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17 results for Customer Service in Raleigh, NC

Representative, Customer Service - Skilled
  • Raleigh, NC
  • remote
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Raleigh, NC. This role focuses on delivering exceptional customer support, addressing inquiries, and resolving concerns in accordance with consumer laws and company policies. The position requires strong communication and organizational abilities, along with a proactive approach to enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries related to sales, promotions, installations, and communications.</p><p>• Resolve customer complaints and claims efficiently while ensuring compliance with consumer laws and company policies.</p><p>• Develop and implement initiatives to proactively educate and inform customers about services and products.</p><p>• Contribute to improvement plans based on feedback from customer surveys and satisfaction metrics.</p><p>• Follow established procedures and guidelines to ensure seamless decision-making and task execution.</p><p>• Collaborate with internal teams to refine processes and enhance customer service strategies.</p><p>• Maintain and apply a solid understanding of work routines and technical procedures within the discipline.</p><p>• Assist with the administration of claims and coordination with suppliers when necessary.</p><p>• Promote sales initiatives and ensure customers are aware of current promotions.</p><p>• Utilize tools such as Adobe Flex and NIS to optimize customer service workflows.</p>
  • 2025-11-19T14:43:53Z
Administrative Assistant
  • Durham, NC
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis. Based in Durham, North Carolina, this role offers the opportunity to support daily office operations and ensure smooth administrative processes. The ideal candidate will excel in organization, communication, and multitasking.<br><br>Responsibilities:<br>• Manage and respond to inbound calls with professionalism and efficiency.<br>• Perform accurate data entry tasks to maintain updated records and databases.<br>• Provide administrative support to ensure smooth office operations.<br>• Handle receptionist duties, including greeting visitors and managing inquiries.<br>• Organize and maintain files, documents, and office supplies.<br>• Schedule and coordinate meetings, appointments, and travel arrangements.<br>• Assist in preparing reports, presentations, and correspondence.<br>• Collaborate with team members to streamline administrative processes.<br>• Track and order office supplies to ensure availability.<br>• Support various ad hoc tasks as needed.
  • 2025-11-13T13:34:00Z
Payroll Specialist
  • Raleigh, NC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Robert Half has partnered with a growing and established company in Raleigh to assist them in finding an experienced Payroll Specialist. The ideal candidate will possess 3+ years of high volume multi state payroll experience. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina and is 100% onsite. This company offer full benefits, so please apply today!</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process payroll accurately and on schedule, adhering to labor laws and accounting standards.</p><p>• Collaborate with IT, HR, and other departments to maintain secure and efficient payroll systems.</p><p>• Prepare quarterly and year-end payroll reports, ensuring accuracy and compliance.</p><p>• Provide assistance to employees regarding wage deductions, benefits, and other payroll-related inquiries.</p><p>• Review and validate payroll entries such as salary adjustments, benefit deductions, and termination dates.</p><p>• Ensure compliance with payroll tax laws and regulations, including federal and state income taxes and social security.</p><p>• Support financial audits by providing necessary payroll documentation and reports.</p><p>• Implement and improve payroll processes to streamline data collection and entry.</p><p>• Address payroll-related issues promptly to maintain employee satisfaction.</p>
  • 2025-12-12T19:04:16Z
Business Analyst
  • Raleigh, NC
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a skilled Business Analyst to join our team in Raleigh, North Carolina, on a long-term contract basis. In this role, you will support client engagement initiatives by leveraging data management platforms and analyzing CRM data to drive actionable insights. You will collaborate with marketing and business development teams to ensure the smooth execution of campaigns and adherence to brand guidelines.<br><br>Responsibilities:<br>• Provide technical support for CRM systems and Martech platforms to maintain data integrity and assist with marketing and business development activities.<br>• Manage and prioritize service queue requests from internal stakeholders, resolving system-related issues efficiently.<br>• Analyze CRM data to produce detailed reports and dashboards, identifying trends and opportunities for improvement.<br>• Oversee the marketing process for briefings, newsletters, and events, ensuring campaigns align with brand standards and are executed effectively.<br>• Develop mailing lists, approve automation workflows, test and send mailings, and report on campaign metrics including engagement rates and bounce-back analysis.<br>• Support regional adoption and optimization of CRM systems, ensuring users are equipped with the tools and knowledge to maximize their effectiveness.<br>• Maintain data quality by standardizing, verifying, and cleansing CRM records, as well as monitoring changes to ensure consistency and accuracy.<br>• Enhance CRM data by integrating information from multiple sources while adhering to global data protection policies.<br>• Uphold controlled vocabularies and taxonomies to ensure standardization across systems and maintain firm-wide data consistency.
  • 2025-12-01T18:54:09Z
Outside Sales Representative
  • Raleigh, NC
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 32.00 USD / Hourly
  • <p>We are looking for a skilled and personable Outside Sales Representative to join our team in Raleigh, North Carolina. This contract-to-permanent position offers an excellent opportunity for detail-oriented growth. The ideal candidate will excel in communication and have the patience to build strong relationships while thoroughly reviewing agreements.</p><p><br></p><p>Responsibilities:</p><p>• Cultivate and maintain relationships with clients to ensure satisfaction and long-term partnerships.</p><p>• Conduct detailed reviews of agreements with customers to ensure clarity and mutual understanding.</p><p>• Utilize Wellsky and ClearCare systems to manage sales processes effectively and efficiently.</p><p>• Proactively identify and pursue new sales opportunities to drive business growth.</p><p>• Collaborate with team members to develop innovative strategies for maximizing sales.</p><p>• Provide exceptional support and guidance to clients, addressing inquiries and resolving issues promptly.</p><p>• Monitor sales performance and report results to inform future strategies.</p><p>• Stay updated on industry trends and market conditions to maintain a competitive edge.</p><p>• Represent the company in a detail-oriented manner during client meetings and industry events.</p>
  • 2025-12-04T21:39:08Z
Controller
  • Knightdale, NC
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Robert Half has partnered with a fast growing manufacturing company in the Knightdale, North Carolina area to assist them in hiring an experienced Controller. The ideal candidate will possess a minimum of three years' experience and a Controller and be a CPA. Manufacturing experience is a plus. This is an onsite position, so candidates must reside in the Raleigh, North Carolina area. As the Controller, you will be planning and directing all accounting operational functions, cost accounting and inventory management, handling the accumulation and consolidation of financial data for internal and external financial statements, evaluating accounting and internal control systems, and leading departmental staff. Working with this company, you will receive competitive and comprehensive compensation and benefits package, as well as strong career growth. We are seeking an individual for this role who is able to motivate others by maintaining a positive professional attitude; exhibit integrity, reliability and leadership; and is capable of providing exceptional client services by managing self and others by responding with a sense of urgency, practicality and accountability. Additionally, you will handle key decisions and challenge, negotiate and influence the team. Being part of the leadership team, you will advance the production of innovative ideas that are sound and progressive, challenge the status quo, and encourage creativity in your team. The Controller will be a 100% onsite permanent employment opportunity.</p><p><br></p><p>Your responsibilities</p><p><br></p><p>- Oversight of Cost Accounting and inventory</p><p><br></p><p>- Research, prepare and execute Finance Department initiatives such as software and systems implementation and other departmental or firm-wide improvements, as required</p><p><br></p><p>- Present executive committee and partners with monthly financial reports</p><p><br></p><p>- Produce cash-flow reports, calculating cash needs at weekly and monthly intervals, and manage daily cash</p><p><br></p><p>- Manage the production of the annual budget and forecasts and monitor on a monthly basis</p><p><br></p><p>- Analyze, apply and improve policies, procedures, controls and most methodologies</p><p><br></p><p>- Work closely with executive team and partners to ensure that firm-wide operation is efficient and effective</p><p><br></p><p>- Lead the operations of the finance department which includes accounts payable, billings & collections, and payroll</p><p><br></p><p>- Responsible for month-end and year-end close of income statement and balance sheet, account reconciliations & G/L analysis</p><p><br></p><p>- Inspect deliverables of self and team to ensure that they meet client expectations</p>
  • 2025-12-12T19:04:16Z
Accounts Receivable Specialist
  • Raleigh, NC
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>Robert Half has partnered with a growing stable construction company in Raleigh to assist them in hiring an experienced AR/Collections Specialist. <strong>To be considered for this permanent position, the successful applicant will have project base collections experience in the construction, architecture. contracting or engineering industry.</strong> In this role, you will focus on managing accounts receivable, driving collections efforts, and ensuring accurate financial reporting. This position is ideal for someone with strong analytical skills and a passion for optimizing processes. This company offers a hybrid work schedule and an excellent benefits offering. <strong>Job candidates must reside in the Raleigh/Durham area to be considered for this permanent AR/Collections Specialist position.</strong></p><p><br></p><p>Responsibilities:</p><p>• Lead collections efforts to recover overdue payments, collaborating with internal teams to ensure timely resolution.</p><p>• Prepare and reconcile accounts receivable aging reports and other financial documents to align with the general ledger.</p><p>• Develop and monitor key performance indicators (KPIs) related to collections and accounts receivable to assess and improve efficiency.</p><p>• Process incoming cash and check payments using a paperless system, ensuring accurate and prompt recording of transactions.</p><p>• Investigate and resolve issues related to unapplied cash, ensuring proper allocation to client invoices.</p><p>• Support month-end reporting processes, including generating and reconciling financial reports.</p><p>• Optimize shared services accounts receivable processes to enhance performance and streamline workflows.</p><p>• Maintain accurate financial records and dashboards to provide clear visibility into accounts receivable metrics.</p><p>• Collaborate with other departments to address billing discrepancies and improve client communication.</p><p>• Ensure compliance with company policies and industry standards in all accounts receivable activities.</p>
  • 2025-12-05T18:54:18Z
Sr. Accountant
  • Fayetteville, NC
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Senior Accountant to provide comprehensive accounting services for clients across various industries in Fayetteville, North Carolina. This role focuses on delivering accurate tax preparation, financial statement development, and client-focused solutions while ensuring adherence to regulatory standards and industry practices.<br><br>Responsibilities:<br>• Prepare and meticulously review tax filings for individuals, corporations, and nonprofit organizations.<br>• Generate and finalize financial statements, including year-end closings, for a diverse client base.<br>• Conduct in-depth tax reviews to ensure compliance with current regulations and standards.<br>• Manage and nurture relationships with assigned client accounts while actively expanding your portfolio.<br>• Collaborate effectively with partners and team members to deliver seamless accounting services.<br>• Provide tailored consulting and accounting support to clients across multiple industries.<br>• Utilize UltraTax software to streamline tax preparation and reporting processes.<br>• Remain informed about evolving tax laws, accounting principles, and industry best practices.
  • 2025-11-18T22:04:28Z
Accounts Payable Clerk
  • Cary, NC
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • We are looking for an Accounts Payable Clerk to join our team in Cary, North Carolina. This is a Contract to permanent position that offers an excellent opportunity to develop your skills in accounts payable and gain valuable experience in a detail-focused environment. The ideal candidate will bring strong attention to detail, organizational skills, and the ability to work independently.<br><br>Responsibilities:<br>• Process daily remote deposits and accurately post payments into the accounts receivable system.<br>• Monitor payment discrepancies, investigate variances, and ensure timely reconciliation.<br>• Collaborate with the Credit Manager and Plant Administrators to resolve payment issues with customers.<br>• Support Accounts Payable Analysts by assisting with invoice processing and bill coding.<br>• Perform check runs, ensuring proper documentation and adherence to company procedures.<br>• Maintain accuracy in invoice processing and coding to ensure financial records are up-to-date.<br>• Utilize Google Suite, including Gmail, to communicate effectively and manage tasks efficiently.<br>• Demonstrate a detail-focused and positive attitude while working independently on assigned duties.<br>• Organize and prioritize tasks to meet deadlines and maintain workflow efficiency.
  • 2025-12-05T21:08:37Z
Sr. Accountant
  • Raleigh, NC
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • We are looking for an experienced and dynamic Senior Accountant to join our team in Raleigh, North Carolina. This Contract-to-Permanent role offers the opportunity to work closely with senior leadership, including the CFO and Controller, and contribute to high-level financial operations. The ideal candidate will bring expertise in payroll accounting, auditing, and construction-related finance while showcasing strong communication skills and an efficient approach.<br><br>Responsibilities:<br>• Collaborate directly with the CFO and Controller to support high-level financial decision-making.<br>• Oversee payroll accounting processes, ensuring accuracy and compliance with applicable regulations.<br>• Perform month-end close activities, including preparing journal entries and reconciling general ledger accounts.<br>• Handle account and bank reconciliations to maintain accurate financial records.<br>• Conduct audits and provide insights based on findings to improve financial practices.<br>• Utilize construction industry knowledge to manage specialized accounting tasks effectively.<br>• Foster positive client relationships through proactive communication and efficient engagement.<br>• Assist with financial reporting and analysis to support organizational goals.<br>• Leverage experience in public accounting to enhance operational processes and compliance.<br>• Stay updated on industry trends and best practices to drive continuous improvement.
  • 2025-11-12T18:08:44Z
Full Charge Bookkeeper
  • Smithfield, NC
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • We are looking for an experienced Full Charge Bookkeeper to join our team in Smithfield, North Carolina. This Contract to permanent employment position offers the opportunity to work with multiple clients, providing comprehensive bookkeeping and accounting services. The ideal candidate will bring strong expertise in financial management and a proven ability to handle diverse accounting tasks with precision.<br><br>Responsibilities:<br>• Handle full-cycle bookkeeping and accounting for a variety of clients, ensuring accuracy and compliance.<br>• Manage accounts payable and accounts receivable processes efficiently.<br>• Prepare detailed financial reports and statements for review and analysis.<br>• Perform reconciliations for bank and credit card accounts to maintain financial accuracy.<br>• Conduct financial analysis and provide actionable insights to clients.<br>• Utilize QuickBooks and other accounting software to manage client accounts effectively.<br>• Maintain organized financial records and ensure data integrity.<br>• Collaborate with clients to address inquiries and resolve accounting issues promptly.
  • 2025-11-18T00:18:45Z
In House Counsel Construction Attorney Govt Contracts
  • Raleigh, NC
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Our client is seeking a new construction attorney with federal government contracting experience to join their inhouse legal team in Raleigh, North Carolina. In this role, you will provide expert legal guidance and ensure compliance with federal contracting, construction law, and risk management practices. This position requires a proactive individual capable of advising on complex legal matters while effectively collaborating with internal teams and external legal counsel.</p><p><br></p><p>• Review and analyze Owner and Subcontractor Agreements at different stages of projects, identifying potential risks and leveraging advanced contract review technologies.</p><p>• Negotiate contract terms with Owners and Subcontractors, ensuring alignment with company policies and risk management standards.</p><p>• Conduct research and provide guidance on administrative policies related to state and federal government contracting.</p><p>• Prepare and manage Owner Contracts and associated documents using specialized software.</p><p>• Evaluate and address non-standard contract modifications proposed by Subcontractors.</p><p>• Assist in coordinating insurance and surety requirements for company projects, including Builders’ Risk Insurance, Surety Bonds, Subcontractor Default Insurance, and Controlled Insurance Programs.</p><p>• Provide support in handling claims such as General Liability, Construction Defect, and Subcontractor Defaults.</p><p>• Collaborate effectively with external legal counsel to address legal issues and strategies.</p><p>• Contribute to various corporate legal matters, offering comprehensive legal support across departments.</p>
  • 2025-12-02T16:59:17Z
Tax Preparer
  • Oxford, NC
  • remote
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a skilled Tax Preparer to join our team in Oxford, North Carolina- mostly remote but MUST be located in local Triangle or surrounding area. In this role, you will assist individuals and businesses with their tax filings, ensuring compliance with all current regulations while identifying opportunities to optimize their financial outcomes. This position requires someone with strong attention to detail, analytical skills, and extensive knowledge of tax codes and software.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and accurately review federal, state, and local tax returns for various entities, including individuals, corporations, and partnerships.</p><p>• Analyze client financial data such as income statements, expense reports, and supporting documents to ensure proper documentation.</p><p>• Conduct research on complex tax regulations and changes to maintain compliance and provide informed advice.</p><p>• Offer strategic guidance to clients regarding deductions, credits, and tax-saving opportunities.</p><p>• Address inquiries and assist clients in resolving audits or notices from tax authorities.</p><p>• Support clients with year-end tax planning and estimated payment calculations.</p><p>• Uphold strict confidentiality and ethical practices in all interactions.</p><p>• Ensure compliance with all applicable tax laws and regulations while meeting deadlines effectively.</p>
  • 2025-11-17T21:34:01Z
Attorney/Lawyer - Insurance Defense
  • Raleigh, NC
  • onsite
  • Permanent
  • 100000.00 - 200000.00 USD / Yearly
  • <p>Our client is looking for an experienced Attorney with a strong background in insurance defense litigation to join their law firm in Raleigh, North Carolina. The ideal candidate will excel in managing workers' compensation and general liability defense cases, providing comprehensive legal counsel, and navigating complex litigation processes. This role offers the opportunity to work closely with clients, attend hearings, and contribute to all aspects of case development.</p><p><br></p><p>• Represent clients in workers' compensation and general liability defense cases, ensuring their legal needs are met effectively.</p><p>• Provide strategic legal advice and consultation to clients on insurance defense litigation matters.</p><p>• Prepare and respond to motions, ensuring thorough legal analysis and documentation.</p><p>• Conduct depositions and gather testimonies to strengthen case strategies.</p><p>• Attend hearings and advocate for clients in front of judges and other legal authorities.</p><p>• Manage the discovery process, including drafting and responding to interrogatories and document requests.</p><p>• Maintain a high standard of billable hours while delivering quality legal services.</p><p>• Collaborate with colleagues to develop case strategies and ensure compliance with legal standards.</p>
  • 2025-12-02T16:59:17Z
Audit Manager
  • Raleigh, NC
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • <p>Robert Half has partnered with a growing and stable public sector organization to assist them in hiring an experienced Audit Manager. This is a new position due to growth. The ideal candidate will have current or prior public accounting experience preferably working with governmental entities. CPA is a plus. In this leadership role, you will oversee financial audits for various entities within state government, including higher education institutions. Prior supervisory experience is required. This position offers an exciting opportunity to manage audit processes, mentor staff, and contribute to organizational excellence. In addition to a competitive salary, this organization offers growth potential, a hybrid work schedule and excellent benefits that include a pension program. </p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, organization, and execution of comprehensive audit processes under the guidance of senior management.</p><p>• Supervise and motivate a diverse team, ensuring alignment with organizational goals.</p><p>• Provide coaching and mentorship to team members to support their growth and career development.</p><p>• Conduct thorough reviews of audit workpapers prepared by staff to ensure accuracy and compliance.</p><p>• Prepare and review detailed audit reports and findings, ensuring clarity and actionable insights.</p><p>• Foster strong relationships with client management and act as a trusted advisor during audits.</p><p>• Apply advanced knowledge of auditing principles to enhance processes and ensure effective compliance.</p><p>• Manage multiple priorities and deadlines, ensuring timely completion of audit projects.</p><p>• Collaborate with stakeholders to address audit findings and implement improvements.</p>
  • 2025-11-28T08:04:28Z
Tax Sr. - Corporate
  • Raleigh, NC
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is seeking a dedicated and experienced Senior Tax Accountant/Analyst for a high-demand direct hire role with our esteemed client. The position carries an impressive compensation package in the range of $100-120K, an annual bonus along with a very flexible hybrid work schedule. In your role as Senior Tax Analyst/Accountant you will primarily deal with Federal and State Tax Compliance, which entails preparing federal and state income tax return workpapers, assisting with requests for income tax credit calculations, and filing and tracking state income tax estimated and extension payments. Your responsibilities will also cover transfer pricing, financial reporting, preparing income tax provisions, reviewing fixed asset additions, and manage monthly tax entries and quarterly tax account reconciliations. You will assist the Corporate Tax Manager with tax audits, respond to IRS and state audit defenses and notices, and provide support for data requests from our external auditors. This global company is looking for a candidate with a four-year degree in Accounting, Finance, or Business Administration, with at least 4 years of relevant tax experience ideally in a corporate global setting. Advanced Excel skills, strong analytical abilities, and excellent organizational skills are a must, Candidates with a graduate degree in Tax, Finance, or Accounting, and a CPA designation are favored. If you're a detail-oriented individual who can multitask and meet deadlines, while bringing your tax expertise to our team, please don't hesitate to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare federal and state income tax return workpapers</p><p>• Calculate income tax credits.</p><p>• Manage and track state income tax estimated and extension payments</p><p>• Prepare annual reconciliations of intercompany transactions</p><p>• Prepare income tax provisions</p><p>• Review and maintain records for fixed assets</p><p>• Prepare monthly tax journal entries and perform quarterly reconciliations of tax accounts.</p><p>• Assist with tax audits by handling data requests and federal and state audit inquiries.</p>
  • 2025-12-12T19:04:16Z
Sr. Python Engineer
  • Morrisville, NC
  • onsite
  • Temporary
  • 55.00 - 59.00 USD / Hourly
  • We are looking for a highly skilled Senior Python Engineer to join our team in Morrisville, North Carolina. In this role, you will play a critical part in developing innovative software tools and solutions to enhance application security. This is a long-term contract opportunity designed for professionals who are passionate about delivering high-quality results and contributing to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Develop robust, object-oriented Python applications that address new security requirements and align with client needs.<br>• Implement and maintain automated testing frameworks using Pytest to ensure software reliability and functionality.<br>• Build, deploy, and manage containerized applications using Docker and other containerization tools.<br>• Collaborate with cross-functional teams to design, develop, and deploy serverless solutions in cloud environments.<br>• Optimize application performance and scalability on AWS platforms, including EC2.<br>• Integrate microservices and REST APIs to support seamless communication between components.<br>• Contribute to the design and implementation of modern UI/UX solutions using React and relevant technologies.<br>• Apply DevOps best practices, including version control with Git and CI/CD pipelines with Jenkins.<br>• Participate in Agile/Scrum development processes, ensuring timely delivery and adaptability to evolving requirements.<br>• Stay updated on security and compliance frameworks to enhance the security of developed applications.
  • 2025-11-14T20:34:12Z