<p>We are looking for a Cyber Security Engineer to strengthen and modernize secure infrastructure across enterprise and industrial environments within chemicals manufacturing operations. This contract position with a path to a permanent role is based in New Jersey, and will focus on shaping resilient architecture for both IT and OT systems while ensuring strong alignment with cybersecurity and compliance expectations. The ideal candidate brings deep experience designing secure, scalable platforms and can partner effectively with technical and business teams to support safe, reliable operations.</p><p><br></p><p>Responsibilities:</p><p>• Create and evolve future-state architecture for infrastructure spanning networks, servers, virtualization platforms, cloud services, identity systems, and related core technologies.</p><p>• Develop secure and dependable solutions for corporate and plant environments that balance performance, uptime, and operational safety needs.</p><p>• Establish technical standards, reusable design patterns, and reference architectures to guide consistent implementation across IT and OT domains.</p><p>• Work closely with enterprise architects, application teams, operations technology teams, and cybersecurity partners to align infrastructure decisions across the organization.</p><p>• Design and strengthen infrastructure that supports industrial control environments, including plant networks, programmable control systems, and connected operational technologies.</p><p>• Integrate security-first principles into infrastructure planning by defining controls for segmentation, access management, monitoring, logging, vulnerability reduction, and incident readiness.</p><p>• Contribute to risk reviews, security assessments, and audit activities by identifying architectural gaps and recommending practical remediation strategies.</p><p>• Maintain clear technical diagrams, architecture records, and supporting documentation while advising stakeholders during project reviews and technology evaluations.</p><p>• Guide and mentor infrastructure engineers, promote knowledge sharing, and assess emerging technologies that can improve resilience, protection, and cost efficiency.</p><p><br></p><p>02710-0013476066</p><p><br></p>
<p>We are looking for a Cyber Security Engineer to join a manufacturing organization in New Jersey in a contract capacity with the potential to become permanent. This position is ideal for a hands-on security specialist who can strengthen core cyber defenses, support compliance efforts, and collaborate across technical and business teams to protect critical systems and sensitive information. The role offers broad exposure to security operations, access governance, infrastructure protection, and risk management while helping advance the company’s internal security program.</p><p><br></p><p>Responsibilities:</p><p>• Monitor security events and investigate alerts, coordinating containment, escalation, and response activities to reduce risk and maintain operational resilience.</p><p>• Manage identity and access controls across enterprise platforms, including account lifecycle administration, privileged access oversight, and recurring entitlement reviews.</p><p>• Enhance endpoint security by supporting patching practices, encryption standards, configuration controls, and remediation of exceptions across the environment.</p><p>• Review and strengthen network defenses through firewall oversight, access rule validation, segmentation support, wireless security checks, and detection of unauthorized activity.</p><p>• Run vulnerability management activities by coordinating scans, ranking findings based on business impact, assigning corrective actions, and confirming remediation closure.</p><p>• Contribute to incident response readiness, disaster recovery planning, and business continuity testing to help restore essential operations within defined recovery targets.</p><p>• Support internal and external compliance obligations by maintaining evidence, security documentation, risk records, and materials required for audits and customer assessments.</p><p>• Evaluate third-party security posture by reviewing supplier controls, identifying risks, tracking mitigation plans, and documenting accepted risks when necessary.</p><p>• Deliver security awareness initiatives such as onboarding guidance, phishing simulations, and role-based training to improve employee readiness and reporting practices.</p><p>• Partner with internal teams and external providers to implement and document security tools, standards, runbooks, and scalable operational processes, including participation in on-call support when needed.</p><p><br></p><p>02710-0013514424</p><p><br></p>
We are looking for an IT Security Analyst to support and strengthen daily security operations for a financial services environment in Bensalem, Pennsylvania. This role focuses on monitoring security activity, managing risk and compliance tasks, and helping ensure timely response to incidents, vulnerabilities, and access-related concerns. The ideal candidate brings a strong service mindset, solid technical judgment, and the ability to collaborate across technology teams while maintaining a secure and well-documented operating environment.<br><br>Responsibilities:<br>• Manage incoming security-related support requests, resolve issues within established service expectations, and provide responsive assistance to internal users and IT partners.<br>• Perform recurring reviews of security devices, system settings, and user access controls to confirm appropriate protection and identify areas requiring remediation.<br>• Use governance, risk, and compliance tools to track vulnerability findings, coordinate follow-up actions, and work with infrastructure teams to keep patching efforts on schedule.<br>• Conduct third-party security assessments and prepare clear reporting to support vendor risk visibility and decision-making.<br>• Gather and organize evidence for internal and external audits, ensuring materials are accurate, complete, and available when needed.<br>• Contribute to the improvement of security monitoring capabilities by evaluating SIEM performance and recommending enhancements to alerting and visibility.<br>• Record and help investigate security events, malware alerts, and related incidents while supporting escalation and coordination across technical teams.<br>• Review information security policies on a regular basis, update existing standards, and draft new documentation to address control gaps or regulatory changes.<br>• Provide security-focused support for Windows environments and business applications, while helping maintain procedures and improve operational processes.<br>• Work with cross-functional technology teams on security initiatives, deployments, and broader projects involving firewalls, web filtering, intrusion prevention, and data protection controls.
We are looking for a detail-oriented Financial Crimes Compliance Analyst to join a contract assignment with a financial services organization. In this role, you will support efforts to detect potentially suspicious activity, help uphold anti-money laundering and counter-terrorist financing standards, and contribute to a strong compliance culture. This opportunity is well suited for entry-level or early-career professionals with academic training in legal studies, business, finance, or compliance-related fields.<br><br>Responsibilities:<br>• Review transaction monitoring alerts and perform structured investigations to determine whether activity presents potential financial crime risk.<br>• Evaluate customer account activity against expected behavior and identify exceptions that require deeper analysis.<br>• Perform follow-up research on escalated transactions and gather supporting information to assess whether activity appears legitimate.<br>• Prepare accurate case notes and investigative summaries for internal review and, when required, regulatory examination.<br>• Partner with compliance, operations, and other internal teams to obtain documentation related to customer due diligence and enhanced review processes.<br>• Apply current anti-money laundering and financial crime compliance standards consistently in daily casework and decision-making.<br>• Take part in ongoing training and development sessions to stay informed on regulatory updates and industry best practices.
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
<p>We are looking for a Risk/Trading Analyst to support day-to-day trading activity and strengthen oversight across multiple asset classes in Somerset, New Jersey. This position is suited to an analytical, detail-oriented individual who can help monitor exposure, review trading activity, and contribute to disciplined risk control in a fast-moving environment. The role works closely with trading leadership to help maintain efficient execution and informed decision-making.</p><p><br></p><p>Benefits:</p><p>Medical and Dental </p><p><br></p><p>Responsibilities:</p><p>• Oversee market exposure and counterparty positions across products such as foreign exchange, commodities, CFDs, and digital assets.</p><p>• Support daily trading operations by coordinating with leadership on execution priorities and risk-related decisions.</p><p>• Review client trading activity in real time to identify irregular patterns, exceptions, or emerging exposure concerns.</p><p>• Carry out order execution accurately while helping ensure activity aligns with internal risk parameters and market conditions.</p><p>• Analyze trading data and prepare clear summaries that help guide operational and risk management actions.</p><p>• Assist in monitoring broker and liquidity relationships to support stable and effective trading operations.</p><p>• Use reporting tools and spreadsheets to track key metrics, maintain records, and improve visibility into trading performance.</p>
We are looking for a Senior Quality Assurance Analyst to lead automated testing initiatives supporting critical loan servicing applications in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who can shape enterprise test automation practices, partner across technical and business teams, and improve software quality throughout the development lifecycle. The role focuses on building scalable automation approaches, strengthening release confidence, and delivering measurable improvements in testing efficiency and coverage.<br><br>Responsibilities:<br>• Lead the design and expansion of automated testing solutions for high-priority loan servicing platforms, with an emphasis on reliability, scalability, and business impact.<br>• Establish a practical automation roadmap by selecting suitable tools, defining standards, and aligning testing efforts with broader software delivery objectives.<br>• Develop meaningful performance indicators for automation programs, track outcomes over time, and communicate progress and value to leadership.<br>• Create and maintain structured automation suites such as smoke, sanity, and regression coverage while improving traceability, reuse, and defect reporting practices.<br>• Define approaches for test data preparation, environment stability, and integration of automated execution within CI/CD and DevOps workflows.<br>• Collaborate with product owners, developers, architects, and business stakeholders to prioritize automation opportunities and recommend process enhancements.<br>• Support teams in embedding automated testing within sprint activities and across all stages of the software development life cycle.<br>• Build expertise in the organization’s automation ecosystem and apply proven techniques, frameworks, and best practices to strengthen delivery quality.<br>• Estimate automation effort, timelines, and resource needs to support dependable planning and successful project execution.
<p>We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awareness programs that improve organizational readiness and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Support the development and rollout of security and compliance policies, standards, and operating procedures that align with established global governance frameworks.</p><p>• Perform risk reviews, vulnerability evaluations, and gap analyses to uncover control weaknesses and recommend practical remediation steps.</p><p>• Help implement and validate controls designed to meet applicable U.S. federal regulatory expectations and broader compliance obligations.</p><p>• Participate in audit and assessment activities, including controls testing, internal reviews, and privacy-focused evaluations, then document findings and improvement opportunities.</p><p>• Partner with business and technical teams to coordinate compliance efforts, track action items, and promote consistent risk management practices.</p><p>• Create clear reports, scorecards, and dashboards that summarize compliance status, key risks, and progress for senior leadership.</p><p>• Contribute to security awareness efforts by helping develop training content, simulated exercises, and digital learning materials for employees.</p><p>• Analyze participation data, feedback, and performance metrics to measure training effectiveness and support ongoing program enhancements.</p>
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications.<br><br>Responsibilities:<br>• Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations.<br>• Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance.<br>• Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams.<br>• Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered.<br>• Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals.<br>• Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements.<br>• Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders.<br>• Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
We are looking for a Web Analytics Specialist to support digital measurement and insight generation for a healthcare-focused organization in Philadelphia, Pennsylvania. This Long-term Contract role is ideal for a mid-level analyst who combines strong technical capabilities with sharp business judgment, turning complex web data into clear recommendations for cross-functional partners. The person in this position will help shape how marketing, campaign, and paid media performance are measured while contributing to a collaborative, insight-driven team environment.<br><br>Responsibilities:<br>• Design, update, and optimize Power BI dashboards that give stakeholders clear visibility into website, campaign, and funnel performance.<br>• Analyze digital behavior and marketing results to uncover trends, explain performance shifts, and translate findings into practical recommendations.<br>• Develop meaningful measurement frameworks and introduce new KPIs that improve how online engagement and conversion activity are evaluated.<br>• Use website analytics data to answer detailed business questions, including page-level interaction patterns and audience engagement across digital properties.<br>• Work closely with marketing, web, data, and engineering partners to align reporting needs, improve data usability, and support informed decision-making.<br>• Oversee recurring performance reporting while also responding to ad hoc analytical requests tied to evolving business priorities.<br>• Manage multiple stakeholder needs at once, ensuring deadlines are met without losing focus on quality or strategic value.<br>• Query and interpret data within Databricks and collaborate with engineering teams on data accessibility, structure, and analytics readiness.<br>• Support analytics tagging and tracking initiatives through tools such as Tealium and contribute to reporting environments connected to layered data models, including Silver and Gold data assets.
We are looking for a Data Analyst to join a FinTech organization in New York, New York. This Long-term Contract position is ideal for someone who enjoys translating complex commercial and sales data into practical recommendations that support pricing, forecasting, and business decisions. In this role, you will work across teams to strengthen reporting accuracy, develop analytical models, and present insights that help guide deal strategy and revenue outcomes.<br><br>Responsibilities:<br>• Build and refine analytical models and reusable templates to evaluate new business opportunities as well as converted accounts.<br>• Perform margin-focused assessments on proposed deals to support pricing decisions and overall commercial strategy.<br>• Create clear presentation materials that summarize commercial proposals, financial considerations, and key business insights.<br>• Prepare internal review decks that clearly communicate deal performance, assumptions, risks, and recommendations for stakeholders.<br>• Audit and validate Salesforce data to improve consistency, completeness, and reporting reliability.<br>• Maintain accurate weekly tracking reports and ensure leadership has timely visibility into performance metrics and pipeline activity.<br>• Analyze sales and pricing data to uncover trends, compare scenario outcomes, and support revenue forecasting.<br>• Partner with cross-functional teams including Sales and Finance to align analysis with business objectives and customer needs.
We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy.<br><br>Responsibilities:<br>• Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk.<br>• Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions.<br>• Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts.<br>• Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure.<br>• Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources.<br>• Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
We are looking for a Data Analyst to join a FinTech organization on a long-term contract assignment. This role focuses on transforming commercial and sales data into meaningful analysis that supports pricing decisions, revenue planning, and opportunity evaluation. The successful candidate will work closely with cross-functional partners to develop clear reporting, validate critical business data, and deliver insights that strengthen decision-making across the business.<br><br>Responsibilities:<br>• Create analytical models and decision-support templates to assess new business and converted opportunities.<br>• Evaluate deal economics by examining margins, pricing structures, and overall commercial viability.<br>• Develop effective presentation materials that summarize commercial proposals and support stakeholder discussions.<br>• Prepare internal review decks that clearly communicate deal performance, assumptions, and recommendation points.<br>• Audit and maintain Salesforce data to improve accuracy, consistency, and reporting reliability.<br>• Keep weekly tracking reports current by monitoring key metrics, updating performance data, and highlighting notable changes.<br>• Analyze sales and pricing information to uncover trends, identify opportunities, and support more competitive market decisions.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE NIGHT SHIFT opportunity -</strong> <strong>must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively.<br><br>Responsibilities:<br>• Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs.<br>• Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns.<br>• Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption.<br>• Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes.<br>• Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary.<br>• Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users.<br>• Assist with user account support and access-related tasks within Active Directory and Windows-based environments.<br>• Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns.<br><br>Responsibilities:<br>• Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability.<br>• Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied.<br>• Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions.<br>• Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics.<br>• Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness.<br>• Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed.<br>• Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms.<br><br>Responsibilities:<br>• Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions.<br>• Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings.<br>• Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures.<br>• Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts.<br>• Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance.<br>• Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits.<br>• Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends.<br>• Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings.<br>• Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau.<br>• Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
<p>We are looking for a motivated Business Analyst. This Long-term Contract opportunity is well suited for an early-career candidate who can translate business needs into clear project documentation and help keep cross-functional work on track. The role offers the chance to collaborate with both internal stakeholders and technical partners while contributing to the delivery of customer-focused digital solutions.</p><p><br></p><p>Responsibilities:</p><p>• Gather and clarify business needs from stakeholders to help define priorities for eCommerce and digital product work.</p><p>• Create organized documentation such as user stories, process notes, and project materials that support accurate execution.</p><p>• Write and maintain Jira tickets with clear acceptance criteria so development teams can move work forward efficiently.</p><p>• Coordinate communication across business teams, technical resources, and external partners to keep initiatives aligned.</p><p>• Review workflows and identify gaps, risks, or process improvement opportunities that may affect project outcomes.</p><p>• Assist Agile Scrum activities by supporting backlog updates, status tracking, and follow-up on action items.</p><p>• Monitor project details and timelines to help ensure deliverables are completed according to expectations.</p><p>• Provide document review and business support for digital initiatives, including work connected to operational or platform changes when needed.</p>
<p>We are looking for a Business Analyst to join a collaborative team on a contract basis. This position will partner closely with business stakeholders and cross-functional teams to translate operational needs into clear, actionable requirements. The ideal candidate brings strong experience with Salesforce and nCino, along with the ability to support agile planning, documentation, and ongoing process improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead discovery sessions with business partners to identify goals, capture needs, and clarify functional expectations.</p><p>• Convert business input into organized requirements, user stories, and supporting documentation for delivery teams.</p><p>• Refine and manage the requirements backlog to keep work items current, well-defined, and ready for development.</p><p>• Contribute to prioritization conversations by evaluating business value, urgency, and implementation considerations.</p><p>• Administer and update the Salesforce and nCino SharePoint repository to ensure materials remain accurate and accessible.</p><p>• Collaborate closely with experienced business analysis and scrum team members to support agile ceremonies and day-to-day delivery activities.</p><p>• Review existing documents and workflows to identify gaps, inconsistencies, and opportunities for improved alignment.</p><p>• Act as a liaison between stakeholders and project teams to promote shared understanding throughout the project lifecycle.</p>
We are looking for a Business Analyst to join a contract opportunity with a path to a permanent role supporting supply chain and finance initiatives in Wayne, Pennsylvania. This position offers broad exposure to operational workflows, client connectivity efforts, enterprise applications, and innovative AI-driven business solutions. The ideal candidate will partner with stakeholders across business and technical teams to clarify needs, improve processes, and help drive successful project outcomes.<br><br>Responsibilities:<br>• Partner with senior analysts and cross-functional teams to support initiatives related to client setup, application rollouts, systems integration, and workflow enhancement.<br>• Elicit, organize, and document business and functional needs so stakeholders and technical teams share a clear understanding of project goals.<br>• Act as a central point of coordination among internal users, operations staff, external clients, vendors, and technology teams to keep work aligned and moving forward.<br>• Convert operational challenges and business objectives into practical, well-defined requirements that guide solution planning and execution.<br>• Facilitate user acceptance testing activities by preparing test scenarios, tracking outcomes, and investigating issues when results do not match expectations.<br>• Oversee several assignments at once while maintaining strong attention to detail, accurate documentation, and consistent follow-through.<br>• Analyze both day-to-day process details and larger business objectives, asking thoughtful questions to uncover gaps, risks, or incorrect assumptions.<br>• Contribute to projects involving supply chain operations, finance-related processes, and emerging AI applications where business value can be improved.