3 results for Order Fulfillment Specialist in Poway, CA

Order Processing Specialist

San Diego, CA
onsite
Temporary
22 - 25 USD / Hourly
Order Processing Specialist Robert Half is partnering with a growing organization in the healthcare and medical technology sector to identify an Order Processing Specialist. This temporary position plays a key role in supporting order management, electronic data interchange (EDI) processing, and customer communications while ensuring accurate invoicing and reporting. The ideal candidate is detail-oriented, organized, and comfortable managing high volumes of order and customer service activity in a fast-paced environment.Key Responsibilities:<ul><li>Process and invoice customer orders through the company’s ERP system and track orders through completion</li><li>Support the onboarding and configuration of new trading partners and customers</li><li>Receive, review, and process EDI orders while ensuring accuracy and timeliness</li><li>Verify order information including product details, quantities, pricing, and order identification numbers</li><li>Maintain accurate order records and provide shipping confirmations to customers</li><li>Respond to customer service inquiries via phone and email regarding orders, shipments, and account questions</li><li>Provide order updates and communicate effectively with customers and internal teams</li><li>Assist with general order entry tasks regardless of the order source</li><li>Support sales teams by responding to incoming inquiries and assisting with order-related requests</li><li>Process product replacement requests as needed in coordination with internal teams</li><li>Prepare and maintain sales and operational reports on a daily, weekly, and monthly basis</li><li>Identify opportunities to recommend additional products or services when appropriate</li></ul>
2026-03-09T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary
22 - 27 USD / Hourly
Robert Half is partnering with a fast-growing consumer products brand headquartered in Carlsbad to hire a personable, solution‑oriented Customer Support Specialist. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping. What You’ll Do<ul><li>Own daily customer communications via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage order entry and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with 3PL/warehouse.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through product selection, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with Sales Ops and Accounting on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on SLAs, ticket volumes, and top customer pain points.</li><li>Contribute to knowledge base articles and help streamline macros, templates, and SOPs.</li></ul>
2026-02-27T00:00:00Z

Direct Buyer Specialist

Chula Vista, CA
onsite
Temporary
30.75 - 34.75 USD / Hourly
We are looking for an experienced Direct Buyer Specialist to join our team in Chula Vista, California. In this long-term contract role, you will play a key part in managing procurement operations, ensuring supplier compliance, and supporting production needs. This position requires strong analytical skills and the ability to navigate complex purchasing processes. Responsibilities: • Coordinate procurement activities to meet production schedules and operational needs. • Analyze supplier performance to ensure compliance and maintain quality standards. • Develop and execute purchase orders while adhering to company policies and financial practices. • Conduct detailed pricing and cost analysis to support budget objectives. • Collaborate with engineering and operations teams to align procurement goals with production requirements. • Monitor and report on commodity trends to optimize purchasing strategies. • Utilize ERP systems to streamline procurement processes and data management. • Negotiate contracts with suppliers to secure favorable terms and delivery schedules. • Prepare and present metric reports to evaluate procurement efficiency. • Ensure timely delivery of materials and maintain strong supplier relationships.
2026-02-09T00:00:00Z