<p><strong>Collections Supervisor</strong></p><p><strong>Chicago land area </strong></p><p><br></p><p><strong><em>Outstanding culture and advancement </em></strong></p><p><strong><em>Face Paced </em></strong></p><p><strong><em>High Volume </em></strong></p><p><strong><em>SAP </em></strong></p><p><br></p><p><strong>Join a high-performance finance team where your leadership will make a measurable impact.</strong> We're looking for an experienced <strong>Collections Supervisor</strong> who thrives in a fast-paced, collaborative environment and is passionate about mentoring others, improving processes, and driving results. If you’re ready to elevate your career and play a key role in shaping the future of our Accounts Receivable function, we want to hear from you.</p><p><br></p><p>🔍 <strong>About the Role</strong></p><p>As the <strong>Collections Supervisor</strong>, you’ll lead a team of Collections Specialists and serve as a strategic partner across departments like Sales, Accounts Receivable, Cash Application, Pricing, and Supply Chain. You'll not only ensure the timely collection of receivables but also play a critical role in optimizing processes, identifying risk, and improving KPIs that drive the company’s financial success.</p><p>This role offers the opportunity to lead change, develop talent, and drive innovation in our collections strategy — while maintaining a strong focus on the customer experience.</p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><ul><li><strong>Lead & Develop</strong> a high-performing team of Collections Specialists, coaching and mentoring to ensure success and professional growth.</li><li><strong>Improve Performance</strong> by managing metrics, KPIs, and workflows to maximize team productivity and cash collection.</li><li><strong>Drive Process Innovation</strong> by identifying opportunities for automation and operational efficiencies within the AR and collections space.</li><li><strong>Collaborate Cross-Functionally</strong> with Sales, Disputes & Deductions, and other key stakeholders to proactively address payment delays and account issues.</li><li><strong>Monitor & Mitigate Risk</strong> by identifying high-risk customers and tracking key accounts through detailed analysis and reporting.</li><li><strong>Deliver Results</strong> through timely, data-driven collections strategies, including cash forecasting and bad debt management.</li><li><strong>Own the Relationship</strong> by facilitating customer calls and reviews to resolve disputes and strengthen client partnerships.</li></ul><p>The company offers insurance, 401K, vacation, holiday pay and more. </p>
We are looking for an experienced Credit Analyst to join our team in Brookfield, Wisconsin. This role will focus on managing credit and underwriting operations for small-ticket loans and equipment leases, while also contributing to the company’s strategic growth initiatives. The ideal candidate will have a strong background in commercial credit analysis and leadership, with a commitment to delivering exceptional service and maintaining regulatory compliance.<br><br>Responsibilities:<br>• Oversee credit and underwriting processes for small-ticket loans and equipment leases, ranging from $10,000 to $250,000 or more.<br>• Provide leadership and mentorship to a team of credit analysts and underwriters, including setting credit authorities and training programs.<br>• Review and approve complex transactions, ensuring they align with company guidelines while addressing exceptions when necessary.<br>• Develop and implement scalable credit scoring models and automated underwriting systems to improve efficiency.<br>• Collaborate with Sales, Operations, and Customer Service teams to ensure timely processing and an exceptional customer experience.<br>• Monitor portfolio performance, focusing on delinquency rates and loss metrics, and take proactive measures to mitigate risks.<br>• Maintain compliance with regulatory requirements and prepare for annual audits.<br>• Update and refine Ideal Customer profiles on a regular basis to align with business needs.<br>• Serve as a member of the Executive Leadership Team, contributing to strategic planning and risk management initiatives.
