<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
We are looking for a detail-oriented Billing Clerk to join our team in McMurray, Pennsylvania. This role is 100% onsite and offers an excellent opportunity for growth through a Contract to permanent arrangement. The position involves working across multiple departments to ensure accurate billing, data entry, and financial collections.<br><br>Responsibilities:<br>• Prepare and process billing statements for various departments with accuracy and efficiency.<br>• Perform data entry tasks related to earned income tax, real estate collections, and sewage billing.<br>• Collaborate with team members to ensure proper handling of billing-related inquiries and discrepancies.<br>• Maintain and update computerized billing systems to reflect current transactions.<br>• Generate reports and reconcile accounts to support financial documentation.<br>• Ensure compliance with established billing procedures and government regulations.<br>• Assist in resolving payment issues or disputes by communicating with customers or relevant parties.<br>• Organize and prioritize workload to meet deadlines in a fast-paced environment.<br>• Conduct routine audits of billing records to identify and correct errors.<br>• Contribute to process improvements to enhance billing operations.
<p>We are looking for a skilled HYBRID (3 days onsite, 2 days remote) Accounts Receivable Specialist to join our team in Coraopolis, Pennsylvania. This is a Contract-to-continuous position offering a blend of onsite and remote work, providing an excellent opportunity to showcase your expertise in managing financial transactions. The ideal candidate will have a strong background in accounts receivable processes and a commitment to accuracy and efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable activities, ensuring timely and accurate completion of transactions.</p><p>• Handle cash applications, applying payments to appropriate accounts with precision.</p><p>• Conduct commercial collections to resolve outstanding balances and maintain positive client relationships.</p><p>• Oversee billing functions, including invoice preparation and distribution.</p><p>• Monitor and reconcile daily cash activity to ensure accurate financial records.</p><p>• Collaborate with internal teams to address discrepancies and improve financial workflows.</p><p>• Generate and analyze reports related to accounts receivable and cash flow.</p><p>• Maintain compliance with company policies and financial regulations.</p>
<p>Job Description: Accounts Receivable / Accounting Support</p><p><br></p><p>Position Overview:</p><p>Our client in the manufacturing industry located in Cranberry, PA, is seeking a detail-oriented and proactive Accounts Receivable / Accounting Support professional to join their team. This temp-to-hire position is a great opportunity to grow within an organization backed by private equity, with potential for long-term career development.</p><p><br></p><p>Key Responsibilities:</p><p>• Manage accounts receivable processes, including invoicing and payment collections.</p><p>• Assist with general accounting and bookkeeping tasks as required.</p><p>• Perform collections duties, including contacting customers regarding overdue invoices and resolving payment issues.</p><p>• Collaborate with internal teams to reconcile accounts and ensure accurate reporting.</p><p>• Support month-end and year-end close processes as needed.</p><p><br></p><p>Qualifications and Attributes:</p><p>• Experience: 2–3 years of accounts receivable, accounting, or collections experience preferred.</p><p>• Collections Competency: Effective communication skills and comfort with making calls to follow up on delinquent accounts.</p><p>• Software Knowledge: Proficiency with Microsoft Office, including Excel, and accounting software applications </p><p>• Education: A degree in accounting or a related field preferred, but not mandatory.</p><p><br></p><p>Work Schedule:</p><p>• Full-time, onsite, Monday through Friday.</p><p>• Hours: 8:00 AM – 4:30 PM (30-minute unpaid lunch).</p><p><br></p><p>Work Environment and Attire:</p><p>• Onsite at the Cranberry, PA office.</p><p>• Business casual attire.</p><p><br></p><p>Training and Growth Opportunity:</p><p>• Comprehensive training provided to ensure success in the role.</p><p>• Potential for career growth within a company owned by private equity.</p><p><br></p><p>Industry:</p><p>• Manufacturing</p><p><br></p><p>If you are looking for a great opportunity to expand your accounting skill set and grow within an established organization, this position could be the perfect fit. If you are interested in being considered, you are encouraged to apply on the Robert Half website or by using the Robert Half app.</p>
