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11 results for Noc Technician in Providence, RI

Systems Engineer
  • Lexington, MA
  • onsite
  • Temporary / Contract
  • 51.46 - 59.59 USD / Hourly
  • <p>We are looking for a Sr. Systems Engineer to support and enhance enterprise infrastructure. This long-term contract position is suited for a hands-on, detail-oriented individual who can manage core Microsoft platforms, strengthen endpoint and identity services, and help maintain a secure, reliable IT environment. The role will work across server administration, cloud-connected services, endpoint operations, and security response while partnering with technical teams and business stakeholders to improve operational performance.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration of Windows Server environments and maintain stable performance across core infrastructure systems.</p><p>• Support Hyper-V ecosystems by managing clustered hosts, virtual machines, storage resources, backup operations, and disaster recovery readiness.</p><p>• Maintain enterprise endpoint management through Microsoft Intune and related tools, including application rollout, policy configuration, compliance enforcement, and remediation scripting.</p><p>• Administer identity platforms such as Active Directory, Microsoft Entra ID, and Microsoft 365, including access controls, authentication methods, and user lifecycle activities.</p><p>• Investigate infrastructure and security incidents, resolve vulnerabilities, and contribute to response efforts and root cause reviews.</p><p>• Provide advanced troubleshooting as an escalation point for complex systems, endpoint, and networking issues affecting users and business services.</p><p>• Build and refine automation using PowerShell to reduce manual effort, improve consistency, and support scalable IT operations.</p><p>• Create and update technical documentation, operational standards, and support procedures to strengthen service delivery and governance.</p><p>• Work with vendors, managed security partners, and internal teams to coordinate platform support, compliance activities, and infrastructure improvements.</p>
  • 2026-09-15T19:48:40Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a contract Help Desk/Desktop Support Analyst to provide hands-on technical support for an office from early June through the end of the summer, with potential to continue into the fall or winter. This position is ideal for an experienced support specialist who is comfortable in a primarily Windows-based environment and can deliver responsive service to employees in person. The role blends deskside troubleshooting, user account support, application assistance, and meeting room technology support, while requiring strong communication and independent judgment in a small office setting.<br><br>Responsibilities:<br>• Deliver onsite desktop and deskside support three days per week for end users in the office<br>• Resolve higher-level technical issues that have been escalated through the support process and document outcomes in the ticketing system<br>• Troubleshoot problems involving Windows 10 and Windows 11, Microsoft 365 applications, and general endpoint functionality<br>• Install, remove, and reconfigure authorized software on employee devices while ensuring systems remain compliant with company standards<br>• Support account administration tasks such as onboarding and offboarding activities, including access setup and device readiness<br>• Provide assistance with conference room technology, audiovisual equipment, and meeting support to minimize business disruption<br>• Assist with device and security administration using tools such as Active Directory, Intune, Defender, and Duo<br>• Deliver application support and other related technical services as needed based on operational priorities
  • 2026-09-22T20:18:45Z
IT Manager/Director
  • Worcester, MA
  • onsite
  • Temporary / Contract
  • 43.54 - 50.41 USD / Hourly
  • <p>We are looking for either a Senior Systems Engineer looking to jump into a director role, or a Director looking for a new role where he can focus on more technical projects. Will lead infrastructure operations and technology support. This role is 100% onsite in Worcester, MA and is suited for a hands-on leader who can guide day-to-day IT performance while shaping reliable, secure, and scalable systems across the organization. The ideal candidate brings strong technical depth across enterprise environments and a practical approach to maintaining hardware, networks, backup solutions, and core system configurations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily IT operations to ensure stable performance of infrastructure, end-user systems, and core technology services across the organization.</p><p>• Direct the administration of Active Directory, including user access, group policies, and overall directory health.</p><p>• Manage backup and recovery processes to protect business data and support continuity in the event of system disruptions.</p><p>• Lead the support and maintenance of Cisco-based networking environments, monitoring connectivity, security, and performance.</p><p>• Coordinate installation, upgrades, and troubleshooting for computer hardware used by employees and operational teams.</p><p>• Establish and maintain configuration management practices to improve consistency, control changes, and reduce system risk.</p><p>• Partner with internal stakeholders to prioritize technology needs, resolve escalated issues, and align IT services with business goals.</p><p>• Evaluate infrastructure performance and recommend improvements that strengthen reliability, security, and operational efficiency.</p>
  • 2026-10-06T15:28:46Z
IT Consultant I
  • Providence, RI
  • remote
  • Temporary / Contract
  • 40.00 - 45.00 USD / Hourly
  • We are looking for an IT Consultant I to support the Disaster Recovery Program in a long-term contract role based in Providence, Rhode Island. In this role, you will help strengthen operational readiness by improving recovery documentation, coordinating testing activities, monitoring compliance progress, and maintaining accurate program records. This position is fully remote, though candidates should be located near a company office, and it is best suited for someone with a solid understanding of disaster recovery principles and strong organizational skills.<br><br>Responsibilities:<br>• Create, revise, and organize disaster recovery plans, operational runbooks, and testing materials to keep program documentation current and actionable.<br>• Maintain ServiceNow program records and recovery inventories, ensuring information is accurate, complete, and aligned with internal standards.<br>• Schedule and facilitate meetings related to recovery planning and testing, while managing timelines, follow-up actions, and supporting documentation.<br>• Oversee the collection of test evidence and related materials to support validation efforts and program accountability.<br>• Monitor remediation items, compliance status, and risk-related updates, and provide clear reporting on progress and outstanding issues.<br>• Support audit preparation by compiling evidence, organizing documentation, and assisting with recurring and ad hoc reporting needs.<br>• Perform data validation and quality reviews to identify inconsistencies, improve record accuracy, and strengthen overall program reliability.
  • 2026-10-06T15:33:44Z
Network Administrator
  • Somerville, MA
  • onsite
  • Temporary / Contract
  • 47.50 - 55.00 USD / Hourly
  • We are looking for a Network Administrator to join a collaborative IT team in Somerville, Massachusetts, supporting a growing organization in the waste and environmental services industry. This Contract position focuses on maintaining and improving enterprise network operations across multiple sites while contributing to infrastructure expansion and technology consistency. The role offers the opportunity to work hands-on with core networking systems, cloud-connected environments, and site-based IT initiatives in a fully onsite setting.<br><br>Responsibilities:<br>• Manage day-to-day operation of enterprise networking systems, including firewalls, VPN connections, routers, switches, and wireless environments.<br>• Diagnose and resolve network performance, access, and security-related issues to maintain stable business operations.<br>• Contribute to the IT integration of newly acquired locations by deploying standardized infrastructure and equipment.<br>• Coordinate and execute network refreshes, office technology rollouts, and infrastructure improvement projects across multiple sites.<br>• Provide administrative support for VMware, Microsoft 365, and other cloud-enabled platforms connected to the network environment.<br>• Act as a higher-level technical resource for Help Desk staff and provide guidance to less experienced team members.<br>• Track network health, maintain accurate technical documentation, and recommend enhancements that strengthen uptime and protection.<br>• Partner with IT leadership to support broader technology initiatives and identify opportunities to improve operational efficiency.
  • 2026-10-02T18:48:44Z
IT Consultant II
  • Providence, RI
  • remote
  • Temporary / Contract
  • 40.00 - 115.00 USD / Hourly
  • We are looking for an experienced IT Consultant II to guide disaster recovery initiatives for critical business applications in Providence, Rhode Island. This Long-term Contract position will focus on planning, coordination, and execution across recovery onboarding, strategy development, testing, and issue resolution for Tier 0-3 applications. The role is fully remote, with a preference for candidates located near a company office, and requires strong communication skills to work effectively with technical teams and leadership. Success in this position will come from balancing hands-on recovery planning expertise with clear reporting, stakeholder alignment, and cross-functional coordination.<br><br>Responsibilities:<br>• Facilitate disaster recovery reviews with application stakeholders to define recovery approaches, business impact considerations, and support needs across critical systems.<br>• Create, refine, and validate recovery documentation, including operational runbooks, test materials, formal plans, and post-test summary reports.<br>• Organize recurring disaster recovery exercises, failover events, and preparedness reviews to confirm application and team readiness.<br>• Evaluate application interdependencies, recovery time objectives, recovery point objectives, and supporting infrastructure requirements to strengthen recovery strategies.<br>• Lead follow-up efforts to address identified gaps, assign action items, and monitor remediation progress through completion.<br>• Contribute to ServiceNow-related implementation activities and support operational workflows tied to disaster recovery governance.<br>• Prepare dashboards, status summaries, and executive-facing updates that communicate progress, risks, and key performance metrics.<br>• Partner with infrastructure, cloud, cybersecurity, and enterprise application teams to align recovery planning with broader technology and governance standards.
  • 2026-10-06T15:33:44Z
Network Administrator
  • Somerville, MA
  • onsite
  • Temporary / Contract
  • 43.54 - 50.41 USD / Hourly
  • We are looking for a Network Administrator to join a collaborative IT team in Somerville, Massachusetts and help maintain a stable, secure, and scalable technology environment. This Long-term Contract position focuses on supporting enterprise networking across multiple locations while contributing to infrastructure modernization, office expansions, and integration efforts tied to business growth. The role is well suited for someone who enjoys hands-on technical work, cross-functional collaboration, and continuous improvement across network and cloud-connected systems.<br><br>Responsibilities:<br>• Manage day-to-day operations of enterprise networking systems, including firewalls, VPN connections, switching, routing, and wireless environments.<br>• Diagnose and resolve issues affecting network availability, remote access, connectivity, and overall security posture.<br>• Contribute to the integration of newly added sites by deploying standardized infrastructure and aligning equipment with company technology standards.<br>• Coordinate and execute infrastructure enhancement initiatives such as network refreshes, office technology setups, and site buildout activities.<br>• Provide technical support for related platforms, including VMware, Microsoft 365, and other cloud-based services connected to the network environment.<br>• Act as a higher-level resource for service desk staff by handling escalated technical concerns and offering guidance to less experienced team members.<br>• Keep technical documentation current, track network health, and recommend changes that strengthen performance, resilience, and protection.<br>• Partner with IT leadership and internal stakeholders to advance operational improvements and support longer-term technology planning.
  • 2026-09-17T12:43:42Z
Senior Desktop Support Analyst
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
  • 2026-09-15T02:24:07Z
Help Desk/Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a growing team in Cambridge, Massachusetts on a Contract basis. This fully onsite role supports employees directly while also handling more complex issues escalated from frontline support, with a strong focus on reliable desktop, device, and end-user service. The ideal candidate brings hands-on experience across Mac and Windows environments and is comfortable working in a fast-paced setting that includes office technology, conference support, and day-to-day operational IT needs.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for employees, resolving hardware, software, and access-related issues across desktop and laptop environments.<br>• Handle escalated support requests from the service desk and work through incidents methodically to restore user productivity as quickly as possible.<br>• Support both macOS and Windows systems, including troubleshooting operating system problems, application issues, and general workstation performance concerns.<br>• Manage ticket updates, document work performed, and maintain accurate records for devices, incidents, and support activity.<br>• Oversee asset inventory tasks such as equipment assignment, tracking, replacement planning, and hardware refresh coordination.<br>• Facilitate onboarding and offboarding by preparing, deploying, collecting, and reassigning user equipment and related technology resources.<br>• Provide assistance with conference room technology and event readiness, including audio/visual setups and support for major meetings or conferences.<br>• Troubleshoot and maintain printers and related peripherals, including multifunction, label, color, and specialty printing devices.<br>• Contribute to operational IT projects, office technology support, and, when needed, technical assistance in lab-adjacent environments following established procedures.
  • 2026-10-06T18:28:46Z
SAP Blackline Administrator
  • Milford, MA
  • remote
  • Temporary to Hire
  • 57.00 - 66.00 USD / Hourly
  • <p>We are looking for a Blackline Administrator to join the Corporate Accounting team in Milford, Massachusetts in a contract-to-permanent capacity. This role focuses on supporting and enhancing the BlackLine platform, with emphasis on reconciliation and task management capabilities that help maintain accurate, reliable financial operations. The position partners closely with accounting, finance, IT, and audit stakeholders across a global organization to strengthen system performance, improve user adoption, and advance process efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Administer BlackLine access by maintaining user profiles, security roles, and permission structures to support appropriate governance and usability.</p><p>• Configure and monitor application settings to promote stable performance, protect system integrity, and align the platform with business needs.</p><p>• Coordinate data movement between BlackLine and connected financial systems, including imports, exports, and integrations, while preserving data quality and consistency.</p><p>• Develop, update, and refine standard operating procedures and user guidance to support financial processes and effective system usage.</p><p>• Partner with accounting and finance teams to improve reconciliation workflows, expand automation opportunities, and strengthen adherence to internal controls.</p><p>• Provide end-user assistance and training, helping teams resolve issues, adopt new functionality, and use the platform effectively in day-to-day operations.</p><p>• Track product updates and new features, recommending and implementing enhancements that improve functionality and user experience.</p><p>• Build and maintain reports and dashboards that deliver actionable financial insights and support informed decision-making.</p><p>• Contribute to projects affecting the BlackLine environment, including system-related changes, process improvements, and cross-functional initiatives tied to the application.</p>
  • 2026-10-02T15:24:11Z
VP of Technology
  • Needham, MA
  • onsite
  • Permanent / Full Time
  • 300000.00 - 350000.00 USD / Yearly
  • We are looking for a strategic and hands-on technology executive to guide the company’s IT direction during a pivotal stage of growth in Needham, Massachusetts. This leader will shape enterprise systems, cybersecurity, infrastructure, data capabilities, and digital innovation while partnering closely with senior leadership and cross-functional teams. The role is responsible for building scalable, compliant, and business-ready technology operations that support clinical development and commercial readiness.<br><br>Responsibilities:<br>• Define and lead the enterprise technology strategy, aligning platforms, processes, and investments with organizational priorities and long-term growth plans.<br>• Direct day-to-day IT operations across internal staff and external service providers, ensuring reliable support, strong performance, and clear accountability.<br>• Oversee regulated business systems and technology environments used across clinical, quality, regulatory, finance, HR, supply chain, technical operations, commercial, and research functions.<br>• Strengthen cybersecurity, identity and access controls, risk management, and disaster recovery capabilities to protect systems, data, and business continuity.<br>• Manage the Microsoft 365 and cloud ecosystem, driving secure, efficient, and scalable use of collaboration tools, infrastructure, and SaaS applications.<br>• Establish data governance practices and expand analytics and AI capabilities that improve decision-making and operational insight across the organization.<br>• Partner with business leaders to prepare technology operations for commercial launch activities and evolving organizational demands.<br>• Lead vendor strategy, contract oversight, and service delivery management to maximize value, reduce risk, and maintain dependable external partnerships.<br>• Ensure IT practices, documentation, and systems remain aligned with GxP expectations, 21 CFR Part 11 requirements, and other applicable regulatory standards.
  • 2026-10-09T12:58:43Z