We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
Data Entry Specialist (2 Openings) – Coppell, TX Location: Coppell, TX Schedule: permanent (Standard Business Hours) Assignment Length: contract — ends once backlog is cleared Pay: $22/hr <br> About the Role We’re hiring two fast and accurate Data Entry Specialists to support a high‑volume backlog project. This role requires exceptional typing speed, strong computer skills, and the ability to work efficiently in a heads‑down, detail‑oriented environment. The assignment will continue until all outstanding data has been fully processed. <br> Key Responsibilities Enter high volumes of data quickly, accurately, and consistently Maintain quality and organization across multiple data sets Update spreadsheets, files, and internal records Navigate computer systems and Excel with ease Support the team with administrative and data‑related tasks as needed