We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Cary, North Carolina. This Contract to permanent position offers an excellent opportunity to work in a fast-paced environment within the wholesale distribution industry. You will play a vital role in delivering exceptional service to customers while contributing to the success of our team.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues efficiently.<br>• Process and manage product orders with accuracy and attention to detail.<br>• Handle outbound and inbound calls to offer solutions and identify customer needs.<br>• Collaborate with team members to meet performance metrics and achieve sales goals.<br>• Utilize consultative selling techniques to recommend products and services to customers.<br>• Maintain thorough knowledge of company systems and processes to ensure seamless service delivery.<br>• Participate in paid training sessions to enhance skills and knowledge.<br>• Foster a detail-oriented and supportive work environment while adhering to business casual dress code.
We are looking for a dedicated Customer Service Representative to join our team in RTP, North Carolina. In this role, you will provide exceptional support to customers by addressing inquiries, managing orders, and ensuring a seamless experience. This is a long-term contract position offering the opportunity to contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, ensuring accurate and efficient communication.<br>• Process and manage order entries while maintaining attention to detail and accuracy.<br>• Provide attentive and courteous support to customers, resolving issues and addressing concerns effectively.<br>• Handle inbound and outbound calls, delivering timely assistance and solutions.<br>• Collaborate with team members to ensure customer satisfaction and meet service standards.<br>• Maintain comprehensive knowledge of products and services to address customer needs effectively.<br>• Document customer interactions and resolutions accurately for future reference.<br>• Identify opportunities for improving customer service processes and contribute to team success.<br>• Follow company protocols and guidelines to ensure compliance and high-quality service.<br>• Adapt to changing priorities and support additional tasks as needed.
We are looking for a motivated Customer Success Specialist to join our team in Carrboro, North Carolina. In this role, you will be responsible for ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is a Contract to permanent position, ideal for candidates who excel in fast-paced environments and have a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, and other communication channels.<br>• Assist customers in resolving connectivity problems and troubleshooting technical issues.<br>• Maintain accurate and detailed records of customer interactions and solutions provided.<br>• Collaborate with internal teams to ensure customer concerns are addressed effectively.<br>• Handle multiple browsers and tools simultaneously to provide efficient service.<br>• Provide clear and detail-oriented email correspondence to address customer needs.<br>• Identify opportunities to improve customer satisfaction and proactively suggest solutions.<br>• Stay updated on company policies and product knowledge to deliver accurate information.<br>• Ensure a positive customer experience by showcasing empathy and problem-solving skills.
We are looking for a detail-oriented Credit Processor to join our team in Raleigh, North Carolina. In this Contract to permanent position, you will play a key role in managing customer credit processes and ensuring the accuracy of financial records. This role offers an excellent opportunity to utilize your skills in credit, collections, and customer service within the machinery and worktools industry.<br><br>Responsibilities:<br>• Process customer account setup requests and maintain accurate account information.<br>• Handle returned checks efficiently and ensure proper follow-up for collection actions.<br>• Monitor and track returned checks to determine necessary actions for resolution.<br>• Maintain confidential and accurate customer credit files.<br>• Review and escalate credit-related issues to the Credit Management Team as appropriate.<br>• Build and maintain strong relationships with store and divisional management teams.<br>• Ensure compliance with deadlines and prioritize tasks effectively.<br>• Perform additional duties as assigned by management.
We are looking for a detail-oriented Accounting Administrator to join our team in Raleigh, North Carolina. In this position, you will handle key financial tasks and administrative duties that support our operations in the metal fabrication industry. The ideal candidate will excel in managing accounts, processing invoices, and maintaining accurate records while providing exceptional customer service.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring timely and accurate transactions.<br>• Reconcile financial accounts and resolve discrepancies in a timely manner.<br>• Process and review invoices, ensuring compliance with company policies.<br>• Handle billing tasks, including generating and distributing invoices to customers.<br>• Perform data entry functions with precision and attention to detail.<br>• Utilize Microsoft Excel to analyze, organize, and track financial data.<br>• Provide administrative support to the accounting department, including filing and document management.<br>• Respond to customer inquiries regarding billing and payment matters, delivering excellent customer service.<br>• Collaborate with team members to ensure smooth financial operations.
We are looking for a detail-oriented Administrative Assistant to join our team in Raleigh, North Carolina. This Contract to permanent position offers the opportunity to support daily operations by handling administrative tasks, ensuring smooth communication, and maintaining organized workflows. The ideal candidate will be adaptable, attentive to detail, and skilled in managing multiple responsibilities efficiently.<br><br>Responsibilities:<br>• Provide administrative support by organizing schedules, managing appointments, and coordinating meetings.<br>• Handle incoming calls with courtesy, addressing inquiries and directing them appropriately.<br>• Perform data entry tasks with accuracy and efficiency to maintain records and documentation.<br>• Assist in maintaining a well-organized office environment by managing supplies and resources.<br>• Serve as the first point of contact for visitors and clients, ensuring a welcoming reception experience.<br>• Prepare and distribute correspondence, reports, and other documentation as needed.<br>• Collaborate with team members to facilitate smooth communication and workflow processes.<br>• Uphold confidentiality and ensure sensitive information is handled securely.<br>• Support day-to-day operations by completing miscellaneous administrative tasks as required.
We are looking for a detail-oriented Administrative Assistant to join our team in Raleigh, North Carolina. In this long-term contract position, you will play a vital role in ensuring smooth day-to-day operations through efficient administrative support and coordination. This is an excellent opportunity for someone who thrives in a dynamic office environment and enjoys multitasking.<br><br>Responsibilities:<br>• Manage incoming calls professionally, providing accurate information or directing calls to appropriate personnel.<br>• Perform data entry tasks with precision to maintain accurate records and databases.<br>• Organize and maintain office documentation, including filing and retrieving information as needed.<br>• Support reception duties by greeting visitors and handling inquiries with a welcoming attitude.<br>• Assist in scheduling meetings, appointments, and coordinating calendars.<br>• Prepare correspondence, reports, and other documents as required.<br>• Maintain office supplies and ensure workspaces are well-stocked and organized.<br>• Collaborate with team members to address administrative needs and improve processes.<br>• Handle general administrative tasks, including photocopying, scanning, and mailing.<br>• Ensure compliance with company policies and procedures in all administrative activities.
<p>Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area greeting patients assisting patients with their needs such as completing registration scheduling appointments and handling patient/customer service issues to ensure an overall positive patient experience. </p><p> Principal Duties and Responsibilities: </p><p> - Greet/check-in check-out and direct patients and visitors. </p><p> - Schedule appointments update patient information in practice management system and provide information to patients. </p><p> - Process payments and handle patient complaints. </p><p> - Ability to build and maintain rapport with all referral sources. </p><p> - Ability to multi-task and work in a fast-paced environment </p><p> - Organizes workflow and appointment by reading and routing correspondence collecting customer information and managing assignments. </p><p> - Completes requests by always greeting all clients patients with courteous and respectful interactions on the phone via email or portal interaction and answering or referring all inquiries as appropriate team member. </p><p> - Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. </p><p> - Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. </p><p> - Secures information by completing all necessary actions required within the assigned system and established procedures. </p><p> - Provides all historical reference required by utilizing filing and retrieval systems. - Contributes to team effort by accomplishing all related tasks as needed. </p><p> - Always provides superior customer service excellence. </p><p> - Remains flexible on behalf of the position and the team </p><p> - Ability to interact both positively and professionally through multiple departments within the practice. </p><p> - Ability to work both independently as well as within a team environment. </p><p> - All other duties as assigned. </p><p><br></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Burlington, North Carolina. This long-term contract position is ideal for professionals with a strong background in collections and financial processes, who are passionate about maintaining accurate accounts and resolving billing issues. You will play a key role in ensuring timely payments, managing claims, and contributing to the overall efficiency of our financial operations.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable processes to ensure timely collection of outstanding payments.<br>• Handle inbound calls related to billing inquiries and provide clear, accurate responses.<br>• Administer claims and resolve discrepancies to maintain accurate account records.<br>• Utilize accounting software systems to track and update financial data.<br>• Implement effective collection strategies to recover overdue balances.<br>• Collaborate with internal teams to streamline billing functions and improve workflow.<br>• Maintain customer account data using CRM systems for efficient tracking and communication.<br>• Generate and analyze reports to monitor collection progress and identify areas for improvement.<br>• Ensure compliance with company policies and financial regulations in all collection activities.<br>• Provide exceptional customer service while addressing payment issues and maintaining positive relationships.
We are looking for a detail-oriented Senior Accountant to manage essential accounting operations and oversee the month-end close process for a manufacturing company in Morrisville, North Carolina. In this role, you will handle various aspects of accounting, including accounts payable, accounts receivable, cash management, journal entries, reconciliations, and financial reporting. This is a Contract position offering hybrid flexibility, with part-time and long-term options available.<br><br>Responsibilities:<br>• Prepare and record journal entries for revenue, accounts receivable, cash, prepaid expenses, fixed assets, accounts payable, accruals, and payroll in compliance with US accounting standards.<br>• Conduct detailed account reconciliations and assist in generating monthly financial statements along with variance analysis.<br>• Manage bank account reconciliations on a monthly basis and ensure daily cash balancing workflows are completed.<br>• Provide support for customer inquiries and collaborate with internal stakeholders to address accounting-related matters.<br>• Assist in preparing for both internal and external audits by gathering relevant documentation and responding to requests.<br>• Research and apply technical accounting standards to ensure compliance with updated policies and procedures.<br>• Contribute to special projects, including system enhancements, process improvements, and accounting tasks related to mergers and acquisitions.<br>• Monitor and ensure accuracy in transactional workflows to maintain financial integrity.<br>• Identify opportunities for streamlining accounting processes and implementing best practices.<br>• Support the adoption of new accounting standards to align with organizational goals.
<p>Our client is seeking an experience Workers' Compensation Paralegal to support one attorney in their law firm. Will support workers’ compensation claims from initial intake through final resolution or hearing. You will serve as the primary point of contact for clients, insurance adjusters, and medical providers, ensuring all NC Industrial Commission deadlines and filing requirements are met with precision.</p><p><br></p><ul><li>Case Management: Manage a caseload of workers’ compensation files (Plaintiff or Defense), ensuring all electronic and physical files are organized and up to date.</li><li>NCIC Filings: Prepare and electronically file essential North Carolina Industrial Commission forms, including Form 18, Form 33, Form 33R, and Form 44.</li><li>Medical Coordination: Request, index, and summarize medical records and bills; prepare medical chronologies for attorney review.</li><li>Discovery & Litigation: Draft discovery requests and responses (interrogatories, requests for production); schedule and prepare for depositions, mediations, and hearings before Deputy Commissioners.</li><li>Client Communication: Act as the primary liaison for clients, providing regular status updates and gathering necessary employment or medical documentation.</li><li>Settlement Support: Draft Compromise Settlement Agreements (clincher agreements) and ensure they comply with NCIC Rule 502 standards for approval.</li><li>Docketing: Maintain the firm’s master calendar to track critical statutory deadlines, mediation dates, and hearing schedules.</li></ul>
We are looking for a detail-oriented Logistics Coordinator to join our team in Wake Forest, North Carolina. This Contract to permanent position offers an exciting opportunity to manage and optimize shipping operations while ensuring compliance with customs regulations. The ideal candidate will excel in coordinating logistics processes, maintaining accurate records, and supporting distribution activities to ensure smooth operations.<br><br>Responsibilities:<br>• Coordinate daily shipping and logistics operations to ensure timely delivery of goods.<br>• Monitor and manage customs processes, ensuring compliance with all regulations.<br>• Collaborate with internal teams and external partners to streamline distribution workflows.<br>• Maintain accurate records and documentation for shipping activities and customs clearances.<br>• Assist in auditing shipping reports to identify and address discrepancies.<br>• Provide administrative support to the logistics department, including scheduling and record-keeping.<br>• Analyze logistical challenges and propose solutions to improve efficiency.<br>• Organize and oversee inventory movements to meet operational demands.<br>• Ensure customer satisfaction by addressing shipping inquiries and resolving issues promptly.<br>• Evaluate logistics performance and prepare reports to support decision-making.
<p>We are looking for a skilled Contract Administrator to join our team in Raleigh, North Carolina. In this Contract to permanent position, you will play a pivotal role in managing and organizing crucial documents to ensure efficient workflow and compliance within the automotive industry. The ideal candidate is detail-oriented, capable of working independently, and skilled in maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and prepare contracts, work orders, and staffing agreements for open requisitions.</p><p>• Ensure all contract documents are accurate, compliant, and aligned with company and client requirements.</p><p>• Track contract status, approvals, signatures, and renewals while maintaining organized documentation.</p><p>• Coordinate with hiring managers, recruiters, and legal teams to gather required information and finalize agreements quickly.</p><p>• Manage contract templates and maintain up‑to‑date records in internal systems.</p><p>• Communicate timelines, updates, and outstanding needs to internal partners to keep jobs moving forward.</p><p>• Identify gaps, inconsistencies, or risks in contract language and escalate when needed.</p><p>• Support audit, compliance, and reporting needs related to active and pending contracts.</p><p>• Organize, manage, and maintain all project-related documents to ensure accessibility and accuracy.</p><p>• Scan, digitize, and archive physical documents for secure and efficient storage.</p><p>• Compile and categorize documents to streamline retrieval processes.</p><p>• Conduct audits to verify contract compliance and adherence to industry standards.</p><p>• Assist in the administration of contracts, including documentation updates and tracking.</p><p>• Monitor document version control to prevent errors and maintain consistency.</p><p>• Collaborate with internal teams to ensure proper documentation alignment with project goals.</p><p>• Support job cost tracking by organizing relevant financial documentation.</p><p>• Ensure all scanned and stored files meet quality and regulatory requirements.</p>
<p>A Fast-growing pharmaceutical company in Raleigh, North Carolina has partnered with Robert Half to assist them in hiring and experienced FP& A Manager. If you have prior experience in Public Accounting and Corporate FP& A, Robert Half may have an excellent opportunity for you. This company requires three days in the office each week, so applicants must be local to the Raleigh/Durham area. This Manager of Financial Planning & Analysis Manager will interact with managers across the organization so this is ideal for applicants with strong communication skills. This position will require in office activities, so candidates must reside in the Raleigh/Durham area. The ideal candidate will possess a bachelor's degree in accounting or finance and 5+ years of corporate financial analysis and reporting experience. Individuals with Pharmaceutical or Clinical Research experience are highly preferred. Daily office tasks will consist of conducting financial modeling on various pharma products as well as measuring, analyzing, and forecasting performance in conjunction with operating plans, advising management on the allocation of resources to best accomplish objectives, and preparing reports for management. Prior experience in budgeting, reporting, building dashboards and Power Bi is required. This role offers a competitive salary, and annual bonus, a hybrid schedule and excellent benefits,</p><p><br></p><p>Responsibilities</p><p>• Measuring, analyzing, and forecasting performance in conjunction with operating plans.</p><p>• Advising management on the allocation of resources to best accomplish objectives.</p><p>• Preparing and overseeing budgeting and forecasting reports.</p><p>• Conducting financial modeling on various products.</p><p>• Working closely with accounting on the monthly and quarterly financial close processes.</p><p>• Delivering effective Dashboards using Power BI to provide valuable foresight and decision support.</p><p>• Analyzing performance to date and assessing potential risks and opportunities.</p><p>• Working with senior executives on strategic deep dives by developing financial models and insights.</p><p>• Working closely with cross-functional partners in Accounting and Operations to execute against plans.</p><p>• Monitoring customer accounts and taking appropriate action based on the analysis.</p>
<p>Robert Half is recruiting for a detail-oriented Accounts Receivable Specialist to join our client's team. In this role, you will be responsible for managing billing and invoicing processes within the construction industry while supporting daily office operations. The ideal candidate will possess strong communication skills and a commitment to accuracy, ensuring smooth coordination with project managers, clients, and vendors.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue invoices and billings in alignment with established company procedures.</p><p>• Provide administrative support for day-to-day office operations.</p><p>• Process accurate billing through construction web portals.</p><p>• Collaborate with project managers to guarantee timely and precise invoicing.</p><p>• Organize and maintain construction job files and client documentation for audits and reporting.</p><p>• Perform regular data entry tasks and manage billing logs.</p><p>• Address additional duties and special projects as assigned.</p><p><br></p><p>For immediate consideration please apply or call Steve Fields at 919-787-8226 for immediate consideration.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Clayton, North Carolina. This is a Contract to permanent position, offering an excellent opportunity for detail-oriented growth in the construction industry. The ideal candidate will play a key role in managing accounts receivable processes, including collections and billing, while supporting the company's expanding operations.<br><br>Responsibilities:<br>• Oversee accounts receivable activities, ensuring accurate and timely billing processes.<br>• Manage collections efforts, including follow-ups with clients to resolve outstanding balances.<br>• Handle billing for major accounts, including a significant client, which constitutes a large portion of the business.<br>• Collaborate with the controller to streamline billing operations and maintain accurate financial records.<br>• Assist in the cleanup of collections and address any discrepancies.<br>• Utilize QuickBooks and transition to Sage Intacct for accounting and billing functions.<br>• Work closely with private and university-related clients to ensure smooth billing practices.<br>• Maintain organized records of cash applications and account activity.<br>• Communicate effectively with team members and clients, demonstrating a detail-oriented approach and resilience.<br>• Monitor and report on accounts receivable metrics to support financial decision-making.
We are looking for a detail-oriented Cash Application Specialist to join our team in Cary, North Carolina. In this long-term contract position, you will play a pivotal role in managing cash applications and ensuring accurate accounts receivable processes. This opportunity is ideal for professionals seeking to contribute their expertise in payment posting and financial operations.<br><br>Responsibilities:<br>• Accurately post incoming cash payments to the appropriate accounts and invoices.<br>• Maintain and update accounts receivable records to ensure data integrity and accuracy.<br>• Investigate and resolve discrepancies in payments or account balances.<br>• Collaborate with internal teams to streamline cash application processes.<br>• Monitor and report on payment trends and account statuses.<br>• Ensure compliance with company policies and financial regulations during cash application activities.<br>• Communicate with customers or clients to address payment inquiries or issues.<br>• Assist in reconciling accounts and preparing reports for management review.<br>• Support continuous improvement initiatives within the cash application function.<br>• Provide timely updates and documentation related to payment processing activities.
<p>Robert Half is seeking a dedicated and experienced Senior Tax Accountant/Analyst for a high-demand direct hire role with our esteemed client. The position carries an impressive compensation package in the range of $100-120K, an annual bonus along with a very flexible hybrid work schedule. In your role as Senior Tax Analyst/Accountant you will primarily deal with Federal and State Tax Compliance, which entails preparing federal and state income tax return workpapers, assisting with requests for income tax credit calculations, and filing and tracking state income tax estimated and extension payments. Your responsibilities will also cover transfer pricing, financial reporting, preparing income tax provisions, reviewing fixed asset additions, and manage monthly tax entries and quarterly tax account reconciliations. You will assist the Corporate Tax Manager with tax audits, respond to IRS and state audit defenses and notices, and provide support for data requests from our external auditors. This global company is looking for a candidate with a four-year degree in Accounting, Finance, or Business Administration, with at least 4 years of relevant tax experience ideally in a corporate global setting. Advanced Excel skills, strong analytical abilities, and excellent organizational skills are a must, Candidates with a graduate degree in Tax, Finance, or Accounting, and a CPA designation are favored. If you're a detail-oriented individual who can multitask and meet deadlines, while bringing your tax expertise to our team, please don't hesitate to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare federal and state income tax return workpapers</p><p>• Calculate income tax credits.</p><p>• Manage and track state income tax estimated and extension payments</p><p>• Prepare annual reconciliations of intercompany transactions</p><p>• Prepare income tax provisions</p><p>• Review and maintain records for fixed assets</p><p>• Prepare monthly tax journal entries and perform quarterly reconciliations of tax accounts.</p><p>• Assist with tax audits by handling data requests and federal and state audit inquiries.</p>
