We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
<p>This role supports daily operations by entering, updating, and maintaining high‑volume data across internal systems with speed and precision. The right person keeps workflows clean, deadlines met, and teams aligned.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, update, and verify data in multiple systems with a high degree of accuracy</li><li>Review source documents for errors, inconsistencies, or missing information</li><li>Maintain orderly digital records and ensure all information is up to date</li><li>Prepare, sort, and review documents before data entry</li><li>Correct and re‑enter data as needed</li><li>Generate reports, pull data, and assist with basic administrative tasks</li><li>Collaborate with internal departments to resolve data discrepancies</li><li>Follow confidentiality and data security guidelines at all times</li></ul><p><br></p>
<p>Our company is seeking a detail-oriented and reliable Data Entry Specialist to join our team in Dallas, TX. As a Data Entry Specialist, you will play a vital role in maintaining accurate records and supporting smooth business operations.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Coppell, Texas. This contract-to-permanent position offers the opportunity to work in a dynamic and fast-paced environment within the mortgage industry. The role requires excellent communication skills, adaptability, and a strong commitment to providing outstanding customer support.<br><br>Responsibilities:<br>• Handle inquiries related to mortgages, escrow accounts, tax questions, payments, refinancing options, and early-stage collections up to 60 days.<br>• Manage a high volume of inbound and outbound calls using multiple core systems and AI tools to ensure efficient customer interactions.<br>• Provide exceptional customer service while balancing the need to address collections in early stages.<br>• Navigate and utilize a variety of systems and tools to resolve customer concerns effectively and efficiently.<br>• Support customers with payment issues, connectivity challenges, and account-related concerns.<br>• Collaborate with team members and supervisors to ensure consistent service quality and meet performance goals.<br>• Participate in rotational Saturday shifts, ensuring coverage and availability for customer needs.<br>• Maintain a detail-oriented approach and adhere to business casual dress code while representing the company.<br>• Uphold company standards for customer success and contribute to a positive experience for all clients.<br>• Engage in training, nesting, and coaching programs to continuously improve skills and knowledge.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Flower Mound, Texas. This is a Contract to permanent position with a reputable organization, offering a chance to grow within a dynamic and fast-paced environment. The ideal candidate will play a key role in managing billing processes, ensuring accuracy, and maintaining positive client relationships.<br><br>Responsibilities:<br>• Prepare and issue invoices in alignment with client requirements and internal standards.<br>• Review contracts to clarify billing expectations and resolve ambiguities.<br>• Analyze and adjust billing data submitted by analysts prior to final processing.<br>• Update and maintain billing databases daily using tools such as Microsoft Access and Excel.<br>• Generate and share invoicing reports with internal teams and external clients.<br>• Follow up on overdue invoices to facilitate timely payments and resolve discrepancies.<br>• Collaborate with operations teams to ensure billing aligns with project budgets and accruals.<br>• Support forecasting activities and provide analysis on project billing trends.<br>• Assist in various billing-related tasks as needed to support the team.
<p>We are looking for an Accounts Receivable Specialist to join our team in Coppell, Texas. This Contract to permanent position is ideal for someone with strong attention to detail and expertise in managing receivables, cash applications, and commercial collections. The role offers an opportunity to contribute to a dynamic financial operations environment and ensure accurate billing and cash activity processes.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable activities, ensuring timely and accurate posting of payments.</p><p>• Oversee cash application procedures to maintain accurate financial records.</p><p>• Conduct commercial collections, including communicating with clients to resolve outstanding payments.</p><p>• Generate and review invoices to ensure billing accuracy and compliance with company policies.</p><p>• Monitor cash activity and reconcile discrepancies to maintain financial integrity.</p><p>• Collaborate with internal teams to streamline receivables and billing processes.</p><p>• Maintain detailed documentation of transactions and collection efforts.</p><p>• Identify opportunities for process improvements within accounts receivable operations.</p><p>• Prepare regular reports on receivables and collections for management review.<strong>Main Activities and Responsibilities:</strong></p><p>· Directly chase outstanding balance for some Key accounts</p><p>· Manage and monitor the outsourced partner for other customers in the area</p><p>· Create strong business partnerships with various functions (Sales, operations, manufacturing, legal…) and with a broad and diverse group of business partners.</p><p>· Organize accounts reviews with sales representatives and disputes reviews with sales admin to involve all players within the process.</p><p>· Ease disputes resolutions.</p><p>· Regular reports to HQ</p><p>· Process payments within SAP and manage bank relations for check deposits.</p><p> </p><p><strong>What’s Required: ( Must have and nice to have skills) </strong></p><p><strong> </strong></p><p>· 5 years experience in related field (AR accounting, Order to cash)</p><p>· Responsive, organized and detail oriented </p><p>· Autonomous, ability to work independently. </p><p>· Knowledge of SAP or another ERP</p><p>· Strong IT systems skills/appetite (excel, supplier portals, data mining)</p><p>· Experience ideally with a combination of Account Receivable accounting and Order to Cash experience.</p><p>· Ability to communicate with interlocutors from different levels.</p><p><br></p>