<p>We are seeking a Customer Account Specialist in Southwest Washington to support order execution and client communication for a contract position in the aerospace industry. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, sound judgment, and the ability to translate product and process information into clear updates and practical solutions for customers.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer orders throughout the full fulfillment process, ensuring each step is completed accurately and on schedule from initial quote to final delivery communication.</p><p>• Maintain detailed order activity records by entering transactions, updates, and customer interactions into company systems while monitoring progress and open action items.</p><p>• Build productive relationships with assigned accounts by responding promptly to inquiries, resolving concerns, and providing clear status updates based on order activity.</p><p>• Partner with manufacturing, quality, purchasing, engineering, and finance teams to remove obstacles and support the timely flow of orders through the business.</p><p>• Develop a strong understanding of company products and processes in order to provide reliable guidance and set accurate expectations for customers.</p><p>• Review order patterns, customer feedback, and market signals to help identify growth opportunities and improve account support strategies.</p><p>• Analyze pending and historical demand to assist with forecasting and to support purchasing, inventory, and production planning decisions.</p><p>• Adapt to changing priorities and manage workload effectively to help ensure consistent service levels and on-time order fulfillment.</p><p>• Contribute to continuous improvement by documenting trends, sharing effective practices with colleagues, and recommending updates based on recurring customer concerns.</p>
<p>Charlie Gilmur with Robert Half is looking for an Inside Sales Specialist to join our team in Clackamas, Oregon. This entry-level role supports account activity, customer requests, and sales operations by coordinating quotes, orders, and follow-up tasks across internal teams. The position is well suited for someone who is organized, service-focused, and comfortable managing details in a fast-paced environment while working under guidance from senior team members.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate scheduling and calendar support for account leaders, helping maintain focus on priority customers and active sales opportunities.</p><p>• Assist with account planning activities and contribute administrative and operational support for ongoing customer engagement efforts.</p><p>• Collect customer needs and partner with internal teams to prepare pricing, proposals, and other pre-sales documentation.</p><p>• Work with technical and vendor-facing teams to assemble product configurations, supporting materials, and required order details.</p><p>• Retrieve quotes, invoices, and related documents through distributor and customer portal systems to keep transactions moving efficiently.</p><p>• Review incoming orders for accuracy, facilitate handoff to operations, and support the full purchase order process from submission through completion.</p><p>• Create purchase requests, monitor order progress, and help resolve credit-related delays in coordination with sales and accounting stakeholders.</p><p>• Provide timely updates on opportunity status, shipment progress, software licensing, and activation information to help meet customer expectations.</p><p>• Investigate service or delivery concerns, communicate issue status to internal stakeholders, and support meetings that track project milestones and open action items.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013437240</p><p><br></p>