<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>60,000 - 70,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>401k</li><li>paid time off</li><li>paid holidays</li><li>life insurance</li></ul><p>Responsibilities</p><ul><li>Enter customer orders accurately and efficiently into the system</li><li>Review orders for completeness, pricing accuracy, and proper documentation</li><li>Provide timely responses to customer inquiries via phone and email</li><li>Assist customers with order status updates, product information, and issue resolution</li></ul>
We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
<p>We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up conferences and events:</p><p><br></p><p>Responsibilities:</p><p>• Maintain computer hardware and peripherals by performing upgrades, replacements, and ensuring proper documentation and inventory management.</p><p>• Offer guidance and support to Tier 1 team members, fostering collaboration and knowledge sharing.</p><p>• Apply corporate processes such as Incident, Problem, and Change management to efficiently resolve technical issues.</p><p>• Manage user accounts throughout their lifecycle, including onboarding, modifications, and departures.</p><p>• Troubleshoot a wide range of end-user issues, providing in-depth analysis for web and mobile applications.</p><p>• Handle escalated tickets related to server and network challenges, ensuring timely resolutions.</p><p>• Ensure compliance with organizational standards by closing tickets promptly and delivering exceptional customer service.</p><p>• Demonstrate understanding of network systems, servers, PCs, databases, and proprietary platforms to address technical problems effectively.</p>
<p><strong>Overview</strong></p><p>The Vice President of Investor Relations – Transfer Agency will play a key leadership role within the Alternative Investment Services (AIS) division, supporting the delivery of investor relations services to clients across hedge funds, private equity, and fund-of-funds. This position requires a strong background in investor relations operations, regulatory compliance, and alternative investment structures, with a focus on client service excellence, process optimization, and risk mitigation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for a portfolio of clients and their investors, managing all inquiries and ensuring timely, accurate resolution.</li><li>Build and maintain strong relationships with clients, investors, internal AIS teams, and cross-functional business partners.</li><li>Oversee transactional workflows including investor subscriptions, redemptions, transfers, and documentation review (including KYC/AML).</li><li>Conduct completeness and quality assurance reviews of investor activity and fund changes.</li><li>Partner across the Investor Relations and AIS departments to ensure all processes align with internal risk management and compliance standards.</li><li>Support and execute system implementations, data migrations, and change management initiatives.</li><li>Contribute to re-engineering efforts to improve accuracy, efficiency, and scalability of investor relations operations.</li><li>Coach and mentor junior team members to support professional growth and team performance.</li><li>Collaborate with global offices to promote a “follow-the-sun” service model and maintain consistent standards of excellence.</li><li>Produce and analyze management information reports (MIS/KPIs) to support strategic decision-making.</li><li>Drive documentation of processes and ensure timely, effective delivery of services across departments.</li></ul><p><br></p>
<p>The Data Operations & Automation Specialist is responsible for optimizing the use of internal and external data across the organization’s core financial systems. This role manages data exchanges, ensures seamless integration with third-party platforms, and supports the development of business intelligence (BI) solutions. The Specialist leads automation initiatives, oversees accurate and timely reporting, and provides technical expertise to enable data-driven decision-making across the organization.</p><p><br></p><p>Essential Duties & Responsibilities</p><ul><li>Oversee and support the organization’s core financial system, including monitoring performance, resolving issues, and ensuring compliance with security standards.</li><li>Serve as the primary point of contact for users, providing guidance, troubleshooting, and technical expertise.</li><li>Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automation (DPA), including process discovery, scripting, testing, deployment, and support.</li><li>Collaborate with cross-functional teams to analyze data and processes, supporting data-driven decision-making.</li><li>Develop, automate, and maintain BI reporting solutions to provide actionable insights.</li><li>Identify opportunities for automation and streamline manual processes through scripting and system enhancements.</li><li>Manage data transfers and integrations between core systems, third-party applications, and internal platforms.</li><li>Support and maintain SQL databases for server-based applications.</li><li>Test and maintain disaster recovery processes to ensure business continuity.</li><li>Assist in evaluating, testing, and deploying new hardware and software systems.</li><li>Partner with departments to design and deploy reports and dashboards that enhance operational efficiency.</li></ul><p><br></p>
<p><strong>Position: Supply Chain Specialist</strong></p><p>The Supply Chain Specialist manages all facets of the order processing cycle, consistently seeking opportunities to enhance efficiency while aligning with broader departmental or organizational objectives. This role represents the organization positively and professionally, collaborating within a fast-paced, team-oriented environment to meet both team and individual performance metrics. Responsibilities include analyzing workflows, tracking key metrics, implementing process improvements, and supporting necessary changes.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Order Fulfillment</strong></p><ul><li>Effectively prioritize and manage assigned tasks and workload.</li><li>Coordinate with suppliers regarding export documentation requirements.</li><li>Manage communications and order coordination with key logistics providers, distributors, and warehouse partners.</li><li>Maintain and document processes, including clear RACI (Responsible, Accountable, Consulted, Informed) charts for distributor-specific procedures.</li><li>Serve as main point of contact for customer communications.</li><li>Facilitate communication with sales teams when needed.</li><li>Oversee order processing and tracking using daily open orders reporting.</li><li>Anticipate potential risks to shipping timelines and address proactively.</li><li>Support the sample order process as required.</li><li>Review distributor inventory reports and discuss ordering needs with sales and distribution partners.</li><li>Analyze reporting (primarily in Excel) related to orders, key metrics, and allocations.</li><li>Prepare and follow up on necessary documentation with suppliers.</li><li>Review and clear backorder holds to ensure timely order release.</li><li>Propose improvements to existing processes through brainstorming and analysis.</li><li>Complete mid-month and month-end operational checks for assigned territories and team.</li><li>Provide coverage and support for team members as needed.</li></ul><p><strong>Accounting & Financial</strong></p><ul><li>Follow up with accounting on any credit or pricing holds.</li><li>Collaborate with the finance and accounting teams to ensure accuracy in excise tax processing.</li><li>Manage requests related to credits and rebills as required.</li></ul><p><strong>Compliance</strong></p><ul><li>Adhere to allocation protocols and support new product or distributor onboarding processes.</li></ul><p><br></p>
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.<br><br>Responsibilities:<br>• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.<br>• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.<br>• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.<br>• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.<br>• Monitor and enforce endpoint security protocols, including encryption and compliance measures.<br>• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.<br>• Utilize strong analytical skills to diagnose and resolve complex technical issues.<br>• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.<br>• Stay current with emerging technologies and trends to continuously improve desktop support processes.
<p>Are you detail-oriented and driven to resolve complex credit and collections challenges? Our team is seeking a Credit and Collections Specialist to support our accounts receivable function, play a key role in cash flow management, and deliver outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable to identify and follow up on overdue accounts.</li><li>Proactively contact customers regarding outstanding invoices via phone, email, and written communication.</li><li>Investigate and resolve billing disputes and payment discrepancies; provide necessary supporting documentation.</li><li>Negotiate payment arrangements and set up payment plans as appropriate.</li><li>Document and update customer payment statuses in accounting and collections systems.</li><li>Partner with sales, accounting, and customer service teams to resolve collection issues efficiently.</li><li>Prepare and distribute regular aging reports for management, highlighting high-risk accounts.</li><li>Review credit applications and assist with customer credit assessments.</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience in collections or accounts receivable is required.</li><li>Proficiency in Microsoft Excel is a must; comfortable working with internal CRM or accounting systems.</li><li>Excellent communication skills — assertive yet customer-focused.</li><li>Strong negotiation, problem-solving, and documentation abilities.</li><li>Ability to collaborate cross-functionally and prioritize workload independently.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience in credit and collections within a fast-paced, team environment.</li><li>Tech savvy with the capability to quickly learn and leverage new software tools.</li></ul><p>If you thrive when investigating accounts, negotiating outcomes, and communicating effectively with customers, we want to connect with you.</p><p>Ready to make an impact? Apply today and help us maintain strong financial performance while building positive client relationships.</p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p>A fast-growing, VC-backed Fintech is currently looking for a Senior Business Analyst to join its team. This is a rare opportunity to join at the ground floor and help shape the future of decentralized financial infrastructure. This role is ideal for a structured, detail-oriented consultant or implementation specialist who loves being in the trenches of functional delivery. You'll partner closely with the CEO and cross-functional teams to design workflows, define requirements, operationalize processes, and serve as the connective tissue across the organization.</p><p><br></p><p>Responsibilities will include:</p><p>· Lead requirements gathering via workshops, user interviews, and structured analysis</p><p>· Develop crisp functional specifications, workflows, business rules, and front-end behavior docs</p><p>· Map as-is/to-be processes and run gap analyses to improve efficiency and user experience</p><p>· Facilitate client workshops and translate insights into requirements, decision logs, and product direction</p><p>· Own UAT strategies, test cases, defect triage, and release readiness validation</p><p>· Create training materials and support both internal and client onboarding</p><p>· Drive alignment with product, engineering, UX, QA, and client-facing teams</p><p>· Maintain project plans, risks, timelines, and cross-functional communication</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
<p>About the Organization</p><p>A global leader in academic and professional publishing, this organization supports researchers, healthcare professionals, and educators through trusted brands, innovative platforms, and technology-enabled products. With a long history of advancing knowledge and open research, the organization partners closely with the communities it serves to share insights and drive progress worldwide.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>The Senior Legal Assistant provides administrative and corporate governance support, with additional legal and operational assistance to the U.S. legal team. The role plays a key part in supporting governance, compliance, and legal operations for the U.S. market.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Administrative & Corporate Governance (Primary Focus)</p><p><br></p><ul><li>Manage calendars, travel, expenses, meetings, and document preparation</li><li>Maintain physical and electronic files and office operations</li><li>Prepare presentations and spreadsheets</li><li>Support U.S. corporate governance, including maintaining corporate records, preparing minutes and consents, and coordinating state filings</li><li>Monitor compliance alerts and assist with KYC and related requests</li></ul><p><strong>Legal & Operational Support</strong></p><ul><li>Provide administrative support for contracts, litigation, and projects</li><li>Review and route subpoenas, complaints, and legal notices</li><li>Assist with document production, intercompany agreements, M& A due diligence, and legal research</li><li>Support trademark administration, risk management, and learning programs</li><li>Manage legal databases, document systems, and departmental materials</li></ul><p><br></p><p><br></p>
<p>We’re looking for a detail-oriented professional with experience in warehouse operations and logistics management to support our expanding business. This is a full-time, <strong>on-site role based in Morristown, NJ</strong>.</p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Deliver outstanding service to both internal teams and external clients, including providing shipment details and preparing quotes.</li><li>Organize and oversee domestic and international shipments across multiple transportation modes—booking, confirming, and tracking every step.</li><li>Handle a variety of coordination tasks such as:</li><li>Transportation and drayage</li><li>Warehousing and inventory control</li><li>Repackaging and transloading</li><li>Maintenance of leased equipment </li><li>Prepare and review shipping documentation to ensure accurate order processing and compliance with deadlines.</li><li>Maintain clear communication with customers and carriers, follow up on pre-alerts, and keep thorough electronic records.</li><li>Monitor inventory for assigned product lines, including physical checks, SAP updates, and month-end reporting.</li><li>Investigate claims, identify root causes, and provide structured information for resolution.</li><li>Support additional logistics-related tasks as needed.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>A global leader in the financial services and investment banking industry is seeking an <strong>Executive Director of Investor Relations</strong> to provide strategic leadership and operational oversight within its <strong>Alternative Investment Services (AIS)</strong> division. This individual will set the vision for investor relations operations, oversee key transformation initiatives, and ensure the delivery of best-in-class services to institutional clients and their investors.</p><p>The AIS division provides fund administration and middle-office services to single-manager hedge funds, private equity funds, and fund-of-funds, serving clients across North America, Europe, and Asia-Pacific.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide strategic direction and leadership for the Investor Relations (IR) team, ensuring alignment with overall business goals and client service objectives.</li><li>Serve as the senior escalation point for complex client and investor matters, demonstrating deep industry expertise and sound judgment.</li><li>Build and maintain strong relationships with senior stakeholders, investors, and internal partners across global operations.</li><li>Oversee and continuously enhance the end-to-end investor relations operating model, driving process optimization, innovation, and risk mitigation.</li><li>Lead large-scale transformation initiatives, including systems implementations, data migrations, and operational re-engineering projects.</li><li>Champion a culture of client service excellence, continuous improvement, and operational rigor.</li><li>Oversee execution of regulatory and compliance requirements to maintain adherence to global standards.</li><li>Drive adoption and evolution of the “follow-the-sun” service model for seamless global service delivery.</li><li>Identify and mitigate operational and regulatory risk areas in partnership with senior leadership and control teams.</li><li>Develop and mentor senior leaders and high-potential talent, fostering a culture of accountability and professional growth.</li><li>Leverage data-driven insights and KPIs to inform business strategy, performance management, and decision-making.</li><li>Represent Investor Relations in senior forums, cross-functional initiatives, and industry engagements.</li></ul><p><br></p>
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
<p>Robert Half is seeking an experienced Commercial Litigation Paralegal to support a dynamic legal practice. This position requires a minimum of 4+ years of recent experience handling commercial litigation, with bonus consideration for experience in insurance coverage, employment law, and/or securities. </p><p> </p><p>Certification as a paralegal is a plus.</p><p><br></p><p><strong>Location:</strong> New York, NY (On-site, 5 days per week)</p><p> <strong>Pay Rate:</strong> $35+/hour</p><p> <strong>Duration:</strong> Temp to Perm</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, file, and e-file legal documents in NYS Supreme Court and Federal Courts</li><li>Ensure strict compliance with all federal, state, local, and judges’ rules for filing and procedures</li><li>Draft, review, and proofread a variety of legal documents</li><li>Assist in the preparation of motion papers, discovery responses (bate-stamping), and privilege logs</li><li>Provide appellate support (e.g., creation of table of contents/authorities, cite-checking)</li><li>Organize and support depositions, arbitrations, and mediations (exhibit and binder prep)</li><li>Calendar important deadlines and monitor ongoing case developments</li></ul><p> </p>
<p>A global manufacturing organization is seeking an experienced and strategic <strong>Director of Information Technology</strong> to lead enterprise-wide IT operations within a multi-site manufacturing environment. This role is responsible for setting technology direction, ensuring secure and reliable infrastructure, and aligning IT initiatives with business goals to drive operational efficiency and scalability.</p><p>The Director of IT will serve as a key business partner to executive leadership, overseeing infrastructure, applications, cybersecurity, and support services while building and developing a high-performing IT team. This position plays a critical role in advancing technology capabilities and supporting long-term organizational growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Direct the design, implementation, and ongoing management of IT infrastructure, including servers, networks, applications, and cybersecurity.</li><li>Build, lead, and develop a global IT team, including developers, system administrators, and security professionals.</li><li>Manage relationships with technology vendors, including contract negotiation and service performance.</li><li>Evaluate emerging technologies and assess their applicability to manufacturing operations and enterprise systems.</li><li>Coach and mentor team members, supporting career development and fostering a culture of accountability and innovation.</li><li>Oversee a global IT support desk, ensuring a consistent and high-quality user experience for issue reporting, tracking, and escalation.</li><li>Partner with ERP, applications, and operations teams to ensure incidents are documented, resolved, and transitioned effectively.</li><li>Provide executive-level IT support to senior leadership, ensuring reliable and responsive technology experiences.</li><li>Lead the adoption of digital tools and platforms that enhance communication, collaboration, and productivity.</li></ul><p><br></p><p><br></p>
<p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
<p><strong>Tax Senior - Public Accounting, 1 day Work from Home </strong></p><p><strong>Anna Parson at Robert Half</strong> is actively seeking a skilled <strong>Tax Senior</strong> to join a thriving public accounting firm with an <strong>outstanding culture</strong> and <strong>diverse client base</strong>. This is an excellent opportunity for a talented tax professional looking to take their career to the next level while enjoying the support of a dynamic team environment.</p><p><br></p><p><strong>As a Tax Senior, you will:</strong></p><ul><li>Prepare and review complex individual, corporate, and partnership tax returns.</li><li>Assist in planning and implementing tax strategies for clients.</li><li>Stay current with evolving tax regulations and offer tailored solutions.</li><li>Showcase your QuickBooks experience.</li><li>Collaborate with clients and team members to deliver exceptional service.</li><li>Mentor and oversee junior staff to support their growth and development.</li></ul><p>Opportunity offers excellent benefits, flexibility and 60-65 hours during busy season with a post busy season bonus! </p><p><strong>Contact Anna Parson at Robert Half </strong>for confidential and immediate consideration about this amazing opportunity or apply now!</p>
