Add your latest resume to match with open positions.
2 results for Customer Experience Specialist in Providence, RI
- Hyde Park, MA
- onsite
- Temporary / Contract
- 19.7885 - 22.913 USD / Hourly
- We are looking for an Onboarding Specialist to support a smooth and compliant employee start experience for a services organization in Boston, Massachusetts. This Contract position focuses on coordinating onboarding activities, maintaining accurate HR records, and helping employees and internal partners navigate key pre-employment and onboarding processes. The ideal candidate brings strong HR administration experience, comfort working in HRIS platforms, and a detail-oriented approach to handling sensitive information in a regulated environment.<br><br>Responsibilities:<br>• Coordinate end-to-end onboarding activities to ensure employees complete required documentation, screenings, and pre-start tasks on time.<br>• Maintain accurate employee data in HRIS platforms and resolve record discrepancies with a high level of attention to detail.<br>• Partner with HR, hiring managers, and cross-functional teams to deliver a consistent and organized onboarding experience.<br>• Prepare and process employment paperwork while ensuring compliance with company policies and applicable regulatory requirements, including HIPAA-related standards where relevant.<br>• Respond to employee questions related to onboarding, policies, and administrative HR matters in a thorough and timely manner.<br>• Monitor onboarding progress, track outstanding items, and follow up with stakeholders to keep start dates on schedule.<br>• Support employee relations matters by escalating concerns appropriately and helping maintain positive communication throughout the onboarding process.<br>• Assist with HR operational updates, including workflow or system-related changes, as needed within onboarding and employee administration processes.
- 2026-07-15T00:00:00Z
- Franklin, MA
- onsite
- Temporary / Contract
- 19 - 20.5 USD / Hourly
- <p>Robert Half's client in Franklin MA is looking for a fulltime bilingual (English/Spanish) customer service representative!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>- incoming calls/emails</p><p>- data entry</p><p>- order processing</p><p>- strong communication and follow-up skills</p><p>- working with internal teams and clients</p><p>- strong relationship management</p><p>- strong technical skill set</p><p>- bilingual is a must </p><p>- crm experience is a plus</p><p><br></p><p><br></p>
- 2026-07-08T00:00:00Z