We are looking for a dedicated Customer Service Representative to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The role requires flexibility with work hours, including late nights and weekends, to meet the needs of our customers.<br><br>Responsibilities:<br>• Handle refund requests, disputes, payoff quotes, and account updates with accuracy and attention to detail.<br>• Resolve customer complaints by addressing concerns and providing timely solutions.<br>• Process stop payments and submit inquiries regarding credit card limit increases.<br>• Troubleshoot online banking issues such as password resets, mobile banking access, and bill payment concerns.<br>• Serve as a liaison between the branch and customers, ensuring seamless communication and resolution of service requests.<br>• Gather and relay customer feedback to enhance service quality and operational efficiency.<br>• Build strong relationships with customers through empathetic interaction and exceptional service.<br>• Perform additional duties and projects assigned by management to support team objectives.<br>• Work rotational weekend shifts and occasional holidays as required.
<p>We are seeking a friendly, reliable, and detail-oriented Retail Customer Service Representative in Sharpsburg, PA to join our team. The ideal candidate will assist customers with shipping, packaging, and a variety of business services while delivering outstanding service in a fast-paced retail environment. This would be a contract to hire job opportunity. Pay: $15-20 Hours: 40 hours a week, Monday - Friday. 8:30AM - 6PM. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>Greet and assist customers in person, by phone, and via email</p><p><br></p><p>Process shipments via FedEx, UPS, and freight carriers</p><p><br></p><p>Provide packaging services, including custom packaging for fragile and high-value items</p><p><br></p><p>Assist with notary, fingerprinting, and passport photo services</p><p><br></p><p>Handle mailbox rental setup and access (physical and virtual)</p><p><br></p><p>Process payments, print jobs, and other business services</p><p><br></p><p>Maintain store cleanliness and organize supplies and inventory</p><p><br></p><p>Learn and operate printing equipment as custom printing services expand</p><p><br></p><p>Ensure compliance with all shipping, notary, and identification verification protocols</p><p><br></p><p>Work collaboratively with a small team to meet customer needs efficiently</p><p><br></p><p>Requirements:</p><p><br></p><p>High school diploma or equivalent</p><p><br></p><p>Prior retail, shipping, or customer service experience preferred</p><p><br></p><p>Strong verbal and written communication skills</p><p><br></p><p>Ability to multitask and remain organized under pressure</p><p><br></p><p>Basic computer skills (MS Office, email, web-based platforms)</p><p><br></p><p>Dependable and punctual with a professional attitude</p><p><br></p><p>Willingness to learn new systems and services</p><p><br></p><p>Notary Public certification or willingness to obtain (preferred)</p><p><br></p><p>Ability to lift packages up to 25lbs</p>
<p>Our client is seeking a proactive and detail-oriented Customer Success Specialist to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p><br></p>
<p>Our client in Warrendale, PA is looking for a Customer Service/Inside Sales Representative to join their growing team. In this role, you will be responsible for building and maintaining customer relationships while driving sales growth through proactive customer engagement and expert product knowledge. It is fully onsite and a contract to hire, depending on experience, pay ranges from $22-$24. Hours are Monday through Thursday, 8:30 AM to 5:00 PM & Friday 7:30 AM to 4:00 PM. Background check and clearances required.</p><p><br></p><p>Key Responsibilities</p><p>* Handle incoming customer inquiries via phone and email, providing detailed product information, quotes, and order processing while maintaining our high standard of customer service excellence</p><p>* Develop and maintain strong relationships with existing customers while identifying new sales opportunities within assigned accounts</p><p>* Work closely with customers and our outside sale team to understand their safety equipment needs and recommend appropriate solutions from our product line</p><p>* Process orders accurately and efficiently while monitoring order status through delivery</p><p>* Collaborate with our warehouse team to ensure timely order fulfillment and resolve any shipping or delivery issues</p><p>* Partner with outside sales representatives to support customer needs, coordinate site visits, and ensure seamless customer service between field and inside sales teams</p><p>* Support outside sales team by providing product information, pricing updates, and inventory availability</p><p>* Maintain detailed customer records and update account information in our CRM system</p><p>* Stay current on industry safety regulations, product specifications, and new safety equipment innovations</p><p>* Assist in inventory management and product restocking recommendations</p><p><br></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management.<br><br>Responsibilities:<br>• Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination.<br>• Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments.<br>• Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches.<br>• Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed.<br>• Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks.<br>• Assist the accounting department in gathering customer payment remittance details to support portfolio activities.<br>• Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service.<br>• Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments.<br>• Support the department manager in devising strategies for utilizing third-party collection agencies when necessary.<br>• Perform additional duties as assigned to meet departmental and organizational goals.
We are looking for a detail-oriented Receptionist to join our team in Moon Township, Pennsylvania. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring smooth day-to-day operations. This position offers an excellent opportunity to showcase your organizational and communication skills while contributing to the success of a dynamic transport industry environment.<br><br>Responsibilities:<br>• Manage a multi-line phone system, directing calls to the appropriate departments and addressing inquiries promptly.<br>• Provide exceptional customer service to clients, visitors, and team members.<br>• Perform accurate and efficient data entry tasks to maintain updated records.<br>• Handle email correspondence professionally, ensuring timely responses and clear communication.<br>• Coordinate and schedule appointments while maintaining an organized calendar.<br>• Utilize Microsoft Excel, Outlook, and Word to complete administrative tasks and support office operations.<br>• Maintain and organize files and documents for easy accessibility and record-keeping.<br>• Foster positive interactions with clients and colleagues, utilizing strong interpersonal skills.<br>• Support daily office operations with a proactive and detail-oriented approach.
<p><strong><u>Position Title</u></strong><u>: </u>Medical Biller</p><p><br></p><p><strong><u>Overview: </u></strong>We are seeking a highly motivated and detail-oriented Medical Billing for an organization located near Mars, PA. This organization provides a wide range of senior care, health, and rehabilitation services. The ideal candidate will have expertise in billing and payment posting, ensuring accurate and timely processing of accounts receivable transactions. Your role will play a critical part in maintaining a smooth revenue cycle tor their diverse services, including senior living communities, home care, hospice, outpatient, and therapy services.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><strong>Billing:</strong></p><p>Generate and issue invoices for a wide range of care services, including senior living, skilled nursing, home care, and outpatient services.</p><p>Ensure compliance with service agreements, insurance policies, and applicable healthcare regulations.</p><p>Address billing discrepancies by coordinating with internal departments, including admissions and patient services.</p><p>Prepare and submit claims to insurance companies, Medicare, and Medicaid as applicable.</p><p><br></p><p><strong>Payment Posting:</strong></p><p>Accurately enter payments received (cash, checks, and electronic transfers) into the accounts receivable system.</p><p>Reconcile posted payments with bank statements and patient billing systems.</p><p>Manage and resolve unapplied payments or discrepancies to maintain accurate account balances.</p><p><br></p><p><strong>Revenue Cycle Management:</strong></p><p>Work collaboratively with other departments to monitor and manage the overall revenue cycle.</p><p>Track and follow up on outstanding payments or insurance claims to reduce accounts receivable aging.</p><p>Prepare reports on accounts receivable status, payment trends, and delinquent accounts for management review.</p><p><br></p><p><strong>Customer and Client Communication:</strong></p><p>Respond to patient or payer inquiries regarding invoices, payments, or account details with professionalism and clarity.</p><p>Serve as a point of contact for resolving disputes or escalations concerning billing errors or payment issues.</p><p><br></p><p><strong>Compliance</strong>:</p><p>Ensure billing and payment posting processes comply with industry standards, healthcare regulations (including HIPAA), and organizational policies.</p><p>Document procedures and maintain accurate, auditable records for all accounts receivable transactions.</p><p><br></p><p><strong><u>Location</u>: T</strong>his position is ONSITE and located in the Mars, PA area.</p><p><br></p><p><strong><u>Schedule</u>: </strong>The hours are Monday through Friday from 8:30am-5pm.</p><p><br></p><p><strong><u>Why is this role available? </u></strong>This organization recently had a tenured team member retire.</p><p><br></p><p><strong><u>How to Apply: </u></strong>Submit your updated resume on the Robert Half website or apply using the Robert Half App. After applying, please call 412-471-5946 to confirm your application was received.</p>
<p>Our client in West Mifflin is looking for a receptionist who will provide high level of customer service and communication face-to-face, via telephone, and email with internal and external stakeholders. It is a contract to hire role, pay is $18 - $19 hourly, dependent on experience, it is fully onsite, 7:30am - 4pm. Start date will be mid-August, and background check and clearances are required.</p><p><br></p><p>Job Qualifications:</p><p>● High school diploma or equivalent required; Associate degree preferred</p><p>● Minimum 3 years administrative support experience in a school setting preferred</p><p><br></p><p>Competencies</p><p>● Excellent interpersonal skills</p><p>● Familiarity with telephone and email etiquette</p><p>● High level of customer service competency</p><p>● Strong written and verbal communication skills; ability to effectively communicate and</p><p>coordinate actions with leadership team, clients and third party, vendors/contractors</p><p>● Strict adherence to confidentiality and ability to handle sensitive information</p><p>● Attention to detail</p><p>● Ability to perform multiple assignments without immediate supervision</p><p>● Time management and ability to prioritize tasks to meet deadlines</p><p>● Strong organizational skills</p><p>● Able to perform basic arithmetic and use basic numeric concepts to perform job tasks</p><p>● Commitment to problem solving, persistence, and innovation</p><p><br></p>
<p>Our client located in downtown Pittsburgh is hiring for a receptionist to start in the beginning of October . This is a 12-week onsite contract role with a schedule of Monday through Friday, 8:00 AM – 5:00 PM, including a 1-hour lunch break. The position offers a pay rate of $18-$20 an hour based off of experience.</p><p><br></p><p><br></p><p><strong>Job responsibilities</strong> would include ordering food, phones, conference rooms, scheduling communications.</p><p>• Answering firm telephone and greeting guests.</p><p>• Maintaining firm conference room calendar and assist in preparing and setting up conference rooms for internal meetings, conferences, and events.</p><p>• Entering time and submitting expenses for various attorneys and administrators.</p><p>• General secretarial duties, including drafting, copying, faxing, scanning and filing of incoming and outgoing correspondence and documents.</p><p>• Providing administrative support as needed including preparing correspondence, redacting documents, and preparing spreadsheets.</p><p><br></p>
<p>A downtown client is looking for a temporary payroll specialist with a chance of hire.</p><p><br></p><p>The payroll specialist is 100% onsite and parking is not included.</p><p><br></p><p>The Payroll Specialist duties to include: </p><p>• Process payroll and resolve payroll-related issues</p><p>• Support onboarding processes for new employees</p><p>• Manage leave of absence requests and FMLA administration</p><p>• Assist with year-end open enrollment activities</p><p>• Collaborate with payroll, finance, and HR teams to ensure accuracy and compliance</p><p><br></p><p>If you are interested in being considered for this Payroll Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
We are looking for a Closing Specialist to join our team in Pittsburgh, Pennsylvania, on a long-term contract basis. In this role, you will work closely with customers to prepare first and second mortgage loan closing packages, ensuring compliance with government regulations, lender guidelines, and insurance requirements. This position is ideal for professionals with expertise in title-related processes and a commitment to delivering accurate and timely results.<br><br>Responsibilities:<br>• Collaborate with clients to prepare Closing Disclosures (CD) and ALTA settlement statements.<br>• Review and analyze documents impacting final settlement figures, such as title commitments, real estate tax records, payoff demands, deeds, and other recordable documents.<br>• Calculate required fees and prepare initial and revised ALTA/CD requests as needed.<br>• Verify the accuracy of closing documents and ensure they are ready for execution.<br>• Perform final wire balancing to ensure accurate financial transactions.<br>• Manage work queues effectively to meet deadlines and capacity targets.<br>• Support team efforts to meet client scorecard goals and performance metrics.<br>• Escalate complex or problematic files to management for resolution.<br>• Comply with company policies, procedures, and mandatory training requirements.<br>• Maintain reliable attendance, including availability for overtime when necessary.
We are looking for a dedicated Title Clerk to join our team in Pittsburgh, Pennsylvania. In this long-term contract position, you will play a pivotal role in supporting the closing and settlement process, ensuring all necessary documents are prepared and reviewed accurately. This role offers an excellent opportunity to collaborate with various stakeholders and contribute to the efficient handling of title-related tasks in the mortgage industry.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes and pre-balancing.<br>• Monitor document queues and address required changes to initial documents promptly.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers regarding closing packages.<br>• Order updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues to ensure all closing coordinator functions are completed in a timely manner.<br>• Review and download loan documents, ensuring packages are fully prepared for delivery to notaries or attorneys.<br>• Track the status of outstanding packages and follow up as necessary.<br>• Provide support to the disbursement department and assist with funding conditions as needed.<br>• Generate, review, and deliver reports to customers while maintaining accuracy and timeliness.<br>• Adhere to company policies, procedures, and regulatory requirements, completing mandatory compliance training by specified deadlines.
Position Overview: Robert Half is seeking a highly skilled and experienced Wealth Management Tax Director to join our client’s organization. As a Tax Director specializing in wealth management, you will lead the development and execution of advanced tax strategies for high-net-worth individuals, families, and entities, ensuring compliance with relevant tax regulations while enhancing financial outcomes. You will function as a subject matter expert, providing leadership, mentorship, and strategic insights while collaborating with clients and internal teams to offer exceptional tax and wealth management services. Key Responsibilities: Tax Strategy Development and Implementation: Develop and execute comprehensive tax strategies for high-net-worth individuals and families, addressing complex financial, estate, and trust planning needs. Tax Compliance Oversight: Ensure accurate and timely preparation and filing of federal, state, and local tax returns while adhering to regulatory requirements. Client Relationship Management: Serve as a trusted advisor to clients, understanding their financial goals and proactively offering tailored tax solutions to enhance wealth preservation and transfer. Risk Management: Identify and mitigate tax-related risks, ensuring compliance with evolving tax codes and regulations while providing guidance on audits and disputes. Team Leadership: Manage and mentor a team of tax professionals, fostering knowledge sharing, skill development, and collaboration. Collaborative Planning: Partner with wealth advisors, financial planners, and legal professionals to deliver integrated and holistic financial strategies to clients. Market Insights: Stay up to date on industry trends, regulatory updates, and economic changes, translating insights into actionable recommendations for clients. Business Development: Cultivate relationships with prospects and referral partners to expand the firm’s client base and enhance brand visibility in wealth management.
