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4 results for Customer Experience Specialist in Providence, RI

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-06-16T00:00:00Z

Order Entry Specialist

Taftville, CT
onsite
Permanent / Full Time
21 - 24 USD / Hourly
Job Title: Order Entry ClerkLocation: Norwich, CT (Full-Time, Onsite)Pay Rate: $21–$24/hourJob Type: Permanent / Direct Hire Job Description:A growing company in the Norwich, CT area is seeking a detail-oriented Order Entry Clerk to join their team. This role is responsible for accurately entering and processing customer orders, maintaining data integrity, and supporting daily administrative operations within a fast-paced office environment. Key Responsibilities:<ul><li>Accurately enter and process customer orders into internal systems</li><li>Review orders for accuracy and completeness</li><li>Maintain and update customer and order records</li><li>Communicate with internal teams regarding order status and discrepancies</li><li>Perform general administrative and data entry tasks as needed</li><li>Ensure timely processing and documentation of orders</li></ul>Qualifications:<ul><li>1+ year of data entry experience required</li><li>Previous experience working in an office environment is required</li><li>Strong computer and system skills (ERP or order management systems a plus)</li><li>Excellent attention to detail and accuracy</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Strong communication and organizational skills</li></ul> Interested candidates should submit their resume to:Daniele.zavarella@roberthalf(com)
2026-06-03T00:00:00Z

Member Services Coordinator

Franklin, MA
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Member Services Coordinator to support member-facing operations and help deliver a responsive, organized service experience in Bellingham, Massachusetts. This position combines customer support, record maintenance, and administrative coordination to ensure members receive accurate information and timely assistance. The role is ideal for someone who is detail-oriented, comfortable managing data, and able to collaborate across teams while supporting meetings, promotions, and day-to-day office activities. Responsibilities:• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.• Keep member records current by updating database information and ensuring documentation is complete and accurate.• Manage website-related member materials and coordinate communications received from both internal teams and outside partners.• Support product data maintenance by reviewing model details and updating category or status information as needed.• Assist members with order-related issues, including processing backorder cancellation requests when appropriate.• Enter and review promotional data, then prepare reports that help the team evaluate program performance and operational effectiveness.• Help coordinate and participate in member meetings, events, and shows by preparing materials and providing administrative support.• Contribute to shared team priorities by assisting colleagues with additional assignments and handling general office tasks as required. **For immediate screening and interviews please reach out to me asap, including forwarding your resume, 508-205-2127, Eric Lebow
2026-06-09T00:00:00Z

Senior Registered Client Service Associate

Boston, MA
onsite
Permanent / Full Time
55000 - 85000 USD / Yearly
We are seeking a Registered Client Associate to support financial advisors and deliver an exceptional client experience. This role is responsible for client communications, account servicing, money movement requests, new account openings, meeting coordination, and administrative support.
2026-06-04T00:00:00Z