7 results for It Operations Manager in Providence, RI

IT Manager/Director

South Waltham, MA
onsite
Contract / Temporary to Hire
66.5 - 77 USD / Hourly
We are looking for an experienced IT Manager/Director to oversee and enhance our organization's technology infrastructure in Waltham, Massachusetts. This contract-to-permanent position requires a strategic leader who can ensure the smooth operation of IT systems while supporting business objectives and organizational growth. The ideal candidate will bring a decade of expertise to lead IT initiatives, manage budgets, and uphold security standards. Responsibilities: • Develop and maintain reliable IT and communication systems to support organizational operations, including planning, procurement, implementation, and troubleshooting. • Collaborate with leadership to align IT strategies with business and strategic goals. • Define project objectives, service levels, and resource plans while communicating progress to stakeholders and team members. • Supervise and guide the IT team across multiple locations to ensure accountability and efficiency. • Select and manage contractors and vendors to meet organizational technology needs effectively. • Oversee IT security practices to ensure compliance with applicable standards, including ISO27001. • Manage departmental budgets, including annual reviews and long-term capital planning in collaboration with finance leadership. • Maintain an accurate inventory of all computer equipment and related assets. • Develop and implement IT policies covering architecture, security, disaster recovery, and service standards. • Stay updated on emerging technologies and assess their potential to meet business requirements.
2026-03-13T00:00:00Z

Operations Specialist

Needham, MA
onsite
Temporary
28 - 31 USD / Hourly
We are looking for an Operations Specialist to join our team in Needham, Massachusetts. In this long-term contract role, you will play a pivotal part in ensuring the accuracy of financial reporting and compliance within a banking environment. This position requires a strong understanding of banking operations, accounting principles, and regulatory standards to support seamless reconciliation processes and audits. Responsibilities: • Perform daily and monthly reconciliations of general ledger and bank statement accounts, including activities related to Banking-as-a-Service (BaaS). • Prepare and post accurate journal entries to support financial reporting processes. • Investigate and resolve discrepancies in reconciliations to ensure data integrity. • Collaborate with Operations and Accounting teams to ensure proper and timely transaction bookings. • Assist with regulatory reporting and respond to audit and examiner requests with precision. • Support internal and external audit processes by providing necessary documentation and insights. • Maintain compliance with Sarbanes-Oxley (SOX) requirements and banking regulations. • Analyze financial data to identify trends and potential risks, contributing to critical decision-making. • Utilize advanced spreadsheet tools to streamline reconciliation and reporting tasks. • Ensure adherence to high standards and regulatory expectations, including PCAOB guidelines.
2026-03-13T00:00:00Z

Service Manager

Hingham, MA
onsite
Permanent
75000 - 80000 USD / Yearly
We are looking for a Service Manager to lead and oversee the service operations within our organization in Hingham, Massachusetts. This role involves ensuring exceptional customer service, managing service department functions, and fostering attentive relationships with customers and team members. The ideal candidate will possess strong leadership skills, operational expertise, and a commitment to maintaining high ethical standards. Responsibilities: • Develop and execute annual and monthly business plans and budgets for the service department. • Build and maintain warranty service partnerships with manufacturers and third-party administrators, while overseeing the warranty claims process. • Design and implement strategies to promote services within the company's market area. • Establish competitive service rates, salaries, incentives, and internal billing structures that align with financial goals. • Manage parts inventory systems to optimize gross margin returns while ensuring customer satisfaction. • Oversee call handling, routing, and dispatching systems to ensure efficient service delivery. • Procure and maintain tools, vehicles, and equipment essential for service operations, ensuring their security and upkeep. • Create and enforce customer service policies that align with the company’s mission and values. • Recruit, train, and supervise service technicians and other team members, ensuring compliance with company policies and promoting accessory and service agreement sales. • Address customer inquiries, complaints, and concerns in a considerate and courteous manner to ensure satisfaction.
2026-03-18T00:00:00Z

Office Manager

Medford, MA
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for an experienced Office Manager to oversee daily administrative operations and contribute to the smooth functioning of office activities. This role requires expertise in accounting software systems and familiarity with financial services processes. Based in Medford, Massachusetts, this is a long-term contract opportunity ideal for someone with strong attention to detail and organizational skills. Responsibilities: • Manage and coordinate office operations to ensure efficiency in day-to-day activities. • Utilize accounting software systems to handle accounts payable (AP) and accounts receivable (AR) processes. • Maintain financial records and ensure compliance with accounting standards. • Oversee the use of platforms such as Concur and Dentrix Dental Software to streamline workflows. • Respond to inbound calls and provide exceptional customer service. • Support staff by addressing administrative needs and ensuring the availability of necessary resources. • Collaborate with team members to improve office procedures and enhance productivity. • Monitor and report on office budgets and expenses. • Train and guide employees on the use of office tools and software systems. • Ensure adherence to organizational policies and procedures.
2026-03-18T00:00:00Z

Office Manager

Burlington, MA
onsite
Permanent
60000 - 80000 USD / Yearly
Robert Half is working with a respected professional services firm in the Burlington, MA area seeking an Office Manager to join its team. This role is permanent and would be in office 5 days per week. Our client is looking for an Office Manager to support administrative efforts across the office along with some general bookkeeping tasks. The desired candidate should have some light experience with billing and payroll, ideally with QuickBooks experience. Responsibilities will also include managing some of the company's social media, and LinkedIn presence. There will be some light HR tasks too. For the right candidate our client is looking to offer a starting base salary around $70-80K. The benefits are competitive. If interested and qualified please apply to this listing, or send your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-02-17T00:00:00Z

Operations Assistant

Boston, MA
onsite
Permanent
70000 - 75000 USD / Yearly
I’m currently partnering on an exciting opportunity for an Operations Associate to join a well-established and growing investment advisory firm. This role supports a team serving high-net-worth individuals, families, and institutional clients, with strong visibility to senior leadership and meaningful exposure across operations.What You’ll Be Doing:<ul><li>Preparing and submitting client account paperwork to custodians and ensuring timely completion</li><li>Maintaining and updating client records within CRM and portfolio management systems</li><li>Handling account maintenance requests, terminations, and special servicing needs</li><li>Assisting with alternative investment documentation (subscriptions, capital calls, redemptions)</li><li>Reviewing custodian alerts and resolving inquiries within defined service standards</li><li>Collaborating with internal teams to enhance processes, policies, and operational workflows</li><li>Supporting general office and administrative functions as needed</li></ul>
2026-02-26T00:00:00Z

Temp Operations Specialist

Boston, MA
onsite
Temporary
35 - 40 USD / Hourly
We are seeking a contract Operations Analyst to support a time-bound audit review project for a bank in the greater Boston area. This role will coordinate information requests, support regulatory reporting, and assist with preparation for internal audit and examinations. The ideal candidate brings strong banking operations knowledge, rigorous attention to detail, and comfort working to tight deadlines. Key Responsibilities Information Requests & Coordination Assist in gathering information and documentation for internal audit firms, regulatory examiners, and other third parties requesting financial or operational data. Track, organize, and fulfill PBC (Prepared By Client) request lists; maintain logs to ensure timely and complete responses. Liaise with Operations, Finance, Compliance, and IT for data pulls, samples, and clarifications. Regulatory Reporting Support Assist in the preparation of regulatory reporting as needed (e.g., pulling source data, reconciling figures, validating tie-outs to general ledger and sub-ledgers). Perform data quality checks and variance analyses; flag anomalies and support remediation actions. Documentation & Controls Validate process documentation, narratives, and control descriptions for completeness and accuracy. Support sample selection, data lineage tracing, and evidence packaging to meet examiner and auditor requirements. Maintain version control, naming conventions, and a clean audit trail for all submissions. Analysis & Reconciliations Execute reconciliations and tie-outs (GL to sub-systems), and prepare supporting schedules. Summarize findings, risks, and dependencies; escalate issues promptly to the project lead. Project Support Support project tracking (milestones, deliverables, deadlines, and blockers). Contribute to status updates and readiness checklists; ensure artifacts are centralized and accessible.
2026-03-06T00:00:00Z