We are looking for a Customer Service Representative to support a fast-paced operation in Texas. This contract opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and working closely with both office and warehouse teams. You will contribute to the coordination of product shipments and customer orders in a lively manufacturing and distribution environment.<br><br>Responsibilities:<br>• Enter customer orders and shipment details into internal systems with a high level of accuracy.<br>• Respond to customer questions regarding orders, delivery status, and product-related requests in a clear and helpful manner.<br>• Coordinate with warehouse personnel and office staff to help ensure timely processing and shipment of products.<br>• Monitor order activity and follow up on discrepancies, delays, or documentation issues to keep transactions on track.<br>• Communicate updates clearly across teams to support smooth daily operations between the office and shipping floor.<br>• Review records for completeness and maintain organized customer and order information.<br>• Assist with resolving service concerns by identifying issues quickly and helping move solutions forward.
We are looking for a Customer Service Representative to support customers in Plano, Texas within a manufacturing environment. This Long-term Contract opportunity is ideal for someone who enjoys managing orders, responding to service-related questions, and keeping customers informed throughout the fulfillment process. The position focuses on delivering timely support, maintaining accurate records, and coordinating with internal teams to help resolve issues efficiently.<br><br>Responsibilities:<br>• Manage incoming replacement part and equipment orders from entry through final processing, ensuring all details are accurate and complete.<br>• Review stock levels and confirm product availability so customers receive clear expectations on fulfillment timelines.<br>• Work directly with customers to schedule shipment timing and communicate any changes that may affect delivery plans.<br>• Provide prompt updates on order progress, service activity, and request status through inbound and outbound customer communication.<br>• Respond to customer questions related to warranties, invoice details, repair progress, and availability of parts or services.<br>• Direct technical concerns to engineering or field service specialists when issues require advanced product or repair support.<br>• Open, document, and monitor customer service cases to ensure each request is followed through to completion within required service commitments.<br>• Maintain accurate customer information, update company records, prepare service-related reports, and process warranty claims and return requests.
Client Solutions Manager (Business Development)<br>Overview<br>Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts.<br>Key Responsibilities<br>New Business Development<br><br>Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations.<br>Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events.<br>Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders.<br>Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities.<br>Create and execute territory plans to consistently exceed sales and revenue goals.<br><br>Relationship & Account Growth<br><br>Convert new client wins into long-term strategic partnerships.<br>Expand existing accounts through cross-selling and consultative solution discussions.<br>Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions.<br>Maintain strong client relationships to uncover additional opportunities and drive ongoing growth.<br><br>What Success Looks Like<br><br>Consistently acquires new logos and develops new business opportunities.<br>Builds strong executive-level relationships and earns trusted advisor status.<br>Demonstrates a hunter mentality with a passion for prospecting and business development.<br>Thinks strategically, acts consultatively, and focuses on long-term account growth.<br>Thrives in a competitive, goal-oriented environment and is motivated by performance and results.<br><br>Qualifications<br><br>3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience.<br>Proven success generating new business and exceeding revenue targets.<br>Strong prospecting and pipeline development skills.<br>Executive presence with the ability to engage and influence decision-makers.<br>Excellent communication, negotiation, and relationship-building abilities.<br>Self-motivated, competitive, and results-driven with a strong desire to win.
<p>We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.</p><p>• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.</p><p>• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.</p><p>• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.</p><p>• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.</p><p>• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.</p><p>• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.</p><p>• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.</p><p>• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.</p>