We are looking for a skilled Marketing Manager II to join our team in Philadelphia, Pennsylvania. This long-term contract position offers an exciting opportunity to lead marketing initiatives across various channels and drive impactful campaigns. The ideal candidate will excel in coordinating strategies, managing budgets, and collaborating with vendors to deliver exceptional results.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing plans across multiple platforms, including direct mail, paid media, and offline channels.<br>• Coordinate with vendors and service providers to ensure seamless implementation of marketing programs and promotional events.<br>• Manage budgets and expense accounts, ensuring adherence to financial guidelines while maximizing campaign effectiveness.<br>• Lead the creation and execution of lead generation campaigns, leveraging cross-channel tactics to achieve business objectives.<br>• Provide ongoing support for mobile app marketing initiatives and other technical projects.<br>• Oversee program management activities, ensuring alignment with strategic goals and timelines.<br>• Collaborate with internal teams to integrate sales, marketing, and technical support efforts for cohesive results.<br>• Monitor and analyze campaign performance metrics to optimize future strategies and drive growth.<br>• Plan and execute promotional events that enhance brand visibility and engage target audiences.<br>• Work closely with stakeholders to refine marketing tactics and adapt to evolving business needs.
We are looking for an experienced Marketing Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position offers the opportunity to lead dynamic marketing initiatives while collaborating with diverse teams to create impactful strategies. If you have a strong background in marketing and communications and enjoy driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and implement comprehensive marketing plans that drive lead generation and enhance brand visibility.<br>• Manage cross-channel marketing campaigns, including direct mail, paid media, and promotional events.<br>• Oversee budget processes, ensuring efficient allocation of resources and expense account management.<br>• Collaborate with vendors and service providers to deliver high-quality marketing solutions.<br>• Coordinate with technical teams to provide ongoing support for mobile apps and other digital platforms.<br>• Analyze campaign performance metrics to refine strategies and maximize ROI.<br>• Lead the execution of offline and online tactics to support organizational goals.<br>• Work closely with sales teams to align marketing strategies with business objectives.<br>• Organize and manage promotional events to increase audience engagement and brand awareness.<br>• Provide program management support for marketing initiatives, ensuring timely and effective delivery.
<p>We are looking for a Marketing Campaign Coordinator to join our team in New Jersey. In this long-term contract position, you will play a key role in developing and executing marketing campaigns, leveraging automation tools to optimize processes and drive impactful results. This role is ideal for a skilled individual with a passion for digital marketing and experience in campaign coordination.</p><p><br></p><p>Responsibilities:</p><p>• Implement and optimize marketing automation platforms to enhance campaign effectiveness and streamline workflows.</p><p>• Assist in the development and execution of marketing campaigns, including audience segmentation and lead nurturing strategies.</p><p>• Identify and target specific audiences to maximize campaign reach and engagement.</p><p>• Manage various campaign elements, such as scheduling, creative briefs, production, targeting, list selection, fulfillment, tracking, and pre/post-campaign analysis.</p><p>• Prepare detailed reports on campaign performance, including metrics like KPIs and conversion rates.</p><p>• Collaborate with marketing managers and creative teams to understand project objectives and ensure timely delivery.</p><p>• Plan and organize marketing campaigns, ensuring all tasks align with project timelines and goals.</p><p>• Contribute to the enhancement of best practices and governance programs within the marketing team.</p><p>• Work cross-functionally with stakeholders to ensure seamless campaign execution and coordination.</p><p><br></p><p>02720-0013310310</p><p><br></p>
We are looking for an experienced Marketing Manager to lead strategic initiatives and drive impactful campaigns in the education sector. This role requires a creative thinker who excels in digital and B2B marketing strategies to enhance brand visibility and engagement. Join our team in Scotch Plains, New Jersey, to make a difference in shaping our marketing efforts.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies tailored to the education industry.<br>• Lead the planning and management of email campaigns to maximize audience engagement.<br>• Drive B2B marketing initiatives, building strong relationships with partners and stakeholders.<br>• Oversee digital marketing efforts, including social media, SEO, and paid advertising.<br>• Analyze campaign performance data to identify opportunities for improvement and optimization.<br>• Collaborate with cross-functional teams to ensure brand consistency across all platforms.<br>• Create and manage budgets for marketing campaigns to ensure cost-effective execution.<br>• Research market trends and competitor activities to inform strategic decisions.<br>• Foster brand awareness through innovative campaigns and targeted messaging.<br>• Monitor industry advancements to incorporate new tools and techniques into marketing plans.
We are looking for a dynamic and experienced Marketing Manager to lead impactful campaigns for deposit products and credit cards. Based in New York, New York, this role offers an exciting opportunity to collaborate with cross-functional teams to drive strategic marketing initiatives and enhance brand presence. The ideal candidate will leverage insights, data, and creativity to deliver measurable results across multiple marketing channels.<br><br>Responsibilities:<br>• Develop comprehensive marketing and communication plans that align with organizational goals and values.<br>• Collaborate with leadership and marketing teams to strategize, manage, and execute key initiatives.<br>• Utilize data analytics and market research to inform and optimize marketing strategies, including segmentation and tracking studies.<br>• Lead a team of marketing specialists in creating and executing campaigns and materials.<br>• Drive efforts to support cross-selling, customer acquisition, retention, lead generation, and customer re-engagement.<br>• Oversee budgeting, forecasting, and monthly performance reporting for marketing activities.<br>• Maintain strong relationships with external vendors and consultants to ensure effective creative development and data-driven targeting.<br>• Manage day-to-day operations and ensure timely delivery of projects and campaigns.<br>• Lead special projects and perform additional duties as needed to support organizational priorities.
<p>We are looking for an experienced Omnichannel Marketing Manager to lead and execute demand generation strategies while driving growth through innovative campaigns. This role involves designing and managing omnichannel marketing initiatives to enhance brand visibility and audience engagement. The position offers an opportunity to work on cutting-edge paid media strategies and audience segmentation. This role requires HCP audience experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive growth marketing strategies to drive demand generation.</p><p>• Manage and optimize omnichannel campaigns, ensuring alignment with brand objectives.</p><p>• Oversee paid media initiatives, including paid social and paid search, to maximize ROI</p><p>• Support lead generation and nurture campaigns targeting pharma brand marketers, media agencies, and omnichannel strategists</p><p>• Develop and execute acquisition strategies that align with audience segmentation, content consumption trends, and specialty focus</p><p>• Build and optimize onboarding flows and lifecycle journeys that drive repeat visits, registration, and engagement</p><p>• Utilize audience segmentation techniques to create targeted and impactful campaigns.</p><p>• Monitor and analyze campaign performance to identify trends and enhance effectiveness.</p><p>• Collaborate with cross-functional teams to align marketing efforts with overall business goals.</p><p>• Leverage automation tools to streamline campaign workflows and improve efficiency.</p><p>• Conduct thorough market research to identify opportunities for audience engagement.</p><p>• Optimize email marketing campaigns and Google Ads for better reach and conversions.</p><p>• Continuously refine strategies based on data insights and analytics.</p>
We are looking for a skilled Email Marketing Manager to oversee the creation, execution, and optimization of email campaigns tailored to a high-end luxury clientele. This is a long-term contract position that requires a strong understanding of digital marketing strategies and analytics to drive engagement and conversions. Ideal candidates will have expertise in email marketing platforms, a keen attention to detail, and the ability to work independently or collaboratively within a fast-paced environment.<br><br>Responsibilities:<br>• Develop and manage email marketing campaigns targeting high-end luxury audiences, ensuring alignment with overall brand strategy.<br>• Optimize campaign performance through A/B testing, segmentation, and other techniques to improve open rates, click-through rates, and conversions.<br>• Utilize analytics tools to monitor key performance indicators (KPIs) and provide actionable insights to stakeholders.<br>• Collaborate with design and content teams to create visually appealing and engaging email templates.<br>• Ensure all email campaigns comply with relevant regulations and follow best practices for deliverability and user experience.<br>• Manage paid social and Google Ad campaigns to complement email marketing efforts.<br>• Conduct regular reporting to measure campaign success and recommend improvements.<br>• Research and implement innovative marketing strategies to enhance audience engagement.<br>• Maintain a strong understanding of industry trends to stay ahead of competitors.<br>• Coordinate with cross-functional teams to ensure seamless execution of marketing initiatives.
<p>We’re looking for a highly creative and strategic Email Marketing Manager to lead the development and execution of compelling email campaigns that engage, inform, and convert. This role is ideal for someone who thrives at the intersection of storytelling, design, and digital strategy, and who understands how to craft content that resonates with diverse audiences.</p><p><br></p><p>Key Responsibilities</p><ul><li>Content Strategy & Creation</li><li>Develop and manage the editorial calendar for email campaigns, ensuring alignment with brand voice, seasonal trends, and marketing goals.</li><li>Write and edit engaging email copy that drives action and reflects our brand personality.</li><li>Collaborate with design teams to produce visually appealing email templates and assets.</li><li>Campaign Management</li><li>Own the end-to-end process of email campaign execution—from concept to deployment.</li><li>Segment audiences and personalize content to improve engagement and conversion rates.</li><li>Monitor campaign performance metrics (open rates, click-through rates, conversions) and use insights to refine content and strategy.</li><li>Conduct A/B testing on subject lines, content, and design elements to continuously improve results.</li><li>Stay current on email marketing trends, tools, and best practices.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dynamic Marketing/Communications Coordinator to join our client in Aston, Pennsylvania. This bilingual role requires fluency in Spanish and English to support diverse marketing initiatives and communication strategies. As a Contract-to-Permanent position, this opportunity is ideal for a highly organized individual eager to contribute to impactful marketing campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Support existing members and new members of the organization</p><p>• Promoting new products, services, programs and events in both English and Spanish</p><p>• Create bilingual marketing collateral, ensuring accuracy in Spanish translations for written, verbal, and visual content.</p><p>• Collaborate with various departments to align marketing activities with organizational goals.</p><p>• Coordinate and manage email campaigns, including drafting content and analyzing performance metrics.</p><p>• Write, edit, and distribute content across multiple platforms</p><p>• Translate and localize marketing materials for Spanish-speaking audiences..</p><p>• Assist in organizing events, promotions, and other marketing activities as needed.</p><p>•Ability to travel to events as needed </p><p>•Manage company appearance and brand </p><p>•Manage new marketing campaigns and promotions</p>
<p>Robert Halfs enterprise client is looking for an experienced Marketing Product Manager to lead the strategic direction of marketing technology products. In this role, you will be responsible for defining and prioritizing product roadmaps while ensuring an exceptional user experience for marketing tools. This is a long-term contract position based in Philadelphia, Pennsylvania.</p><p><br></p><p>Responsibilities:</p><ul><li>Define and own the marketing product roadmap for a new AI solution, ensuring alignment with company goals and customer needs.</li><li>Lead the creation of a new solution by outlining critical product features, customer journey flows, and configurable options for diverse client profiles.</li><li>Collaborate with internal marketing stakeholders and external vendors to co-develop a seamless onboarding experience leveraging AI to reduce customer setup effort.</li><li>Transition into supporting engineering alignment by contributing to the documentation and refining the scope for technical execution.</li><li>Partner with engineering teams to validate product feasibility, define priorities, and assist with pilot deployment planning.</li><li>Drive strategic thinking and clarity in ambiguous environments, ensuring consistent progress toward key milestones.</li><li>Serve as an advocate for end-user experience, ensuring marketing technology products deliver intuitive and impactful benefits for customers.</li></ul>
We are looking for a creative and strategic Social Media Manager to lead digital marketing efforts and enhance brand visibility across platforms. Based in Edison, New Jersey, this role requires expertise in crafting compelling content, analyzing performance metrics, and executing targeted campaigns to engage audiences effectively. The ideal candidate will bring a strong blend of technical skills and innovative thinking to drive social media success.<br><br>Responsibilities:<br>• Develop and implement comprehensive social media strategies that align with business goals and enhance brand presence.<br>• Design visually appealing and impactful content using tools like Adobe Creative Cloud and Canva.<br>• Manage editorial calendars to ensure consistent and timely delivery of content across platforms.<br>• Monitor and analyze performance metrics using tools such as Facebook Insights and Google Analytics to refine strategies.<br>• Create engaging advertisements tailored to the target audience and optimize them for maximum impact.<br>• Stay updated on industry best practices and emerging trends to maintain a competitive edge in social media marketing.<br>• Write and publish blogs that align with brand messaging and resonate with the audience.<br>• Collaborate with cross-functional teams to ensure cohesive branding and messaging.<br>• Increase brand awareness by fostering community engagement and building strong relationships with followers.<br>• Conduct research to identify opportunities for growth and innovation in social media campaigns.
<p>We are looking for a skilled Marketing/Communications Manager to join our team in northern New Jersey. In this long-term contract role, you will play a key role in developing and executing effective marketing strategies that align with organizational goals. This position offers an exciting opportunity to leverage advanced AI tools and innovative techniques to enhance communication efforts and drive engagement.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive marketing plans, including email campaigns, social media strategies, and editorial content.</p><p>• Create engaging and visually appealing materials using tools such as Canva and Photoshop.</p><p>• Utilize AI tools like ChatGPT, Claude, Luminol, and Copilot to optimize marketing communication and content creation.</p><p>• Coordinate multiple projects simultaneously, ensuring timely delivery and alignment with branding guidelines.</p><p>• Craft compelling copy for various platforms, including social media, email campaigns, and presentations.</p><p>• Manage and curate social media content to enhance audience engagement and brand visibility.</p><p>• Design impactful PowerPoint presentations to support marketing initiatives and stakeholder communication.</p><p>• Collaborate with cross-functional teams to align marketing strategies with organizational objectives.</p><p>• Analyze campaign performance metrics and generate reports to inform future marketing decisions.</p><p>• Maintain proficiency in Office 365 to support daily marketing operations.</p><p><br></p><p>02720-0013290771</p><p><br></p>
We are looking for a bilingual Account Coordinator to join our team in Aston, Pennsylvania. In this Contract-to-permanent position, you will play a key role in fostering relationships with existing and prospective Select Employee Groups (SEGs) by promoting our credit union's products, services, and programs in both English and Spanish. Your efforts will help expand our reach and enhance member engagement while ensuring cultural and linguistic accuracy in promotional materials.<br><br>Responsibilities:<br>• Build and maintain relationships with Select Employee Groups (SEGs) by presenting credit union programs, products, and services.<br>• Identify and acquire new SEGs, securing approvals for additions and changes as needed.<br>• Conduct outreach campaigns to members using lead lists, both via phone and other communication channels.<br>• Collaborate with the Marketing team to proofread and adapt Spanish-language promotional materials for accuracy and cultural relevance.<br>• Represent the credit union professionally and positively at events and during interactions with members and employees.<br>• Promote the mobile branch delivery channel and other services to potential SEGs.<br>• Assist with administrative tasks such as ordering office supplies and maintaining billing functions.<br>• Support collections efforts for consumer accounts as required.<br>• Provide exceptional customer service in a call center environment, ensuring member satisfaction.
<p>We are looking for an experienced Director of Marketing to lead and execute strategic marketing initiatives for our client in Philadelphia. This role requires a dynamic leader with expertise in brand development, digital marketing, and communications strategy, particularly within law firm/legal services industry. You will be responsible for driving brand awareness, optimizing marketing operations, and implementing innovative strategies to achieve business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee comprehensive marketing strategies that enhance brand visibility and align with organizational goals.</p><p>• Lead the creation and execution of digital marketing campaigns, including SEO, paid search, and paid social initiatives.</p><p>• Manage brand development and ensure consistency across all marketing channels.</p><p>• Implement effective marketing automation tools to improve campaign efficiency and deliver measurable results.</p><p>• Build and execute a robust content strategy that supports business growth and engages target audiences.</p><p>• Drive social media marketing efforts to expand reach and foster meaningful engagement.</p><p>• Analyze marketing performance using tools like Google Analytics to identify opportunities for improvement.</p><p>• Collaborate with cross-functional teams to ensure alignment with business objectives and industry best practices.</p><p>• Develop and maintain strong relationships with external partners and vendors to support marketing initiatives.</p><p>• Monitor industry trends and competitor activities to inform strategic decisions.</p>
We are looking for an experienced Chief Marketing Officer (CMO) to lead and innovate our marketing strategies in New York, New York. This long-term contract position requires a forward-thinking individual who can drive impactful campaigns, enhance brand visibility, and align marketing efforts with overarching business goals. The ideal candidate will bring a wealth of expertise in digital marketing, brand development, and integrated marketing initiatives.<br><br>Responsibilities:<br>• Develop and oversee comprehensive marketing strategies that align with the company's vision and objectives.<br>• Lead the creation and execution of integrated marketing campaigns to enhance brand recognition and engagement.<br>• Analyze market trends and consumer insights to inform strategic decision-making and identify growth opportunities.<br>• Collaborate with cross-functional teams to ensure consistency in messaging and brand representation.<br>• Manage the digital marketing strategy, including SEO, social media, and content marketing, to drive online presence.<br>• Oversee the development and implementation of brand marketing initiatives to strengthen market positioning.<br>• Monitor the performance of marketing campaigns and use data-driven insights to optimize results.<br>• Foster relationships with external partners and agencies to expand the reach and effectiveness of marketing efforts.<br>• Provide mentorship and leadership to the marketing team, nurturing talent and encouraging innovation.
We are looking for an experienced Demand Generation Manager to lead strategic marketing initiatives that drive customer acquisition and engagement. This role emphasizes the development and execution of targeted campaigns, leveraging data analytics and marketing tools to optimize performance. Based in Warren, New Jersey, you will play a pivotal role in expanding brand awareness and generating leads through demonstrated expertise.<br><br>Responsibilities:<br>• Design and implement comprehensive demand generation strategies to support business growth.<br>• Lead the execution of digital media campaigns across multiple channels, ensuring alignment with company goals.<br>• Utilize data-driven insights and analytics to refine marketing approaches and measure campaign success.<br>• Manage and optimize marketing automation tools, including HubSpot, to streamline operations and enhance lead nurturing.<br>• Collaborate with cross-functional teams to develop compelling content and promotional materials.<br>• Track and report on lead generation metrics, providing actionable recommendations to improve performance.<br>• Identify new opportunities for audience engagement and brand expansion.<br>• Maintain up-to-date knowledge of industry trends and emerging technologies to inform strategy.<br>• Ensure marketing initiatives comply with best practices and align with the overall vision of the organization.
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>Our client—a mission-driven fintech company helping individuals secure their financial futures—is currently looking for a Strategic Finance Manager to join their high-impact team. In this role you’ll work directly with senior leadership to drive financial strategy, optimize decision-making, and influence business outcomes across the organization.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Lead budgeting, forecasting, and long-term planning processes</p><p>· Deliver financial insights and analysis to guide executive decision-making</p><p>· Build robust financial models and ROI frameworks</p><p>· Partner with teams across Sales, Marketing, RevOps, and Data to unlock growth opportunities</p><p>· Craft compelling presentations for internal and external stakeholders—including Board and investors</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
We are looking for a dynamic Communications and Events Manager to lead strategic initiatives that amplify our mission and create meaningful connections with global audiences. In this role, you will develop impactful content strategies, oversee high-profile events, and ensure brand-aligned messaging across platforms. Ideal candidates are highly organized individuals with expertise in storytelling, project management, and cross-functional collaboration.<br><br>Responsibilities:<br>• Develop and implement annual communication strategies and content plans in partnership with senior leadership to enhance awareness and engagement.<br>• Create and manage content across various platforms, including websites, newsletters, blogs, PR campaigns, and educational materials, while ensuring brand consistency.<br>• Plan and execute mission-driven events such as conferences, galas, and virtual speaker series, handling logistics, branding, and post-event reporting.<br>• Collaborate with vendors, venues, and creative partners to ensure seamless event execution, adherence to budgets, and exceptional audience experiences.<br>• Lead public relations efforts, including PR calendar development, media tracking, and managing storytelling pipelines.<br>• Work closely with marketing and digital teams to align content strategies with visual and social media initiatives.<br>• Supervise and mentor design interns, fostering their growth while maintaining brand standards.<br>• Conduct audits of digital and print materials to ensure accuracy and relevance, implementing improvements based on performance metrics.<br>• Track and analyze engagement metrics for digital content, PR campaigns, and events to optimize future initiatives.<br>• Collaborate with subject matter experts to create educational resources, grant templates, and mission-aligned collateral.
We are looking for a Contract Administrative Assistant to join our team in a fully remote capacity. This contract position offers an exciting opportunity to support program operations and event coordination for a mission-driven organization. If you are organized, tech-savvy, and passionate about delivering excellence in administrative support, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate program schedules, meetings, and events, ensuring seamless execution.<br>• Develop and manage workflows and organizational systems to optimize program efficiency.<br>• Serve as the main point of contact for communications with program participants and partners, maintaining professionalism and timely responses.<br>• Provide technical support for virtual events, including Zoom setup, troubleshooting, and live assistance.<br>• Collaborate with the Communications Manager to enhance program outreach and marketing efforts.<br>• Collect and analyze feedback and evaluation data to improve program outcomes.<br>• Participate in weekly virtual meetings to stay aligned with team goals and program updates.<br>• Schedule and organize guest appearances, instructor sessions, and other program-related activities.<br>• Ensure smooth coordination with external parties to support program objectives.
<p>We’re seeking a strategic and hands-on VP of Growth Marketing to lead and execute go-to-market (GTM) initiatives that drive customer acquisition, engagement, and retention. This role requires a deep understanding of payments ecosystem, strong technical marketing skills, and experience with tools like Salesforce, Marketing Cloud, WordPress, and Google Analytics. Looking for expertise in B2B SaaS industry. Candidates must be commutable to Philadelphia.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>GTM Strategy & Execution</strong>: Develop and implement data-driven go-to-market strategies for new product launches, feature rollouts, and market expansion.</li><li><strong>Demand Generation</strong>: Own and optimize multi-channel campaigns across email, paid media, SEO, and content marketing to drive qualified leads.</li><li><strong>Marketing Automation</strong>: Leverage Salesforce and Marketing Cloud to build automated workflows, lead scoring models, and personalized customer journeys.</li><li><strong>Website & Analytics</strong>: Manage and optimize the company’s WordPress site for performance, SEO, and conversion. Use Google Analytics and other tools to track KPIs and generate actionable insights.</li><li><strong>Payments Ecosystem Expertise</strong>: Collaborate with product and sales teams to craft messaging and campaigns that resonate with financial decision-makers and align with industry trends.</li><li><strong>Cross-functional Collaboration</strong>: Partner with Sales, Product, and Customer Success to align marketing efforts with business goals and customer needs.</li></ul>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
We are looking for an experienced Director of Marketing & eCommerce to lead our digital strategy and drive growth for our retail business in Teaneck, New Jersey. This role is ideal for a visionary leader passionate about marketing innovation and eCommerce excellence. The ideal candidate will oversee campaigns, enhance brand visibility, and optimize online experiences to expand our company's reach.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies to enhance brand awareness and customer engagement.<br>• Manage and optimize digital advertising campaigns across platforms, including Google AdWords and Facebook Insights.<br>• Oversee eCommerce operations, ensuring seamless user experiences and maximizing online sales.<br>• Utilize Google Analytics and CRM tools to analyze data, track performance, and inform decision-making.<br>• Lead campaign planning and execution, ensuring alignment with business objectives and target audiences.<br>• Collaborate with cross-functional teams to create impactful marketing collateral and content.<br>• Monitor market trends and competitor activities to identify opportunities and refine strategies.<br>• Drive innovation in digital marketing and eCommerce practices to maintain a competitive edge.<br>• Manage budgets effectively, allocating resources to maximize ROI.<br>• Provide leadership and mentorship to the marketing team, fostering growth and development.
