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21 results for Help Desk in Princeton, NJ

Help Desk Manager
  • New York, NY
  • onsite
  • Temporary / Contract
  • 35.625 - 41.25 USD / Hourly
  • We are looking for a Help Desk Manager to lead day-to-day support operations and deliver dependable IT assistance for users across the organization in New York, New York. This Long-term Contract position is ideal for a hands-on leader who can oversee service delivery, strengthen support processes, and guide technical teams in a fast-paced environment. The role requires strong experience with Microsoft technologies and a practical approach to resolving issues, improving workflows, and maintaining stable end-user services.<br><br>Responsibilities:<br>• Direct daily help desk activities, ensuring timely resolution of service desk tickets and consistent support for end users.<br>• Supervise deskside support and remote assistance efforts while promoting high service standards across the support team.<br>• Manage and maintain core Microsoft environments, including Windows Server, Microsoft 365, Azure, and SharePoint.<br>• Oversee user account administration, access controls, and directory services within Active Directory.<br>• Create, update, and enforce Group Policy settings to support security, system configuration, and operational consistency.<br>• Use PowerShell scripting to automate repetitive administrative tasks and improve support efficiency.<br>• Monitor ITSM workflows, track ticket trends, and implement process improvements that enhance response and resolution times.<br>• Partner with internal stakeholders to address technical issues, prioritize support needs, and maintain reliable IT operations.
  • 2026-09-21T00:00:00Z
Help Desk Analyst
  • Philadelphia, PA
  • remote
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
  • 2026-10-01T00:00:00Z
Help Desk/Desktop Support Analyst
  • Staten Island, NY
  • onsite
  • Temporary / Contract
  • 20.5865 - 23.837 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
  • 2026-09-25T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • remote
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently.<br>• Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption.<br>• Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times.<br>• Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments.<br>• Assist with account access and user support tasks involving Active Directory and related desktop tools.<br>• Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate.<br>• Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service.<br>• Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
  • 2026-10-02T00:00:00Z
Help Desk/Desktop Support Analyst
  • Piscataway, NJ
  • onsite
  • Temporary / Contract
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
  • 2026-09-25T00:00:00Z
Help Desk/Desktop Support Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively.<br><br>Responsibilities:<br>• Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs.<br>• Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns.<br>• Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption.<br>• Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes.<br>• Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary.<br>• Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users.<br>• Assist with user account support and access-related tasks within Active Directory and Windows-based environments.<br>• Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
  • 2026-10-14T00:00:00Z
Help Desk/Desktop Support Analyst
  • Philadelphia, PA
  • remote
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • <p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE NIGHT SHIFT opportunity -</strong> <strong>must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
  • 2026-10-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • Philadelphia, PA
  • remote
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • <p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
  • 2026-10-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and device issues while delivering a high level of customer support in a busy enterprise setting. The role requires a dependable, detail-oriented individual who can work fully on-site and manage support requests efficiently across desktop and mobile environments.<br><br>Responsibilities:<br>• Provide on-site desktop and help desk support for employees, addressing incidents involving computers, peripherals, mobile devices, and common business applications.<br>• Diagnose and resolve technical problems across Windows and macOS systems, ensuring users can return to productivity with minimal disruption.<br>• Support smartphones and tablets running iOS and Android, including setup, troubleshooting, and user assistance.<br>• Manage service desk ticket activity by documenting issues, prioritizing requests, and following through to timely resolution.<br>• Perform user account support tasks within Active Directory, including access updates, password assistance, and permissions-related changes.<br>• Use remote assistance tools to guide users and troubleshoot systems when in-person support is not practical.<br>• Investigate basic connectivity and network-related issues and escalate more advanced problems when necessary.<br>• Work closely with team members and internal stakeholders while also handling assigned issues independently in a fast-paced environment.
  • 2026-10-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • remote
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting.<br><br>Responsibilities:<br>• Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments.<br>• Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes.<br>• Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution.<br>• Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access.<br>• Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments.<br>• Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed.<br>• Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly.<br>• Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
  • 2026-09-22T00:00:00Z
Help Desk/Desktop Support Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting.<br>• Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications.<br>• Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools.<br>• Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed.<br>• Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing.<br>• Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources.<br>• Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
  • 2026-09-22T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
  • 2026-09-30T00:00:00Z
Help Desk/Desktop Support Analyst
  • Somerville, NJ
  • onsite
  • Temporary to Hire
  • 22.1635 - 25.663 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
  • 2026-09-25T00:00:00Z
L1 Help Desk Technician
  • Fort Washington, PA
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
  • 2026-10-15T00:00:00Z
Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 29.45 - 34.1 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving device, access, and hardware issues while delivering dependable day-to-day support across a fast-paced environment. The role focuses on maintaining desktop performance, supporting Apple-based technology, and helping employees stay productive through responsive service and sound troubleshooting.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues, ensuring timely resolution for end users.<br>• Support Apple devices and Apple iOS platforms by diagnosing problems, configuring settings, and maintaining reliable performance.<br>• Administer device management tasks through Jamf Pro, including provisioning, policy updates, and routine support activities.<br>• Troubleshoot hardware failures and coordinate repair or replacement of workstations and related equipment as needed.<br>• Assist users with identity and access issues by supporting authentication tools such as Okta.<br>• Provide support for desktop environments that interact with technologies such as Cisco, Citrix, Android, and computer hardware platforms.<br>• Set up, image, deploy, and maintain end-user devices to meet operational and security standards.<br>• Document incidents, solutions, and recurring technical issues to improve service efficiency and knowledge sharing.
  • 2026-10-02T00:00:00Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for end users and departmental technology needs in Philadelphia, Pennsylvania. This Contract position focuses on maintaining reliable desktop systems, resolving hardware and software issues, and supporting a broad range of computing equipment used in day-to-day operations. The ideal candidate brings a service-focused approach, strong troubleshooting ability, and the confidence to work independently while collaborating with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Deliver desktop support by installing, configuring, repairing, and maintaining computers, operating systems, peripheral devices, and specialized research-related equipment.<br>• Investigate and resolve technical incidents, respond to user inquiries, and restore service quickly while escalating uncommon or higher-risk issues when needed.<br>• Guide employees on proper system and equipment use, helping them work effectively and follow established technology practices.<br>• Recommend appropriate hardware and software purchases by providing technical input, product guidance, and specification details for departmental needs.<br>• Review the local computing environment to identify opportunities for improved performance, reliability, and process efficiency.<br>• Participate in the assessment and rollout of technology solutions, including product testing, implementation support, and validation with end users.<br>• Maintain accurate records by updating service tickets, documenting assigned work, and keeping inventory information current.<br>• Support configuration and user administration tasks within Windows environments and Active Directory as part of daily desktop operations.
  • 2026-10-15T00:00:00Z
Customer Service
  • Parsippany, NJ
  • onsite
  • Temporary to Hire
  • 30.4 - 35.2 USD / Hourly
  • We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations.<br><br>Responsibilities:<br>• Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery.<br>• Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support.<br>• Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately.<br>• Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods.<br>• Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed.<br>• Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns.<br>• Maintain accurate shipment records, order details, and communication logs within company systems.<br>• Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
  • 2026-10-14T00:00:00Z
Call Center Specialist
  • Blue Bell, PA
  • onsite
  • Temporary to Hire
  • 17 - 17 USD / Hourly
  • <p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
  • 2026-10-01T00:00:00Z
PC Technician
  • South Plainfield, NJ
  • onsite
  • Temporary to Hire
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide comprehensive desktop and PC support across main and satellite office locations.<br>• Troubleshoot and maintain printers, including high-volume and specialized label printers.<br>• Offer basic support for NetSuite and assist with related system issues.<br>• Manage and support the RingCentral communication platform.<br>• Maintain and troubleshoot security camera systems to ensure functionality.<br>• Address and resolve hardware and software issues in a Windows/Microsoft environment.<br>• Collaborate with a small IT team to ensure seamless technology operations.<br>• Travel occasionally to satellite locations to provide on-site technical support.<br>• Respond promptly to reactive troubleshooting needs in a fast-paced environment.<br>• Assist with general IT support tasks as they arise across business operations.
  • 2026-09-25T00:00:00Z
PC Technician
  • Souderton, PA
  • onsite
  • Permanent / Full Time
  • 40000 - 45000 USD / Yearly
  • We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed.<br><br>Responsibilities:<br>• Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices.<br>• Assist users with the organization&#39;s software tools, ensuring questions are addressed promptly and systems are functioning effectively.<br>• Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations.<br>• Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required.<br>• Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects.<br>• Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.
  • 2026-10-15T00:00:00Z
Security Systems / IT Support Technician
  • Union, NJ
  • onsite
  • Temporary / Contract
  • 21.375 - 24.75 USD / Hourly
  • We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
  • 2026-10-08T00:00:00Z