We are looking for a Technical Support Specialist to join our team in Wappingers Falls, New York, on a contract basis. In this role, you will provide expert-level support for a variety of technologies, ensuring smooth operations and resolving technical issues efficiently. This position requires a strong understanding of hardware, software, and cloud-based systems.<br><br>Responsibilities:<br>• Deliver technical support for Cisco, Citrix, and cloud technologies, ensuring timely issue resolution.<br>• Diagnose and troubleshoot hardware-related problems, particularly with Dell systems.<br>• Manage and maintain Active Directory, ensuring proper user access and system security.<br>• Implement and monitor backup solutions to safeguard data and minimize downtime.<br>• Collaborate with team members to address and resolve technical challenges effectively.<br>• Provide guidance and support for system upgrades, migrations, and hardware installations.<br>• Document technical issues and resolutions to maintain an accurate knowledge base.<br>• Communicate complex technical concepts clearly to non-technical users.<br>• Stay updated on emerging technologies to enhance support capabilities.
<p>We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Design and implement secure IT solutions to meet business requirements</p><p>• Oversee the management and implementation of <strong>Business Central, Power BI, Azure</strong>, and other cloud-based solutions</p><p>• Develop IT strategies that are in alignment with business goals and objectives</p><p>• Lead strategic planning initiatives to improve technological capabilities</p><p>• Manage and lead <strong>IT Projects</strong> from initiation to completion, ensuring they are delivered on time and align with business needs</p><p>• Develop and maintain security standards, policies, and best practices across multiple platforms</p><p>• Drive digital transformation efforts to improve operational efficiency</p><p>• Oversee budgeting, resource allocation, and cost optimization for IT projects</p><p>• Manage the IT team, external vendors, and consultants to achieve project goals</p><p>• Ensure robust security and risk management frameworks are in place</p>
