We are looking for a detail-oriented Services Operations Administrator to support day-to-day operational and financial coordination for a hybrid team based in Woburn, Massachusetts. This Long-term Contract position plays an important role in improving workflow efficiency, maintaining accurate purchase order and invoicing activity, and providing dependable support to internal departments as well as customers and vendors. The ideal candidate brings strong organizational skills, sound financial judgment, and a customer-focused approach to managing requests, resolving issues, and keeping processes on track.<br><br>Responsibilities:<br>• Drive process enhancements that improve efficiency, accuracy, and consistency across operational and financial workflows.<br>• Partner with Operations, Accounting, customers, and vendors to deliver responsive support and maintain strong working relationships.<br>• Oversee purchase orders from creation through completion, including status tracking, updates, extensions, cancellations, and closures.<br>• Review incoming requests to confirm they meet business policies, financial standards, and required turnaround times.<br>• Reconcile pass-through charges and related billing details to support accurate invoicing and contract compliance.<br>• Analyze reports tied to fees, invoicing activity, budgets, and purchase order balances to identify discrepancies or risks.<br>• Investigate purchase order exceptions, coordinate with cross-functional teams to resolve issues, and escalate complex matters when necessary.<br>• Assist with project setup activities, validate fees, and help reinforce standardized practices across the function.
We are looking for a Facilities Manager to lead day-to-day operations for a portfolio of office and residential properties in Cambridge, Massachusetts. This role will ensure that buildings remain safe, functional, and well-maintained while supporting workplace services, resident needs, and on-site event coordination. The successful candidate will bring a hands-on approach to property operations, strong judgment in managing vendors and staff, and the ability to keep multiple locations running smoothly. This position is ideal for someone who combines operational oversight with excellent communication and follow-through.<br><br>Responsibilities:<br>• Direct daily facilities operations across multiple office and residential buildings, ensuring spaces are clean, organized, and fully operational.<br>• Conduct regular property walkthroughs to identify maintenance needs, address safety concerns, and support compliance with applicable regulations.<br>• Coordinate workplace logistics such as parking administration, meeting room readiness, reception coverage, and supply management.<br>• Support the ongoing needs of an executive residence by handling access requests, arranging resident services, and preparing guest accommodations.<br>• Lead and support facilities and administrative team members, setting clear expectations and helping maintain efficient service levels.<br>• Manage external service providers, including sourcing support, monitoring performance, and maintaining contract and invoice records.<br>• Assist with budget tracking and expense oversight for facilities-related activities and vendor services.<br>• Partner with internal stakeholders across locations to align building operations and provide facilities support for on-site meetings and events.