routine balance sheet activity.• Partner with Supply Chain, Operations, and FP& A to strengthen cutoff accuracy, track asset movements, and support capital planning.• Oversee lease accounting by reviewing amortization schedules, liability activity, modifications, and other changes requiring technical assessment.• Coordinate monthly close deliverables for assigned areas, maintaining complete documentation and consistent review procedures.• Establish and monitor internal controls that support compliance, audit readiness, and reliable financial reporting.• Supervise offshore accounting resources by assigning work, reviewing output, and coaching team members to improve consistency and quality.• Identify opportunities to streamline manual accounting processes through automation, technology, and continuous improvement practices. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226
2026-09-26T21:53:45Z

Accounting Specialist

Fayetteville, NC
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an Accounting Specialist to support day-to-day financial operations for a non-profit organization in Fayetteville, North Carolina. This contract opportunity has the potential to become a long-term role and is ideal for someone who enjoys hands-on transactional accounting work and can contribute across payable, receivable, billing, and reconciliation activities. The role is well suited to someone with strong attention to detail who is comfortable working onsite and collaborating with staff to keep accounting processes accurate and timely. Responsibilities: • Process vendor invoices, payment requests, and disbursements while maintaining accurate accounts payable records. • Prepare and post customer invoices, monitor incoming payments, and support accounts receivable follow-up activities. • Perform routine account reconciliations and research discrepancies to ensure financial data is complete and accurate. • Assist with daily general accounting tasks, including data entry, record maintenance, and transaction review. • Support billing operations by verifying charges, updating account information, and resolving routine billing issues. • Maintain organized financial documentation and ensure accounting records align with internal standards and reporting needs. • Collaborate with onsite team members to address transactional accounting questions and help keep workflows moving efficiently. • Contribute to assigned accounting projects and provide support with systems such as Oracle or JD Edwards when applicable.
2026-09-25T15:04:05Z

Legal Assistant

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Legal Assistant to join a legal team in Raleigh, North Carolina on a Contract basis. This onsite role supports labor and employment litigation matters by helping attorneys stay organized, preparing case materials for filing and production, and managing key administrative tasks. The position is well suited for someone who is comfortable in a fast-paced law firm environment and can handle multiple priorities with accuracy and professionalism. Responsibilities: • Support a group of attorneys with day-to-day litigation assistance, ensuring deadlines, case materials, and administrative needs are handled efficiently. • Prepare, revise, and format legal documents so they meet court, client, and firm standards. • Compile and organize tables of authorities and other filing components for litigation submissions. • Coordinate document production by collecting, arranging, and tracking materials needed for legal matters. • Maintain attorney calendars, including court dates, deadlines, meetings, and other time-sensitive commitments. • Assist with electronic court filings and help ensure submissions are completed accurately and on time. • Use legal and business software such as iManage, Aderant, and Intapp to support matter management and administrative workflows. • Work closely with the labor and employment team while providing reliable onsite support Monday through Friday.
2026-09-21T13:04:01Z

Staff Accountant

Durham, NC
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Staff Accountant to support core accounting operations for a construction-focused organization in Durham, North Carolina. This position plays an important role in keeping financial records accurate, ensuring timely processing across payables, receivables, and payroll, and contributing to a smooth monthly and annual close. The ideal candidate brings hands-on accounting experience, strong attention to detail, and the ability to manage multiple deadlines in a fast-paced environment. Responsibilities: • Record and post journal entries to maintain accurate financial activity within the general ledger. • Reconcile bank statements and balance sheet accounts, investigating discrepancies and resolving issues promptly. • Track fixed assets and keep supporting schedules current and organized. • Contribute to month-end and year-end closing activities by preparing documentation and assisting with account analysis. • Review and authorize non-job-coded invoices while helping ensure accounts payable transactions are processed correctly. • Examine weekly disbursement batches for accuracy and submit payment files to the bank for release on schedule. • Monitor outstanding customer balances and follow up with internal project teams and clients to address overdue accounts. • Administer weekly payroll, including validating employee time entries and entering new employee information into the payroll system.
2026-09-24T15:23:47Z

16 results for Customer Service in Raleigh, NC