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12 results for Desktop Support Analyst in Princeton, NJ

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Responsibilities: • Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization. • Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system. • Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure. • Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations. • Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery. • Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users. • Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks. • Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments. • Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants. • Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-04-30T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for an experienced Help Desk Analyst to support end users in a fast-paced asset management environment in New York, New York. This Long-term Contract position focuses on delivering reliable technical assistance across hardware, software, and enterprise workplace tools while ensuring a high standard of service. The ideal candidate brings strong troubleshooting ability, hands-on support experience, and a customer-focused approach to resolving day-to-day technical issues. Responsibilities: • Provide responsive technical support for employees by diagnosing and resolving issues related to desktops, laptops, mobile devices, and peripheral equipment. • Manage and track incidents and service requests through ServiceNow ITSM, ensuring timely updates, accurate documentation, and effective resolution. • Support user access and identity-related needs, including account assistance and authentication troubleshooting within Okta and Microsoft 365 environments. • Configure, deploy, and maintain endpoint devices using Intune and other enterprise management tools to meet operational and security standards. • Troubleshoot hardware and software problems across Windows, Mac, and mobile platforms, escalating complex issues when necessary. • Assist users with Microsoft Office 365 applications and collaboration tools to minimize disruption and maintain productivity. • Perform hands-on support for computer hardware, including setup, replacement, diagnostics, and break-fix activities for end-user equipment. • Collaborate with internal technology teams and external vendors to resolve recurring issues and improve the overall support experience.
2026-04-28T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-30T00:00:00Z

Linux Support Engineer

Philadelphia, PA
onsite
Temporary / Contract
45 - 49 USD / Hourly
Linux Support EngineerLocation: Hybrid in Philadelphia, PA (4x/week)Duration: Through 12/31/26, extensions likely This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation. Responsibilities:<ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
2026-04-30T00:00:00Z

Linux Support Engineer

Philadelphia, PA
onsite
Temporary / Contract
44 - 49 USD / Hourly
DevOps Engineer II Service Type: 10-Month Contract, Potential for Extension Location: Onsite Philadelphia, PA On‑Call Rotation: Every 11–13 days (24-hour primary on-call; after 7:00 PM ET escalations handled by an offshore team)Position OverviewWe are seeking a DevOps Engineer II to support a large-scale, distributed network platform operating in a 24x7 production environment. This role focuses on system and network operations, platform stability, incident mitigation, and change management. The engineer will follow established operational processes while collaborating with engineering and product teams to improve reliability, performance, and automation.Key Responsibilities<ul><li>Support platform stand-up, software installation, and ongoing system and network maintenance</li><li>Perform change implementations including system upgrades, hardware replacement (RMA), and automation efforts</li><li>Troubleshoot Linux, network, and system hardware issues in a production environment</li><li>Participate in on-call rotation and incident mitigation for highly available systems</li><li>Identify recurring issues and partner with development teams on long-term solutions</li><li>Support virtualization-based network platforms and follow existing operational procedures</li><li>Collaborate with product and project teams to operationalize new technologies</li><li>Promote and follow established operational, quality, and reliability standards</li></ul>
2026-04-24T00:00:00Z

IT Support Specialist

Somerset, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment. Responsibilities:• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.• Support Windows Server environments, including Active Directory and Group Policy configurations.• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.• Assist in hardware installations, upgrades, and replacements to maintain client systems.• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.• Collaborate with senior technicians on escalated issues and participate in IT-related projects.• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.
2026-04-16T00:00:00Z

ERP Support Analyst

Belmar, NJ
onsite
Temporary to Hire
40 - 50 USD / Hourly
We are looking for a skilled Cloud Systems Analyst to join our team in Wall, New Jersey. In this contract position with the potential for permanent employment, you will play a pivotal role in managing and optimizing Oracle Cloud Fusion applications while supporting financial systems and ensuring seamless functionality. This role requires strong collaboration and documentation skills, as well as a proactive approach to system improvements. Responsibilities: • Administer Oracle Cloud Fusion applications, ensuring their functionality aligns with business requirements and operates efficiently. • Manage user roles, system access rights, and delegation profiles in partnership with corporate and regional finance teams. • Create and maintain detailed documentation for system configurations and processes to build consensus and serve as future references. • Provide Tier-2 and Tier-3 support for Oracle-related issues, including troubleshooting access, functionality, and data integrity concerns. • Analyze system data, develop reports, and identify opportunities for continuous improvement. • Maintain and monitor scheduled reports, workflows, dashboards, and module-specific configurations. • Troubleshoot and resolve interface errors, functional issues, and scheduling conflicts. • Perform system configurations, enhancements, upgrades, and oversee quarterly Oracle Cloud update activities. • Lead user acceptance testing by defining test plans, developing scripts, and guiding stakeholders through new features and patches. • Conduct periodic audits of user security and system access to ensure compliance with internal policies and regulations.
2026-04-27T00:00:00Z

Product Support Services Assistant

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a detail-oriented File Clerk to join our team in Bridgewater, New Jersey. Responsibilities:<ul><li>Organize, maintain, and update physical and electronic files and records.</li><li>Assist with document preparation, data entry, and routine record updates.</li><li>Respond to basic inquiries and prepare standard correspondence as needed.</li><li>Generate simple reports and status updates to support daily operations.</li><li>Collaborate with team members to ensure accurate filing and smooth workflow.</li><li>Use Microsoft Office tools (Word, Excel, PowerPoint, SharePoint) for filing and documentation tasks.</li><li>Follow confidentiality guidelines to ensure records are secure and accessible.</li><li>Manage multiple tasks efficiently while meeting deadlines and priorities.</li></ul>
2026-05-01T00:00:00Z

Sales Support Specialist

Somerset, NJ
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-04-30T00:00:00Z

Operations Analyst

Horsham, PA
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged. Responsibilities:• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.• Conduct asset and trust reconciliations to ensure accurate financial records.• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.• Prepare valuation and compliance reports to meet regulatory standards.• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.• Address and correct compliance violations through appropriate correction methods.• Provide support for large plan audits and assist with filer requirements.• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.• Consult on plan design options and compliance matters to ensure optimal client outcomes.
2026-05-01T00:00:00Z

Adminstrative Program Support

Philadelphia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking. Key Responsibilities Support the onboarding process for seasonal hires, including new hire documentation and system entry Maintain and update employee records while handling confidential information with discretion and professionalism Utilize UKG (UltiPro) to enter, update, and manage employee data Track onboarding progress and documentation using Excel and other organizational tools Assist with HR administrative tasks as needed to support the broader HR team Ensure accuracy and compliance with company policies and procedures throughout the onboarding process Qualifications Prior administrative experience, preferably in an HR or onboarding support role Experience using UKG (UltiPro) or similar HRIS platforms preferred Proficiency in Microsoft Excel for tracking, organizing, and reporting information Strong attention to detail and ability to handle confidential information confidently Excellent organizational and communication skills Ability to manage multiple tasks in a fast-paced, seasonal hiring environment Work Environment Contract position supporting a high-volume, seasonal onboarding cycle Collaborative HR team environment
2026-04-29T00:00:00Z