<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
We are looking for a skilled Test Analyst to join our team in King of Prussia, Pennsylvania. In this role, you will be responsible for ensuring the effective testing of system changes, with a particular focus on Workday functionality and data retention processes. This is a long-term contract position where you will play a key role in validating purge logic and maintaining compliance with regulatory standards.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday system integrations and purge functionalities.<br>• Create detailed test scripts and generate test data tailored to Workday system requirements.<br>• Execute testing activities, document results, and track issues to ensure resolution.<br>• Validate purge logic and breadcrumb data retention processes to align with audit and compliance standards.<br>• Conduct usability testing to assess system performance, reliability, scalability, and security.<br>• Collaborate closely with configuration and compliance teams to guarantee thorough testing coverage.<br>• Monitor testing progress and provide regular updates to project leads and stakeholders.<br>• Participate in team meetings and contribute to discussions on testing strategies and improvements.<br>• Escalate testing-related issues promptly and support troubleshooting efforts.
<p>We are looking for a highly skilled Sr. Programmer Analyst to join our team. In this role, you will contribute to the development and maintenance of critical Windows and web-based applications while ensuring robust system architecture and performance. This position offers an excellent opportunity to work on complex projects, collaborate with team members, and enhance business processes through innovative technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Windows and web-based applications using C#, .NET Framework, and related technologies.</p><p>• Design and implement system architecture and application solutions that meet business requirements.</p><p>• Analyze technical specifications and recommend effective technology solutions to optimize performance.</p><p>• Collaborate with project leads and team members to ensure software designs align with organizational goals.</p><p>• Provide ongoing support for production applications, addressing varying business needs on a scheduled basis.</p><p>• Document source code and prepare project estimates to support project management plans.</p><p>• Evaluate hardware and software environments, ensuring seamless integration and adaptability to changes.</p><p>• Guide entry-level team members and assist peer business units to promote a collaborative work environment.</p><p>• Conduct code coverage testing, automate unit and regression testing, and ensure compliance with accessibility standards.</p><p>• Stay updated on emerging technologies, including cloud-based database solutions, cybersecurity practices, and mobile app development.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
We are looking for a skilled Analyst, IT Systems to join our team in New York City, New York. In this role, you will provide essential technical support, manage IT systems, and assist in onboarding and training employees. This position offers a dynamic opportunity to contribute to system optimization and user experience improvement.<br><br>Responsibilities:<br>• Monitor and manage support requests, ensuring accurate documentation and timely resolutions.<br>• Deliver first-line technical assistance for Windows and Mac systems, including peripheral devices.<br>• Investigate and resolve issues related to Microsoft 365 applications, such as Outlook, Teams, SharePoint, and OneDrive, as well as Azure services.<br>• Execute IT offboarding procedures in adherence to established guidelines.<br>• Facilitate introductory systems training sessions for new employees to ensure seamless onboarding.<br>• Set up and deploy hardware and software for new hires using standardized protocols.<br>• Maintain and configure computer equipment and software installations to meet organizational standards.<br>• Research emerging tools and features to enhance IT services and share insights with the team.<br>• Create and distribute user guides and technology tips to support staff.<br>• Ensure systems are regularly updated and align with company policies.
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
We are in search of a Data Warehouse Analyst to join our team in the retail industry, situated in Hillside, New Jersey. In this role, you'll leverage your technical skills to simplify complex analytical tasks into understandable data-driven narratives. Collaborating with other analysts, you'll apply established analytical processes to diverse datasets to deduce insights and solve real-world business problems. <br><br>Responsibilities: <br><br>• Collaborate with Operations, Product, and Finance teams to establish KPIs and innovative methodologies for measurement<br>• Develop, manage, and scale our labor planning process, providing accurate labor targets and forecasts in conjunction with the Talent Acquisition team<br>• Analyze and understand the drivers that impact key influences on business dynamics and productivity<br>• Transform data into actionable insights for stakeholders<br>• Automate the reporting process for weekly business metrics<br>• Identify and execute opportunities to automate and scale our current processes<br>• Leverage your technical skills, such as SQL/code writing, statistics, machine learning, etc., to enhance existing processes and learn new skills<br>• Ensure all reporting and analytical responsibilities are completed competently and promptly.
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
<p>We are looking for a skilled Business Systems Analyst to join our team. In this role, you will be responsible for optimizing and supporting the JD Edwards Enterprise Resource Planning (ERP) system to drive operational efficiency and meet business needs. You will collaborate closely with stakeholders to gather requirements, enhance processes, and implement effective solutions, particularly in manufacturing and distribution environments. If you are detail-oriented, experienced in JD Edwards, and eager to make a measurable impact, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Work alongside business stakeholders to analyze and prioritize requirements for system enhancements and new features.</p><p>• Create detailed documentation, including test cases, process maps, and acceptance criteria, to guide development and implementation.</p><p>• Develop a deep understanding of operational processes such as manufacturing, distribution, inventory management, and supply chain.</p><p>• Propose and implement solutions leveraging JD Edwards capabilities to align with strategic business goals.</p><p>• Train and support end-users, ensuring they are proficient with JD Edwards tools and processes.</p><p>• Lead and oversee JD Edwards projects, maintaining adherence to budgets, timelines, and quality standards.</p><p>• Identify and implement process improvements to enhance system performance and business efficiency.</p><p>• Maintain up-to-date documentation of business processes and user guides within the system.</p><p>• Monitor new JD Edwards releases to identify and apply relevant features to improve functionality.</p><p>• Ensure compliance with regulatory and standard IS practices, including change management and service request tracking</p>
We are looking for a skilled Data Warehouse Analyst to join our team in Hillside, New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.<br><br>Responsibilities:<br>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.<br>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.<br>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.<br>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.<br>• Automate reporting processes to improve accuracy and timeliness of operational data.<br>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.<br>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.<br>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.<br>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
We are looking for a skilled Developer to join our team and support testing and configuration efforts related to Workday Compensation. This role requires a hands-on approach to executing test cases, analyzing results, and ensuring configurations perform as intended. Based in King of Prussia, Pennsylvania, this is a long-term contract position offering the opportunity to work on critical HR technology projects.<br><br>Responsibilities:<br>• Conduct thorough testing of Workday Compensation processes, including merit, bonus, and stock cycles, to ensure functionality and accuracy.<br>• Set up, maintain, and validate test data to support compensation cycle requirements.<br>• Perform functional, regression, and end-to-end testing for system updates and new configurations.<br>• Document test results with detailed evidence and provide reports for review and approval.<br>• Identify defects during testing and collaborate with developers and analysts to resolve issues effectively.<br>• Troubleshoot configuration and data-related challenges, ensuring timely resolution of support tickets.<br>• Coordinate with HR Technology, Compensation teams, and other departments to ensure comprehensive testing coverage.<br>• Communicate progress, challenges, and outcomes to the Testing Lead in a clear and timely manner.
We are looking for a skilled Systems Engineer to join our team in Willow Grove, Pennsylvania. This role requires a proactive individual who can handle complex technical challenges, design and implement robust infrastructure solutions, and contribute to the optimization of systems and networks for our clients. If you thrive in a dynamic environment and have a passion for delivering high-quality technical solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary escalation point for resolving advanced technical issues and critical incidents.<br>• Diagnose and support Windows Server, Microsoft 365, and Azure Active Directory environments.<br>• Configure, manage, and optimize virtualization platforms such as Hyper-V and VMware.<br>• Design and secure network infrastructure components, including routers, firewalls, and switches.<br>• Conduct root cause analysis and implement measures to prevent recurring technical and security issues.<br>• Manage backup solutions, disaster recovery systems, and security platforms in compliance with policies and service-level agreements.<br>• Participate in on-call rotations to provide after-hours support as needed.<br>• Deliver infrastructure projects, including Office 365 and Google Workspace implementations and data migrations.<br>• Plan and execute network setups and upgrades for new and existing clients.<br>• Ensure accurate documentation and process adherence during project handoffs and updates.
Our client is looking for a Senior Systems Engineer at their location. The role involves designing, implementing, and managing core IT infrastructure with a focus on VMware technologies. You will play a crucial role in ensuring stability, scalability, and security for our systems. <br> Responsibilities: <br> An industry-leading organization in the food sector is seeking an experienced Senior Systems Engineer to design, implement, and manage core IT infrastructure with an emphasis on VMware technologies. This role is pivotal in ensuring a stable, scalable, and secure environment. <br> Key Responsibilities <br> Infrastructure Management: Design, deploy, and maintain enterprise servers, storage, and networking solutions. Monitor performance, troubleshoot issues, and lead upgrade and migration initiatives. VMware Administration: Oversee VMware vSphere, ESXi, and vCenter to maximize performance and cost-efficiency, including managing virtual machine provisioning, snapshots, and backups. Automation & Security: Develop automation scripts using PowerShell, PowerCLI, and Python. Enforce security best practices and compliance standards. Collaboration & Leadership: Work with cross-functional teams, mentor junior engineers, and document infrastructure processes.
