1 result for Customer Service Rep in Poughkeepsie, NY

Elmsford, NY
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Elmsford, New York. In this role, you will be responsible for delivering exceptional service to customers through efficient communication and problem-solving. This is a long-term contract position offering a great opportunity to contribute to a dynamic and supportive environment. Responsibilities: • Respond promptly to customer inquiries via phone and email, ensuring a positive experience. • Handle order entry and process requests accurately and efficiently. • Manage both inbound and outbound calls to address customer needs and concerns. • Collaborate with internal teams to resolve customer issues in a timely manner. • Maintain detailed records of customer interactions and transactions. • Assist in troubleshooting and resolving product or service issues. • Provide product or service information to customers and ensure their satisfaction. • Schedule and follow up on customer orders to ensure timely delivery. • Adhere to company policies and procedures while maintaining a meticulous approach. • Participate in training sessions to stay updated on products, services, and best practices.
2026-03-16T00:00:00Z