<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering part-time hours, ideal for individuals seeking a dynamic, fast-paced environment. The ideal candidate also has the ability to speak both English and Spanish fluently. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls efficiently with attention to detail.</p><p>• Collaborate with customers, primarily business-to-business, to resolve inquiries and provide updates.</p><p>• Process credits and create special orders as needed.</p><p>• Maintain accurate records in the internal system and ensure all information is up-to-date.</p><p>• Escalate complex issues to the appropriate department or supervisor.</p><p>• Assist with dispatching tasks to ensure timely deliveries and operations.</p><p>• Participate in on-site training to develop system navigation skills and role-specific expertise.</p><p>• Communicate effectively with team members and customers to foster positive relationships.</p><p>• Adapt to a rotating schedule and demonstrate flexibility in work hours.</p>
<p><strong>Billing & Collections Specialist</strong></p><p><strong>Hybrid | Norwalk, CT</strong></p><p> <strong>$65,000–$70,000 base salary</strong></p><p><strong>About the Opportunity</strong></p><p>We’re partnering with a <strong>growing, well-established manufacturing and distribution organization</strong> that’s in an active phase of expansion through <strong>recent acquisitions and organic growth</strong>. As the company continues to scale, they’re expanding their Norwalk-based accounting team and adding a <strong>Billing & Collections Specialist</strong> to support increased transaction volume and a more complex customer base.</p><p>This is a great opportunity for someone who enjoys being close to the business, working cross-functionally, and playing a key role in strengthening cash flow and billing operations during a period of growth.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Prepare and issue customer invoices accurately and on time</li><li>Manage collections activities, including following up on past-due balances and resolving discrepancies</li><li>Research and resolve billing issues, short pays, chargebacks, and customer inquiries</li><li>Maintain accurate AR records and customer account information</li><li>Partner closely with sales, customer service, and operations teams to ensure billing accuracy</li><li>Assist with cash application and account reconciliations</li><li>Support month-end close activities related to billing and accounts receivable</li><li>Help improve billing and collections processes as the company continues to scale</li></ul><p><br></p><p><br></p>
We are looking for an experienced Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and organized office environment. Your responsibilities will span across visitor management, office operations, and facilities coordination to support a productive and detail-oriented workspace.<br><br>Responsibilities:<br>• Greet and assist guests, employees, and vendors while facilitating their arrival, orientation, and access to office spaces.<br>• Maintain a clean and organized reception area, kitchen, dining spaces, huddle rooms, and other shared areas.<br>• Track visitor and vendor activity, ensuring proper registration and security protocols.<br>• Process and monitor facilities work orders, addressing issues promptly and ensuring completion.<br>• Manage conference room bookings and troubleshoot any audio/visual equipment concerns.<br>• Oversee office supplies, pantry restocking, and first aid inventory, placing orders as needed.<br>• Coordinate with facilities, maintenance, and security teams to ensure smooth office operations.<br>• Administer building access for associates and visitors, including vehicle registration and locker management.<br>• Perform daily walkthroughs to identify and resolve issues related to janitorial services, printers, and other office amenities.<br>• Assist with ad hoc projects and tasks as assigned, supporting overall office functionality.
We are looking for a detail-oriented and organized Receptionist to join our team in Stamford, Connecticut. This is a Contract position within the non-profit industry, offering an opportunity to contribute to meaningful work while demonstrating exceptional administrative and communication skills. The ideal candidate will be adept at managing front desk operations and fostering a welcoming environment for staff and visitors.<br><br>Responsibilities:<br>• Greet and assist visitors and staff in a courteous and detail-oriented manner.<br>• Answer and direct incoming calls efficiently, ensuring prompt communication.<br>• Schedule appointments and maintain calendars to support organizational operations.<br>• Manage and organize front desk operations, including handling mail and deliveries.<br>• Maintain a clean and orderly reception area that reflects the organization's values.<br>• Provide accurate information to inquiries and resolve minor issues effectively.<br>• Collaborate with other departments to ensure smooth workflow and communication.<br>• Handle administrative tasks such as data entry and documentation as needed.
<p>We are looking for a motivated and organized Receptionist to join our team on a long-term contract basis. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive environment. Your ability to manage tasks efficiently and maintain a positive demeanor will be essential to the smooth operation of our front desk. As well you will assist the Human Resources department with background checks and administrative tasks as needed. </p><p><br></p><p>Responsibilities:</p><p>• Assist with HR administrative tasks such as background checks.</p><p>• Greet visitors and clients courteously and ensure they feel welcomed.</p><p>• Handle incoming calls and inquiries, providing accurate information and assistance.</p><p>• Manage mail, packages, and deliveries, ensuring timely distribution.</p><p>• Maintain the cleanliness and organization of the reception area to uphold a neat appearance.</p><p>• Schedule and coordinate appointments, meetings, and conference room bookings.</p><p>• Monitor visitor access and maintain security protocols at the front desk.</p><p>• Ensure all interactions reflect the company’s commitment to exceptional service.</p>
<p>Our client, a growing organization with a high-volume transactional environment, is partnering with our staffing team to identify a driven <strong>Collections / Accounts Receivable Specialist</strong> to support their finance operations. This is an excellent opportunity for someone who enjoys problem-solving, building customer relationships, and contributing directly to cash flow performance.</p><p><br></p><p>What You’ll Do</p><p>In this role, you’ll manage customer accounts end-to-end while helping reduce outstanding receivables and improve overall collection performance:</p><ul><li>Proactively follow up on past-due accounts through phone, email, and online platforms</li><li>Review aging reports and prioritize collection efforts based on risk, balances, and payment history</li><li>Resolve billing questions and payment discrepancies in partnership with internal teams</li><li>Document collection activity and maintain accurate account records</li><li>Collaborate cross-functionally with billing, cash application, and operations teams to ensure account accuracy</li><li>Identify accounts requiring escalation and recommend next steps when appropriate</li><li>Consistently work toward monthly collection goals and improvements in DSO</li><li>Leverage AR tools and systems to track outreach and streamline workflows</li></ul><p><br></p>
<p>We are looking for an Office Administrative Clerk to join our team in Stamford, Connecticut. In this Contract to permanent position, you will handle essential administrative tasks, ensuring smooth office operations and supporting key accounting functions. This role is ideal for someone who thrives in a detail-oriented environment and enjoys working collaboratively across teams, <strong>background with SAGE is a plus!</strong></p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable tasks, including generating accurate client invoices and following up on collections.</p><p>• Handle accounts payable functions, such as reviewing vendor invoices and ensuring timely payments.</p><p>• Perform data entry and maintain organized records of financial transactions and supporting documents.</p><p>• Scan and organize documents to ensure efficient access to files and information.</p><p>• Collaborate with team members to ensure accurate billing for services and projects.</p><p>• Reconcile accounts and resolve discrepancies in a timely manner.</p><p>• Provide back-office support to ensure smooth daily operations.</p><p>• Communicate effectively with vendors and clients to maintain strong working relationships.</p><p>• Assist with ad hoc administrative and accounting projects as needed.</p><p>• Support the preparation of journal entries and monthly accruals.</p>
We are looking for an experienced Collections Specialist to join our team in Norwalk, Connecticut. In this role, you will focus on recovering overdue payments and maintaining effective communication with clients to ensure timely resolutions. The ideal candidate is proactive, detail-oriented, and skilled in handling high-volume collections tasks.<br><br>Responsibilities:<br>• Reach out to clients with overdue accounts, making approximately 30-50 calls daily to recover outstanding payments.<br>• Work diligently to reduce payment delays, aiming to secure payments within 90 days or less.<br>• Manage accounts receivable processes and ensure accurate billing records.<br>• Monitor outstanding balances and prioritize collection efforts based on aging reports.<br>• Communicate effectively with contractors to resolve disputes and negotiate payment terms.<br>• Maintain detailed records of collection activities and document progress.<br>• Collaborate with internal teams to address discrepancies and ensure smooth account management.<br>• Analyze accounts with high overdue balances and create actionable strategies for recovery.<br>• Provide regular updates to management on collection performance and areas for improvement.
