<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
We are looking for a skilled Public Staff Tax Accountant to join our team in Fall River, Massachusetts. This Contract-to-permanent position offers an opportunity to work on corporate and partnership tax returns, as well as individual tax filings. If you have a strong background in tax preparation and are ready to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns, ensuring compliance with all relevant regulations.<br>• Manage partnership tax filings with accuracy and attention to detail.<br>• Handle individual tax returns as needed, delivering high-quality results.<br>• Collaborate with team members to ensure smooth tax preparation processes.<br>• Stay updated on changes in tax laws and incorporate them into practices.<br>• Provide guidance and support to clients regarding tax-related inquiries.<br>• Ensure timely completion of all tax filings, meeting deadlines effectively.<br>• Maintain organized records of tax documentation for audit and review purposes.
<p>Robert Half's marketing & creative client is looking for a freelance Presentation Designer for an ongoing, part-time assignment. This is a remote, 10 - 20 hour-per-week assignment; candidates should be able to work within eastern (EST) hours. The Presentation Designer will assist in a large volume of presentations that need to be updated across design and content. Interested candidates should submit a portfolio of relevant presentation design samples with resume. </p><p><br></p><p><strong>Key Responsibilities (Condensed):</strong></p><ul><li>Develop visually engaging, brand-aligned decks for client meetings, internal meetings, and events</li><li>Simplify complex ideas into clear, impactful narratives for presentations</li><li>Create custom graphics, organize presentation assets, and streamline workflows for easy access and updates</li><li>Partner with team members to balance workloads and ensure timely delivery of high-quality materials</li><li>Create data visualization graphics, charts, and other infographics </li></ul><p><br></p>
Data Analyst Manager (2)<br><br>Roles & Responsibilities <br><br>Oversee an offshore team of Healthcare Data Analysts and QA engineers under the direction of the Director of Data Management.<br>Collaborate with various client-facing teams and both inter-departmental and intra-departmental teams to address complex healthcare challenges.<br>Take the lead in communicating with clients to resolve any technical issues they may have.<br>Guide the Data Operations team in understanding customer business needs and converting them into application and operational requirements..<br>Act as a process champion, utilizing in-depth knowledge of organization policies and operations processes.<br>Ensure modules in the product meet the functional requirements, system compliance, and interface specifications through ongoing performance monitoring of team members.<br><br><br>Bachelor’s Degree or equivalent industry experience<br>7+ years of experience performing analysis on healthcare data<br>Clinical Knowledge of various Healthcare Data listed above<br>Advanced skillset with SQL for data analysis and reporting <br>Strong verbal and written communication skills<br>Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.<br>Required Knowledge Areas<br>Data Analytics & Statistics Experience<br>SQL & Databases – Experience writing queries to extract and manipulate data from SQL Server, PostgreSQL, MySQL, or Oracle databases.<br>Excel & Spreadsheets – Advanced Excel skills (pivot tables, VLOOKUP, tables and charts )<br>Healthcare Industry Knowledge<br>Healthcare Data Standards – Understanding of ICD-10, CPT, HCPCS, LOINC, and SNOMED coding systems.<br>Electronic Health Records (EHRs) – Experience with Epic, Cerner, Meditech, or other EHR platforms.<br>HIPAA & Data Privacy – Familiarity with healthcare data compliance, including HIPAA, GDPR, and HITECH Act.<br>Claims & Billing Data – Experience analyzing claims from Medicare, Medicaid, and private insurers.<br>HEDIS Quality Measures <br>CMS Data <br>Data Management & ETL Experience<br>ETL (Extract, Transform, Load) Processes – Experience working with data warehouses, SQL ETL pipelines<br>Big Data & Cloud Platforms – Familiarity with AWS (Redshift), Google Cloud, and/or Azure a plus.<br>Project Management – Familiarity with Agile, Scrum, or Lean methodologies in data projects.<br>Stakeholder Communication – Ability to translate complex data findings into actionable insights for non-technical teams (clinicians, executives, analysts).<br> <br><br>Preferences – Not Required <br><br>10+ years of experience performing analysis on healthcare data<br>Experience with Snowflake <br>Prior Experience Working with Offshore Teams a Plus<br>Team leadership experience
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
We are looking for a dedicated and detail-oriented Senior Internal Auditor to join a respected financial services firm in Boston, Massachusetts. In this role, you will play a critical part in evaluating and enhancing the organization's control environment while contributing to key compliance and certification initiatives. This position offers a unique opportunity to collaborate across departments and drive improvements in internal auditing processes.<br><br>Responsibilities:<br>• Evaluate and test internal controls across finance, operations, and IT to ensure compliance with organizational and regulatory standards.<br>• Document audit findings and make recommendations to address control gaps and testing exceptions.<br>• Collaborate with external auditors and internal teams, including Finance, IT, and Compliance, to support certification programs.<br>• Monitor and assess changes in organizational processes, product offerings, and technology to identify and address scope changes in audit reports.<br>• Review and analyze subservice organization control reports to determine the adequacy of vendor environments.<br>• Provide insights and suggestions on draft audit reports to align with established guidelines and standards.<br>• Contribute to the successful completion of annual certification processes, including Type 1 and Type 2 audits.<br>• Participate in strategic initiatives and special projects to support the growth and development of the internal audit function.<br>• Assist in developing remediation plans to address identified issues and ensure long-term control improvements.
We are looking for an experienced Project Manager to lead and execute high-profile events, conferences, and sponsorships while maintaining exceptional standards for branding and marketing. This is a long-term contract position based in Boston, Massachusetts, offering an opportunity to collaborate across teams and drive impactful event strategies. The ideal candidate will bring innovative thinking and expertise in event management, particularly within the financial services industry.<br><br>Responsibilities:<br>• Design, plan, and execute proprietary events, third-party conferences, and sponsorships in collaboration with internal teams and external vendors.<br>• Ensure all event components align with branding guidelines and showcase thought leadership through integrated marketing strategies.<br>• Work closely with sales teams to develop themes, goals, and messaging tailored to each event.<br>• Create detailed project plans, lead planning calls, and coordinate deliverables across multiple business partners.<br>• Provide strategic insights to enhance event components, including speaker coordination, brand messaging, and attendee experiences.<br>• Manage and oversee presenters, from speaker requests to content creation and preparation, ensuring alignment with event objectives.<br>• Monitor budgets and expenditures to ensure events remain within financial limits while adhering to industry standards.<br>• Measure and analyze the return on investment for all programs, preparing detailed reporting and insights.<br>• Coordinate logistics for industry conferences, including booth setups, promotional materials, and attendee engagement.<br>• Support marketing deliverables such as collateral, registration copy, invitations, and promotional campaigns.
We are looking for an experienced Payroll Systems Consultant to join our team on a contract basis in Watertown, Massachusetts. This role is ideal for professionals with expertise in payroll system implementation and union payroll processes. You will play a key part in optimizing payroll operations and ensuring seamless system integrations.<br><br>Responsibilities:<br>• Lead the implementation of payroll systems, focusing on transitioning to Viewpoint Spectrum.<br>• Configure union payroll settings, including wage codes and pay rates, to align with organizational requirements.<br>• Conduct thorough data cleanup and migration from legacy systems to ensure accuracy and consistency.<br>• Collaborate with stakeholders to streamline manual payroll processes and improve efficiency.<br>• Perform test payroll runs in the new system to validate data and functionality.<br>• Provide consulting expertise to address challenges related to union contracts and payroll compliance.<br>• Work closely with project teams to manage database migrations and system conversions.<br>• Ensure successful deployment of payroll systems by cross-referencing historical data with new system outputs.<br>• Offer guidance and training to staff on new payroll functionalities and best practices.
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
We are looking for a skilled Bookkeeper to join our team in Natick, Massachusetts. In this role, you will play a critical part in managing financial transactions, payroll processes, and employee benefits while supporting various administrative operations. This is an excellent opportunity for an experienced and detail-oriented individual seeking to contribute to the efficiency and success of a dynamic organization.<br><br>Responsibilities:<br>• Handle accounts receivable tasks, including invoicing, collections, and processing client payments.<br>• Manage accounts payable by overseeing vendor relationships and ensuring timely payment approvals.<br>• Process payroll activities such as bonuses, commissions, salary adjustments, and reimbursements.<br>• Administer employee benefits enrollment and maintain accurate records of client expenses.<br>• Support onboarding processes for new hires and conduct exit interviews as needed.<br>• Maintain and update internal databases to ensure accurate and organized records.<br>• Perform bank reconciliations and monitor financial transactions to ensure accuracy.<br>• Assist in general agency operations, including compliance with financial and HR policies.<br>• Collaborate with team members to streamline processes and improve overall efficiency.
<p>Are you an experienced Systems Administrator with a strong background in infrastructure and systems management, eager to contribute to the success of a dynamic professional services firm? This hybrid role, based out of downtown Boston, offers the opportunity to grow your skills in a collaborative environment while working onsite 3 days per week. If you’re skilled in Windows Server environments, Active Directory, VMware, and backup solutions, we’d like to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Server Management:</strong> Manage and maintain Windows Servers (2016, 2019, 2022), ensuring reliability, performance, and scalability to meet business needs.</li><li><strong>Active Directory Administration:</strong> Maintain and configure Active Directory infrastructure, including DNS, DHCP, FSMO roles, Sites and Services, and group policies.</li><li><strong>Virtualization Support:</strong> Administer VMware environments, including Horizon and gold image maintenance, ensuring optimal virtualization operations.</li><li><strong>Cluster Configuration:</strong> Assist with configuring and maintaining server clusters (experience here is a plus but not required).</li><li><strong>Backup & Recovery:</strong> Take ownership of backup strategies and recovery operations, particularly using solutions such as Veeam; ensure data integrity and implement effective disaster recovery protocols.</li><li><strong>Monitoring & Maintenance:</strong> Conduct regular system monitoring, troubleshooting, and preventive maintenance to address issues proactively.</li><li><strong>Security & Compliance:</strong> Ensure systems adhere to organizational security standards and compliance requirements.</li><li><strong>Documentation:</strong> Create and maintain detailed records of configurations, processes, troubleshooting guides, and incident reports.</li></ul><p><br></p>
We are looking for a highly skilled Senior Accountant to join our team on a long-term contract basis in Bedford, Massachusetts. This role requires someone with expertise in government accounting and strong familiarity with financial systems and processes. You will play a key role in ensuring accurate financial reporting and compliance with regulations.<br><br>Responsibilities:<br>• Manage month-end close activities, ensuring timely and accurate financial reporting.<br>• Maintain and reconcile the general ledger to ensure all transactions are properly recorded.<br>• Prepare and post journal entries to support accounting processes and adjustments.<br>• Perform detailed account reconciliations to validate financial data and resolve discrepancies.<br>• Conduct bank reconciliations to ensure alignment between financial records and banking statements.<br>• Apply knowledge of government accounting standards to maintain compliance and accuracy.<br>• Utilize Deltek software to streamline financial processes and reporting.<br>• Collaborate with cross-functional teams to support audits and ensure adherence to contractual requirements.<br>• Analyze and interpret financial data to provide insights and recommendations.<br>• Develop and implement strategies to improve accounting efficiency and accuracy.
We are looking for an experienced Paralegal to join our team in Woburn, Massachusetts. This is a long-term contract position, offering the opportunity to work closely with the Director of Legal and Compliance to support critical risk management and compliance initiatives. The ideal candidate will bring a strong background in internal controls, auditing, and regulatory compliance, along with a keen ability to analyze and mitigate risks using industry-standard frameworks.<br><br>Responsibilities:<br>• Collaborate with the Director of Legal and Compliance to manage risk assessment and mitigation activities.<br>• Develop and implement internal controls to ensure compliance with regulatory requirements and organizational frameworks.<br>• Conduct audits and prepare detailed reports outlining risk factors and key performance indicators.<br>• Utilize methodologies such as COSO and ISO 31000 to perform comprehensive risk analyses.<br>• Assist in mapping risk factors and defining key risk indicators to support proactive decision-making.<br>• Leverage case management software to organize and manage litigation and compliance-related tasks.<br>• Support discovery processes, trial preparation, and other civil litigation activities.<br>• Provide expertise in compliance assessments and ensure adherence to industry standards.<br>• Participate in the development of compliance strategies to address regulatory challenges.<br>• Collaborate with cross-functional teams to ensure alignment with organizational goals.
We are looking for an Administrative Assistant to support the Customer Service Front Office in Somerville, Massachusetts. This long-term contract position offers the opportunity to work onsite and contribute to a variety of administrative tasks, including data entry, customer service, and office management. If you are tech-savvy, organized, and have strong interpersonal skills, this role could be a great fit for you.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming calls, greet visitors, and assist with inquiries in a courteous and attentive manner.<br>• Manage call intake processes, create call tickets, and maintain accurate account records.<br>• Perform data entry tasks using Microsoft Excel to ensure timely and precise record-keeping.<br>• Provide administrative support for billing and account maintenance, including bill processing.<br>• Assist with executive administrative duties, such as scheduling meetings and handling correspondence.<br>• Collaborate with team members to deliver exceptional customer service and adapt to changing priorities.<br>• Maintain organized files and documentation to support office operations.<br>• Ensure compliance with company policies and procedures during daily activities.<br>• Participate in team meetings to discuss workflow improvements and resolve challenges.<br>• Uphold a positive and cooperative work environment while managing multiple tasks efficiently.
We are looking for a dedicated Paralegal to join our team on a long-term contract basis in Braintree, Massachusetts. This role involves supporting various legal processes, including estate planning, probate, and tax preparation, while maintaining clear and precise communication with clients. The ideal candidate will have experience in handling detailed legal documentation and managing multiple tasks effectively.<br><br>Responsibilities:<br>• Draft estate planning documents, probate petitions, and estate and trust accountings with precision.<br>• Assist in the preparation of estate tax returns and income tax returns, ensuring compliance with legal standards.<br>• Communicate with clients to provide updates on case progress and address inquiries related to ongoing matters.<br>• Oversee the progression of files from drafting to signing, coordinating post-signing tasks such as recording real estate documents and submitting beneficiary forms.<br>• Maintain organized records and documentation to support seamless legal operations.<br>• Collaborate with attorneys and other team members to ensure the accuracy and timeliness of legal processes.<br>• Conduct research and gather information to support case preparation and decision-making.<br>• Ensure all legal actions and filings adhere to relevant regulations and deadlines.
<p>Technology Company with 35+ year history and expanding North American Operations located in the Greater Boston area seeks a Senior Accountant. This will be the # 1 Finance person at this location, reporting into the local leadership team and will work closely with International HQs. This position will have a broad range of responsibilities including month end close activities, financial statement preparation, project job costing, balance sheet and income statement reconciliations, transactional accounting oversight including AP, AR along with budget and forecasting functions. The candidate should have a BS Degree in Finance or Accounting, MBA preferred with 5+ years of progressive corporate accounting experience with strong GAAP and G/L knowledge. Strong communication skills are required, fluent in Spanish is required as this position supports international locations. This is a great opportunity for an experienced Senior Accountant looking to be in a financial leadership role, part of an excellent Finance team and great work/life balance culture. Very strong benefits offered along with aggressive 401K match program, reach out to Dino Valeri at dino.valeri@roberthalf or message me thru LinkedIn. </p>
<p>Robert Half is working with a respected client in the Billerica area seeking a Quality Assurance Specialist to join its team. This role is open due to business growth, reporting into a Senior Quality Manager.</p><p><br></p><p>Our client is looking for a Quality Assurance professional with at least 1 year of professional experience and knowledge of ISO 9001 standards. The selected candidate will be responsible for document control, audit implementation, product inspections, and ensuring compliance. Prior experience in a manufacturing or distribution setting is preferred.</p><p><br></p><p>For the right experience the starting salary range would be up to $90,000 + bonus. There's lot of growth opportunity and strong benefits.</p><p><br></p><p>If interested and qualified please apply to this listing, or email Bill.Nichols@roberthalf. Thanks!</p>
<p>Robert Half is working with a great client on the North Shore seeking a Claims Adjuster to join its team. This is a permanent role, alongside an established team, responsible for visiting local claims sites for assessments, and will work in office a couple days per week as needed. Our client is looking for experience in the insurance industry, preferably property & casualty. Any experience with claims adjusting is preferred.</p><p><br></p><p>Salary is dependent on experience, but somewhere between $70-110K is the target. The benefits are competitive too.</p><p><br></p><p>If interested in and qualified for the Claims Adjuster role please message me ASAP or apply to this listing. Bill.Nichols@roberthalf. Thanks!</p>
<p>Growing startup is seeking a Contracts Administrator to oversee the lifecycle of legal agreements and ensure the smooth operation of contractual processes for our organization. This role offers the opportunity to contribute significantly by managing contract drafting, negotiations, and analysis, as well as fostering collaboration across business units. This is a fully remote position that requires prior contract negotiation experience in data centers. . </p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation, review, negotiation, and organization of various contracts, including commercial, vendor, real estate, and corporate agreements.</p><p>• Establish and maintain a centralized contracts repository to ensure easy access to legal documents while maintaining their integrity.</p><p>• Collaborate with cross-functional teams to align contract terms with business objectives and support team-wide initiatives.</p><p>• Oversee outside counsel relationships to manage legal costs effectively and ensure quality support.</p><p>• Continuously improve standard contract templates, policies, and procedures to streamline processes and enhance efficiency.</p><p>• Provide legal training and guidance to internal stakeholders, ensuring they understand relevant contractual and legal matters.</p><p>• Prioritize and execute time-sensitive projects while managing competing priorities in a dynamic work environment.</p><p>• Conduct thorough analysis and redlining of contract documents to mitigate risks and ensure compliance.</p><p>• Handle special projects and provide ad-hoc analytical support as needed.</p>
<p>We are seeking a detail-oriented and proactive <strong>Accounts Receivable (AR) Analyst</strong> to join our clients team. </p><p><br></p><p>In this role, you will be responsible for managing vendor program agreements, ensuring accuracy and compliance with negotiated terms. You will collect vendor program allowances using aging reports to manage collections effectively, and prepare quarterly reconciliations, investigating and resolving any discrepancies that arise during the process. A key part of your responsibilities will be identifying and communicating collection cushions and risks while ensuring monthly collection goals and due dates are consistently met. You will complete the vendor post-audit function and create weekly invoices for marketing activities, processing invoices and credit memos, and managing the collection of open balances.</p><p>This role requires strong collaboration with both vendors and internal merchants. You’ll partner with vendors to understand proof-of-performance requirements and work closely with merchants to gather information on upcoming marketing activities, ensuring a structured process for communicating vendor program details. Regular meetings with merchants will be essential to review vendor balances, assess risk, and ensure receipt of roadmaps for significant outstanding balances, particularly those exceeding 90 days. Additionally, the AR Analyst will perform month-end close duties including journal entry preparation and account reconciliations. If you are highly organized, analytical, and thrive in a collaborative environment, we encourage you to apply.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p><strong>Inventory & Barcode Systems Consultant (Sage 100 + ScanForce)</strong></p><p> <strong>Contract | On-site/Hybrid (Plant & Warehouse) | Foam & Mattress Manufacturing</strong></p><p>We’re looking for an experienced consultant to help us implement Sage 100 and barcode scanning (ScanForce) across our warehouse and production floor. This is a <strong>200-hour contract project</strong> reporting to the Director of IT.</p><p>What You’ll Do</p><ul><li>Lead the setup of Sage 100 inventory and production workflows.</li><li>Implement ScanForce for receiving, put-away, production, counts, and shipping.</li><li>Create barcode/labeling standards for raw materials and finished mattresses.</li><li>Migrate and clean up data for items, warehouses, and stock levels.</li><li>Train staff, document processes, and support the go-live.</li></ul><p><br></p>
We are looking for a bilingual Customer Associate who is fluent in both Spanish and English to join our team in West Newton, Massachusetts. In this role, you will focus on delivering top-notch customer service while managing various client interactions and administrative tasks. This position is ideal for someone who is meticulous, organized, and passionate about providing exceptional support.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns efficiently.<br>• Provide outstanding customer service by maintaining a thoughtful and friendly demeanor in all interactions.<br>• Utilize your bilingual skills to communicate effectively with both English- and Spanish-speaking clients.<br>• Manage and organize client information accurately, ensuring all records are up-to-date.<br>• Collaborate with team members to improve service delivery and enhance customer satisfaction.<br>• Create and maintain reports using Microsoft Word and Excel to track client interactions and outcomes.<br>• Identify and escalate complex issues to ensure timely resolution and client satisfaction.<br>• Contribute to the development of processes that enhance the overall customer experience.<br>• Stay informed about company policies and procedures to provide accurate information to clients.
We are looking for a detail-oriented and courteous Receptionist to join our team on a contract basis. In this role, you will be the first point of contact for visitors, providing exceptional customer service and managing front desk operations. This position is located in Smithfield, Rhode Island.<br><br>Responsibilities:<br>• Welcome and assist visitors with care and attention.<br>• Direct visitors to appropriate departments or staff members based on their needs.<br>• Organize and distribute incoming mail and deliveries promptly.<br>• Provide excellent customer service to ensure a positive experience for guests and staff.<br>• Maintain the reception area in a neat and organized manner.<br>• Answer phone calls and handle inquiries efficiently.<br>• Coordinate schedules and appointments as needed.<br>• Support administrative tasks and assist with additional duties when required.
<p>Our client, a successful mid-sized law firm in Boston, is seeking a Family Law Paralegal to join their team. In this role, you will play a key part in supporting multiple attorneys with a variety of family law cases, including divorce, custody, child support, alimony, adoption, and domestic violence matters. This role requires a strong understanding of Massachusetts family law procedures and excellent communication and organizational skills. This candidate must have a flexible schedule and be willing to work overtime.</p><p><br></p><p><strong>Location</strong>: Boston, MA </p><p><strong>Salary:</strong> $75,000 - $85,000 (DOE) + OT Pay + great benefits</p><p><strong>Role:</strong> Family Law Paralegal </p><p><strong>Schedule:</strong> First few months in person, then hybrid (3 days in, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Draft legal documents such as complaints, motions, affidavits, financial statements, and separation agreements.</li><li>Prepare discovery requests and responses (interrogatories, requests for production, etc.)</li><li>File documents with Massachusetts Probate and Family Courts (e-filing and in-person).</li><li>Conduct legal research and gather evidence.</li><li>Assist in trial preparation, including organizing exhibits and witness materials.</li><li>Schedule court dates, client meetings, depositions, and mediations.</li><li>Communicate with clients, court personnel, and opposing counsel.</li><li>Maintain and organize case files and documentation in compliance with firm and court standards.</li><li>Monitor deadlines and manage calendars for attorneys.</li></ul>
