We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. This is a Contract to permanent position, offering the chance to grow within a reputable organization in the wholesale distribution industry. The role involves providing outstanding customer support while contributing to team goals in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries with efficiency and ensure a positive experience.<br>• Process product orders accurately and maintain detailed records in the system.<br>• Identify customer needs related to equipment or services and provide appropriate solutions.<br>• Make outbound calls to assist customers and address their concerns.<br>• Collaborate with team members to meet key performance indicators and achieve sales targets.<br>• Learn and adapt to new systems and tools to enhance customer interactions.<br>• Provide consultative support to customers to guide them in selecting suitable products or services.<br>• Participate in training sessions to stay updated on company offerings and procedures.<br>• Maintain a business casual appearance and uphold a focused demeanor during all interactions.
We are looking for a Customer Service Representative to join our team in Durham, North Carolina. This is a contract position that requires strong organizational skills and a keen eye for accuracy. The role involves both document review and customer interactions, with opportunities to grow into more advanced responsibilities over time.<br><br>Responsibilities:<br>• Review and index documents to ensure proper organization and accuracy.<br>• Conduct initial checks to verify details, ensuring all necessary information is present.<br>• Identify missing information and communicate with customers to obtain required details.<br>• Assist customers in completing claims and ensure the documents are ready for processing.<br>• Collaborate with senior team members to transition completed work for further review.<br>• Handle data entry tasks efficiently and maintain accurate records.<br>• Respond to inbound and outbound calls, providing timely and attentive assistance.<br>• Manage email correspondence to address inquiries and follow up on missing information.<br>• Utilize Microsoft Excel and Word for tracking and documentation purposes.<br>• Schedule appointments and maintain organized records of customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in Wilson, North Carolina. In this Contract position, you will play a crucial role in delivering exceptional service to customers by addressing their inquiries and resolving issues efficiently. This opportunity is ideal for individuals with strong communication skills and a commitment to providing outstanding support.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring accurate and helpful information is provided.<br>• Process orders and maintain accurate data entry to ensure seamless service delivery.<br>• Handle both inbound and outbound calls effectively while addressing customer concerns.<br>• Assist customers with bank deposit-related queries, ensuring proper documentation and resolution.<br>• Collaborate with team members to meet service goals and maintain customer satisfaction.<br>• Follow established protocols to resolve issues and escalate complex cases when necessary.<br>• Demonstrate excellent problem-solving skills to address customer concerns in a timely manner.<br>• Maintain a positive and attentive demeanor during all customer interactions.<br>• Provide detailed updates to customers regarding the status of their requests or orders.<br>• Ensure compliance with company policies and procedures while delivering top-notch service.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Raleigh, North Carolina. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced office environment. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and organized atmosphere.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Perform data entry tasks with accuracy and efficiency.<br>• Operate basic office equipment, such as printers, copiers, and fax machines.<br>• Maintain a clean and organized reception area.<br>• Handle incoming and outgoing mail, including sorting and distribution.<br>• Provide administrative support to various departments as needed.<br>• Schedule appointments and manage calendars for team members.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Respond promptly to inquiries and provide information to employees and clients.
<p>We are looking for a detail-oriented Student Account Specialist to join our team in Burlington, North Carolina. This long-term contract position involves managing student accounts, processing payments, and ensuring accurate financial records. The ideal candidate will have strong expertise in accounting practices and a deep understanding of cash application processes.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update student account records to ensure accuracy and compliance.</p><p>• Process payments, including automated clearing house (ACH) transactions, efficiently and securely.</p><p>• Reconcile accounts receivable and handle cash activity to ensure proper financial tracking.</p><p>• Collaborate with billing departments to address discrepancies and resolve issues in a timely manner.</p><p>• Utilize accounting software systems to manage financial data and generate necessary reports.</p><p>• Perform daily reviews of account activity to identify and address any irregularities.</p><p>• Assist in preparing financial statements and reports as needed for internal and external use.</p><p>• Provide exceptional customer service to address student and parent inquiries regarding account details.</p><p>• Monitor account balances and ensure timely collection of outstanding payments.</p><p>• Support financial audits by providing necessary documentation and information</p>
<p>Robert Half is seeking a detail-oriented and client-focused <b>Bookkeeper </b>to join a well-established bookkeeping firm that offers a collaborative team and a low-stress work environment. This is an excellent <strong>temp-to-hire</strong> opportunity for someone who enjoys variety in their workday and thrives in a client-facing role.</p><p><br></p><p>The Bookkeeper will support multiple clients by managing daily accounting operations—including A/P, A/R, payroll, and month-end close—while maintaining a high level of accuracy and professionalism. This position requires strong communication skills and the ability to manage multiple priorities in a friendly, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily <strong>accounts payable</strong>, <strong>accounts receivable/invoicing</strong>, and <strong>banking</strong> for multiple clients.</li><li>Ensure accurate and timely processing of daily financial transactions.</li><li>Post journal entries to balance sheet and income statement according to established routines.</li><li>Maintain and reconcile balance sheet accounts on a weekly and monthly basis.</li><li>Conduct daily posting and downloads for bank and credit card accounts.</li><li>Process client payroll with third-party vendors and reconcile quarterly payroll filings.</li><li>Utilize and monitor third-party fintech applications.</li><li>Prepare and file sales and use tax returns, as needed.</li><li>Lead and participate in client calls, delivering exceptional customer service.</li><li>Review and manage the month-end close process.</li><li>Support budgeting and forecasting activities.</li><li>Assist with occasional special projects and other assigned duties.</li></ul>
<p><strong>Ecommerce Manager</strong></p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced and results-driven <strong>Ecommerce Manager</strong> to oversee the day-to-day operations and growth of our online sales channels. This role is responsible for managing the digital storefront, optimizing the customer experience, and driving online revenue through strategic merchandising, marketing, and data-driven decision-making. The ideal candidate combines strong business acumen with technical expertise in ecommerce platforms and digital marketing.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of the ecommerce business including website operations, product listings, promotions, and fulfillment coordination.</li><li>Develop and execute ecommerce strategies to drive traffic, conversion, and average order value.</li><li>Collaborate with marketing, design, and product teams to ensure a seamless and engaging online shopping experience.</li><li>Oversee website content, product photography, and merchandising to maintain brand standards and accuracy.</li><li>Analyze performance metrics such as sales, conversion rates, bounce rates, and customer acquisition costs to identify opportunities for optimization.</li><li>Manage relationships with ecommerce vendors, platforms, and third-party service providers.</li><li>Implement SEO, SEM, and email marketing initiatives to enhance visibility and drive traffic.</li><li>Ensure a smooth checkout experience and identify opportunities to improve site speed, UX, and customer retention.</li><li>Stay informed on ecommerce trends, technologies, and best practices.</li></ul>
<p><strong>Overview</strong></p><p>We are seeking a detail-oriented and analytical <strong>Market Research Analyst</strong> to support data-driven decision-making across our organization. This role is responsible for gathering and interpreting market data, identifying trends, and delivering actionable insights to inform marketing, product development, and business strategy. The ideal candidate has strong research skills, a passion for understanding consumer behavior, and the ability to translate complex data into clear, strategic recommendations.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct primary and secondary research to assess market conditions, customer preferences, and competitive positioning.</li><li>Analyze quantitative and qualitative data to identify opportunities, risks, and emerging trends.</li><li>Prepare detailed reports, dashboards, and presentations summarizing findings for internal stakeholders.</li><li>Collaborate with marketing, product, and sales teams to align insights with business goals.</li><li>Monitor industry developments and track competitor activities to inform go-to-market strategies.</li><li>Design and manage surveys, focus groups, and other research studies.</li><li>Interpret statistical data using tools such as Excel, SPSS, or other analytics software.</li><li>Support forecasting and business planning with data-driven insights.</li></ul><p><br></p>
<p><strong>Marketing Analyst</strong></p><p> </p><p><strong>Overview</strong></p><p>We are seeking a data-driven and detail-oriented <strong>Marketing Analyst</strong> to join our team. This role is responsible for analyzing marketing performance, identifying trends, and providing insights that guide strategic decisions. The ideal candidate is skilled in translating complex data into actionable recommendations that improve campaign performance, audience engagement, and overall ROI.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Collect, analyze, and interpret data from multiple marketing channels (digital, email, social media, paid media, CRM, etc.).</li><li>Measure and report on campaign performance and key marketing metrics such as conversion rates, customer acquisition cost, and lifetime value.</li><li>Provide insights and recommendations to optimize marketing strategies, targeting, and spend allocation.</li><li>Develop dashboards and visual reports to communicate findings to marketing and leadership teams.</li><li>Support A/B testing, audience segmentation, and market research initiatives.</li><li>Collaborate with cross-functional teams including marketing, sales, and finance to align data insights with business objectives.</li><li>Monitor market trends and competitive performance to identify opportunities for growth.</li></ul><p><br></p>
<p>We are looking for an experienced and strategic VP of Finance to lead and enhance our client' financial operations in Raleigh, North Carolina. This role is vital in supporting organizational growth by building robust financial strategies, ensuring compliance, and driving operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement financial strategies aligned with the company's long-term goals and growth objectives.</p><p>• Provide actionable financial insights to guide executive decision-making and optimize resource allocation.</p><p>• Lead the creation of financial models, forecasts, and scenario planning to support strategic initiatives.</p><p>• Oversee accounting, budgeting, and financial reporting processes to ensure accuracy and compliance.</p><p>• Prepare and present detailed financial statements to stakeholders on a monthly, quarterly, and annual basis.</p><p>• Establish and maintain effective financial controls and processes to support organizational growth.</p><p>• Manage cash flow, working capital, and capital expenditures to ensure financial stability.</p><p>• Collaborate with department leaders to translate financial data into operational strategies and improvements.</p><p>• Drive initiatives focused on profitability analysis, cost management, and margin optimization.</p><p>• Build and lead a high-performing finance team, fostering a culture of accountability, collaboration, and continuous improvement.</p><p><br></p><p>For immediate consideration please contact apply or contact directly Steve Fields at 919-787-8226</p>
<p>Robert Half is looking for a dedicated Accounting Manager to join our client's team. This role is ideal for someone detail-oriented with extensive experience in financial management, nonprofit accounting, and grant administration within the healthcare sector. </p><p><br></p><p>Responsibilities:</p><ul><li> Lead the preparation and analysis of financial reports, budgets, projections, proformas, revenue and expense accounts, and balance sheet reconciliations.</li><li>Serve as the primary financial liaison for the Foundation, fostering collaboration with its leadership to streamline financial operations.</li><li>Optimize the use of financial software systems to support efficiency and accuracy in day-to-day operations.</li><li>Coordinate funding requests and awards in partnership with the Foundation team, and work closely with the Grant Administration and Management group to ensure clarity regarding external grants.</li><li>Conduct vendor evaluations and oversee annual policy reviews to maintain compliance and drive cost-effectiveness.</li><li>Manage financial aspects of major campaigns, providing support for inquiries related to pledges and contributions.</li></ul><p>For immediate consideration, please contact Steve Fields directly at 919-787-8226.</p>
We are looking for an experienced Attorney with expertise in real estate and property management to join our team on a contract basis. This role involves working remotely and providing legal support for commercial and residential property matters. The ideal candidate will have a strong background in reviewing and negotiating leasing contracts and conducting legal research.<br><br>Responsibilities:<br>• Review commercial leasing contracts to ensure compliance and accuracy.<br>• Negotiate contract terms to achieve favorable outcomes for clients.<br>• Conduct thorough legal research to support property management decisions.<br>• Provide timely and detail-oriented legal advice on real estate matters.<br>• Assist with both commercial and residential property management legal needs.<br>• Collaborate with clients to address urgent legal concerns efficiently.<br>• Offer expertise in navigating complex property laws and regulations.<br>• Ensure all documentation related to real estate transactions is complete and accurate.
<p>We are looking for a detail-oriented Contracts Specialist to join our team in Durham, North Carolina. In this long-term contract role, you will play a vital part in managing, organizing, and maintaining essential documents for both internal and external stakeholders. The ideal candidate will excel in ensuring accuracy, compliance, and accessibility of records while supporting contract-related processes.</p><p><br></p><p>Responsibilities:</p><p>• Organize, manage, and maintain company documents to ensure accuracy and compliance.</p><p>• Scan, digitize, and archive physical documents for easy access and retrieval.</p><p>• Compile and review documentation for completeness and adherence to company standards.</p><p>• Support the preparation and management of customer and vendor contracts.</p><p>• Ensure proper categorization and indexing of documents for efficient tracking.</p><p>• Collaborate with internal teams to verify document details and resolve discrepancies.</p><p>• Maintain up-to-date records in the document control system.</p><p>• Facilitate document sharing and communication with stakeholders as needed.</p><p>• Assist in negotiating contract terms with vendors and customers.</p><p>• Provide regular updates and reports on documentation status.</p>
<p>Robert Half has partnered with a growing and stable public sector organization to assist them in hiring an experienced Audit Manager. This is a new position due to growth. The ideal candidate will have current or prior public accounting experience preferably working with governmental entities. CPA is a plus. In this leadership role, you will oversee financial audits for various entities within state government, including higher education institutions. Prior supervisory experience is required. This position offers an exciting opportunity to manage audit processes, mentor staff, and contribute to organizational excellence. In addition to a competitive salary, this organization offers growth potential, a hybrid work schedule and excellent benefits that include a pension program. </p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, organization, and execution of comprehensive audit processes under the guidance of senior management.</p><p>• Supervise and motivate a diverse team, ensuring alignment with organizational goals.</p><p>• Provide coaching and mentorship to team members to support their growth and career development.</p><p>• Conduct thorough reviews of audit workpapers prepared by staff to ensure accuracy and compliance.</p><p>• Prepare and review detailed audit reports and findings, ensuring clarity and actionable insights.</p><p>• Foster strong relationships with client management and act as a trusted advisor during audits.</p><p>• Apply advanced knowledge of auditing principles to enhance processes and ensure effective compliance.</p><p>• Manage multiple priorities and deadlines, ensuring timely completion of audit projects.</p><p>• Collaborate with stakeholders to address audit findings and implement improvements.</p>
<p>Robert Half is seeking a dedicated and experienced Senior Tax Accountant/Analyst for a high-demand direct hire role with our esteemed client. The position carries an impressive compensation package in the range of $100-120K, an annual bonus along with a very flexible hybrid work schedule. In your role as Senior Tax Analyst/Accountant you will primarily deal with Federal and State Tax Compliance, which entails preparing federal and state income tax return workpapers, assisting with requests for income tax credit calculations, and filing and tracking state income tax estimated and extension payments. Your responsibilities will also cover transfer pricing, financial reporting, preparing income tax provisions, reviewing fixed asset additions, and manage monthly tax entries and quarterly tax account reconciliations. You will assist the Corporate Tax Manager with tax audits, respond to IRS and state audit defenses and notices, and provide support for data requests from our external auditors. This global company is looking for a candidate with a four-year degree in Accounting, Finance, or Business Administration, with at least 4 years of relevant tax experience ideally in a corporate global setting. Advanced Excel skills, strong analytical abilities, and excellent organizational skills are a must, Candidates with a graduate degree in Tax, Finance, or Accounting, and a CPA designation are favored. If you're a detail-oriented individual who can multitask and meet deadlines, while bringing your tax expertise to our team, please don't hesitate to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare federal and state income tax return workpapers</p><p>• Calculate income tax credits.</p><p>• Manage and track state income tax estimated and extension payments</p><p>• Prepare annual reconciliations of intercompany transactions</p><p>• Prepare income tax provisions</p><p>• Review and maintain records for fixed assets</p><p>• Prepare monthly tax journal entries and perform quarterly reconciliations of tax accounts.</p><p>• Assist with tax audits by handling data requests and federal and state audit inquiries.</p>
<p>Robert Half is looking for a Sr. Financial Analyst to join our client's team. In this role, you will take the lead in preparing and analyzing financial data, including operational budgets, capital budgets, and financial statements. This position offers the opportunity to contribute to the development of financial strategies, improve systems, and support decision-making processes for the organization.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze financial reports, including operational and capital budgets, financial statements, and statistical summaries.</p><p>• Collaborate with financial managers across business units to provide insights on budgets, cash flows, and overall financial performance.</p><p>• Supervise and coordinate the development of financial reports for senior management and external stakeholders.</p><p>• Assist in implementing and managing financial systems, cost accounting processes, and organizational financial policies.</p><p>• Conduct detailed cost analyses to identify trends and provide actionable recommendations.</p><p>• Lead and oversee complex financial projects to ensure timely and accurate execution.</p><p>• Provide guidance on personnel matters, such as hiring, performance evaluations, and scheduling.</p><p>• Utilize data mining techniques to extract insights and inform financial decision-making.</p><p>• Proactively identify areas for process improvement and implement efficient financial workflows.</p><p><br></p><p>For immediate consideration please apply or call Steve Fields at 919-787-8226.</p><p><br></p><p><br></p>
<p>Robert Half is looking for a detail-oriented Staff Accountant to join our client's team in Cary. In this role, you will be responsible for managing various accounting functions to ensure the accuracy and reliability of financial records. This position offers an opportunity to contribute to the financial operations of the company while working in a dynamic and collaborative environment.</p><p><br></p><p>This role reports to the Controller who is an excellent manager and mentor!</p><p><br></p><p>Responsibilities:</p><p>• Record and reconcile daily financial transactions, including accounts payable, accounts receivable, and general ledger entries.</p><p>• Support month-end closing activities by preparing journal entries, conducting account reconciliations, and generating financial reports.</p><p>• Track and monitor expenses for construction projects to ensure cost allocation is accurate and adheres to budgetary guidelines.</p><p>• Ensure compliance with company policies and relevant federal, state, and local regulations in all financial activities.</p><p>• Prepare necessary documentation and schedules to assist with internal and external audit processes.</p><p>• Maintain and update accounting systems to ensure data accuracy for financial analysis and reporting.</p><p>• Identify and implement process improvements to enhance efficiency within accounting operations.</p><p><br></p><p>For immediate consideration please apply or contact Steve Fields at 919-787-8226.</p>
