18 Results for Customer Service Jobs in Raleigh, NC

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Credit Processor

Raleigh, NC
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Credit Processor to join an organization in Raleigh, North Carolina. This contract opportunity with permanent potential is ideal for someone with experience supporting credit and collections activities while maintaining accurate customer records and handling sensitive financial information with care. The person in this role will contribute to efficient account administration, returned check processing, and communication with internal teams to help keep credit operations running smoothly. Responsibilities:• Manage customer account setup requests and perform ongoing account updates with a strong focus on accuracy and timeliness.• Process returned checks promptly, ensuring all related records are updated and documented correctly.• Monitor returned check activity and identify appropriate next steps to support collection efforts.• Maintain organized credit files and safeguard confidential customer and financial information.• Review account issues or unusual credit situations and escalate them to the Credit Management Team when needed.• Partner with store leadership and divisional contacts to support credit-related questions and maintain effective working relationships.• Verify customer account data regularly to help ensure records remain complete, current, and reliable.• Assist with additional credit and administrative tasks as assigned to support daily operations.
2026-10-01T18:04:33Z

Help Desk/Desktop Support Analyst

Raleigh, NC
remote
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting. Responsibilities: • Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems. • Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process. • Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software. • Prioritize and triage service desk requests based on urgency, business impact, and established support procedures. • Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience. • Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution. • Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards. • Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
2026-10-28T20:28:44Z

Senior Tax Accountant

Raleigh, NC
remote
Permanent / Full Time
- USD / Yearly
We are looking for a Senior Tax Accountant to join a fully remote advisory team serving real estate investors, syndicates, and fund managers. In this role, you will help clients navigate complex tax matters with practical guidance, timely follow-through, and clear communication they can apply with confidence. This position is ideal for a self-directed individual who values accountability, works effectively in an independent environment, and brings strong expertise in real estate taxation. Responsibilities:• Develop customized tax strategies for clients and refine those plans as circumstances, goals, or regulations change.• Analyze intricate tax questions by interpreting applicable tax law and authoritative guidance, then translate findings into sound recommendations.• Partner with tax preparation teams to align advisory plans with return preparation and support client communications throughout filing season.• Maintain strict compliance with industry standards, ethical requirements, and confidentiality expectations in all client engagements.• Serve as a knowledgeable resource on real estate tax matters, including transactions, entity structures, and related accounting considerations.• Monitor legislative and regulatory developments to keep client guidance current and technically accurate.• Contribute to internal initiatives that improve client service, operational effectiveness, proposal development, and team training efforts.• Keep project records, client notes, and workflow details accurate and current within established management processes.• Identify opportunities to introduce additional firm services that support client needs, such as bookkeeping or ongoing tax advisory support.
2026-09-30T22:13:44Z

Test Center Administrator

Raleigh, NC
onsite
Temporary / Contract
15.87 - 16.70 USD / Hourly
We are looking for a dependable Test Center Administrator to support daily operations at an exam site in Raleigh, North Carolina. This Long-term Contract position has a potential to become permanent and is ideal for someone who is comfortable assisting test takers, maintaining a secure environment, and handling routine administrative tasks in a structured setting. The role involves a mix of front-desk support, identity verification, and active monitoring of a web-based testing room to help ensure a smooth and compliant exam experience. Responsibilities:• Welcome candidates as they arrive and guide them through the check-in process in a courteous and attentive manner.• Verify identification and confirm each test taker meets entry requirements before admission to the exam area.• Conduct security screening by checking for prohibited items such as notes, calculators, or other unauthorized materials.• Support the administration of computer-based credentialing and certification exams by assisting with basic testing procedures.• Monitor the testing room at regular intervals throughout the day to help protect exam integrity and address any concerns promptly.• Perform light administrative duties, including organizing materials, updating records, and maintaining an orderly reception area.• Use computer applications confidently to manage scheduling, candidate check-in, and other testing-related tasks.• Remain mobile during shifts, including standing, walking, and making frequent rounds within the testing site.• Help maintain a calm, organized atmosphere for candidates testing in a small-site environment.
2026-10-28T15:08:47Z

Marketing Automation Manager

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
The Marketing Automation Manager is responsible for developing, managing, and optimizing marketing automation programs that support lead generation, customer engagement, and revenue growth. This role partners closely with marketing, sales, and other cross-functional teams to build effective campaigns, improve marketing processes, and leverage data to drive performance.Key Responsibilities<ul><li>Develop and manage automated marketing campaigns, workflows, and lead-nurturing programs.</li><li>Build and maintain email campaigns, customer journeys, segmentation, and personalization strategies.</li><li>Manage marketing automation platforms and ensure data, integrations, and workflows function effectively.</li><li>Partner with Marketing and Sales teams to support lead generation, lead scoring, qualification, and lifecycle management.</li><li>Monitor campaign performance and provide reporting and insights on key metrics such as engagement, conversion, pipeline, and ROI.</li><li>Conduct testing and optimization of emails, workflows, landing pages, forms, and other campaign elements.</li><li>Maintain data quality, audience segmentation, and marketing database processes.</li><li>Collaborate with content, creative, digital, and analytics teams to execute integrated campaigns.</li><li>Identify opportunities to improve marketing processes through automation, personalization, and technology.</li><li>Stay current on marketing automation trends, best practices, and emerging technologies.</li></ul>
2026-10-19T20:58:45Z

Billing Clerk

South Boston, VA
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a detail-focused Billing Clerk to support accurate invoicing and account follow-up for a Contract position based in South Boston, Virginia. This role is ideal for someone who is comfortable working with billing records, preparing customer statements, and resolving payment-related issues in a timely manner. The successful candidate will help maintain organized financial information while using computerized billing tools to support daily operations. Responsibilities: • Prepare and issue invoices with accuracy, ensuring billing details are complete and aligned with account information. • Review account activity and follow up on outstanding balances to support timely collections. • Generate and distribute billing statements to customers according to established schedules. • Enter, update, and verify billing data within computerized billing systems to maintain reliable records. • Investigate discrepancies in charges or payments and coordinate with internal teams to resolve them efficiently. • Maintain organized documentation related to invoices, statements, payments, and account adjustments. • Assist with routine billing system tasks, including record updates and transaction tracking, to support smooth processing.
2026-10-28T16:53:45Z

Accounting Manager/Supervisor

Durham, NC
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
Robert Half is seeking an experienced Accounting Manager to oversee day-to-day accounting operations and help ensure the accuracy, integrity, and timeliness of financial reporting for our client. This role will support finance leadership and cross-functional teams by managing core accounting processes, maintaining strong internal controls, and delivering financial information that supports business decision-making. Reporting to senior finance leadership, the Accounting Manager will be responsible for key financial operations, supervising accounting support staff, and assisting with the monthly close, reporting, tax compliance, and audit activities. This position requires strong technical accounting knowledge, analytical ability, attention to detail, and a collaborative approach. Key Responsibilities<ul><li>Manage the general ledger and month-end close process, including journal entries, accruals, and adjustments</li><li>Oversee accounting related to inventory, cost of goods sold, and product cost data</li><li>Supervise accounts payable activities to ensure accurate and timely processing</li><li>Reconcile accounts receivable balances</li><li>Manage and reconcile prepaid expenses</li><li>Review and correct general ledger coding as needed</li><li>Administer company credit card activity and monitor spending</li><li>Maintain daily cash forecasting and assist with monthly cash reconciliations</li><li>Prepare monthly, quarterly, and annual financial reports</li><li>Support compliance with indirect and corporate tax filing requirements</li><li>Assist with annual audits and provide supporting documentation</li><li>Supervise and review the work of accounting support staff</li><li>Contribute to budgeting, forecasting, and variance analysis</li><li>Perform product margin analysis and support pricing discussions</li><li>Identify and implement process improvements and strengthen internal controls</li><li>Partner with cross-functional teams, including operations, supply chain, and commercial functions, to ensure financial data accuracy</li><li>Provide ad hoc financial reporting and analysis to leadership</li><li>Perform other related duties as needed</li></ul> For immediate consideration please apply or contact directly Steve Fields at 919-787-8226.
2026-10-23T13:28:45Z

Sr. Director, Legal

Raleigh, NC
onsite
Permanent / Full Time
250000.00 - 350000.00 USD / Yearly
We are looking for an experienced senior legal leader to oversee a broad range of commercial and corporate legal matters for a global organization in Raleigh, North Carolina. This role will serve as a strategic advisor to key business stakeholders, guiding contract strategy, managing legal risk, and supporting sound business decisions. The ideal candidate brings deep knowledge of commercial agreements, strong negotiation capabilities, and a practical approach to advising cross-functional teams in a fast-paced environment. Responsibilities:• Lead the review, drafting, and negotiation of a wide variety of commercial agreements to support business objectives while protecting the company’s interests.• Provide practical legal counsel on corporate matters, helping internal partners evaluate risk and maintain alignment with applicable laws and company standards.• Develop contract structures, fallback positions, and negotiation strategies that enable efficient deal execution across multiple business functions.• Advise leadership and operational teams on legal implications related to vendor, customer, licensing, and other business arrangements.• Establish and refine contract review processes, playbooks, and templates to improve consistency, speed, and quality in legal support.• Partner with internal stakeholders to resolve complex contractual issues, balance legal exposure with commercial priorities, and drive informed decision-making.• Monitor changes in relevant legal and regulatory requirements and translate them into actionable guidance for the business.• Support legal operations and process updates, including business-related workflow or system changes, when needed, to strengthen contracting and governance practices.<ul><li>Manage and provide leadership to a global team of commercial attorneys across multiple international jurisdictions.</li></ul>
2026-10-06T13:58:44Z

Receptionist

Durham, NC
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-desk operations for a non-profit organization in Durham, North Carolina. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and keeping administrative tasks organized. The person in this role will serve as a key first point of contact for visitors and callers while helping the office run smoothly on a part-time basis. Responsibilities: • Welcome visitors warmly, provide direction, and ensure a positive front-desk experience for guests and staff. • Manage a multi-line phone system by answering incoming calls promptly, transferring callers accurately, and taking clear messages when needed. • Monitor the reception area to maintain an organized, detail-oriented, and approachable office environment. • Respond to routine inquiries and route questions to the appropriate team members or departments. • Support day-to-day administrative activities such as logging messages, handling basic office correspondence, and assisting with general clerical tasks. • Coordinate communication flow between visitors, callers, and internal staff to help maintain efficient office operations. • Handle switchboard activity with attention to detail, ensuring calls across multiple lines are directed without delay. • Provide dependable part-time front-desk coverage according to the organization's scheduling needs.
2026-10-15T20:04:12Z

Bookkeeper

Smithfield, NC
remote
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for an experienced Bookkeeper to join a team in North Carolina on a contract basis with the potential for a permanent position. This position is ideal for someone who can manage day-to-day accounting activities across multiple client accounts while maintaining accuracy, organization, and strong financial controls. The role requires hands-on expertise with QuickBooks Online, QuickBooks Desktop, and advanced Excel skills to support reporting, reconciliations, and overall bookkeeping operations. Responsibilities: • Oversee complete bookkeeping functions for multiple client accounts, ensuring financial records are current, accurate, and properly maintained. • Process accounts payable and accounts receivable activities, including invoice handling, payment tracking, and account follow-up. • Reconcile bank and credit card statements on a regular basis to identify discrepancies and maintain clean financial data. • Prepare financial reports and supporting spreadsheets using Excel to assist with account analysis and decision-making. • Manage bookkeeping workflows in both QuickBooks Online and QuickBooks Desktop based on client needs and reporting requirements. • Maintain organized documentation for transactions, vendor records, customer accounts, and supporting financial materials. • Communicate with clients to address bookkeeping questions, gather needed information, and provide updates on account status. • Support additional accounting-related tasks as needed to ensure smooth and efficient financial operations.
2026-10-20T15:53:46Z

Staff Accountant

Raleigh, NC
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Staff Accountant to join a client team in Raleigh, North Carolina on a Long-term Contract basis. This opportunity is well suited for someone who wants to build a strong foundation in accounting and audit-related work within a services environment. Candidates with an accounting-focused education, strong written communication, and solid Microsoft Office skills will thrive in this role. The position offers hands-on exposure to financial analysis, documentation review, and core accounting processes while supporting client engagements. Responsibilities: • Review financial records and supporting documentation to assist with audit-focused accounting assignments. • Prepare journal entries, reconcile general ledger activity, and help maintain accurate accounting records. • Support work related to corporate tax, sales tax, and tax return documentation as needed across client engagements. • Organize electronic files, spreadsheets, and written reports to ensure workpapers are complete and easy to reference. • Analyze accounting data for accuracy, identify discrepancies, and follow through on necessary corrections. • Collaborate with team members on client deliverables while meeting deadlines and maintaining high quality standards. • Contribute to hospital cost reporting assignments when applicable based on project needs and experience level. • Communicate findings and status updates clearly in written documents and internal discussions.
2026-10-20T12:13:45Z

Tax Preparer

Durham, NC
onsite
Temporary to Hire
31.35 - 36.30 USD / Hourly
We are looking for a Tax Preparer to support individual and business tax engagements for a client in Durham, North Carolina. This contract opportunity is ideal for someone who can manage a range of filing scenarios, contribute to tax planning efforts, and provide well-supported research on tax matters. The person in this role will work across federal and multi-state filings while helping maintain accurate financial information and assisting with tax-related correspondence. Responsibilities: • Prepare individual and business tax filings, including straightforward and more involved returns, with a strong focus on accuracy and timeliness. • Complete federal and multi-state returns for clients while ensuring compliance with current tax regulations and filing requirements. • Develop tax projections and support planning activities to help clients understand potential liabilities and opportunities. • Perform targeted tax research to clarify filing positions, resolve questions, and support advisory work. • Assist in drafting and organizing responses to tax agency notices and other related correspondence. • Review financial records and bookkeeping details to gather complete information needed for return preparation. • Use tax and accounting software to organize client data, prepare returns, and maintain supporting documentation.
2026-10-28T16:48:42Z

Billing Clerk

Morrisville, NC
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a detail-oriented Billing Clerk to join a manufacturing organization in North Carolina on a contract basis with the potential for a permanent role. This position plays an important role in keeping billing and accounting operations accurate, organized, and on schedule through invoice processing, payment application, and account reconciliation activities. The ideal candidate is comfortable working across receivables and payables, resolving account issues efficiently, and maintaining dependable financial records in a fast-paced environment. Responsibilities: • Create and distribute customer invoices promptly while ensuring billing information is complete and accurate. • Examine pricing, shipment charges, tax details, payment terms, and quantities to confirm each invoice is correct before release. • Record incoming payments, post cash receipts to the appropriate accounts, and maintain up-to-date customer balances. • Track overdue accounts, communicate with customers regarding open items, and support collection efforts to reduce aging balances. • Investigate billing questions, payment variances, and account discrepancies, then prepare necessary adjustments such as credit or debit memos. • Process supplier invoices by matching them to purchasing and receiving documentation and entering approved transactions into the accounting system. • Reconcile vendor statements, address supplier inquiries, and assist with payment processing and expense-related transactions. • Support month-end and year-end accounting activities by preparing reconciliations, organizing records, and assisting with audit documentation. • Identify opportunities to improve billing, collections, and invoice workflows while handling additional accounting and administrative duties as needed.
2026-10-28T16:22:45Z

Bookkeeper

South Boston, VA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Bookkeeper to support daily financial operations for a organization in Virginia. This contract position offers the potential for a permanent role and is ideal for someone who enjoys maintaining accurate records, managing core accounting activities, and helping keep financial information organized and up to date. The right candidate will bring strong hands-on experience with bookkeeping processes and the ability to work confidently within QuickBooks. Responsibilities:• Maintain accurate financial records by recording transactions, updating ledgers, and ensuring documentation is complete and organized.• Process vendor invoices and coordinate timely payments while monitoring outstanding obligations and resolving discrepancies as needed.• Prepare and issue customer invoices, track incoming payments, and follow up on past-due balances to support healthy cash flow.• Reconcile bank accounts on a regular basis to verify account accuracy and investigate variances promptly.• Use QuickBooks to manage day-to-day accounting activity, generate reports, and keep financial data current.• Support month-end financial close activities by reviewing entries, confirming balances, and assisting with routine reporting.• Communicate with internal contacts and external partners to address billing questions, payment issues, and account concerns.
2026-11-02T14:48:40Z

Sr. Accountant

Smithfield, NC
onsite
Temporary to Hire
34.00 - 38.00 USD / Hourly
We are looking for a detail-oriented Sr. Staff Accountant to join a growing organization in North Carolina. This contract opportunity supports accounting activities across multiple business units and offers close partnership with leadership on core financial operations. The role is well suited for someone who enjoys balancing day-to-day accounting execution with problem-solving and process enhancement in a fast-moving environment. Responsibilities:• Manage monthly reconciliations for several bank accounts and credit card statements, identifying and clearing variances in a timely manner.• Record and reconcile customer payments, account adjustments, and outstanding balances while following up on aged receivables and exceptions.• Provide accounts payable support through invoice review, general ledger coding, purchase order matching, and accrual preparation for services received but not yet billed.• Prepare and post journal entries related to accruals, reclassifications, and intercompany activity as part of the monthly close cycle.• Review project and purchasing transactions to confirm accurate cost assignment and resolve coding or allocation issues affecting job-cost reporting.• Handle subcontractor withholding tax processing and maintain supporting filings and documentation in accordance with state requirements.• Assist with monthly financial close and reporting tasks to help ensure accurate and timely results across multiple entities.• Create and update documentation for recurring accounting workflows and recommend improvements that strengthen efficiency and internal controls.• Support accounting system-related initiatives, including implementations, conversions, or data migration activities when needed.
2026-10-27T14:23:44Z

Communcations Specialist

Raleigh, NC
onsite
Temporary / Contract
- USD / Hourly
We are seeking a detail-oriented and creative Communications Specialist to support internal and external communications initiatives. This role will focus on developing engaging content, maintaining consistent brand messaging, and executing communication strategies across multiple channels. <ul><li>Develop, write, and edit content for newsletters, emails, websites, social media, and marketing materials.</li><li>Support internal and external communication campaigns to ensure consistent brand messaging.</li><li>Manage and update website content, social media platforms, and other digital communication channels.</li><li>Collaborate with marketing, leadership, and cross-functional teams on communication initiatives.</li><li>Track communication performance and identify opportunities for improvement.</li></ul>
2026-10-27T15:18:45Z

Billing Clerk

Greensboro, NC
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Billing Clerk to join our team. This contract opportunity is ideal for someone who is comfortable managing billing activities, reviewing account details for accuracy, and supporting timely payment processing. The person in this role will help maintain organized billing records, prepare customer statements, and work within computerized billing systems to keep financial information current and accurate. Responsibilities: • Prepare and issue invoices and billing statements with a high level of accuracy and consistency. • Review account information, charges, and supporting records to ensure billing details are complete and correct. • Follow up on outstanding balances and assist with collection-related activities in a thorough manner. • Maintain billing data within computerized systems and update records as needed to reflect current account activity. • Investigate billing discrepancies, resolve routine issues, and communicate findings to the appropriate parties. • Support daily billing operations by organizing documentation, tracking transactions, and meeting established deadlines.
2026-10-28T16:48:42Z

Office Assistant

Morrisville, NC
onsite
Temporary / Contract
18.75 - 19.75 USD / Hourly
We are looking for a dependable Office Assistant to support daily administrative and front-desk operations in North Carolina. This short-term Contract position is ideal for someone who enjoys keeping an office organized, assisting visitors and callers, and handling routine clerical tasks with accuracy. The role requires strong attention to detail, clear communication, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Welcome visitors courteously and serve as the first point of contact for the office.• Manage incoming phone calls, direct inquiries to the appropriate team members, and relay messages accurately.• Prepare, scan, file, and organize documents to maintain accessible and up-to-date records.• Provide day-to-day administrative support through data entry, document handling, and general office coordination.• Assist with clerical activities such as copying, sorting paperwork, and maintaining office supplies.• Keep shared office areas orderly and help ensure smooth front-desk operations throughout the day.
2026-10-09T12:18:46Z

18 results for Customer Service in Raleigh, NC