We are looking for an experienced Billing Specialist to join our team in Grand Prairie, Texas. This role is ideal for someone with strong attention to detail and over five years of experience in high-volume billing within the service industry, such as plumbing or electrical services. The successful candidate will excel at managing invoicing processes, resolving billing issues, and delivering exceptional customer service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Handle high-volume billing operations, ensuring all invoices are processed accurately and on time.<br>• Review service contracts and documentation to verify billing details and prevent errors.<br>• Collaborate with clients and internal teams to address and resolve billing discrepancies.<br>• Provide support for B2B collections as necessary, maintaining a detail-oriented approach.<br>• Maintain detailed and organized billing records to support compliance and audit requirements.<br>• Respond promptly and courteously to customer inquiries, ensuring high levels of satisfaction.<br>• Generate and present billing reports to track account statuses and identify potential issues.
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Coppell, Texas. In this Contract-to-Permanent position, you will play a key role in ensuring customer satisfaction by handling inquiries, processing orders, and collaborating with internal teams to resolve issues effectively. This is a great opportunity to showcase your communication skills and problem-solving abilities in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Accurately document customer interactions, communications, and actions to maintain detailed records.<br>• Process customer orders promptly and ensure their accuracy.<br>• Resolve inquiries related to order status, pricing, product availability, return requests, and backorders.<br>• Coordinate with internal teams, including the warehouse, to manage special orders, rush requests, and shipment discrepancies.<br>• Assist clients with inventory allocation and facilitate backorder releases.<br>• Achieve departmental and personal performance goals, including adherence to schedules, call quality, and attendance.<br>• Professionally escalate complex or urgent issues to the appropriate management level.<br>• Handle additional responsibilities as assigned to support overall operations.
We are looking for a dedicated Customer Service Representative to join our team in Grand Prairie, Texas. In this role, you will play a critical part in ensuring customer satisfaction by managing repair scheduling and maintaining effective communication throughout the process. This is a Contract to permanent employment opportunity, offering a chance to grow within a dynamic and customer-focused environment.<br><br>Responsibilities:<br>• Coordinate repair schedules and manage all aspects of preparation, including engineer reports, plumbing tests, permits, payments, and customer communication.<br>• Act as the liaison between customers and the operations team to ensure seamless scheduling and completion of foundation and plumbing repairs.<br>• Respond promptly to customer inquiries across multiple communication channels, addressing concerns related to scheduling and job updates.<br>• Conduct follow-ups with homeowners, builders, or responsible parties within one day of repair completion.<br>• Collaborate with the operations team to schedule additional work orders or corrections needed before closing jobs in the system.<br>• Maintain detailed documentation of issues and updates using internal logs and communication platforms.<br>• Verify the accuracy of closing paperwork, ensuring contracts, estimates, and invoices are properly executed.<br>• Submit requests to close out permits for completed repair jobs.<br>• Provide exceptional customer service to all clients, including past, current, and prospective customers.<br>• Assist in training new employees in scheduling processes and tools to ensure team efficiency.
<p>We are looking for a dedicated <strong><u>Customer Service Representative (bilingual in Spanish preferred) to join our team in Plano, Texas</u></strong>. This position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.</p><p>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.</p><p>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.</p><p>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.</p><p>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.</p><p>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.</p><p>• Assist with data entry and document preparation to support customer service operations.</p><p>• Provide clear and concise written communications to customers and internal stakeholders.</p><p>• Strive to deliver solutions that benefit both customers and the organization.</p>
<p>We are looking for a<strong><u> Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas.</u></strong> In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving concerns, and maintaining exceptional communication standards. If you thrive in customer-focused environments and excel at multitasking, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Actively listen to customer inquiries and provide effective solutions while asking clarifying questions to address their concerns.</p><p>• Direct calls to the appropriate departments, ensuring smooth communication and resolution of issues.</p><p>• Collaborate with internal teams to resolve customer grievances and enhance the overall service experience.</p><p>• Ensure compliance with company standards, guidelines, and applicable regulations in all customer interactions.</p><p>• Communicate potential workflow or service disruptions to leadership to maintain operational efficiency.</p><p>• Continuously expand knowledge of company processes and transactions to improve service delivery.</p><p>• Assist other departments with customer-related tasks as needed to support organizational goals.</p><p>• Handle inbound and outbound calls with attention to detail, providing accurate information and assistance.</p><p>• Maintain detailed and accurate records of customer interactions and service outcomes.</p><p>• Remain calm and focused in high-pressure situations, concentrating on achieving positive resolutions.</p>
<p>Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• Complete all warranty transfers by reviewing all paperwork including plumbing test and contracts. These are to be completed within one business day.</p><p>• Customer Service score of 90% or higher after 90 days.</p><p>• Keep the percentage of missed inbound calls below 1%.</p><p>• Rescheduling appointments as necessary due to weather, illness, etc.</p><p>• Outbound calls will be made to customers to ascertain their perception of contact with our company, to rearrange appointments, and to confirm their appointments for the current and/or next day.</p><p>• Communicating with all segments to accurately complete scheduled projects and notify of any delays.</p><p>• Use TEAMS/Slack for all internal communications and answer all requests asap.</p><p>• Uphold company standards by communicating with builders, real estate companies and this is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “contact us/form fills” messages from our website.</p><p>• Ensure all sold repairs are scheduled and completed in their entirety: from preparation (engineer reports, plumbing tests, Texas 811, permits, payments, scheduling) within 24 hours of being sold and customer communication ending with follow up after repair completion.</p><p>• Hours are Monday-Friday 8:00 AM-5:00PM, Saturday 10:00 AM-2:00 PM or as needed.</p><p>• Overtime must be approved by a manager of construct capital.</p><p>• This description only includes the general content for this job and does not restrict the company from assigning or reassigning duties or responsibilities at any time.</p><p>WARRANTY COORDINATOR </p><p><br></p>
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
We are looking for a Credit Specialist to join our team in Carrollton, Texas. This role is integral to managing and evaluating customer creditworthiness while supporting the company’s accounts receivable portfolio. You will play a pivotal role in maintaining financial stability by balancing risk assessment and customer relationships.<br><br>Responsibilities:<br>• Evaluate customer credit applications and analyze credit bureau reports to determine financial risk.<br>• Recommend appropriate credit terms and limits in alignment with company policies.<br>• Ensure customer credit files are accurately maintained and updated regularly.<br>• Process new customer applications, verifying required documentation such as business licenses and tax IDs.<br>• Input approved credit terms into company systems, ensuring accuracy and completeness.<br>• Monitor accounts to identify overdue balances or violations of credit limits.<br>• Collaborate with Sales and Customer Service teams to address orders held due to credit matters.<br>• Assist with month-end closing processes and provide support during audits.<br>• Manage customer payment processing and oversee billing procedures.
<p>A client of ours is looking to hire a corporate Front Desk Receptionist, where you will play a key role in providing the first impression for our office. We are seeking an energetic, service-oriented professional who excels at helping visitors and employees feel welcome and supported.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from arrival to departure.</li><li>Answer and route incoming calls, take messages, and respond to inquiries promptly.</li><li>Manage visitor logs, distribute access badges, and oversee front desk security protocols.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and welcoming reception area.</li><li>Support scheduling for conference rooms and office events as needed.</li><li>Assist with basic administrative tasks such as filing, data entry, and supply inventory.</li></ul><p><br></p>
<p>A client of ours is looking to hire a corporate Front Desk Receptionist, where you will play a key role in providing the first impression for our office. We are seeking an energetic, service-oriented professional who excels at helping visitors and employees feel welcome and supported.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from arrival to departure.</li><li>Answer and route incoming calls, take messages, and respond to inquiries promptly.</li><li>Manage visitor logs, distribute access badges, and oversee front desk security protocols.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and welcoming reception area.</li><li>Support scheduling for conference rooms and office events as needed.</li><li>Assist with basic administrative tasks such as filing, data entry, and supply inventory.</li></ul><p><br></p>
<p> Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• </p><p><br></p>
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
<p>Robert Half has a client in the Manufacturing/Distributing industry seeking a Warehouse IT Support Specialist. The ideal candidate for this position would have at least 3 - 5 years of IT support experience within a Warehouse or Manufacturing environment. This will be a contract to hire opportunity. </p><p><br></p><p><strong>Summary</strong></p><ul><li>Responsible for supporting, troubleshooting, and maintaining the technology ecosystem of the warehouse environment, with a primary focus on Zebra handheld scanners and Zebra printers. </li><li>This role ensures seamless device operation to optimize warehouse productivity and accuracy.</li><li>Provide day-to-day technical support for Zebra handheld devices (e.g., TC series scanners) and Zebra label printers (e.g., ZT and GK series) used in warehouse operations.</li><li>Configure, deploy, and troubleshoot Zebra devices for pick, pack, ship, inventory, and receiving processes.</li></ul><p><br></p><p><br></p>
ESSENTIAL DUTIES<br>• Deliver advanced technical and informational support to users of client's computer systems in a timely, accurate, and courteous manner.<br>• Assist with installing, configuring, and supporting Windows-based equipment and applications within the network environment.<br>• Support the setup and execution of video conferences and firm events.<br>• Help users navigate Zoom, Microsoft Teams, and other video and teleconferencing platforms.<br>• Perform routine maintenance on computers, printers, and other peripherals, including connecting devices to wireless networks, clearing paper jams, replacing toner, and relocating or temporarily setting up equipment.<br>• Ensure all incident tickets are resolved promptly.<br>• Install new software packages on firm devices and assist users in onboarding and becoming proficient with firm technology.<br>• Carry out office setups and relocations as needed.<br>• Assist with hardware and software documentation and inventory tracking.<br>• Follow client's technology standards and all data protection and security awareness policies and procedures.<br>• Support equipment procurement for events through third-party vendors.<br>• Monitor depositions, meetings, and similar proceedings conducted on virtual platforms, providing technical support and assisting clients, videographers, and court reporters with any issues that arise.<br>• Keep the manager updated on project status, problem areas, and user satisfaction.<br>• Perform other related duties as assigned.<br>SKILLS REQUIRED FOR SUCCESS<br>• Strong oral and written communication skills for assisting computer users with questions and issues.<br>• Excellent customer service skills and the ability to work effectively in a challenging environment.<br>• Knowledge of video conferencing systems and web-based conferencing equipment.<br>• Ability to work effectively both independently and as part of a team.<br>• Skill in translating technical information for non-technical users.<br>• Strong organizational skills and the ability to prioritize multiple tasks.<br>• Thorough knowledge of Microsoft Windows and the Microsoft Office Suite.<br>• General understanding of PC LANs and networks, including Windows environments.<br>• Ability to quickly learn new applications and updates to existing systems.<br>EDUCATION AND EXPERIENCE<br>• Experience in the legal field is preferred.<br>• At least three years of experience working in a Windows and network environment.<br>• An associate or bachelor’s degree is preferred but not required.<br>• detail oriented certifications are preferred but not required. Would like to see a MOUS – Microsoft Office User Support or MOS- Microsoft Office specialist Certifications. <br>• Ability to understand procedures and instructions relevant to the IT function.
<p><strong>Content Specialist - 3-4+month contract, full 40 hours a week, On-Site daily in Dallas! MUST BE LOCAL TO BE CONSIDERED! </strong></p><p>Robert Half is looking for a talented <strong>Content Specialist</strong> for our client in the Dallas area. In this role, you will contribute to the creation, management, and distribution of high-quality content across various platforms, supporting the organization’s communication goals. This is a long-term contract position that offers an exciting opportunity to collaborate with a dynamic team and make a meaningful impact.</p><p>Responsibilities:</p><p>•<strong> Develop and maintain a comprehensive content calendar</strong> that aligns with strategic objectives and key events.</p><p>•<strong> Produce engaging written and visual content for newsletters, websites, social media, internal communications, and print publications.</strong></p><p>• Design and coordinate layouts for digital and print materials, including flyers, presentations, and promotional content.</p><p>• Collaborate with the operations team to ensure consistency in messaging and branding across all materials.</p><p>• Write, edit, and proofread content to ensure clarity, accuracy, and alignment with organizational goals.</p><p>• Manage the production of school publications, such as the annual magazine, by contributing to writing, editing, and layout coordination.</p><p>• Coordinate with team members to brainstorm and execute creative content ideas.</p><p>• Utilize Adobe Creative Suite tools, including Photoshop, Illustrator, and InDesign, to create visually appealing materials.</p><p>• Monitor and engage with social media channels, ensuring timely updates and relevant content.</p><p>• Support the development and implementation of communication strategies to enhance outreach and engagement.</p>
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
<p>We are working with a client north of Fort Worth that is adding a Network Engineer to their team. This role will be responsible for network projects, supporting security efforts and ensuring high availability across corporate and field environments. </p><p><br></p><p><strong>POSITION: NETWORK ENGINEER</strong></p><p><strong>LOCATION: AZLE, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT </strong></p><p><strong>SALARY: $100K - $110K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Lead network projects </li><li>Develop network diagrams and IP address plans</li><li>Perform advanced troubleshooting</li><li>Manage and maintain network devices such as switches, routers, load balancers, firewalls, wireless controllers</li><li>Coordinate with internal operational teams and vendors to ensure high availability and reliability for critical field systems.</li><li>Maintain system documentation and compliance records</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are looking for a skilled Contracts Administrator to join our team in Carrollton, Texas. In this role, you will provide critical support to the Legal department by managing and reviewing contracts related to construction, leases, and purchasing. The ideal candidate will possess exceptional analytical abilities and communication skills, ensuring the company’s interests are protected throughout the procurement and negotiation processes.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate closely with business leaders in a fast-paced environment to support all stages of contract procurement and negotiation.</p><p>• Analyze, revise, and redline various types of contracts, including construction agreements, change orders, service contracts, and vendor/supplier agreements, to mitigate risks and ensure compliance.</p><p>• Maintain and update standard contract templates to align with company protocols and industry best practices.</p><p>• Identify and address potential compliance, liability, or exposure issues within contracts to safeguard company interests.</p><p>• Ensure contracts are reviewed and finalized efficiently while meeting client expectations.</p><p>• Interpret technical documentation to verify the inclusion of required terms and conditions and highlight any problematic clauses.</p><p>• Provide expert guidance on contractual obligations and implications to internal stakeholders.</p><p>• Develop strategies for effective negotiation to achieve favorable terms for the company.</p><p>• Support continuous improvement initiatives within the contracting process to enhance efficiency and accuracy.</p><p>One day or day one. It's your choice! For confidential consideration, email your resume directly to:</p><p>rosemarie.jones< at >roberthalf.< com ></p>
Position Overview: We are seeking an experienced and detail-oriented Accounts Receivable Manager to oversee and optimize the full accounts receivable (AR) cycle for a dynamic and high-volume environment. This role includes managing a team of 7 direct reports and overseeing a monthly portfolio of $150M+, encompassing AR operations such as credit assessments, lien processing, collections, and reporting. The ideal candidate will have strong leadership skills, a thorough understanding of accounts receivable processes, and the ability to drive efficiency and strategic decision-making within the team. <br> Responsibilities: Supervise, mentor, and guide a team of 7 AR specialists, fostering a culture of collaboration, accountability, and detail oriented growth. Conduct performance evaluations, set individual and team goals, and provide training opportunities to enhance skillsets. Facilitate cross-functional communication and collaboration with other departments as needed. Manage the end-to-end AR cycle, including invoicing, collections, credit assessments, and lien processing, while ensuring compliance with company policies and legal requirements. Oversee a monthly AR portfolio exceeding $150M, ensuring timely collections and accurate reporting. Monitor overdue accounts and recommend strategies to recover outstanding balances while maintaining customer relationships. Establish and review credit policies, procedures, and limits in alignment with business objectives and client risk profiles. Analyze and mitigate potential financial risks associated with the AR portfolio. Collaborate with the Credit and Collections team to ensure effective management of client accounts. Prepare and present detailed AR performance reports, including aging analysis, cash flow forecasts, and KPIs, to senior management on a monthly basis. Identify trends and areas for improvement within the AR cycle and implement solutions to optimize efficiency. Build and implement strategies to streamline AR processes, improving accuracy and operational productivity. Ensure effective use of corporate technology tools and systems for AR processes, adhering to corporate technology standards. Ensure compliance with all applicable laws, regulations, and company standards related to credit, collections, and lien processing. Oversee the preparation and filing of liens and ensure proper handling and resolution.
We are looking for a highly skilled Tax Manager to join our detail-oriented services team in Carrollton, Texas. This role is ideal for an experienced tax expert who thrives in a dynamic environment and is passionate about delivering exceptional client service. As a key leader in the firm, you will oversee tax compliance, planning, and team management while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Manage the preparation and review of tax returns for corporations, partnerships, nonprofits, and individuals, ensuring accuracy and compliance.<br>• Develop and implement effective tax planning strategies to help clients minimize liabilities and optimize their financial outcomes.<br>• Lead and mentor a team of tax experts, fostering growth and promoting a culture of continuous improvement.<br>• Stay updated on changes in tax laws and regulations, ensuring the firm and clients remain compliant with all requirements.<br>• Identify and address tax-related risks by establishing robust controls and review processes.<br>• Participate in business development efforts, including networking and relationship-building with potential clients and industry professionals.<br>• Provide guidance on entity formation and tax implications for new business ventures.<br>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax to streamline processes and improve efficiency.
