<p>Join a mission-driven local non-profit organization as an IT & Desktop Support Specialist. In this contract role, you will play a critical part in maintaining and optimizing the organization’s technology infrastructure, supporting day-to-day operations, and ensuring seamless end-user experiences. This is an excellent opportunity for IT professionals passionate about community impact and hands-on technology work across servers, networking, security systems, and desktop support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deploy, configure, and maintain servers and infrastructure equipment.</li><li>Manage networking tasks, including IP addressing, subnetting, and cabling for new/existing setups.</li><li>Install, configure, and troubleshoot Microsoft Windows on desktops and laptops.</li><li>Address and resolve end user technical issues (hardware, software, connectivity).</li><li>Install, configure, and troubleshoot printers and multi-function devices.</li><li>Support video surveillance camera systems and door access control systems.</li><li>Provide troubleshooting and support for O365 productivity products (e.g., Outlook, Teams, SharePoint).</li><li>Deliver IT and desktop support services, including break/fix tasks and ticket handling through a help desk system.</li><li>Image and deploy PCs for staff and volunteers.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Saxonburg, Pennsylvania. In this role, you will provide technical support to end-users, handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from November through the end of January with the strong possibility of being extended. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve help desk tickets in a timely and efficient manner.</p><p>• Troubleshoot and diagnose technical issues related to Microsoft Windows 10 and other software.</p><p>• Perform Chromebook repairs and ensure devices are functioning properly.</p><p>• Provide support for printers, interactive TVs, and other hardware.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Assist with basic network troubleshooting and connectivity issues.</p><p>• Maintain detailed records of support requests and resolutions.</p><p>• Collaborate with team members to address recurring technical issues.</p><p>• Offer guidance and technical expertise to end-users as needed.</p>
<p>A Banking organization in the Oakland area is looking for a Bank Teller.</p><p><br></p><p>The role is temporary to hire.</p><p><br></p><p>Parking is not free but partial reimbursement will be paid</p><p><br></p><p>The role is 100% onsite.</p><p><br></p><p>The Bank Teller will be would be responsible for the following duties:</p><p><br></p><p>• Member Assistance: Process transactions, cash checks, open and maintain accounts, and handle loan and payment services.</p><p>• Account Management: Ensure accuracy in documentation, update member information, and address product or service issues.</p><p>• Operations Support: Process credit union forms, CDs, and daily mobile deposits; assist members from other credit unions via shared branching.</p><p>• Compliance & Security: Maintain confidentiality, adhere to regulatory requirements, and complete reports for suspicious or large currency transactions.</p><p>• Customer Interaction: Answer calls, return inquiries, and communicate professionally with members about discrepancies or services.</p><p>• End-of-Day Duties: Balance cash drawers, scan checks, organize receipts, and restock supplies.</p><p>• Team Support: Serve as backup for other branches, maintain a clean workspace, and assist in achieving credit union goals.</p><p>Qualifications:</p><p>• Strong customer service and communication skills.</p><p>• Familiarity with credit union products and services is preferred.</p><p>• Attention to detail and ability to handle confidential information responsibly.</p><p>Other Expectations:</p><p>• Attend seminars and stay updated on industry regulations.</p><p>• Uphold company procedures and support organizational decisions.</p><p>• Perform additional clerical or office duties as needed.</p><p><br></p><p>The hours for this position are Monday through Friday from 830am-430pm but are flexible.</p><p><br></p><p>If you are interested in being considered for this Bank Teller position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
We are looking for an experienced Support Engineer 4 to join our team in Moon Township, Pennsylvania. In this role, you will focus on ensuring operational efficiency by troubleshooting and resolving issues related to material handling systems, electrical automation, and controls. This is a long-term contract position that requires strong technical expertise and the ability to manage complex, multidisciplinary challenges while collaborating with various teams and stakeholders.<br><br>Responsibilities:<br>• Diagnose and troubleshoot issues in conveyor control systems and automation platforms, including programmable logic controllers (PLCs).<br>• Review system schematics and specifications to identify and resolve complex malfunctions using specialized software and testing tools.<br>• Coordinate with subject matter experts, vendors, and cross-functional teams to address and resolve multi-disciplinary problems.<br>• Ensure material handling systems remain operational to maximize efficiency and meet customer service expectations.<br>• Manage vendor relationships and oversee adherence to contractual commitments while leading project initiatives.<br>• Communicate effectively with field teams, business units, and all levels of management to ensure smooth operation and timely resolution of technical issues.<br>• Utilize advanced knowledge of integrated IT systems and ownership groups to support troubleshooting and system optimization.<br>• Implement solutions to improve equipment availability and operational processes, enhancing overall productivity.<br>• Apply project management skills to oversee technical projects and ensure successful completion.<br>• Maintain adaptability in a dynamic environment, balancing responsibilities across multiple disciplines.
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
<p>The Student Accounts Team looking to hire a temporary resource to come in and assist the director on a contract basis. </p><p><br></p><p>This role is responsible for the invoicing and collections for all students. Primary responsibilities of the Student Accounts Team include: </p><p><br></p><p>1) Compiling accurate invoices to all students prior to the start of the upcoming semester. </p><p>2) Collaborate with the students to ensure timely payments are received or develop a payment plan if needed. </p><p>3) Holding students accountable to their financial obligations by enforcing financial holds, registration cancellation, or sending past due accounts to collections.</p><p><br></p><p><strong>GENERAL DUTIES: </strong></p><p><strong> </strong></p><p>· Oversees the operation of student financial services, billings, receivables, collections, and cashiering.</p><p>· Supervises and leads the Student Accounts team with continual education and development.</p><p>· Responsible for the maintaining of all tuition and fees rates and the related student billings prior to the start of each semester.</p><p>· Monitors student accounts in credit balance and initiating refunds.</p><p>· Responsible for ensuring key system updates and website information changes are performed in a timely and accurate manner, including changes to the University’s billing and refund tables as well as content for the website.</p><p>· Ensures that Student Accounts complies with all Federal, State, and university regulations related to the privacy of student information.</p><p>· Assist students and answers inquiries (via in person, phone and e-mail) with an emphasis on quality customer service.</p><p>· Communicates and collaborate with the Offices of Financial Aid, Registrar, Residence Life and other departments around campus to enhance students overall financial and academic success, realizing that your contribution aids in student retention.</p><p>· Compile and complete journal entries when appropriate.</p><p>· Participate in annual Welcome Days and new student orientation for undergraduate, graduate and ESL programs to help explain billing, tuition and housing.</p><p>· Assist with any requests from the external auditors during the annual audit of the University.</p><p>· Serve as a backup for various responsibilities related to other members of the Student Accounts team.</p><p>· Performs other duties as requested.</p>
<p>Lead UKG Ready Pro Implementation Consultant</p><p><strong>Location:</strong> Pittsburgh, PA (Onsite/Hybrid)</p><p><strong>Engagement Type:</strong> Contract</p><p>Overview</p><p>We are seeking a <strong>Lead UKG Ready Pro Implementation Consultant</strong> for a contract engagement in the Pittsburgh, PA area. This role is a <strong>functional, business‑focused implementation position</strong> supporting HR and accounting operations—it is <strong>not an IT or technical systems role</strong>.</p><p>The ideal consultant brings deep, hands‑on experience leading <strong>UKG Ready Pro</strong> implementations and can partner closely with HR, payroll, benefits, and accounting stakeholders to ensure successful configuration and adoption of key modules.</p><p>Key Responsibilities</p><ul><li>Serve as the <strong>lead functional consultant</strong> for a UKG Ready Pro implementation</li><li>Own the <strong>setup, configuration, and implementation</strong> of:</li><li><strong>Affordable Care Act (ACA)</strong></li><li><strong>Performance Management</strong></li><li><strong>Recruitment</strong></li><li>Act as the primary subject matter expert for HR and accounting process alignment within UKG</li><li>Lead discovery sessions, gather business requirements, and translate them into system configurations</li><li>Guide stakeholders through testing, validation, and go‑live readiness</li><li>Provide best‑practice recommendations based on real‑world UKG Ready Pro experience</li><li>Support change management and user adoption from a business perspective</li></ul><p><br></p>
<p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $18- 20</p><p><br></p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p>REQUIREMENTS</p><p>Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. </p><p>Specific qualifications for the role include:</p><p>• Minimum 6 months of customer service experience</p><p>• Mechanical and mathematical aptitude</p><p>• Excellent telephone skills</p><p>• Ability and desire to learn new systems and processes quickly</p><p>• Strong computer skills, particularly Excel</p><p>• High school diploma or equivalent</p><p>• Valid driver's license and clean driving record (MVR)</p><p>• SAP / ERP experience, preferred</p><p>• Knowledge of industrial distribution products and hydraulics, preferred</p>
