72 results in Plainfield, IN

Staff Accountant

Indianapolis, IN
onsite
Temporary
30 - 32 USD / Hourly
Position Summary The Staff Accountant supports the manufacturing accounting function by performing daily, weekly, and monthly financial activities related to inventory, cost accounting, production reporting, and general ledger maintenance. This role is critical in ensuring accuracy of financial data tied to plant operations and will work closely with production, supply chain, and finance leadership. Essential Duties & Responsibilities General Accounting & Close Activities Prepare and post journal entries, including inventory, WIP, cost allocations, and accruals. Support month-end and year-end close processes to ensure timely and accurate reporting. Maintain general ledger accuracy for all manufacturing-related accounts. Cost Accounting & Analysis Assist in maintaining standard costs, bill of materials (BOM) accuracy, and overhead allocations. Perform variance analysis for material, labor, and overhead differences. Provide financial reporting and insights to operations leadership. Inventory Control Perform inventory-related reconciliations, including raw materials, WIP, and finished goods. Participate in cycle counts and annual physical inventory; investigate discrepancies. Operational Support Partner with plant, supply chain, and production teams to support cost visibility and process improvements. Assist with budgeting and forecasting for operational cost centers. Compliance & Audit Ensure compliance with GAAP and internal control requirements. Prepare documentation for internal/external audits as needed.
2026-03-06T00:00:00Z

Staff Accountant

Indianapolis, IN
onsite
Permanent
55000 - 60000 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our team in Indianapolis, Indiana. This role requires a strong background in accounting, particularly in the non-profit sector, and a commitment to maintaining accurate financial records. The ideal candidate will bring expertise in donor gift entry, reconciliations, and journal entries, while demonstrating a proactive approach to problem-solving and collaboration. Responsibilities: • Record and manage donor gift entries with precision to ensure accurate tracking and reporting. • Perform reconciliations for accounts to verify data integrity and resolve discrepancies. • Process accounts payable transactions efficiently and in compliance with organizational guidelines. • Handle consolidation and intercompany accounting tasks to streamline financial operations. • Prepare and post journal entries to maintain the accuracy of the general ledger. • Collaborate with team members to ensure timely and accurate financial reporting. • Monitor and address sales tax compliance requirements and filings. • Assist with corporate tax return preparation, ensuring adherence to regulations. • Support non-profit accounting functions, including fund tracking and donor reporting. • Conduct regular audits of financial records to identify and correct errors.
2026-03-03T00:00:00Z

Accounting Office Admin

Indianapolis, IN
onsite
Permanent
50000 - 55000 USD / Yearly
We are looking for a detail-oriented Accounting Clerk to join our client's team in Indianapolis, Indiana. This role requires a proactive individual with strong organizational skills to manage accounts payable and receivable, process invoices, and oversee financial reporting. The ideal candidate will thrive in a busy office environment and demonstrate accuracy while handling confidential financial information. Responsibilities:• Process accounts payable and accounts receivable for a small business, including reviewing and entering invoices weekly.• Prepare and print checks for payment, ensuring timely processing of 25-30 checks per week.• Generate customer invoices through various web-based systems, adapting to new dashboards and completing necessary training.• Perform computerized and online deposits, maintaining accuracy and efficiency.• Audit job files by tracking progress and balances, ensuring all projects are invoiced correctly upon completion.• Verify the accuracy of all orders and address discrepancies as needed.• Create and maintain sales reports and spreadsheets to support business operations.• Balance accounts payable and receivable monthly and at year-end, ensuring financial records are up-to-date.• Manage postage machine operations and ensure checks are mailed promptly.
2026-03-02T00:00:00Z

Medical Payment Posting Specialist

Indianapolis, IN
onsite
Temporary
18 - 22 USD / Hourly
Join our team as a Medical Payment Posting Specialist and help ensure the accuracy and efficiency of healthcare revenue cycles for a leading organization. We’re seeking detail-oriented professionals with a passion for medical administrative excellence. Hours: Monday - Friday 8am - 5pm Key Responsibilities:<ul><li>Accurately post payments, adjustments, and denials from various insurance carriers and patients into the billing system.</li><li>Reconcile daily, weekly, and monthly posted payments to ensure all funds are correctly allocated.</li><li>Resolve payment discrepancies by researching and communicating with payer sources and internal billing/coding teams.</li><li>Review explanation of benefits (EOBs) and electronic remittance advice (ERA) documents for accuracy.</li><li>Assist with accounts receivable and identify trends in denials or delayed payments.</li><li>Maintain compliance with HIPAA and company policies regarding patient information.</li><li>Support other revenue cycle functions as needed to ensure overall team success.</li></ul>
2026-03-04T00:00:00Z

Medical Front Office Specialist

Indianapolis, IN
onsite
Temporary
18 - 22 USD / Hourly
Our growing medical group is seeking a Medical Front Desk Specialist who will be the welcoming face of our practice. This opportunity is perfect for candidates who thrive in fast-paced environments, enjoy solving challenges, and are committed to providing an exceptional experience for every patient. Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Primary responsibilities:<ul><li>Warmly greet and check in patients, ensuring a professional and positive first impression</li><li>Manage a high volume of phone calls, schedule appointments, and respond to patient inquiries efficiently</li><li>Coordinate patient registration, verify insurance, and confirm appointments</li><li>Keep patient records accurate and confidential at all times</li><li>Collaborate with clinical and support teams to facilitate smooth daily operations</li><li>Proactively resolve issues as they arise with effective solutions</li><li>Maintain an organized, welcoming, and compliant front office environment</li></ul>
2026-03-04T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary
18 - 22 USD / Hourly
We are seeking a Medical Customer Service Specialist to serve as the main point of contact for patients and healthcare providers. In this position, you will help ensure a positive experience for patients by answering inquiries, addressing concerns, verifying information, and supporting the routine operations of a medical office or healthcare setting. Schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m. Key Responsibilities:<ul><li>Deliver prompt, professional assistance to patients via phone, email, and in person</li><li>Manage patient registration, appointment scheduling, and insurance eligibility confirmation</li><li>Respond accurately to questions regarding billing, claims, and account matters</li><li>Maintain compliance with HIPAA regulations to safeguard patient information</li><li>Collaborate with clinical and administrative staff to coordinate patient services and communication</li><li>Document all interactions and track issues to ensure timely follow-up and resolution</li><li>Provide information to patients regarding office procedures, available services, and next steps</li></ul>
2026-03-04T00:00:00Z

Financial Analyst

Franklin, IN
onsite
Permanent
75000 - 90000 USD / Yearly
We are looking for a skilled Financial Analyst to join our manufacturing client's team just South of Indianapolis. This role focuses on supporting strategic financial planning, analysis, and reporting across various departments, including operations and sales. The ideal candidate will excel in data-driven decision-making, financial modeling, and forecasting, while contributing to process improvements and automation initiatives. Responsibilities:• Prepare financial statements and management discussion and analysis (MD&A) reports to support organizational reporting.• Collaborate with sales and commercial teams to manage pricing, analyze discount requests, and maintain price lists.• Partner with departmental leaders to drive key projects, initiatives, and ad-hoc analyses related to sales, margins, and SG&A expenses.• Develop and refine financial forecasts and models, including multi-scenario planning and quarterly/annual budgeting.• Conduct variance analysis and communicate actionable insights to senior management.• Provide financial guidance and build cross-functional collaboration with teams such as HR, Marketing, IT, and Supply Chain.• Analyze and enhance existing processes, identifying opportunities for improvement and supporting implementation of new procedures.• Maintain and analyze the cost accounting system, including production cost reports and inventory reconciliation.• Generate estimates for new and proposed product costs while monitoring manufacturing costs and cycle counts.• Assist in creating presentations for senior leadership and contribute to strategic planning efforts.
2026-03-10T00:00:00Z

Financial Analyst

Carmel, IN
onsite
Permanent
90000 - 100000 USD / Yearly
We are looking for a highly skilled Financial Analyst to join our team in Carmel, Indiana. This role offers an exciting opportunity to contribute to dynamic financial operations within the fintech industry. The ideal candidate will leverage their expertise in financial modeling, analysis, and data-driven decision-making to support organizational growth. Responsibilities: • Perform detailed financial analysis to evaluate key trends, variances, and business performance. • Develop and maintain financial models to support forecasting and strategic planning. • Conduct ad hoc financial analyses to address specific business inquiries and challenges. • Utilize data mining techniques to extract and analyze financial data for actionable insights. • Prepare and present reports that summarize financial findings to stakeholders. • Identify discrepancies through reconciliation processes and ensure data accuracy. • Collaborate with cross-functional teams to provide financial recommendations. • Monitor industry trends and provide insights to improve financial strategies. • Support budgeting and forecasting processes to align with organizational goals. • Conduct research to stay updated on best practices and market conditions.
2026-02-24T00:00:00Z

CFO

Indianapolis, IN
onsite
Permanent
210000 - 220000 USD / Yearly
We are looking for an experienced Director of Finance to lead the financial strategy and operations of our organization in Indianapolis, Indiana. The ideal candidate will have a strong background in construction accounting, financial planning, and multi-entity management. This role requires a strategic thinker who can drive budgeting and forecasting initiatives while ensuring compliance with US GAAP. Responsibilities:• Oversee all financial operations, including budgeting, forecasting, and financial reporting.• Manage month-end close processes to ensure accurate and timely financial statements.• Lead consolidation efforts across multiple entities to streamline financial performance.• Implement and maintain Acumatica systems to enhance financial workflows.• Develop and execute strategic financial plans to support organizational goals.• Ensure compliance with US GAAP standards and regulations.• Collaborate with senior leadership to align financial strategies with business objectives.• Monitor financial risks and provide recommendations to mitigate them.• Analyze financial data to identify trends and opportunities for growth.• Supervise the accounting team and provide mentorship to enhance productivity.
2026-03-06T00:00:00Z

Plant Controller

Columbus, IN
onsite
Permanent
125000 - 135000 USD / Yearly
We are looking for an experienced Plant Controller to oversee the financial and accounting operations of our manufacturing facilities. This role is integral to ensuring the accuracy, integrity, and strategic application of financial data while driving profitability and cost efficiency. The ideal candidate will collaborate closely with executive leadership and operations teams to support informed decision-making and long-term business goals. Responsibilities:• Develop, implement, and enhance accounting policies, procedures, and internal controls across multiple facilities.• Deliver insightful financial analysis to guide operational and strategic decisions.• Manage month-end, quarter-end, and year-end financial close processes with precision and timeliness.• Prepare and present comprehensive financial statements, management reports, and variance analyses.• Coordinate tax filings, audits, and regulatory compliance in partnership with external accountants.• Ensure adherence to all federal, state, and local tax requirements while maximizing financial benefits from incentives and credits.• Lead annual budgeting and forecasting efforts, collaborating with department heads to align financial goals.• Monitor budget performance, analyze variances, and propose actionable solutions to address discrepancies.• Support cost control initiatives aimed at improving cash flow and overall profitability.• Partner with leadership to align financial practices with company objectives and growth strategies.
2026-02-20T00:00:00Z

Logistics Clerk

Indianapolis, IN
onsite
Temporary
17 - 18 USD / Hourly
Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage. 1st Shift: Monday - Friday 6am - 2:30pm Responsibilities<ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul>
2026-03-04T00:00:00Z

Logistics Clerk

Indianapolis, IN
onsite
Temporary
17 - 18 USD / Hourly
Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage. Shift: Monday - Friday 2pm - 10:30pm with Rotating weekends Responsibilities<ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul>
2026-03-04T00:00:00Z

Logistics Clerk

Indianapolis, IN
onsite
Temporary
17 - 18 USD / Hourly
Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage. 3rd Shift: Monday - Friday 10pm - 6:30am Responsibilities<ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul>
2026-03-04T00:00:00Z

Medical Receptionist

Avon, IN
onsite
Contract / Temporary to Hire
18 - 19.5 USD / Hourly
We are seeking a Medical Receptionist to join our dynamic healthcare team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient front desk experience. Hours: Monday: 8:30 am – 5:30 pmTuesday: 7:30 am – 5:00 pmWednesday: 12:00 pm – 5:30 pmThursday: 8:00 am – 5:30 pmFriday: 7:30 am – 4:00 pm Key Responsibilities:<ul><li>Greet and assist patients and visitors, delivering a positive and empathetic experience.</li><li>Answer phones, schedule appointments, and manage the check-in/out process.</li><li>Verify patient information and insurance details; update records accurately.</li><li>Maintain the reception area, ensuring cleanliness and compliance with health protocols.</li><li>Collect payments, process billing information, and resolve basic patient inquiries.</li><li>Coordinate communication between patients, medical staff, and offices.</li><li>Adhere to patient confidentiality regulations and organizational policies.</li></ul>
2026-03-13T00:00:00Z

Systems Administrator

Indianapolis, IN
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Systems Administrator to join our team on a long-term contract basis in Indianapolis, Indiana. This role is essential for maintaining and optimizing our IT infrastructure in the chemicals manufacturing industry. You will be responsible for ensuring the seamless operation of systems, providing support, and implementing improvements to enhance performance and reliability. Responsibilities: • Manage and maintain Active Directory, ensuring proper configuration and security protocols. • Administer Microsoft Windows Server environments, overseeing updates, backups, and troubleshooting. • Provide support and expertise for Windows 10 and Windows 11 systems across the organization. • Collaborate with teams to deploy and manage Citrix technologies for efficient virtual desktop solutions. • Configure and oversee Dell Technologies hardware to ensure optimal performance. • Handle domain controllers, ensuring proper setup, monitoring, and issue resolution. • Monitor system performance, identify issues, and implement solutions to optimize operations. • Document processes and maintain system records for effective knowledge sharing and compliance. • Ensure adherence to IT policies and practices, including security measures. • Provide technical guidance and support to users, addressing system-related queries and issues.
2026-03-13T00:00:00Z

Bilingual Administrative Assistant

Indianapolis, IN
onsite
Temporary
18 - 18 USD / Hourly
We are looking for a dedicated Administrative Assistant to join a non-profit organization in Indianapolis, Indiana. This long-term contract position offers the opportunity to make a meaningful impact by supporting families and enhancing program collaboration. The ideal candidate will possess strong organizational skills and a passion for helping others thrive in a supportive environment. ***Must be fluent in Spanish*** Responsibilities:• Facilitate family engagement activities to create positive environments that support child development.• Assist families in identifying and achieving their self-determined goals and needs.• Coordinate services and maintain attendance records to ensure program efficiency.• Foster relationships and collaboration among families and within the program.• Manage recruitment, eligibility, selection, and enrollment processes.• Maintain accurate and timely documentation and reporting of program activities.• Respond to inquiries and provide assistance through inbound calls.• Perform administrative office tasks, including data entry and record management.• Collaborate with team members to support program enhancements and community outreach.• Utilize problem-solving skills to address family needs and challenges effectively.
2026-03-13T00:00:00Z

Full Charge Bookkeeper

Indianapolis, IN
onsite
Permanent
52000 - 62000 USD / Yearly
We are partnering with a leading organization to identify a motivated and detail‑oriented Full Charge Bookkeeper to join their onsite accounting team in Indianapolis. This role is ideal for candidates who excel in accuracy, organization, and possess a strong foundation in accounting principles. Key Responsibilities<ul><li>Support the preparation and maintenance of financial records, including general ledger entries, accounts payable, and accounts receivable.</li><li>Reconcile bank statements and benefit-related accounts to ensure accuracy and completeness.</li><li>Process and set up employee garnishments and interrogatories.</li><li>Maintain and update financial databases, records, and filing systems.</li><li>Respond promptly and professionally to inquiries from internal teams—such as Accounting and Payroll—as well as external clients and employees regarding items such as garnishments, HSA contributions, and 401(k) deductions.</li><li>Assist external auditors during annual audit activities.</li><li>Perform additional accounting tasks and provide support to the finance team as needed.</li></ul>
2026-03-13T00:00:00Z

Accounting Assistant

Columbus, IN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a detail-oriented Accounting Assistant to join our team in Columbus, Indiana. In this long-term contract position, you will play a vital role in supporting daily financial operations, ensuring accuracy and efficiency in accounting processes. This opportunity is ideal for someone with a strong background in accounts payable, accounts receivable, and financial software systems. Responsibilities: • Process accounts payable and accounts receivable transactions accurately and in a timely manner. • Manage billing functions, ensuring proper documentation and adherence to company policies. • Reconcile cash activity and maintain accurate financial records. • Utilize accounting software systems, including Great Plains, to support daily operations. • Prepare financial reports and summaries using Microsoft Excel. • Assist with payroll tasks and ADP-related financial services. • Collaborate with team members to streamline accounting functions and improve efficiency. • Maintain organized records of invoices, payments, and other financial documents. • Monitor and address discrepancies in financial data to ensure accuracy. • Provide administrative support for various accounting tasks as needed.
2026-03-13T00:00:00Z

Accounting Specialist

Indianapolis, IN
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Accounting Specialist to join our team on a Contract to permanent employment basis in Indianapolis, Indiana. In this role, you will play a key part in managing financial transactions, maintaining accurate records, and ensuring compliance with company policies. This position offers an excellent opportunity to contribute your expertise in accounting while growing within the organization. Responsibilities: • Process and manage accounts payable and accounts receivable transactions efficiently. • Perform account reconciliations to ensure accurate financial reporting. • Handle billing functions, including generating invoices and tracking payments. • Record and post journal entries to maintain correct financial data. • Manage payment posting and ensure proper allocation within company systems. • Review insurance and contract documents for financial accuracy and completeness. • Collaborate with team members to maintain organized and updated accounting files. • Ensure compliance with company policies and regulatory standards. • Support month-end and year-end close processes as needed.
2026-03-06T00:00:00Z

Accounts Payable

Indianapolis, IN
onsite
Temporary
23 - 25 USD / Hourly
We are seeking a dependable and detail-oriented Accounts Payable (AP) Specialist to join our team. This role is responsible for handling vendor invoices, processing payments, reconciling statements, and maintaining accurate financial records. The ideal candidate will have excellent organizational skills, strong attention to detail, and a good understanding of accounting procedures.
2026-03-06T00:00:00Z

Office Manager

Indianapolis, IN
onsite
Contract / Temporary to Hire
25.118 - 29.084 USD / Hourly
We are looking for a skilled Office Manager to oversee and manage front office operations in Indianapolis, Indiana. In this Contract to permanent position, you will collaborate closely with the team to ensure smooth administrative processes, maintain office efficiency, and support essential business functions. This role requires keen attention to detail, exceptional organizational skills, and the ability to balance multiple priorities effectively. Responsibilities: • Coordinate daily front office operations to ensure an attentive and efficient work environment. • Manage office supplies inventory, ensuring timely procurement and availability. • Assist in payroll management, including compliance and tax-related processes. • Utilize accounting and payroll software to support financial operations and reporting. • Support construction management and general contracting activities as needed. • Maintain communication with labor unions and ensure compliance with related regulations. • Handle accounts payable and accounts receivable tasks with accuracy and timeliness. • Prepare and present administrative reports while maintaining thorough documentation. • Manage inbound calls and provide excellent customer service. • Collaborate with team members to improve organizational processes and workflows.
2026-03-06T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-03-10T00:00:00Z

Sr. Auditor

Columbus, IN
onsite
Temporary
70 - 75 USD / Hourly
We are looking for a skilled Operations Auditor Consultant to join our team on a contract basis in Indianapolis, Indiana. In this role, you will conduct operational audits and evaluate compliance with Sarbanes-Oxley regulations, ensuring the accuracy and integrity of financial records. This position offers an opportunity to collaborate with other audit team members and occasionally work on-site at various locations; some remote options as well. The Operations Auditor evaluates company processes to ensure compliance, efficiency, and risk control. Key duties include:<ul><li>Conducting audits to assess adherence to policies and regulations</li><li>Reviewing internal controls and recommending improvements</li><li>Identifying workflow inefficiencies and areas for cost savings</li><li>Preparing audit reports and presenting findings to management</li><li>Collaborating with teams on corrective actions</li></ul>
2026-02-18T00:00:00Z

Office Manager/Scheduler

Indianapolis, IN
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a dedicated Scheduler to join our client's team in Indianapolis, Indiana. In this role, you will play a vital part by coordinating schedules, dispatching crews, and ensuring seamless communication between teams, managers, and customers. You will also oversee administrative tasks and help maintain operational efficiency while fostering strong relationships across all levels of the organization. Responsibilities:• Organize daily dispatch for installation teams, ensuring schedules are accurate and routes are optimized.• Adjust schedules promptly to accommodate last-minute changes or evolving project needs.• Respond to service calls and logistical updates throughout the day to ensure smooth operations.• Collaborate with branch managers to streamline workflows and support operational goals.• Address inquiries from installers regarding job details, schedules, and clarifications.• Resolve discrepancies related to invoices, work orders, or job documentation efficiently.• Communicate professionally with customers, project managers, and site managers to confirm job requirements and updates.• Prepare quotes and assist with pricing inquiries to support customer needs.• Maintain detailed records of schedules, job progress, and installation documentation.• Identify opportunities for process improvements to enhance team productivity and operational efficiency.
2026-02-12T00:00:00Z

Customer Service Supervisor

Franklin, IN
onsite
Permanent
60000 - 75000 USD / Yearly
We are looking for a dedicated Customer Service Supervisor to lead and support a team in delivering excellent service and ensuring operational efficiency. Based in Franklin, Indiana, this role requires a hands-on approach to overseeing order fulfillment processes and maintaining high customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to fostering a collaborative work environment. Responsibilities:• Supervise and guide a team of five customer service representatives, ensuring productivity and quality standards are met.• Oversee the complete order processing cycle, from entry to fulfillment, while identifying areas for improvement.• Address and resolve customer inquiries or complaints promptly, maintaining a high level of satisfaction.• Collaborate with internal departments to streamline communication and ensure seamless operations.• Monitor team performance and provide regular feedback to support skill development.• Implement strategies to enhance the efficiency of customer service processes and workflows.• Ensure compliance with company policies and industry standards in all customer service activities.• Prepare and analyze reports related to customer service metrics and team performance.• Participate in recruiting and training efforts to build a strong customer service team.• Act as a liaison between the team and management, facilitating clear communication and reporting.
2026-03-04T00:00:00Z