<p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Raleigh, NC. This role focuses on delivering exceptional customer support, addressing inquiries, and resolving concerns in accordance with consumer laws and company policies. The position requires strong communication and organizational abilities, along with a proactive approach to enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries related to sales, promotions, installations, and communications.</p><p>• Resolve customer complaints and claims efficiently while ensuring compliance with consumer laws and company policies.</p><p>• Develop and implement initiatives to proactively educate and inform customers about services and products.</p><p>• Contribute to improvement plans based on feedback from customer surveys and satisfaction metrics.</p><p>• Follow established procedures and guidelines to ensure seamless decision-making and task execution.</p><p>• Collaborate with internal teams to refine processes and enhance customer service strategies.</p><p>• Maintain and apply a solid understanding of work routines and technical procedures within the discipline.</p><p>• Assist with the administration of claims and coordination with suppliers when necessary.</p><p>• Promote sales initiatives and ensure customers are aware of current promotions.</p><p>• Utilize tools such as Adobe Flex and NIS to optimize customer service workflows.</p>
We are looking for a detail-oriented Medical Claims Analyst to join our team in Raleigh, North Carolina. This long-term contract position is ideal for someone with extensive experience in medical claims processing and a strong ability to manage repetitive clerical tasks effectively. The role requires a collaborative team player who is dependable, punctual, and committed to delivering high-quality results.<br><br>Responsibilities:<br>• Process and reconcile medical claims efficiently, ensuring all records are accurate and up-to-date.<br>• Resubmit denied or rejected claims, following proper protocols to secure approvals.<br>• Post payments accurately into multiple systems, maintaining consistency and precision.<br>• Utilize payer portals to manage claims and track progress effectively.<br>• Perform clerical tasks such as data entry and filing with a focus on accuracy and attention to detail.<br>• Collaborate with a team of professionals to ensure smooth workflows and timely completion of tasks.<br>• Monitor claim statuses to identify and resolve discrepancies proactively.<br>• Maintain compliance with relevant policies and regulations in the healthcare industry.<br>• Provide support in behavioral health payment posting processes.<br>• Communicate effectively with team members and external parties regarding claim-related issues.
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
We are looking for a skilled Medical Billing Specialist to join our team in Raeford, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance companies with accuracy and attention to detail.<br>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.<br>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.<br>• Collaborate with healthcare providers and administrative staff to address billing inquiries.<br>• Monitor and track payments, ensuring proper documentation and record-keeping.<br>• Generate and analyze billing reports to identify trends and improve processes.<br>• Assist patients with billing-related questions and provide clear and precise communication.<br>• Ensure compliance with all billing policies, procedures, and legal requirements.<br>• Support the implementation of new billing systems or updates as needed.
We are looking for a detail-oriented Billing Clerk to join our team in South Boston, Virginia. This is a Contract position where you will play a critical role in ensuring accurate and timely billing processes. The ideal candidate will have strong organizational skills and experience with computerized billing systems.<br><br>Responsibilities:<br>• Prepare and issue accurate billing statements for clients in accordance with company policies.<br>• Monitor and manage billing collections to ensure timely payments.<br>• Maintain and update billing records within computerized systems.<br>• Investigate and resolve billing discrepancies or customer inquiries.<br>• Collaborate with other departments to verify billing details and address any inconsistencies.<br>• Generate reports on billing activities and provide insights to management.<br>• Handle sensitive financial information with confidentiality and professionalism.<br>• Ensure compliance with regulatory requirements and company standards.<br>• Assist in improving billing processes to enhance efficiency and accuracy.
