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7 results for Operational Risk Analyst in Providence, RI

Business Operations Analyst II

Providence, RI
onsite
Temporary
0 - 0 USD / Yearly
Position Overview The Business Operations Analyst II supports customer service operations by delivering reliable operational analysis performance reporting and insights within a regulated utility environment. With moderate autonomy this role analyzes customer service data monitors operational and compliance driven KPIs and maintains established dashboards and reporting solutions to support day to day operations forecasting and staffing decisions. The analyst partners with business and technical stakeholders to identify trends risks and root causes affecting service delivery while ensuring data accuracy documentation and regulatory readiness across reporting and analytics. ________________________________________ Key Responsibilities - Analyze customer services operational data including call volume handle time service levels backlog billing accuracy and customer satisfaction metrics - Develop and maintain dashboards scorecards and recurring reports for leadership and operational teams - Monitor key performance indicators KPIs related to customer experience efficiency and compliance - Identify trends risks and root causes impacting customer performance and service delivery - Partner with business stakeholders to translate operational needs into analytical requirements - Perform adhoc analyses in support of customer service operations performance monitoring and continuous improvement - Ensure accuracy consistency and transparency of reporting and documentation - Assist with data preparation for regulatory reporting or audits related to customer service performance
2026-04-15T00:00:00Z

Operations Specialist

Littleton, MA
onsite
Temporary
40 - 45 USD / Hourly
We are looking for a detail-oriented Operations Specialist to manage and maintain the facilities and operations of a banking institution in Littleton, Massachusetts. This long-term contract position involves overseeing building systems, grounds upkeep, and vendor relationships to ensure smooth operations across all credit union locations. The role requires a proactive approach to compliance, maintenance planning, and project management. Responsibilities: • Oversee the maintenance and functionality of mechanical, electrical, and plumbing systems across multiple facilities. • Manage repair and renovation projects, ensuring they are completed within budget and on schedule. • Coordinate physical security measures, including alarm systems and key access protocols. • Develop and implement a comprehensive five-year facilities and preventative maintenance plan. • Supervise vendor relationships for services such as janitorial work, landscaping, and snow removal. • Ensure compliance with local, state, and federal safety regulations, maintaining accurate documentation. • Act as the primary liaison for construction and renovation projects, collaborating with contractors to meet deadlines and budgetary requirements. • Negotiate and manage contracts with vendors, maintaining detailed records of agreements and equipment. • Administer office supply procurement systems and ensure operational efficiency. • Conduct occasional physical activities related to facilities inspections and maintenance.
2026-04-13T00:00:00Z

Business Analyst

East Watertown, MA
remote
Temporary
43.5385 - 50.413 USD / Hourly
We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams. Responsibilities: • Develop detailed user stories to support Salesforce enhancements and modifications. • Analyze and validate data, addressing decision trees and related inquiries. • Coordinate and schedule meetings, including roadshows to facilitate project communication. • Track and manage action items arising from collaborative sessions with stakeholders. • Conduct gap analyses to identify areas for improvement and ensure alignment with business needs. • Review and organize documentation to support decision-making processes. • Facilitate cross-functional collaboration to drive project success. • Provide support in customer service initiatives, particularly in call center environments.
2026-04-01T00:00:00Z

Financial Analyst

New London, CT
onsite
Permanent
80000 - 100000 USD / Yearly
Position: Financial AnalystLocation: Greater New London, CT (Hybrid / Flexible)Recruiter Contact: Ryan Genua Ryan.Genua@Roberthalf comJob Posting: RG0013405176 Position OverviewA growing organization in the Greater New London area is seeking a Financial Analyst to support budgeting, financial analysis, and operational reporting across the organization. This role partners closely with Accounting and cross‑functional leaders to improve financial visibility, support data‑driven decision‑making, and strengthen financial processes.The ideal candidate is analytically minded, detail‑oriented, and comfortable working across departments in a fast‑paced environment. Key ResponsibilitiesThe Financial Analyst supports financial operations and planning by reviewing and monitoring purchase activity, payment requests, and budgeted spend. This role ensures transactions are properly documented, aligned with approved budgets, accurately coded, and tracked, while partnering closely with Accounting to resolve discrepancies and improve reporting accuracy.The position plays an active role in budgeting and financial analysis by maintaining departmental budget models, analyzing spending trends, and preparing variance analyses. Findings are summarized into clear, concise insights for department leaders, highlighting risks, opportunities, and areas requiring attention, and supporting forecast updates throughout the fiscal year.In support of leadership decision‑making, the Financial Analyst assists with preparing financial summaries, dashboards, and presentation materials for senior management. This includes consolidating departmental inputs, translating financial data into meaningful narrative insights, and supporting executive‑level and strategic reporting needs.The role also works closely with Accounting on general ledger–related activity, including analysis of account activity, support for reclassifications and accruals, assistance during month‑end close, and maintenance of documentation to support audit readiness and compliance.Additionally, the Financial Analyst contributes to continuous improvement initiatives by helping document finance workflows, identifying reporting or automation opportunities, and collaborating across teams to strengthen financial controls and enhance spend visibility. If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Ryan Genua at Ryan.Genua@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.
2026-03-27T00:00:00Z

Financial Analyst

Westborough, MA
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for an experienced Financial Analyst to join our team in Westborough, Massachusetts. In this role, you will play a key part in driving financial insights and supporting strategic initiatives for our global operations network. You will collaborate with cross-functional teams to optimize processes, enhance operational efficiency, and contribute to long-term value creation. For Immediate Interview please call Victor Muller at 508 205 2136 Responsibilities:• Provide detailed financial analysis and insights to support strategic initiatives, mergers and acquisitions (M&A) integration, and operational performance.• Develop financial models and conduct scenario planning to evaluate transformation projects and footprint optimization efforts.• Assist in standardizing financial processes across the global operations network.• Prepare monthly synergy tracking reports, identifying trends, risks, and opportunities.• Collaborate with strategy and operations teams to align financial objectives with broader business goals.• Create executive-level presentations and reporting materials for senior leadership.• Maintain the integrity of financial data while ensuring compliance with corporate policies and internal contr
2026-04-14T00:00:00Z

Financial Analyst

Natick, MA
onsite
Permanent
55000 - 65000 USD / Yearly
Financial Analyst position open.For immediate interview call Victor Muller at 508 205 2136Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant & Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.Why Work for SMOC?• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.Primary Responsibilities:• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.• Forecast financial revenue and expenses on an as needed basis.• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.• Other duties as assigned.
2026-03-27T00:00:00Z

Legal Operations Manager

Harvard, MA
onsite
Permanent
65000 - 85000 USD / Yearly
We are looking for a motivated and detail-oriented Legal Operations Manager to join a small, community-focused law firm in the greater Ayer, Massachusetts area. This role is pivotal to ensuring seamless office operations, supporting attorneys, and maintaining an organized and efficient environment. If you thrive in a dynamic setting and enjoy taking initiative, we encourage you to apply. Responsibilities:• Oversee daily operations and administrative tasks to ensure the office runs smoothly.• Assist with onboarding new clients, including preparing necessary documentation and facilitating their initial experience.• Review and edit legal documents for accuracy and formatting.• Draft initial versions of legal documents such as deeds and proposal letters.• Manage correspondence, including drafting letters and addressing envelopes.• Support attorneys with overflow tasks to prevent bottlenecks during busy periods.• Organize workflows and maintain operational efficiency within the office.• Perform receptionist duties, including greeting clients and handling inquiries.• Monitor and maintain office supplies, ensuring availability and proper inventory management.
2026-04-03T00:00:00Z