<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
<p>We are looking for an IT Manager to lead cybersecurity efforts and oversee critical aspects of information technology within our organization. This Contract-to-Permanent position is based in the Johnstown, Pennsylvania area, and offers an opportunity to work on cutting-edge technologies while ensuring the security and efficiency of networks, data systems, and software solutions. The ideal candidate will combine technical expertise with leadership skills to manage security protocols and support both internal teams and external clients.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive cybersecurity protocols, including intrusion detection and prevention systems, to safeguard organizational data and systems.</p><p>• Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements to firewalls, antivirus software, and other security measures.</p><p>• Provide training and guidance to employees and customers on security best practices, risk management, and incident response.</p><p>• Manage and oversee Horizon-specific technologies, including Amazon Server Administration, VMware, and cloud security solutions.</p><p>• Create, maintain, and execute the organization's Disaster Recovery Plan to ensure business continuity.</p><p>• Collaborate with internal teams and external vendors to address IT-related issues, including data access, programming modifications, and security violations.</p><p>• Monitor and update anti-virus systems to protect against emerging threats and ensure software is functioning effectively.</p><p>• Coordinate and schedule the implementation of data security protocols, ensuring compliance with industry standards and government regulations.</p><p>• Write and update policies and procedures related to IT security and emergency measures, conducting regular tests to ensure effectiveness.</p><p>• Conduct IT assessments for Horizon Software customers, maintaining and updating IT specifications and minimum requirements documentation.</p>
<p>Robert Half is seeking a talented <strong>Business Intelligence ETL Developer</strong> to join our team in Pittsburgh, Pennsylvania. This position supports the company’s data and business intelligence needs, ensuring stakeholders have the tools and information necessary for improved business processes. The successful candidate will play a critical role in the design, development, and implementation of robust data solutions within our enterprise data warehouse environment, while also offering ongoing technical support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Ensure <strong>data accuracy and availability</strong> by monitoring and supporting ETL processes from various data sources.</li><li>Develop a thorough understanding of <strong>current processes</strong> and identify key data dependencies.</li><li>Work collaboratively with team members to refine processes for improved <strong>data quality</strong> and <strong>system performance</strong>.</li><li>Manage the technical design, implementation, maintenance, and support of data warehouse systems.</li><li>Translate business needs into actionable designs, build solutions, and conduct testing.</li><li>Contribute to <strong>data design</strong>, database architecture, and the creation of scalable repositories.</li><li>Create and maintain technical documentation, including architecture diagrams, process flows, and prototypes.</li><li>Assist in testing new development tools and hardware/software upgrades.</li><li>Provide project progress updates to both teams and management.</li><li>Support the development of technical scopes and estimates for large, complex projects.</li><li>Collaborate with stakeholders to design <strong>end-to-end solutions</strong> that meet business requirements.</li><li>Partner with cross-functional teams to improve business processes and systems integration.</li></ul><p><br></p>
<p>We are looking for an experienced Systems Administrator to oversee and optimize our Office 365 and Microsoft Azure environments. This long-term contract position is based in the Pittsburgh, Pennsylvania area, and is integral to maintaining seamless operations and security within our organization. The role requires a proactive individual with strong technical expertise and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.</p><p>• Oversee user account management, licenses, and security groups through Azure Active Directory.</p><p>• Monitor system performance, diagnose issues, and implement solutions to ensure reliable service.</p><p>• Develop and enforce security policies such as conditional access and data loss prevention.</p><p>• Collaborate with IT teams to support onboarding processes, migrations, and feature rollouts.</p><p>• Create and maintain comprehensive documentation for system configurations and troubleshooting procedures.</p><p>• Stay up-to-date with Microsoft updates, technology roadmaps, and best practices.</p><p>• Automate administrative tasks using PowerShell scripting.</p><p>• Manage device configurations and compliance through Microsoft Endpoint Manager.</p>
We are looking for an experienced Support Project Manager/Lead to join our team in Pittsburgh, Pennsylvania. This Contract-to-permanent position offers an exciting opportunity to oversee IT projects, procurement, and operational management within a dynamic organization. The ideal candidate will possess strong leadership abilities and a demonstrated track record in project management, with a focus on delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Define project scope and objectives while engaging relevant stakeholders and ensuring technical feasibility.<br>• Develop and implement detailed project schedules, action plans, and procedures to drive project success.<br>• Lead and facilitate project meetings, ensuring clear communication across all teams.<br>• Manage project resources effectively, including personnel, tools, and budgets.<br>• Conduct risk assessments and implement mitigation strategies to address potential project challenges.<br>• Monitor project timelines and budgets, ensuring adherence to established targets.<br>• Identify and address issues promptly, escalating them when necessary to maintain project progress.<br>• Oversee IT procurement, billing functions, contract management, and license administration.<br>• Collaborate with firm practice areas to provide technology outreach and support.<br>• Administer firm policies and perform other related duties as assigned.
We are looking for a skilled Business Systems Analyst to join our team on a contract basis in Pittsburgh, Pennsylvania. In this role, you will play a key part in improving data integration processes and bridging gaps between existing systems and advanced reporting tools. Your expertise will be essential in ensuring data accuracy and accessibility as the organization prepares for future system upgrades.<br><br>Responsibilities:<br>• Analyze existing business systems and processes to identify areas for improvement in data integration and accessibility.<br>• Collaborate with stakeholders to gather requirements and develop effective solutions using business intelligence tools.<br>• Facilitate the transition between legacy systems and modern platforms, ensuring seamless integration and accurate data transfer.<br>• Develop detailed Business Requirement Documents (BRDs) to capture technical and functional needs.<br>• Utilize Power BI and other reporting tools to create insightful dashboards and visualizations.<br>• Implement agile methodologies to streamline project execution and enhance collaboration.<br>• Provide recommendations and strategies to optimize data workflows and reporting capabilities.<br>• Serve as a liaison between technical teams and business units to ensure alignment and understanding.<br>• Conduct regular assessments to monitor system performance and address any gaps or inefficiencies.
We are looking for a skilled Software Developer to join our team on a long-term contract basis in Pittsburgh, Pennsylvania. This role focuses on backend development, requiring expertise in C#, ASP.NET, JavaScript, and database management. The ideal candidate will be passionate about innovation and thrive in creating efficient, user-friendly applications while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Design, develop, and implement new features to enhance existing applications.<br>• Collaborate closely with cross-functional teams to define technical requirements and deliver solutions.<br>• Write clean, efficient, and maintainable code following industry best practices.<br>• Review and improve code quality through thorough debugging and testing.<br>• Optimize application performance to ensure smooth functionality.<br>• Troubleshoot and resolve issues in existing systems, ensuring backward compatibility.<br>• Gather and analyze user feedback to enhance application usability and functionality.<br>• Stay updated with emerging technologies and recommend their integration where beneficial.<br>• Participate in Agile Scrum processes, including planning, reviews, and retrospectives.
