<p>We are seeking a detail-oriented and compassionate <strong>Enrollment Specialist</strong> to manage the intake and enrollment process for individuals seeking non-medical home care services. This role involves working closely with participants, caregivers, and partner organizations to ensure smooth onboarding and compliance with program requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial assessments and intake meetings with new participants and caregivers.</li><li>Complete and process all required documentation accurately and promptly.</li><li>Coordinate with office staff to ensure proper follow-up and case management.</li><li>Maintain organized case notes and records for compliance purposes.</li><li>Monitor participant service plans and eligibility requirements for home and community-based programs.</li><li>Serve as a liaison between participants, caregivers, and external agencies to resolve issues and ensure timely services.</li><li>Advocate for participants who need additional support or assistance navigating program requirements.</li><li>Attend follow-up visits and meetings as needed.</li><li>Ensure adherence to all applicable regulations and organizational standards.</li></ul>
We are looking for a skilled Pension Specialist to join our team in New York, New York. This position offers an excellent opportunity within the non-profit sector and is structured as a Contract to permanent employment role. The ideal candidate will demonstrate expertise in pension plan administration, financial reconciliation, and member account management, ensuring compliance with plan regulations and providing exceptional service.<br><br>Responsibilities:<br>• Allocate premium payments to members' retirement accounts and investigate discrepancies between employer payments and employee premiums.<br>• Process new retirement applications, compensation adjustments, rollovers, terminations, and respond to employer inquiries regarding payment histories and related information.<br>• Conduct audits and analyses to confirm retirement plans comply with eligibility and provisions.<br>• Resolve account discrepancies by making necessary adjustments and reconciling unallocated employer payments.<br>• Collaborate with Legal & Compliance and Sales teams to support the onboarding of new employers.<br>• Manage delinquent accounts and research lost participants, transferring funds to suspense accounts when necessary.<br>• Reconcile daily and monthly premium transmissions and assist with invoice preparation and handling.<br>• Work closely with record keepers and external vendors to ensure accurate processing.<br>• Serve as a backup for team members and contribute to team tasks as needed.<br>• Perform additional duties as assigned to support organizational goals.
