<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>Robert Half is hiring for a fully onsite Call Center Representative for a contract opportunity for up to 13 weeks in North Huntingdon/Irwin area. There is a possibility this could turn into a contract to hire opportunity, depending on the client. The hours for this position are M-F 8AM-4PM. Pay is based off of experience $15-$18 an hour. </p><p><br></p><p>Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Opportunities for hybrid schedule pending completion of full training.</p><p>Primary Responsibilities</p><p>• Customer service provided on phone, emails and / or chats</p><p>• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience</p><p>• Ability to learn and follow all customer service procedures and policies</p><p>• Utilize knowledge of tax types collected </p><p>• Utilize knowledge of municipalities and school districts for which the client collects taxes</p><p>• Ability to modify address changes and create new accounts in client’s applications</p><p>• Process credit card payments and / or ACH payments</p><p>• Ability to sufficiently memo the client’s applications</p><p>• Expand job knowledge and develop expertise to progress forward in job development</p><p><br></p><p>Secondary Responsibilities</p><p>• Demonstrated ability to listen and retain knowledge</p><p>• Ability to accurately and attentively complete detailed tasks</p><p>• Keep up to date regarding changes in daily responsibilities or job processes</p><p><br></p><p><br></p>
<p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $18- 20</p><p><br></p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p>REQUIREMENTS</p><p>Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. </p><p>Specific qualifications for the role include:</p><p>• Minimum 6 months of customer service experience</p><p>• Mechanical and mathematical aptitude</p><p>• Excellent telephone skills</p><p>• Ability and desire to learn new systems and processes quickly</p><p>• Strong computer skills, particularly Excel</p><p>• High school diploma or equivalent</p><p>• Valid driver's license and clean driving record (MVR)</p><p>• SAP / ERP experience, preferred</p><p>• Knowledge of industrial distribution products and hydraulics, preferred</p>
<p>Our client in Downtown Pittsburgh is in need of a contract Administrative Assistant. This is position is completely onsite and a contract opportunity till April. Hours are 7:45AM - 4PM, Pay depends on experience: $20-22. Clearances and background are required. </p><p><br></p><p>GENERAL DESCRIPTION:</p><p>● Oversee the daily operations of the school office, ensuring efficient, professional, and</p><p>student-centered administrative support.</p><p>● Provide high-level clerical and administrative support to the School Principal with</p><p>discretion, diplomacy, and strict adherence to confidentiality requirements.</p><p>● Serve as the primary point of contact for students, families, staff, vendors, visitors, and</p><p>job applicants, delivering responsive and professional customer service.</p><p>● Accurately enter, maintain, and manage data within the student information system and</p><p>other administrative platforms.</p><p>● Maintain compliance with all school policies, procedures, and professional standards as</p><p>outlined in the Staff Handbook and applicable regulations.</p><p>● Support a welcoming, organized, and compliant office environment that reflects the</p><p>school’s mission and values</p><p><br></p>
<p>Robert Half is hiring Appointment Setters/Sales Assistants for a leading client headquartered in Pittsburgh, PA for a remote opportunity, only residents from PA, FL, OH and DE. If you live in Pittsburgh, PA you are required to be hybrid and work partially onsite.</p><p><br></p><p>This is a full time position, possibility for contract to hire. They have a structured 60 day plan based off performance. Work schedule: Monday – Friday. Pay: $17. Pay changes after 60 days to $20. Must have previous sales experience.</p><p>1st week of training is 9AM -1PM/2PM EASTERN. After training you can schedule your hours between 8:30am – 6:30pm. </p><p>What We're Looking For:</p><p>We're seeking individuals who are reliable, eager to learn, and motivated to succeed in a fast-paced environment. If you're passionate about personal growth and enjoy speaking with high-level professionals, this could be a perfect fit.</p><p><br></p><p>What You’ll Do:</p><p>As an Appointment Setter, you’ll be the first point of contact between our clients and potential customers. You’ll play a key role in initiating long-term business relationships by:</p><p>• Scheduling qualified appointments with C-level executives and high-level decision-makers across a variety of industries</p><p>• Presenting client solutions in areas such as Employee Benefits, Property & Casualty, Executive Compensation, and IT</p><p>• Representing our clients professionally, positioning their unique value with confidence</p><p>• Using proprietary tools to manage lead information and follow-up communications</p><p>• Meeting and exceeding appointment quotas while maintaining high-quality standards</p>
We are looking for a dedicated Real Estate Associate to join our team in Moon Township, Pennsylvania. In this role, you will contribute to leasing industrial spaces, preparing financial analyses, and facilitating real estate transactions. This is a long-term contract position with travel flexibility required for up to two weeks per month.<br><br>Responsibilities:<br>• Coordinate leasing activities for industrial spaces, including conducting tours, issuing lease proposals, and preparing transaction reports.<br>• Act as the primary point of contact between clients and landlord representatives, ensuring seamless communication and accurate information exchange.<br>• Generate detailed financial analyses and budgets for lease transactions to support decision-making processes.<br>• Evaluate market feasibility for real estate transactions through research and data analysis.<br>• Perform administrative duties related to business operations, ensuring timely completion of tasks.<br>• Review and analyze lease agreements, licenses, and purchase contracts, providing thorough and accurate insights as needed.<br>• Adapt to client-specific internal processes and workflows to maintain operational efficiency.<br>• Meet deadlines and handle time-sensitive projects with attention to detail.<br>• Collaborate on surveys and reports to support strategic planning and decision-making.
<p>We’re looking for a detail-oriented General Office Clerk professional for tax season in White Oak, PA. Ideally our client is looking to start this candidate mid-end January. This will be a part-time contract position till mid- April. Hours are flexible and they are flexible 20-25 hours per week. Pay: $16-17. </p><p><br></p><p>The role focuses on scanning, verifying, and electronically filing tax-related documents (1040s, W2s, investment statements, etc.) while ensuring data accuracy. </p><p><br></p><p>Responsibilities:</p><p>Document Imaging: Scan and verify client paperwork.</p><p>Data Entry: Review and correct scanned data before entering it into tax software.</p><p>File Management: Electronically file scanned documents.</p><p>Qualifications:</p><p>Prior administrative or clerical experience (accounting/tax preferred).</p><p>Attention to detail and ability to verify data.</p><p>Familiarity with tax software (SurePrep, UltraTax, QuickBooks) is a plus.</p><p>Reliable and professional demeanor.</p><p><br></p><p>Dress Code: Business casual.</p>
