<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p>We are looking for a skilled Contracts Pricing Analyst/Manager to join our team on a long-term contract basis in Piscataway, New Jersey. The ideal candidate will bring expertise in pricing strategies within the generic pharmaceutical industry, with a proven ability to work with retail clients and Group Purchasing Organizations (GPOs) such as McKesson, Cencora, and Cardinal. This role will involve leveraging analytical tools to drive pricing decisions and support key business objectives.</p><p><br></p><p>Responsibilities:</p><p>include developing and implementing pricing strategies aligned with organizational goals and market trends, collaborating with retail clients and Group Purchasing Organizations (GPOs) to optimize pricing models, and utilizing tools like SAP, Vistex, and Salesforce Sales Cloud for data management and analysis. The role involves conducting financial analysis to identify revenue opportunities, monitoring market dynamics and competitor pricing, and preparing detailed reports for stakeholder decision-making. Additionally, the position requires close collaboration with sales and marketing teams to align pricing with customer needs, ensuring compliance with company policies and regulations, and supporting the advancement of pricing systems to improve efficiency and accuracy</p>
<p>Robert Half is looking for a Product Control Consultant.</p><p>Does this sound like you? </p><ul><li>Prepare and analyze daily profit and loss (P& L) reports, ensuring accuracy and alignment with front office expectations</li><li> Reconcile the General Ledger with sub-ledgers, investigate discrepancies, and implement corrective actions.</li><li> Automate and maintain financial reporting processes, including regulatory capital and working capital usage.</li><li>Develop and manage monthly payout calculations and accruals for broker-dealer activities.</li><li>Monitor expense accruals and allocate costs to trading desks based on financial drivers.</li><li>Identify and resolve trade breaks, including preparing journal entries for adjustments.</li></ul>
We are looking for a skilled Marketing Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and focuses on driving data-driven marketing strategies by leveraging analytics tools and insights. The ideal candidate will have a passion for uncovering trends, optimizing campaigns, and delivering impactful recommendations to enhance business outcomes.<br><br>Responsibilities:<br>• Conduct in-depth analysis of marketing performance data using tools such as Google Analytics, Adobe Analytics, and other platforms.<br>• Develop actionable insights to optimize marketing campaigns and improve customer engagement.<br>• Manage and optimize Google AdWords campaigns to ensure maximum ROI.<br>• Collaborate with cross-functional teams to align marketing strategies with business objectives.<br>• Utilize CRM systems to analyze customer behavior and improve targeted marketing efforts.<br>• Perform ad hoc analysis to address specific business questions and provide timely solutions.<br>• Create detailed reports and dashboards to communicate findings to stakeholders.<br>• Monitor industry trends to identify new opportunities for marketing innovation.<br>• Support the implementation of marketing analytics processes and tools to enhance efficiency.
