3 results for Call Center Manager in Plano, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service. Responsibilities: • Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details. • Assist in setting up new customer accounts and ensuring all necessary documentation is completed. • Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships. • Process customer orders accurately in the system and coordinate with internal departments as needed. • Review expedited orders to ensure compliance with company guidelines before approval. • Provide required documentation, including specification sheets, drawings, and certifications. • Update and manage data across multiple customer portals to ensure accurate records. • Upload essential documents such as order confirmations and shipping details to relevant systems. • Monitor data quality and address discrepancies to prevent downstream issues.
2026-03-09T00:00:00Z

Maintenance Manager

Fort Worth, TX
onsite
Permanent
110000 - 125000 USD / Yearly
We are looking for an experienced Maintenance Manager to oversee facility and production equipment operations for a manufacturing site in Fort Worth, Texas. In this role, you will lead maintenance planning, ensure equipment reliability, and foster a culture of continuous improvement. The ideal candidate will possess strong technical skills, leadership abilities, and a commitment to safety and compliance. Responsibilities: • Manage and maintain production equipment and facility infrastructure to ensure smooth operations. • Plan, schedule, and oversee daily, weekly, and monthly maintenance activities, ensuring timely task completion. • Diagnose and resolve mechanical and electrical issues, conducting root cause analysis and implementing solutions. • Train and lead maintenance team members in continuous improvement practices and reliability tools. • Perform facility maintenance tasks, such as replacing air filters or repairing door handles. • Develop recommendations for equipment upgrades, repairs, and installations to enhance efficiency. • Ensure compliance with safety regulations, environmental standards, and quality control measures during maintenance activities. • Oversee preventative and predictive maintenance programs, auditing tasks for thoroughness and quality. • Collaborate with mechanics to execute approved maintenance projects, managing resources effectively. • Maintain a safe and organized work environment, adhering to Good Manufacturing Practices (GMPs).
2026-03-06T00:00:00Z

Order Management Supervisor / Customer Operations Supervisor

Fort Worth, TX
onsite
Permanent
75000 - 90000 USD / Yearly
Order Management Supervisor / Customer Operations SupervisorFort Worth, TX – Full-Time Direct HireLead the charge in a thriving Fort Worth company where your leadership turns orders into happy customers and keeps the business humming! We're hiring a motivated Order Management Supervisor to guide our customer operations team in a fast-moving distribution world.Your Impact: Lead and grow a strong team: hire, train, coach, set goals, give feedback, manage performance, and build a customer-first vibe that hits every KPI.Run the full order-to-cash process: handle order entry, fulfillment, invoicing, 3PL logistics coordination, returns/RMAs, credits, claims, and international orders with precision.Drive better every day: update SOPs, lead continuous improvement, ensure audit readiness, and partner with Finance, IT, Logistics, and Quality to solve issues quickly.Use reporting and system expertise to spot trends, forecast demand, and streamline operations for maximum efficiency. You Bring: 3–5+ years supervising customer service or operations teams, with strong order management and wholesale/distributor experience.Positive leadership style: great communicator, detail-oriented problem-solver who builds relationships and prioritizes customers.High school diploma required; degree preferred. Why Join? Direct hire, competitive salary, excellent benefits, and real career growth in a supportive, expanding company. Your work will directly shape customer success—make a difference here!Knowledge of ERP, EDI, CRM, or reporting tools Email Joe.Faradie at roberthalf com - this is the best way to apply
2026-03-11T00:00:00Z