<p>My cybersecurity client is seeking a detail-oriented, process-driven <strong>Business Operations Manager</strong> to support both internal operations and inbound sales coordination.</p><p>This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)</p><p><strong>What you’ll do:</strong></p><ul><li>Develop and maintain SOPs and internal processes</li><li>Manage AP/AR and operational workflows</li><li>Coordinate employee and client onboarding/offboarding</li><li>Handle inbound leads and manage the sales pipeline</li><li>Conduct discovery calls and present service offerings</li><li>Maintain accurate HubSpot CRM records</li><li>Support executive scheduling, logistics, and event coordination</li></ul><p><br></p><p><br></p>
We are looking for an experienced Office Manager to support daily operations in our office. This position plays a central role in keeping administrative processes organized, ensuring client materials are handled accurately, and helping the office run efficiently. The ideal candidate brings strong judgment, excellent communication skills, and a detail-focused approach to managing an organized office environment.<br><br>Responsibilities:<br>• Direct the day-to-day administrative activities of the office to maintain an efficient and well-organized workplace.<br>• Prepare, organize, and compile tax return documentation with a high level of accuracy and attention to deadlines.<br>• Maintain orderly and up-to-date client records, ensuring files are complete, accessible, and handled confidentially.<br>• Coordinate calendars, appointments, and internal workflow to support smooth office operations and timely task completion.<br>• Serve as a primary point of contact for client communications, responding appropriately to inquiries by phone, email, and in person.<br>• Provide bookkeeping support, including routine financial tracking and accounts payable-related tasks as needed.<br>• Monitor, order, and replenish office materials to ensure supplies are available for daily business needs.<br>• Perform front-desk and receptionist functions, including greeting visitors and supporting general administrative requests.