32 results for Cyber Security Analyst in Princeton, NJ

Cyber Security Engineer

Wayne, PA
onsite
Contract / Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for a skilled and dedicated Cyber Security Engineer to join our team in Chesterbrook, Pennsylvania. This contract-to-permanent position involves overseeing information security governance, managing vendor relationships, and mitigating risks to ensure a secure and compliant environment. The ideal candidate will bring hands-on expertise in security practices, coupled with strong analytical and communication skills, to drive the implementation of robust security programs. Responsibilities: • Act as the primary liaison with offshore teams to ensure compliance with organizational security policies and standards. • Monitor vendor performance against service level agreements and identify areas for improvement. • Develop and enforce governance practices to align operations with security and compliance requirements. • Collaborate with business units to ensure security measures are integrated into vendor projects. • Conduct assessments to evaluate supplier compliance with confidentiality, integrity, and availability standards. • Provide expert advice on information security, analyzing vulnerabilities and recommending remediation strategies. • Draft and maintain organizational security policies and procedures, ensuring adherence to compliance standards. • Prepare detailed reports on security governance and vulnerabilities for stakeholders and leadership teams. • Facilitate regular risk assessments and vulnerability scans, ensuring timely resolution of findings. • Support special projects and contribute to the continuous improvement of security practices.
2026-03-23T00:00:00Z

Data Security Analyst

New York, NY
onsite
Temporary
76 - 88 USD / Hourly
We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems. Responsibilities:• Lead technical operations and execution within complex, multi-site Active Directory environments.• Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently.• Develop and implement PowerShell scripts to automate tasks and enhance system functionality.• Collaborate with teams to ensure compliance with cybersecurity policies and standards.• Utilize SIEM tools to monitor and address security incidents effectively.• Conduct regular assessments of application security to identify vulnerabilities and implement solutions.• Provide expert guidance on cybersecurity strategies to protect enterprise systems.• Maintain and enhance security frameworks to safeguard sensitive data.• Deliver training and support to teams on best practices for data security.• Stay updated on emerging threats and technologies to proactively address security challenges.
2026-03-25T00:00:00Z

Network Security Engineer

Bensalem, PA
onsite
Permanent
80000 - 110000 USD / Yearly
We are looking for a skilled Network Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will play a key part in designing, implementing, and maintaining network security infrastructure to uphold the organization's standards. The ideal candidate will possess deep technical expertise in network security technologies and demonstrate strong problem-solving abilities. Responsibilities:• Lead and manage projects related to network implementation, integration, and transitions while ensuring seamless handoffs to other teams.• Develop and maintain detailed documentation and diagrams for both new and existing network systems.• Provide advanced support for network security infrastructure, including firewalls and other security systems.• Audit and remediate network security devices to ensure compliance with established standards.• Investigate and resolve network security issues, identifying root causes and implementing corrective measures.• Collaborate with vendors to escalate issues and drive efficient resolutions.• Participate in on-call rotations to address urgent network concerns.• Perform vulnerability assessments and apply remediation strategies to strengthen security.• Conduct security reviews and implement measures to harden existing network systems.• Analyze network architecture and devices to identify potential risks and recommend improvements.
2026-03-19T00:00:00Z

Cloud Security Engineer

New York, NY
onsite
Permanent
140000 - 160000 USD / Yearly
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments. Responsibilities: • Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks. • Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches. • Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions. • Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats. • Collaborate with teams to implement and manage security tools tailored to cloud environments. • Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards. • Stay updated on emerging threats and vulnerabilities, adapting security measures as needed. • Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders. • Conduct audits and reviews of cloud infrastructure to identify and address security gaps. • Support compliance initiatives and ensure adherence to industry regulations and standards.
2026-03-19T00:00:00Z

Manager, Cybersecurity Engineering and Operations

Burlington, NJ
onsite
Permanent
100000 - 150000 USD / Yearly
We are looking for an experienced Manager of Cybersecurity Engineering and Operations to lead and enhance our technical cybersecurity functions within a dynamic retail environment. This role focuses on managing security operations and engineering processes to ensure robust defense mechanisms, effective threat detection, and continuous improvement of security systems. The ideal candidate will combine technical expertise with operational leadership to deliver scalable and resilient cybersecurity solutions aligned with business goals. Responsibilities: • Lead cybersecurity operations, including threat detection, incident response, and escalation, ensuring adherence to established protocols and runbooks. • Oversee the design, operation, and optimization of core security platforms and tools, including vulnerability management, firewalls, cloud security, and identity protection systems. • Collaborate with cross-functional teams, such as infrastructure, application, and DevOps, to integrate security measures into workflows and ensure alignment with organizational priorities. • Manage vendor relationships and external service providers to effectively investigate, remediate, and document security incidents. • Analyze incident trends and operational gaps to drive continuous improvement in detection, response, and automation capabilities. • Coordinate vulnerability identification and remediation efforts in partnership with relevant teams to mitigate risks. • Facilitate periodic security exercises, including tabletop simulations and red/blue team evaluations, to strengthen incident response readiness. • Develop and maintain comprehensive documentation of security processes, incidents, and operational standards. • Mentor and guide team members, fostering attention to detail in development and promoting a culture of accountability within the cybersecurity team. • Ensure security systems and processes adapt to emerging threats and evolving business risks.
2026-03-13T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-03-19T00:00:00Z

Risk Analyst

Bordentown, NJ
onsite
Permanent
120000 - 140000 USD / Yearly
Our client is looking for an experienced Risk Analyst to join their team in the Bordentown, New Jersey area. In this role, you will play a critical part in identifying, assessing, and mitigating risks across various domains within the organization. You will collaborate with senior management to ensure effective governance and regulatory compliance while supporting the organization's strategic goals. Salary is 120,000 - 140,000. Benefits include health insurance, 401k, and PTO. Responsibilities:• Oversee the organization's enterprise risk management initiatives, including credit, market, compliance, and operational risk programs.• Continuously monitor and evaluate risk management activities to ensure alignment with the organization’s mission and strategic objectives.• Enhance enterprise risk management processes and systems to improve efficiency in risk assessments.• Lead discussions within the Enterprise Risk Management Committee and provide solutions to address risk-related challenges.• Identify and verify risk areas within the organization, ensuring comprehensive risk assessments are conducted.• Develop risk assessments for new products or significant modifications to existing offerings.• Serve as a subject matter expert to guide departmental leaders in implementing effective governance and risk management strategies.• Analyze and report on key risks and their interdependencies, helping senior management maintain a focus on robust risk management.• Ensure compliance with regulatory requirements and industry standards related to risk management.
2026-03-20T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Respond promptly to service desk tickets, ensuring timely resolution of technical issues. • Provide support for Windows systems, including installation, updates, and troubleshooting. • Manage and maintain Active Directory accounts, including user access and permissions. • Diagnose and resolve basic technical problems related to hardware, software, and network connectivity. • Assist end-users with Windows 10 issues, ensuring efficient and effective solutions. • Document and track support requests to maintain accurate records and improve service delivery. • Collaborate with team members to identify and implement improvements in support processes. • Offer guidance and training to users on system functionalities and best practices. • Escalate complex issues to higher-level support teams when necessary. • Monitor system performance and proactively address potential problems.
2026-03-23T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Contract / Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk Analyst to join our team in New York, New York. This is a Contract to permanent position where you will play a key role in managing and supporting IT systems, ensuring seamless functionality across platforms. The ideal candidate will have strong technical expertise and a proactive approach to resolving system and user challenges. Responsibilities:• Perform daily systems administration tasks, including maintenance, backups, performance monitoring, and security checks for Windows-based platforms.• Manage user accounts, permissions, and access rights while assisting IT staff with routine tasks.• Develop detailed documentation for system upgrades, installations, repairs, and user training.• Provide advanced troubleshooting support and backup services for Help Desk technicians.• Collaborate with IT teams to address broader system issues and implement solutions.• Monitor and maintain server environments, ensuring optimal performance and uptime.• Utilize tools such as PowerShell to manage Microsoft systems, including Azure.• Implement and oversee firewall technologies, hybrid cloud solutions, and VoIP systems.• Support the configuration and management of HP servers and Hyper-V environments.• Ensure compliance with organizational IT policies and security protocols.
2026-03-18T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service. Responsibilities: • Provide technical support for Mac computers, Apple devices, and associated hardware. • Manage and configure devices using MDM technologies such as Jamf Pro. • Administer user accounts and permissions via tools like Okta. • Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems. • Ensure proper setup and maintenance of devices through configuration management. • Assist with deployment and management of Rippling software. • Collaborate with team members to identify and address technical challenges. • Deliver timely and effective solutions to enhance user experience. • Document and track support requests to maintain accurate records. • Stay updated on emerging technologies to improve support services.
2026-03-13T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: • Respond promptly to service desk tickets, providing effective solutions to address user concerns. • Manage and maintain Active Directory accounts, including user access and permissions. • Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10. • Provide guidance and support to users experiencing basic IT problems. • Document and track all support activities to ensure accurate reporting and follow-up. • Collaborate with team members to improve processes and streamline IT support. • Conduct routine system checks to identify and prevent potential issues. • Ensure excellent customer service by communicating effectively with end-users. • Assist in the setup and configuration of new hardware and software as needed.
2026-03-24T00:00:00Z

Service Desk Analyst

Philadelphia, PA
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization. Responsibilities: • Respond to and diagnose software issues through direct communication with clients and staff. • Research and resolve system problems, escalating complex cases to senior support staff. • Provide immediate solutions to straightforward technical issues. • Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily. • Communicate effectively with employees across various levels of the organization. • Maintain detailed records of issues and solutions within service desk ticketing systems. • Collaborate with team members to ensure efficient problem resolution. • Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting. • Uphold confidentiality and high ethical standards while working under pressure. • Adapt to flexible schedules and occasional overtime, including evenings and weekends.
2026-03-17T00:00:00Z

Compliance Analyst

New York, NY
onsite
Permanent
75000 - 90000 USD / Yearly
We are looking for a Compliance/Operations Analyst to join our team in New York, New York. In this role, you will play a vital part in ensuring adherence to regulatory standards and operational excellence within a dynamic financial services environment. The ideal candidate will have a strong understanding of compliance processes and a keen eye for detail. Client Onboarding• Review and process new account documentation• Ensure completeness and regulatory accuracy of client files• Follow up on missing documentation• Maintain organized electronic recordsCompliance Support• Perform KYC, CIP, and AML documentation checks• Conduct TRACE trade reporting reviews and reconciliations• Assist with internal and external audit preparation• Escalate potential compliance concerns appropriatelyCredit & Documentation• Support periodic credit review processes• Gather and analyze required credit documentation• Ensure alignment with internal policies and regulatory requirementsOperational Support• Track workflow deadlines and maintain process integrity• Update internal systems accurately and consistently• Communicate effectively with internal stakeholders
2026-03-11T00:00:00Z

Digital Marketing Analyst

Conshohocken, PA
remote
Contract / Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a skilled Digital Marketing Analyst to join our team in Conshohocken, Pennsylvania. This Contract to permanent position is ideal for someone with a strong technical background in digital analytics and a passion for optimizing data tracking and reporting processes. You will play a pivotal role in ensuring accurate and efficient analytics implementation across a variety of websites, collaborating closely with cross-functional teams to meet business objectives. Responsibilities: • Oversee the implementation and management of website tagging using Google Tag Manager, ensuring accurate tracking of pageviews, events, and conversions. • Develop and maintain custom tags, variables, and JavaScript configurations to support advanced tracking requirements. • Configure and manage Google Analytics 4 properties, including custom definitions, channel groupings, and audience segmentation. • Implement tracking solutions for embedded video players, form submissions, and other interactive website elements. • Perform regular quality assurance audits to validate tagging accuracy and resolve any discrepancies. • Create and maintain comprehensive documentation of website interactions, tag setups, and audit logs for consistency and future reference. • Ensure compliance with data privacy regulations by configuring cookie consent platforms such as OneTrust or Google Consent Mode. • Collaborate with development, marketing, and account teams to align tracking strategies with business goals. • Support cross-domain tracking and server-side tagging setups for enhanced data collection. • Assist in integrating tags with advertising platforms like Google Ads to optimize campaign performance.
2026-03-09T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations. Responsibilities: • Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems. • Develop and implement fraud detection models using advanced analytics tools and techniques. • Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions. • Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively. • Generate comprehensive reports and dashboards to present findings and support decision-making. • Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols. • Optimize data workflows and processes to enhance efficiency and accuracy. • Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis. • Provide recommendations to improve system integrity and prevent future fraudulent activities.
2026-03-24T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in New York, New York. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support and troubleshooting for our organization. This role is ideal for someone with a strong technical background and excellent problem-solving skills. Responsibilities: • Provide first-level technical support to users by addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently while maintaining timely communication with end-users. • Perform basic troubleshooting for Windows environments, identifying and resolving technical problems. • Administer and maintain Active Directory, including user account setups and modifications. • Assist with the installation, configuration, and updates of Windows 10 operating systems. • Ensure the proper functioning of IT systems by monitoring performance and implementing necessary fixes. • Document and track all support activities to maintain accurate records and improve processes. • Collaborate with team members to escalate and resolve complex technical issues. • Deliver exceptional customer service by providing clear guidance and support to users. • Maintain compliance with organizational IT policies and procedures.
2026-03-11T00:00:00Z

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25 - 28 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment. Responsibilities: • Support the migration to Windows 11 by assisting with computer installations and breakdowns. • Respond to incoming IT support calls and resolve technical issues as needed. • Handle and transport IT equipment to various locations within the building. • Provide basic troubleshooting and problem resolution for hardware and software concerns. • Utilize Active Directory to manage user accounts and permissions. • Address service desk tickets promptly to ensure minimal disruption to operations. • Collaborate with team members to identify and implement solutions for recurring IT challenges. • Maintain accurate documentation of resolved issues and equipment movements. • Ensure compliance with organizational IT policies and procedures. • Deliver exceptional customer service while addressing technical concerns.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems. Responsibilities: • Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues. • Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops. • Manage identity and access tools, such as Okta, to ensure secure user access. • Track and update service tickets using Jira Service Desk while maintaining thorough documentation. • Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks. • Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise. • Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management. • Assist with onboarding and offboarding processes, including hardware setup and lifecycle management. • Offer hands-on troubleshooting for onsite IT equipment when necessary.
2026-03-12T00:00:00Z

Business Analyst

Princeton, NJ
onsite
Permanent
80000 - 130000 USD / Yearly
Professional Qualifications: • 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P&C domain. • Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc. • Experience in working in Underwriting and Claims applications. • Experience in data integration and data quality projects. • Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time • Excellent understanding of how technology impacts the business. • Excellent team player with a proven background of individual contribution. Preferred Technical Skills: • Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.) • Understanding of XML and/or JSON languages is a plus • Strong SQL skills to query SQL databases
2026-03-18T00:00:00Z

Business Analyst

Piscataway, NJ
remote
Temporary
61.75 - 71.5 USD / Hourly
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey. Responsibilities: • Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations. • Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation. • Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams. • Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements. • Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing. • Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features. • Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products. • Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation. • Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
2026-03-19T00:00:00Z

Business Analyst

New York, NY
onsite
Permanent
100000 - 105000 USD / Yearly
Accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency. Responsibilities:• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications• Support integration projects with external vendors and actively contribute to requirements development.• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.• Actively contribute to Operational technical system requirements such as Quickbase and CMMS Troubleshoot and analyze software issues related to fulfillment and other operational technologiesQualifications:• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.• Experience performing rigorous software testing and validation in Agile environments.• Ability to read, interpret, and communicate API functionality effectively.• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.• A passion for continuous learning and adapting quickly to evolving challenges.• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
2026-03-17T00:00:00Z

Desktop Support Analyst

Elizabeth, NJ
onsite
Contract / Temporary to Hire
30 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements. Responsibilities:• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.• Respond promptly to technical issues, ensuring minimal disruption to operations.• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.• Administer and manage Active Directory for user accounts and access control.• Deploy and configure Windows 10 operating systems and ensure optimal performance.• Handle desktop imaging processes to streamline system setups and updates.• Collaborate with plant management and IT teams to recommend and implement technology solutions.• Monitor system performance and identify areas for improvement.• Provide guidance and training to end-users on software and hardware functionalities.
2026-03-19T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives. Responsibilities: • Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues. • Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams. • Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally. • Handle service ticketing requests, ensuring timely and effective resolution of reported problems. • Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance. • Escalate unresolved technical problems to networking or system administration teams for further investigation. • Collaborate with team members to implement solutions that enhance system performance and user experience. • Maintain up-to-date knowledge of desktop technologies and assist with certifications when required. • Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
2026-03-12T00:00:00Z