<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
<p>Robert Half's Client in Westborough MA is looking for a detail-oriented and driven Customer Service Representative to support their operations team!</p><p><br></p><p>Responsibilities:</p><p>- Customer service</p><p>- Phone/Email correspondence</p><p>- Shipping/Receiving</p><p>- Data entry </p><p>- Perform routine maintenance on equipment </p><p>- Strong technical skills</p><p><br></p><p>Start Date: Asap!</p><p>End Date: ~ 6months (likely to extend)</p><p>Work Type: On-site</p><p>Hours: M-F | 8am-4pm or 9am-5pm</p><p><br></p><p>*If interested, APPLY now!</p>
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>A family-owned business in Bourne, MA is looking to hire an Administrative Assistant/Customer Service Associate to join their team on a fulltime basis. This company specializes in commercial and residential glass/window installation, servicing customers throughout MA and the Islands. This person will be responsible for general administrative tasks and office support at their office in Bourne, MA, with a focus on helping business owners maintain exceptional relationships with customers, team and suppliers.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to clients via phone, email and in person</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication</p><p>• Assist customers with inquiries, concerns, and requests in a professional and timely manner</p><p>• Provide accurate, valid and complete information by using the right methods/tools</p><p>• Handle and resolve customer complaints or issues with empathy and patience</p><p>• Schedule glass installation and service appointments efficiently and timely</p>
We are looking for a dedicated Receptionist to join our team on a contract basis in Boston, Massachusetts. As the first point of contact for clients and visitors, you will play a vital role in creating a welcoming and detail-oriented atmosphere while ensuring smooth day-to-day operations. This position requires strong communication skills, attention to detail, and proficiency in administrative tasks.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a positive and detail-oriented experience.<br>• Manage incoming and outgoing calls using a multi-line phone system.<br>• Maintain and organize files, both physical and digital, for easy accessibility.<br>• Schedule appointments and coordinate meeting arrangements efficiently.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform accurate data entry tasks to support administrative operations.<br>• Utilize Microsoft Word, Excel, and Outlook for various office tasks.<br>• Provide excellent customer service by addressing client needs and concerns.<br>• Collaborate with team members to ensure seamless office functionality.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. This is an onsite Contract position where you will play a key role in ensuring smooth daily operations and providing outstanding service to visitors and employees alike. The ideal candidate will demonstrate exceptional organizational skills and a proactive approach to handling administrative tasks.<br><br>Responsibilities:<br>• Create and manage work orders with accuracy and efficiency.<br>• Serve as the primary contact for checking in guests attending events.<br>• Handle visitor check-ins and issue badges to ensure security protocols are followed.<br>• Distribute parking passes to authorized personnel and visitors.<br>• Answer and manage calls on a multi-line phone system, directing inquiries appropriately.<br>• Coordinate email correspondence to address requests and maintain clear communication.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments and maintain calendars to support departmental needs.<br>• Provide excellent customer service by addressing visitor and employee inquiries promptly.
<p>Robert Half's marketing & creative client is looking for a Growth Marketing Specialist for a 3-6+ month contract in the Greater Boston area. This is a hybrid, 40-hour-per-week opportunity; candidates must be willing and able to work onsite 2 days per week. The Marketing Specialist will play a role in shaping cross-platform digital growth initiatives, driving results across multiple brands. They will also help define strategies for performance marketing, oversee campaign alignment for key platforms, and ensure consistency and innovation in digital efforts.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute digital marketing campaigns across paid media, social, and organic platforms</li><li>Identify opportunities for audience targeting, platform growth levers, and ROI maximization</li><li>Track and manage budgets</li><li>Monitor campaign performance</li><li>Manage and maintain U.S. product listings</li><li>Lead social media strategies to grow brand presence and engagement</li><li>Oversee email marketing campaigns</li><li>Support digital trade marketing programs and product launches</li><li>Leverage Salesforce tools to enhance program execution and reporting</li></ul>
<p>Robert Half's client in Shrewsbury MA is looking for a Medical File Clerk to support their office on a long term engagement!</p><p><br></p><p>In this role, you will be responsible for:</p><p>- Document management</p><p>- Attention to detail</p><p>- Organizing files</p><p>- Calendar management</p><p>- Spreadsheet management</p><p>- Taking referrals</p><p>- Phone/email correspondence</p><p>- Working with confidential information</p><p><br></p><p>*Healthcare experience is a plus!</p><p><br></p><p>When: Asap</p><p>Duration: ~6 months</p><p>Where: HYBRID (1-2 days on-site)</p><p>Hours: M-F | 8:30am-5:00pm</p><p><br></p><p>If interested, apply to this role today</p>
<p><strong>Position Summary:</strong></p><p>We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our finance team. This role is responsible for managing the full-cycle accounts receivable process, with a strong focus on cash application, collections, and credit analysis. The ideal candidate will have excellent analytical skills, a proactive approach to resolving payment issues, and a commitment to maintaining positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Accounts Receivable Management</strong></p><ul><li>Process and monitor incoming payments accurately and in a timely manner.</li><li>Maintain up-to-date billing system and customer accounts.</li><li>Prepare and issue accurate customer invoices and account statements.</li></ul><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply daily payments (checks, ACH, wire transfers, credit card payments) to customer accounts.</li><li>Reconcile discrepancies in payments and work with internal teams and customers to resolve issues.</li><li>Ensure proper coding and allocation of receipts to correct accounts and invoices.</li></ul><p><br></p><p><strong>Collections</strong></p><ul><li>Monitor aging reports and follow up on overdue accounts.</li><li>Initiate collection calls and emails to ensure timely payment.</li><li>Document collection activities and maintain clear communication records.</li><li>Collaborate with sales and customer service teams to resolve billing or service disputes.</li></ul><p><br></p><p><strong>Credit Analysis</strong></p><ul><li>Evaluate new customer credit applications and perform credit checks.</li><li>Establish and maintain credit limits and terms in accordance with company policies.</li><li>Monitor existing customer credit risk and recommend adjustments when necessary.</li></ul><p><strong>Reporting & Reconciliation</strong></p><ul><li>Prepare AR reports, including aging, cash receipts, and DSO metrics.</li><li>Assist in month-end and year-end closing activities related to AR.</li><li>Participate in audits and ensure compliance with internal controls and accounting standards.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
<p>Robert Half Finance & Accounting is working with an established company with home offices in the North Shore looking for an Accounts Payable Specialist to join its team. This is a direct hire opportunity, open due to growth, reporting directly to the Accounts Payable Manager</p><p><br></p><p>Our client is looking for the following credentials...</p><p><br></p><p>- At least 2+ years of progressive experience in full cycle Accounts Payable</p><p>- Experience processing Checks and automated ACH & Wire transactions</p><p>- Advanced Excel (MUST BE able to do Pivot Tables and VLOOKUP's)</p><p>- Experience working in a team environment</p><p>- Strong presentation, professionalism, and energy</p><p>- Degree a plus, not required</p><p><br></p><p>For the right candidate our client will be putting together a competitive offer, commensurate with experience, along with an above average benefits package. The selected candidate will also be in line for significant growth potential as operations are expanding. This is a great opportunity for an Accounts Payable professional looking for a team environment and a strong support system. Work/life balance at this company is also very important. The schedule is HYBRID.</p><p><br></p><p>If interested and qualified please reply ASAP as this opportunity is of urgent need. Send resumes directly to Bill.Nichols@roberthalf. Thanks.</p>
<p>Robert Half is working with a respected client in the Billerica area seeking a Quality Assurance Specialist to join its team. This role is open due to business growth, reporting into a Senior Quality Manager.</p><p><br></p><p>Our client is looking for a Quality Assurance professional with at least 1 year of professional experience and knowledge of ISO 9001 standards. The selected candidate will be responsible for document control, audit implementation, product inspections, and ensuring compliance. Prior experience in a manufacturing or distribution setting is preferred.</p><p><br></p><p>For the right experience the starting salary range would be up to $90,000 + bonus. There's lot of growth opportunity and strong benefits.</p><p><br></p><p>If interested and qualified please apply to this listing, or email Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for a highly skilled Data Entry Specialist to join our team in Boston, Massachusetts. This role is focused on managing custom data requests for Request for Proposals (RFPs) and other inquiries, with an emphasis on institutional investment processes and data accuracy. This is a long-term contract position within the financial services industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle and fulfill custom data requests related to RFPs and ad hoc inquiries, ensuring accuracy and timeliness.</p><p>• Prepare and distribute quarterly marketing data, including updates on Assets Under Management (AUM).</p><p>• Collaborate with internal teams to enhance and streamline data-related processes.</p><p>• Provide support to team members during high-demand periods to ensure seamless operations.</p><p>• Analyze and organize data to meet institutional investment standards and client expectations.</p><p>• Maintain a high level of consistency and efficiency in data management tasks.</p><p>• Contribute to the development of best practices for data handling and reporting.</p><p>• Communicate effectively with stakeholders to clarify requirements and deliver results.</p>
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
<p>**Accounts Payable Coordinator** Our Client is seeking an experienced and organized Accounts Payable Specialist with 2-3 years of relevant experience. Responsibilities include analyzing and processing high-volume vendor invoices, monitoring the AP mailbox, adhering to proper accounting procedures, and assisting with monthly and yearly closings. An ability to multitask, a proactive attitude, and strong organizational skills are key for this role. If you're ready to take full ownership of tasks and have a knack for facilitating the resolution of Accounts Payable issues, we encourage you to apply! ((Boston, Hybrid, Up to $65K))</p><p> </p><p>** 2+ years Full Cycle Accounts Payable experience</p><p> ** High-volume environment with knowledge of accounting principles and practices</p><p>** Strong attention to detail with the ability to identify and resolve discrepancies</p><p>** Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines</p><p>** Technically proficient in NetSuite and Microsoft Office with a strong emphasis in Excel. </p><p>** Pivot Tables, V-Lookups and advanced formulas </p>
We are looking for a detail-oriented and personable Receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.<br>• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.<br>• Provide administrative support, including drafting correspondence and managing basic office tasks.<br>• Foster positive interpersonal relationships with clients, team members, and visitors.<br>• Monitor incoming mail and packages, ensuring proper distribution.<br>• Handle competing priorities in a fast-paced environment with efficiency and professionalism.<br>• Collaborate with the team to support overall office operations.
We are looking for an Office Services Associate to join our team on a Contract basis in Boston, Massachusetts. This role involves handling various office services tasks, including mail sorting, package delivery, and pantry restocking, while maintaining a high level of professionalism and organization. The ideal candidate will be self-sufficient, detail-oriented, and capable of working independently in a corporate environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages efficiently.<br>• Restock and maintain office pantry supplies to ensure availability.<br>• Assist with room setups and furniture arrangements, including moving tables and chairs.<br>• Log packages accurately using tracking systems, such as Pitney Bowes machines.<br>• Handle sensitive and confidential documents securely.<br>• Communicate effectively with managers, clients, and drivers to address job-related issues or deadlines.<br>• Perform general office cleaning and maintenance tasks as needed.<br>• Take initiative to ask questions and clarify tasks to ensure accuracy in completing assignments.<br>• Provide support for additional projects as assigned by the manager.<br>• Manage tasks independently while adhering to company policies and standards.
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>We are looking for a skilled CPA or EA to join our team in Ashland, Massachusetts. This role involves providing expert tax guidance and representation for individual and business clients, ensuring compliance with regulations while minimizing liabilities. The ideal candidate will demonstrate strong analytical skills and the ability to navigate complex tax scenarios efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in audits, appeals, collections, and taxpayer advocacy matters with relevant authorities.</p><p>• Manage correspondence and communications with tax authorities to resolve disputes effectively and ensure compliance.</p><p>• Analyze and interpret tax laws and regulations to address complex client tax issues.</p><p>• Prepare and file accurate federal and state tax returns for various entities, including individuals, partnerships, corporations, trusts, and estates.</p><p>• Conduct detailed reviews of client financial records to identify deductions, credits, and potential tax-saving strategies.</p><p>• Ensure adherence to current tax codes and laws while optimizing tax outcomes for clients.</p><p>• Communicate professionally with clients, vendors, and team members to provide updates and resolve inquiries.</p>
<p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
