<p><strong>Trust Operations Specialist</strong></p><p><strong>Location:</strong> Minneapolis, Minnesota</p><p> <strong>Type:</strong> 6 Month Contract | Hybrid Work Environment</p><p><strong>Overview:</strong></p><p> We are seeking a <strong>Trust Operations Specialist</strong> to join a local team in Minneapolis. In this role, you will provide critical operational support within the personal trust business, ensuring accurate and efficient account administration while maintaining strong relationships with advisors and clients. This position is ideal for a detail-oriented professional who values accuracy, collaboration, and exceptional service delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support trust account operations by opening new accounts, preparing documentation, and setting up system interfaces for administration.</li><li>Manage account terminations by processing closures, confirming waivers and releases, executing delivery instructions, and removing system access.</li><li>Review and process advisor and client requests, ensuring all transactions comply with established procedures.</li><li>Maintain accurate account data through regular quality control and reconciliation activities.</li><li>Process daily cash transactions, including distributions and adjustments, and resolve reconciliation discrepancies in coordination with internal teams.</li><li>Ensure timely and accurate fee processing and account maintenance.</li><li>Collaborate with advisors and clients to deliver exceptional service and strengthen business relationships.</li><li>Research and resolve issues related to trust accounts, cash activity, and settlements.</li><li>Prepare and review legal and operational documentation associated with account openings, terminations, and other trust activities.</li><li>Contribute to process improvement initiatives and support the overall efficiency of trust operations.</li></ul><p><br></p>
We are looking for an experienced Billing Supervisor/Manager to join our team in Minneapolis, Minnesota. In this role, you will oversee critical financial operations to ensure accuracy, efficiency, and compliance within billing and payment processes. This position offers an opportunity to lead a team, drive strategic initiatives, and contribute to the overall success of our organization.<br><br>Responsibilities:<br>• Supervise financial processes such as member billing, payment posting, account reconciliations, and transaction reviews.<br>• Develop and implement billing and payment strategies to optimize organizational efficiency and meet company objectives.<br>• Serve as a subject matter expert for benefit billing systems, customer inquiries, and issue resolution.<br>• Collaborate with cross-functional teams to ensure accurate financial reporting and adherence to compliance standards.<br>• Monitor operational performance to meet service level agreements and satisfaction metrics for members and employers.<br>• Manage priorities across various deliverables, including process improvements, system issue resolution, and strategic initiatives.<br>• Drive innovation and continuous improvement by leading the development and review of requirements and solutions.<br>• Identify, document, and address system inconsistencies, data errors, and procedural inefficiencies in collaboration with stakeholders.<br>• Provide leadership to the team through guidance, performance evaluations, and opportunities for growth and development.<br>• Ensure compliance with governance, risk, and regulatory standards while promoting organizational policies and practices.
<p>We are looking for a Trust Operations Specialist to join a local team on a contract basis. In this role, you will provide essential operational support to the personal trust business, ensuring smooth account maintenance, reconciliation, and processing tasks. This remote position requires strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service to clients and advisors.</p><p><br></p><p>Responsibilities:</p><p>• Manage trust account operations, including setting up new accounts, processing paperwork, and initiating funding activities.</p><p>• Oversee the closing and de-funding of trust accounts, ensuring all required waivers and releases are properly handled.</p><p>• Address inquiries from clients and advisors, ensuring requests are reviewed and approved according to established procedures.</p><p>• Maintain data integrity for trust accounts by performing quality control checks and reconciliations to support client and advisor relationships.</p><p>• Handle daily cash processing tasks such as entering distributions, resolving errors, and collaborating with internal teams for account reconciliation.</p><p>• Coordinate fee processing activities to ensure accurate and timely handling of related transactions.</p><p>• Support account terminations by managing delivery instructions and properly closing interfaces with relevant systems.</p><p>• Facilitate daily net settlements by monitoring and processing transactions accurately.</p><p>• Communicate effectively with internal and external stakeholders to provide updates and resolve issues.</p><p>• Assist with project support and other tasks related to trust administration as needed.</p>
