<p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
We are looking for an experienced Financial Planning & Analysis Manager to join a leading private equity firm in Boston, Massachusetts. In this role, you will play a pivotal part in developing strategic financial plans and providing critical insights to support executive decision-making. This position offers the opportunity to collaborate across various business units and contribute to the company's long-term goals.<br><br>Responsibilities:<br>• Develop comprehensive financial plans, including budgets, forecasts, and multi-year projections, to guide business strategy.<br>• Partner with the compensation and corporate finance teams to ensure accurate financial reporting and decision-making.<br>• Prepare journal entries to align the company’s tax basis P& L with the management basis P& L.<br>• Perform detailed financial analyses and respond to ad hoc requests from senior leadership.<br>• Provide financial support and insights to capital markets business units, working closely with their finance teams.<br>• Analyze real-time and anticipated changes in the business to refine long-term strategic plans.<br>• Maintain accurate and up-to-date management basis profit and loss statements.<br>• Collaborate with cross-functional teams to enhance financial processes and reporting.<br>• Assist in identifying opportunities for operational improvements and cost efficiencies.<br>• Support the development of presentations and reports for senior management and stakeholders.
<p>My client, a small business who is owned by a very well-known person is hiring for a Senior Accounting Manager to handle all things related to the accounting for the company. This person will handle everything and be the sole accounting professional for the company but will also work with the outside CPA firm and Payroll company. Compensation for this position is $110-150K all in. This company is growing very nicely, tripled sales in 2025, offer a very flexible working environment of potentially only 1 maybe 2 days a week in the office, gives you access to a portfolio of amazing companies and alot more!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf ASAP. Thank you</p>
We are looking for an experienced Human Resources (HR) Manager to join our team in Boston, Massachusetts. This role involves developing and overseeing HR strategies that align with organizational goals while fostering a positive and inclusive workplace environment. The ideal candidate will lead initiatives across recruitment, employee relations, benefits administration, and performance management to ensure the seamless operation of HR functions.<br><br>Responsibilities:<br>• Collaborate with leadership to design and implement HR programs that align with the organization's strategic objectives.<br>• Manage recruitment efforts to attract and retain top talent, including onboarding and orientation processes.<br>• Oversee employee relations, providing guidance and support to resolve conflicts and ensure fair treatment.<br>• Administer employee benefits programs and ensure compliance with applicable laws and regulations.<br>• Develop and enforce HR policies that promote equity, transparency, and a positive workplace culture.<br>• Lead diversity, equity, and inclusion initiatives to support an inclusive environment.<br>• Monitor and ensure compliance with employment laws and regulations, adapting policies as needed.<br>• Utilize HR information systems (HRIS) to streamline processes and maintain accurate employee records.<br>• Support performance management efforts, including goal setting, evaluations, and development plans.<br>• Partner with management to address workforce planning and organizational development needs.
<p>We are seeking a senior-level Creative Director with exceptional conceptual writing skills to lead high-level messaging for an upcoming product launch in the financial services sector. This role involves crafting value propositions and positioning statements that resonate with a sophisticated audience and clearly articulate the product’s benefits and differentiation.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop value propositions that are: concise and benefits-led, focused on core customer outcomes</li><li>Create positioning statements that: define the target customer and the job the product solves and include supporting benefits/features and a unique point of differentiation</li><li>Collaborate with internal stakeholders to ensure messaging aligns with brand tone and strategic objectives.</li><li>Deliver high-concept creative language that captures attention and drives engagement.</li><li>Potentially lead additional assignments for other major product or service launches.</li></ul><p><br></p>
<p>My client, a growing Fin Tech company in Boston is hiring a Director of FP& A to join their team. The Director of FP& A will report to the VP of Finance and be fully involved with all the Budgeting, Forecasting, Planning and other financial job duties for the company. Compensation for this position is $180-220K + 20-25% Bonus + Equity + a potential sign on bonus for those walking away from their year end bonus. This company is growing very nicely, expects 30-40% revenue growth in 2026, offers nice benefits, a great culture, nice work life balance and more!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf. Thank you</p>
<p>Our client located in Harvard, MA is seeking a Finance Director to join their team. This senior role manages the areas of Accounting, Treasury, and Collections, ensuring compliance with all accounting principals and regulations. They will provide leadership on budget planning, financial reporting, and forecasting as well as manage the period end process. The successful candidate will have at least 5 years of experience in accounting/finance, with exposure to an accounting/ERP system. This opportunity offers excellent flexibility and generous time off.</p><p><br></p><p>For immediate consideration, call Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Direct and organize department operations, providing overall administrative leadership.</p><p>• Supervise financial functions: accounting, treasury, collections, data processing, purchasing, payroll/benefits, and accounting/records.</p><p>• Ensure financial activities comply with relevant statutes, laws, codes, and best practices.</p><p>• Implement and maintain standardized financial systems, controls, and procedures across departments.</p><p>• Develop and enforce consistent budget guidelines and processes.</p><p>• Establish departmental structure; set objectives, delegate responsibilities, and evaluate performance.</p><p>• Manage training for staff and promote adoption of improved departmental techniques and practices.</p><p>• Authorize departmental policies and procedures for all functions.</p><p>• Prepare and justify annual department budget and spending plans.</p><p>• Oversee procurement: purchasing of goods, supplies, equipment, and contract management.</p><p>• Monitor and report status of financial accounts, including periodic and annual reports to upper management.</p><p>• Maintain complete and accurate financial, accounting, and valuation records.</p><p>• Provide strategic and short-term financial planning and coordinate annual budget processes.</p><p>• Advise and collaborate with the board and the Senior Manager on financial matters.</p><p>• Perform duties of subordinates as required and execute other tasks assigned by the Senior Manager.</p>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
We are looking for a detail-oriented Contracts Administrator to join our team in Allston, Massachusetts. In this role, you will oversee the preparation, management, and distribution of contracts, subcontracts, and related documentation while collaborating with various departments to ensure smooth project operations. This position requires strong organizational skills, accuracy, and the ability to meet deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Create, track, and distribute subcontracts, purchase agreements, and change orders using DocuSign.<br>• Organize and maintain digital records in DocuSign and other document management systems.<br>• Provide training to project managers and assistant project managers on contract processes.<br>• Draft exhibits, coversheets, and other documentation for owner contracts using specialized software.<br>• Log, file, and distribute owner contracts through ProCore.<br>• Collaborate with project managers and accounting teams to collect necessary contract information.<br>• Schedule and coordinate job status reviews for senior management.<br>• Occasionally assist with reception desk tasks as needed.<br>• Perform additional duties as required to support team operations.
<p>We are working with a long-standing client in Portsmouth, Rhode Island to help them identify their next Accounts Payable Specialist. This is a direct hire, permanent role that is in-office. Our client offers a competitive salary and excellent benefits. </p><p><br></p><ul><li>Review, verify, and process vendor invoices for accuracy, completeness, proper authorization, and compliance with company policies</li><li>Match invoices with purchase orders and receiving documents to confirm quantity, pricing, and terms are accurate before processing payments</li><li>Prepare and process payments including checks, electronic transfers, ACH, and wire transfers according to established payment schedules</li><li>Enter invoice data into accounting systems and assign proper general ledger account codes per accounting policies and procedures</li><li>Reconcile vendor statements, monitor account balances, and resolve outstanding balances, discrepancies, or payment disputes</li><li>Communicate with vendors and internal stakeholders regarding invoice status, payment inquiries, and account-related issues</li><li>Maintain organized and accurate records of invoices, payments, vouchers, and correspondence for audit and compliance purposes</li><li>Monitor payment schedules to ensure timely disbursements, avoid late fees, and identify available discount opportunities</li><li>Generate and maintain accounts payable aging reports, payment activity summaries, and cash flow projections</li><li>Assist with month-end and year-end closing activities including reconciliations, accruals, and financial reporting</li><li>Maintain accurate vendor records including banking information, tax documents (W-9s), and payment terms</li></ul><p><br></p><p><br></p>
We are looking for an experienced Payroll Manager to oversee domestic and international payroll operations for a high-tech pharmaceutical and biotech company in Billerica, Massachusetts. This long-term contract position offers the opportunity to manage payroll functions for a large-scale workforce while ensuring compliance with tax regulations and labor laws. If you have a strong background in payroll processes and the ability to handle complex payroll systems, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the complete payroll cycle for both domestic and international employees, ensuring timely and accurate processing.<br>• Oversee multi-state payroll operations for a workforce exceeding 500 employees.<br>• Ensure compliance with all applicable labor laws, tax regulations, and organizational policies.<br>• Handle payroll tax filings and reporting on a regular basis.<br>• Utilize Paycor and other payroll systems to streamline payroll processes and maintain accuracy.<br>• Monitor and address discrepancies or errors in payroll data.<br>• Collaborate with internal teams to maintain up-to-date employee records and ensure proper documentation.<br>• Provide support during audits and ensure payroll procedures align with legal requirements.<br>• Train and guide team members on payroll processes and system usage.<br>• Continuously improve payroll workflows to enhance efficiency and accuracy.
<p>Global Manufacturing Company with expanding North American Operations in the Billerica area is looking for a Staff Accountant due to growth. The Staff Accountant will be part of a 3-person Finance team, reporting directly into the Controller, involved in both general accounting and transactional accounting duties supporting multisite locations. Responsibilities include assist with month end close activities, account analysis, JE’s, balance sheet reconciliations and ownership of accounts payable and accounts receivable functions. The candidate should have a BS degree (non-degree ok with right experience) with 1-3+ years of corporate accounting experience. Strong Excel required, SAP is a plus along with strong communication skills and attention to detail. This is a great opportunity for a Staff Accountant looking to join solid leadership team, great manager, and excellent working culture. Excellent benefits offered along with remote flexibility (4 days on site but tons of flexibility when needed). If interested, reach out to Dino Valeri at dino.valeri@roberthalf;com or message me thru LinkedIn.</p>
<p>Global Biotech Company with expanding North American Operations in the Lexington area is looking for a Staff Accountant due to growth. The Staff Accountant will be part of a 3-person Finance team, reporting directly into the Controller, involved in both general accounting and transactional accounting duties. Responsibilities include assist with month end close activities, account analysis, bank reconciliations, JE’s, balance sheet analysis, year-end audit and manage accounts payable and accounts receivable functions. The candidate should have a BS degree with 3+ years of corporate accounting experience, Excel and QuickBooks desired along with strong communication and organizational skills. This is a great opportunity for a Staff Accountant looking for a growth opportunity joining a solid leadership team, working for a great manager and excellent working team collaborative culture. Excellent benefits offered along with remote flexibility (ideally looking for 3 days on site) but tons of flexibility when needed. If interested, reach out to Dino Valeri at dino.valeri@roberthalf or message me thru LinkedIn.</p>
<p>Duties/Responsibilities</p><p>• Accurately review, code and process high volume payables invoices for multiple entities</p><p>• Review and reconcile invoices discrepancies</p><p>• Assist with weekly check, ACH and wire runs</p><p>• Process check request and expense reports in a timely manner</p><p>• Ensure that all daily, weekly and monthly tasks are completed accurately by the assigned deadlines</p><p>• Monitor the accounting inbox, responding to inquiries from vendors, clients, and internal stakeholders</p><p>• Sort, log, scan and file invoices, checks and other documents</p><p>• Responsible for all aspects of payroll</p><p>• Work closely with Human Resources to ensure changes in payroll, benefits, etc</p><p>• Review and reconcile payroll time records for accuracy in preparation for weekly and monthly payroll</p><p>• Calculate payroll adjustments as needed for issuance either manually or through the next available pay cycle</p><p>• Manage workflow to ensure all payroll transactions are processed accurately and timely</p><p>• Process correct garnishment calculations and compliance</p><p>• Process manual checks and any payroll-related entries</p><p>• Create G/L entries for each payroll and rectify with cash accounts</p><p>• Monthly reconciliation of all G/L accounts associated with payroll</p><p>• Enter all updates – bonus/commission/etc</p><p>• Handle and understand inquiries from employees, managers, and corporate team members regarding payroll issues and work on resolution in a reasonable and timely manner</p><p>• Review and validate reports produced as part of the payroll processing cycle to ensure payments to team members are accurate and that all payments have been paid for the payroll period and/or quarterly incentive payout</p><p>• Using knowledge of pay schedules, earning/deduction codes and pay program policies review exception reports and determine reason for potential over/under payments</p><p>• Process W2s, verify year-to-date totals for salaries, income tax withheld, FICA, deductions, tax-deferred annuities</p><p>• Process yearly RSU, ESPP, PTO and Mileage payouts</p><p>• Understand and comply with current and yearly tax thresholds for payroll processing</p><p>• Assist with month end closing</p><p>• Provide support for internal and external audits as needed</p><p>• Cross-train in other specialized areas of the department</p><p>• Perform other duties as assigned</p><p><br></p><p><strong><em>For immediate consideration and resume review, please call me directly! 508-205-2127 Eric Lebow</em></strong></p>
We are looking for an experienced Contracts Attorney to join our team on a long-term contract basis in Peabody, Massachusetts. In this role, you will focus on reviewing and negotiating commercial service contracts and software agreements. This position requires strong attention to detail and the ability to collaborate effectively with internal teams and external clients.<br><br>Responsibilities:<br>• Analyze and review commercial service contracts and software agreements to ensure compliance with legal standards and organizational policies.<br>• Negotiate terms and conditions with clients, vendors, and other stakeholders to align agreements with business objectives.<br>• Collaborate with team members and clients to address contract-related inquiries and resolve issues efficiently.<br>• Utilize tools such as Ironclad, Microsoft Office Suite, and Salesforce to manage contract processes and documentation.<br>• Advise on legal and contractual risks, providing guidance to ensure informed decision-making.<br>• Conduct thorough research to support contract negotiations and ensure adherence to applicable laws.<br>• Draft, revise, and finalize agreements to meet organizational and client requirements.<br>• Maintain accurate records of contract negotiations and updates for compliance and reference purposes.<br>• Train and assist colleagues in utilizing legal and contract management software effectively.<br>• Communicate with clients and employees across different locations to ensure seamless contract processes.
<p>My client, a reputable Publicly Traded Company in Boston is hiring a Senior Accountant to join their team. The Senior Accountant will report to the Director of Financial Reporting and be involved in all things accounting including financial reporting and some SEC reporting. Compensation for this position is $95-110K + Bonus + FREE Healthcare Benefits. This company is very stable, is nearing close to $1 billion in revenue, offers tons of growth potential, has excellent benefits, a great office space and location, hires very smart people and has an excellent culture and work life balance. Hybrid Working arrangement. </p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthal or message me on Linkedin ASAP. Thank you.</p>
<p>Robert Half is proud to partner with a highly respected client seeking an experienced Human Resources & Payroll Manager to join their team. This is a fantastic opportunity for a motivated detail oriented who enjoys wearing multiple hats and thrives in a people-focused, fast-moving environment. </p><p> In this role, you will oversee the full spectrum of HR and payroll functions, ensuring seamless processes and a positive employee experience. You’ll develop and implement HR policies that align with company objectives and compliance requirements, manage full-cycle recruitment and onboarding, and play a key role in employee relations and performance management. Acting as a trusted resource to both employees and leadership, you’ll also coordinate training initiatives to support detail oriented growth and organizational development. </p><p> On the payroll side, you’ll take ownership of accurate and timely processing, manage benefits administration, and ensure adherence to all wage, tax, and reporting regulations. You’ll analyze payroll data to identify trends and continuously look for ways to streamline and enhance efficiency. Staying current on employment laws and compliance standards will be critical as you support audits and maintain meticulous records. </p><p> The ideal candidate will bring a bachelor’s degree in Human Resources, Business Administration, or a related field, along with proven experience managing both HR and payroll functions. A strong understanding of employment laws, HR best practices, and attention to detail are essential for success in this role. </p><p> If you’re a hands-on HR detail oriented with a passion for people, process improvement, and operational excellence, this is an outstanding opportunity to make a meaningful impact with a great organization. </p><p> For immediate consideration, please call Allison Brown @ 508.205.2121</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>We are partnering with a highly respected and growing real estate investment firm to identify a <strong>Senior Portfolio Accountant</strong> to support its private real estate funds and separate accounts. This role is ideal for an accounting professional who enjoys combining technical expertise with collaboration and wants long-term growth within a stable, well-regarded organization.</p><p><br></p><p>The Senior Portfolio Accountant will be responsible for fund-level accounting, financial reporting, and audit support, while working closely with internal teams and external partners. This position offers broad exposure across real estate portfolios, investor reporting, and international operations.</p><p><br></p><p><strong>What You’ll Be Doing;</strong></p><ul><li>Prepare and review quarterly and annual financial statements for private real estate funds and related entities in accordance with U.S. GAAP</li><li>Review property-level financial reports prepared by internal teams and third-party managers to ensure accuracy and policy alignment</li><li>Analyze portfolio and fund performance, researching and explaining period-over-period variances</li><li>Assist with monthly and quarterly cash flow forecasting for assigned funds and accounts</li><li>Track and record capital calls, distributions, and investment-related transactions</li><li>Coordinate with internal teams on invoice processing, accruals, and expense allocations</li><li>Support annual audits by coordinating with external auditors and responding to requests</li></ul><p><br></p>
<p>We are currently seeking a skilled and detail-oriented <strong>Payroll Specialist</strong> to join our clients team. In this role, you will be responsible for processing payroll for approximately 1,000 employees on a biweekly basis. You will manage the entire payroll workflow to ensure all transactions are processed accurately and on time. Key responsibilities include reconciling payroll prior to transmission, validating reports, and ensuring garnishment calculations are processed in compliance with applicable regulations.</p><p>This role involves generating standard payroll reports for staffing vendors, processing manual checks, and entering payroll-related data and changes—such as new hires, salary adjustments, and benefit enrollments—into both the UKG HRIS and ADP systems. You will be expected to create and reconcile general ledger entries for each payroll cycle and generate GL reports in ADP. In addition, you’ll handle post-payroll responsibilities such as funding the 401(k) plan with Fidelity and managing weekly timecard reports for temporary staff across three agencies, reconciling invoices accordingly.</p><p>The ideal candidate will have at least three years of payroll experience in a high-volume environment, strong familiarity with ADP and a solid understanding of payroll compliance and benefits administration. Attention to detail, organizational skills, and the ability to maintain confidentiality are critical for success in this position.</p><p>If you are passionate about payroll and looking to contribute to a dynamic and collaborative team, we encourage you to apply today!</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p>A well-established and growing global investment firm is seeking a <strong>Senior Corporate Accountant</strong> to join its expanding accounting and finance team. The organization operates internationally within the private equity and real assets space and offers long-term stability, strong leadership, and meaningful career progression.</p><p>This role reports directly to the <strong>Director of Corporate Accounting</strong> and will play a key part in supporting corporate accounting operations, financial reporting, and internal controls within a collaborative, high-performing environment.</p><p><br></p><p><strong>Why This Role</strong></p><ul><li>Strong track record of promoting from within</li><li>Stable, reputable firm with low turnover and long employee tenure</li><li>Exposure to international operations and cross-border accounting</li><li>Supportive, team-oriented culture with a “family feel”</li><li>Ongoing growth through new investment vehicles and global expansion</li><li>Professional development opportunities, learning sessions, and team events</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Support corporate accounting close processes, including journal entries, account reconciliations, and variance analysis</li><li>Assist with monthly, quarterly, and annual financial reporting in accordance with U.S. GAAP</li><li>Maintain and strengthen internal controls and accounting policies</li><li>Partner with internal teams and external auditors during audits and reviews</li><li>Contribute to process improvements and system enhancements</li><li>Provide ad hoc reporting and analysis as needed</li></ul><p><br></p>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
We are looking for an experienced and driven Recruiter to join our team on a long-term contract. Based in Webster, Massachusetts, this role offers the opportunity to manage the full-cycle recruitment process while working in a fast-paced and collaborative environment. If you excel in sourcing, screening, and placing top talent across various levels and thrive in high-volume recruiting, this position is perfect for you.<br><br>Responsibilities:<br>• Oversee the entire recruitment process, from sourcing candidates and conducting interviews to extending offers and onboarding new hires.<br>• Develop and implement innovative sourcing strategies using platforms such as LinkedIn Recruiter, job boards, and employee referrals.<br>• Manage high-volume recruiting efforts while ensuring deadlines are met and candidates receive a seamless hiring experience.<br>• Collaborate closely with team members to share insights, refine hiring strategies, and address recruitment challenges.<br>• Ensure compliance with company policies and legal requirements throughout the hiring process.<br>• Maintain accurate and detailed recruitment metrics to provide regular updates to stakeholders.<br>• Build strong relationships with candidates and represent the company professionally to enhance employer branding.<br>• Utilize applicant tracking systems and other recruitment tools to streamline hiring workflows.<br>• Partner with hiring managers to understand position requirements and align recruitment strategies accordingly.
We are looking for a motivated Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. This contract position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with service providers. The role involves engaging with potential partners to ensure alignment with our operational needs while delivering exceptional customer service.<br><br>Responsibilities:<br>• Conduct outbound calls to blue-collar service providers to discuss winter work opportunities and gauge interest.<br>• Maintain a detail-oriented and steady demeanor while presenting information clearly and confidently.<br>• Follow up with service providers who have not responded to previous outreach to confirm their interest.<br>• Collaborate closely with subject matter experts to ensure effective communication and alignment.<br>• Support two team members within an eight-person team by providing consistent and reliable assistance.<br>• Qualify service providers by assessing their equipment and verifying their insurance coverage for snow removal.<br>• Build and nurture relationships with service partners through meaningful interactions.<br>• Utilize troubleshooting skills to address concerns and ensure smooth onboarding processes.<br>• Leverage recruitment or outdoor trades experience to enhance partner engagement and operational success.
