39 Results for It Systems Analyst Jobs in Princeton, NJ

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Information Systems Engineer

Somerset, NJ
remote
Temporary to Hire
41.1635 - 47.663 USD / Hourly
Key Responsibilities • Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems • Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite • Support and administer Windows Server environments and Active Directory • Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA • Configure, deploy, and support Windows 10/11 workstations and peripherals • Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices • Monitor and manage system backups, disaster recovery processes, and infrastructure performance • Lead and participate in IT projects, including site setups, upgrades, and deployments • Evaluate hardware/software needs and recommend solutions aligned with business requirements • Collaborate with vendors, procurement, and internal teams on technology solutions and services • Maintain accurate documentation of systems, processes, and infrastructure • Manage hardware/software inventory and ensure proper asset tracking • Provide technical guidance to team members and act as an escalation point when needed • Deliver regular updates on project status and system performance to leadership
2026-09-25T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments. Responsibilities: • Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities. • Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts. • Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated. • Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes. • Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements. • Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making. • Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness. • Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
2026-09-24T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams. Responsibilities: • Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions. • Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows. • Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate. • Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria. • Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals. • Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency. • Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments. • Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule. • Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
2026-10-01T00:00:00Z

Systems Administrator

San Antonio, NY
remote
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Systems Administrator to support and enhance a modern end-user computing environment. This position focuses on maintaining core administration tools, securing Microsoft 365 services, and delivering reliable support for Windows and mobile devices. The role is ideal for someone who combines strong systems administration experience with a practical approach to automation, endpoint management, and emerging AI-driven technologies. Responsibilities:• Administer service desk and ticket management platforms to ensure timely issue tracking, resolution, and user communication.• Manage remote monitoring, endpoint administration, and security tools, with preference for experience supporting NinjaOne and comparable platforms.• Oversee Microsoft 365 technologies, including Entra ID, Conditional Access, Intune, Autopilot, and configuration policy deployment.• Support and maintain Windows endpoints as well as iOS and Android mobile devices across the organization.• Configure and troubleshoot identity, access, and device compliance settings to strengthen security and user productivity.• Develop and improve automation workflows using Python and Microsoft Power Platform tools such as Power Automate.• Evaluate and apply modern AI and agent-based solutions, including large language model tools, to streamline support and administrative tasks.• Collaborate with internal teams to implement operational improvements and support changes involving administrative platforms or technical proces
2026-10-07T00:00:00Z

Senior Business Systems Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications. Responsibilities: • Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations. • Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance. • Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams. • Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered. • Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals. • Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements. • Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders. • Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
2026-10-01T00:00:00Z

IT Administrator

East Windsor, NJ
onsite
Temporary / Contract
45 - 55 USD / Hourly
We are looking for an IT Administrator to support escalation and day-to-day IT operations for a regulatory environment in East Windsor, New Jersey. This Contract to Hire position focuses on delivering dependable technical support across end-user systems, network-connected devices, and core site technology services. The ideal candidate will combine strong troubleshooting ability with hands-on experience in infrastructure support, user account administration, and service request management. Responsibilities:<ul><li>Provide desktop and laptop break/fix support, troubleshooting hardware, software, and connectivity issues.</li><li>Manage ticket queue, including prioritization, resolution, documentation, and escalation.</li><li>Perform PC imaging, deployment, software installation, and SCCM-based patching and software distribution.</li><li>Support Active Directory user accounts, printers, peripherals, and Microsoft 365 applications.</li><li>Monitor Veeam backups, perform tape rotations, and assist with basic recovery procedures.</li><li>Support local IT infrastructure, including Windows servers, Cisco switches, network connectivity, and Check Point firewalls.</li><li>Maintain asset inventory and technical documentation.</li></ul>
2026-09-08T00:00:00Z

Sr. Information Analyst

Hackensack, NJ
onsite
Permanent / Full Time
140000 - 170000 USD / Yearly
We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awareness programs that improve organizational readiness and accountability. Responsibilities:• Support the development and rollout of security and compliance policies, standards, and operating procedures that align with established global governance frameworks.• Perform risk reviews, vulnerability evaluations, and gap analyses to uncover control weaknesses and recommend practical remediation steps.• Help implement and validate controls designed to meet applicable U.S. federal regulatory expectations and broader compliance obligations.• Participate in audit and assessment activities, including controls testing, internal reviews, and privacy-focused evaluations, then document findings and improvement opportunities.• Partner with business and technical teams to coordinate compliance efforts, track action items, and promote consistent risk management practices.• Create clear reports, scorecards, and dashboards that summarize compliance status, key risks, and progress for senior leadership.• Contribute to security awareness efforts by helping develop training content, simulated exercises, and digital learning materials for employees.• Analyze participation data, feedback, and performance metrics to measure training effectiveness and support ongoing program enhancements.
2026-09-10T00:00:00Z

Operations Analyst

New Brunswick, NJ
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Benefits:full medical coverage and retirement savings plan Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi
2026-09-22T00:00:00Z

Instructional Systems Designer

Philadelphia, PA
remote
Temporary / Contract
25.726 - 29.788 USD / Hourly
We are looking for an Instructional Systems Designer to support healthcare education initiatives in Pennsylvania. This Long-term Contract opportunity is ideal for a creative learning specialist who combines instructional design expertise with strong visual design and media production capabilities. The role focuses on building engaging curriculum materials, facilitator guides, presentations, and digital learning assets that make complex topics easy to understand. Candidates should bring a portfolio or work samples that demonstrate strong design, instructional thinking, and multimedia development. Responsibilities: • Create blended learning materials that combine instructor-led content, digital education, visual communications, and interactive media for training programs. • Develop curriculum assets such as participant manuals, facilitator guides, slide presentations, pre-work, post-session resources, and case-based learning materials. • Partner with experienced team members and subject matter experts to shape storyboards, organize content, and translate business needs into effective learning experiences. • Design high-quality graphics for print and digital use while maintaining consistency with organizational branding and visual standards. • Produce and edit multimedia content, including photography, audio, video, motion graphics, and animation, to enhance educational and communication deliverables. • Build wireframes, mockups, and responsive interface concepts for web-based and mobile learning experiences. • Support production logistics by preparing equipment, managing media files, completing post-production tasks, and maintaining organized archives of creative assets. • Use content platforms such as SharePoint and learning systems such as Workday Learning to publish, organize, or deploy training materials. • Contribute to advanced learning projects that emphasize practical skill development and measurable performance outcomes.
2026-09-08T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-10-01T00:00:00Z

Technical Project Analyst

Philadelphia, PA
onsite
Temporary / Contract
28 - 32 USD / Hourly
Technical Project Analyst Hybrid in Philadelphia, PA (4x/week) Contract through 12/31/26 with extensions likely We are seeking a Technical Project Analyst to support a fast-paced technology program focused on product releases, trial management, and cross-functional coordination. This is an excellent opportunity for an early-career detail oriented with experience in technical environments who enjoys driving projects forward, managing operational processes, and collaborating with both business and technical stakeholders. The role supports product trial initiatives, release operations activities, and ongoing coordination across engineering and business teams. Responsibilities: Manage and track incoming work requests and project tickets through Jira Coordinate follow-ups with stakeholders to ensure timely ticket progression and resolution Attend engineering meetings, office hours sessions, and project discussions; document outcomes and update tickets accordingly Support trial management activities for new product and platform initiatives Maintain project plans, status tracking, and program documentation within Smartsheet Facilitate weekly standups and project status meetings Assist with business process documentation and operational reporting Partner with business and technical teams to gather requirements, communicate updates, and support project execution Help translate business needs into functional requirements and track changes throughout project lifecycles Support release operations activities and coordination across multiple stakeholders
2026-09-14T00:00:00Z

Software Engineer

Ny, NY
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for a Software Engineer to join a long-term contract opportunity based in New York, NY. This role supports a modern Microsoft-focused environment and combines hands-on technical problem solving with user-facing service for a wide range of infrastructure and endpoint needs. The position also offers the chance to collaborate with cross-functional teams, contribute to environment improvements, and strengthen overall support capabilities through technical leadership and mentorship. Responsibilities: • Deliver high-level technical support across infrastructure, desktop systems, and end-user computing environments, resolving complex issues efficiently. • Administer and troubleshoot Azure-based services, organizational user profiles, and Intune-managed devices to maintain stable operations. • Design, implement, and refine Microsoft policies and configuration standards to improve security, consistency, and device performance. • Work closely with the infrastructure team to address escalations, coordinate shared initiatives, and support ongoing technical projects. • Provide responsive, thorough assistance to executive-level users, ensuring a high-quality support experience and timely issue resolution. • Participate in testing, verification, and post-change validation activities related to infrastructure upgrades and environment updates. • Guide less experienced engineers through technical challenges, share best practices, and help raise the overall capability of the support team.
2026-09-18T00:00:00Z

IT Support Specialist

New York, NY
onsite
Temporary to Hire
35 - 55 USD / Hourly
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts. Responsibilities: • Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access. • Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office. • Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users. • Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices. • Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment. • Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations. • Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
2026-10-05T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support. Responsibilities: • Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently. • Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption. • Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times. • Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments. • Assist with account access and user support tasks involving Active Directory and related desktop tools. • Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate. • Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service. • Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
2026-10-02T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE NIGHT SHIFT opportunity - must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently. Responsibilities: • Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed. • Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal. • Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly. • Administer user permissions and assist with software installation, updates, and deployment activities across supported devices. • Support basic network-related tasks and contribute to IT initiatives that improve local technology operations. • Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners. • Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
2026-09-30T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-09-25T00:00:00Z

Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
44 - 49 USD / Hourly
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms. Responsibilities: • Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions. • Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings. • Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures. • Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts. • Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance. • Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits. • Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends. • Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings. • Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau. • Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
2026-10-01T00:00:00Z

Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Business Analyst to join a long-term contract opportunity in Fort Washington, Pennsylvania. In this role, you will connect business stakeholders and technical teams, turning operational needs into practical system and process solutions. The position calls for strong analytical thinking, clear documentation, and effective collaboration across project teams working within an agile environment. Responsibilities: • Partner with business and IT teams to evaluate needs, clarify priorities, and recommend system or process improvements that support organizational goals. • Gather, analyze, and document current-state workflows and future-state solutions, including meeting notes, decisions, dependencies, and project risks. • Lead requirements sessions with stakeholders to define end-to-end business needs and identify opportunities for process redesign or new technology capabilities. • Produce detailed functional, reporting, security, and business requirements and work closely with developers to support solution design and delivery. • Contribute to agile project activities by helping prepare sprint plans, writing user stories, defining acceptance criteria, and supporting status reporting. • Assist with software enhancements and implementation efforts by developing analysis that supports business cases, solution options, and project decisions. • Coordinate assigned project tasks to keep deliverables on schedule, and provide support for smaller initiatives or workstreams when needed. • Support testing activities by partnering with quality assurance teams, performing unit or business-side validation, and confirming that delivered features meet business expectations. • Serve as the primary liaison across project managers, technical teams, QA, and business units to promote alignment and resolve application or system issues efficiently.
2026-10-07T00:00:00Z

Business Analyst

Middlesex County, NJ
onsite
Temporary / Contract
27 - 31.25 USD / Hourly
We are looking for a motivated Business Analyst. This Long-term Contract opportunity is well suited for an early-career candidate who can translate business needs into clear project documentation and help keep cross-functional work on track. The role offers the chance to collaborate with both internal stakeholders and technical partners while contributing to the delivery of customer-focused digital solutions. Responsibilities:• Gather and clarify business needs from stakeholders to help define priorities for eCommerce and digital product work.• Create organized documentation such as user stories, process notes, and project materials that support accurate execution.• Write and maintain Jira tickets with clear acceptance criteria so development teams can move work forward efficiently.• Coordinate communication across business teams, technical resources, and external partners to keep initiatives aligned.• Review workflows and identify gaps, risks, or process improvement opportunities that may affect project outcomes.• Assist Agile Scrum activities by supporting backlog updates, status tracking, and follow-up on action items.• Monitor project details and timelines to help ensure deliverables are completed according to expectations.• Provide document review and business support for digital initiatives, including work connected to operational or platform changes when needed.
2026-10-07T00:00:00Z

39 results for It Systems Analyst in Princeton, NJ