<p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
<p>Product Manager — Digital Banking & FinTech Platform</p><p><br></p><p><strong>About Us</strong></p><p> We’re a dynamic financial-services organization committed to delivering modern, secure, and seamless digital banking and payments solutions. Our technology-first approach supports clients across sectors — from small businesses to large corporations — enabling flexible banking, real-time payments, and integrated financial services.</p><p><br></p><p><strong>The Role</strong></p><p> As Product Manager for Digital Banking & FinTech, you will lead the roadmap, design, and delivery of next-generation banking products and services. You’ll work cross-functionally with engineering, security, compliance, operations, and business stakeholders to define features, prioritize work, and ensure high-quality launches. Your focus will be on delivering secure, scalable, and user-friendly products that support digital banking, payment processing, and blockchain-based or API-driven services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Define and own the product roadmap for digital banking and payment solutions (online account management, onboarding, digital disbursements, payment rails, APIs, etc.).</li><li>Work with engineering and architecture teams building services on a modern tech stack — including cloud infrastructure, front-end, back-end, APIs, and data analytics/BI tools.</li><li>Prioritize features based on business value, customer needs, regulatory requirements, and technical constraints.</li><li>Collaborate with cybersecurity and compliance to ensure products meet regulatory, privacy, and security standards (identity/access management, data protection, etc.).</li><li>Liaise with external vendors/partners and internal stakeholders to define integration requirements, vendor selection, and vendor-management processes.</li><li>Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.</li><li>Own product lifecycle — from requirements gathering through design, MVP development, testing, launch, and iteration.</li><li>Use data analytics / BI tools to track product usage, performance metrics, and customer behavior — drive data-driven improvements.</li><li>Act as liaison between business units, operations, engineering, and compliance teams to facilitate smooth delivery and rollout.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a highly experienced Principal Engineer to architect, develop, and enhance customer identity and access management (CIAM) capabilities across our digital platforms. This individual will serve as a technical expert responsible for building secure, scalable authentication and authorization services that support millions of customer interactions.</p><p>You will work closely with cybersecurity, software engineering, cloud, compliance, and product teams to design identity solutions that strengthen security, streamline access, and deliver an exceptional digital experience. This is a hands-on engineering role with significant influence over CIAM strategy, platform evolution, and engineering best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Architecture and Engineering Leadership</strong></p><ul><li>Design, build, and maintain CIAM services including authentication flows, MFA, single sign-on, identity federation, user directories, and secure session management.</li><li>Develop and optimize CIAM integrations across mobile apps, web applications, APIs, and cloud-native services.</li><li>Lead the technical architecture for identity platforms such as ForgeRock, Okta, Ping Identity, Auth0, Azure AD B2C, or custom-built identity services.</li><li>Create high-scale, high-availability authentication components using modern engineering practices and zero-trust design principles.</li></ul><p><strong>Secure Development and Implementation</strong></p><ul><li>Implement customer identity workflows following standards like OAuth2, OpenID Connect, SAML, JWT, SCIM, and FIDO-based authentication.</li><li>Build secure APIs and backend microservices supporting identity lifecycle, risk scoring, authorization policies, and fraud prevention controls.</li><li>Ensure CIAM solutions meet strict security, data protection, and regulatory requirements (NIST 800-63, PCI, FFIEC, SOX, internal cybersecurity frameworks).</li></ul><p><strong>Platform Optimization and Engineering Excellence</strong></p><ul><li>Conduct deep technical analysis on system performance, authentication telemetry, failure modes, fraud patterns, and user behavior to inform product and security enhancements.</li><li>Own CIAM release engineering, code quality, and CI/CD automation for identity services.</li><li>Troubleshoot and perform root-cause analysis for complex identity and authentication issues affecting customers or integrated applications.</li><li>Recommend new technologies, patterns, or architectural improvements to evolve CIAM capabilities.</li></ul><p><strong>Cross-Functional Technical Leadership</strong></p><ul><li>Collaborate with cybersecurity, cloud engineering, DevSecOps, fraud, compliance, and digital product teams to ensure secure and seamless identity experiences.</li><li>Provide engineering guidance during vendor evaluations, third-party integrations, and identity modernization initiatives.</li><li>Mentor engineers, analysts, and technical stakeholders to upskill the organization’s identity engineering capabilities.</li></ul>
<p>Responsibilities</p><p>Manage and maintain LAN, WAN, and wireless network environments.</p><p>Configure, install, and support Cisco switches, routers, and firewalls.</p><p>Administer Linux servers and manage Active Directory, Office 365, and Teams.</p><p>Oversee Unity Call Manager system.</p><p>Deploy and manage wireless systems, specifically Meraki and Ruckus.</p><p>Implement and maintain network failover and business continuity solutions.</p><p>Collaborate with the SOC to monitor EDR, MDR, NDR, and SIEM tools.</p><p>Develop and maintain incident response plans.</p><p>Research emerging technologies and security risks.</p><p>Document IT procedures and automate processes where possible.</p><p>Communicate technical concepts to technical and nontechnical stakeholders.</p><p>Lead troubleshooting and outage resolution efforts.</p><p>Safety Management System (SMS) Requirements</p><p>Support safety practices and compliance initiatives.</p><p>Report hazards, unsafe conditions, and incidents immediately.</p><p>Follow safety rules, FAA requirements, and PPE guidelines.</p><p>Job Specifications</p><p>Knowledge, Skills, and Abilities</p><p>Strong planning, organization, and priority management skills.</p><p>Ability to interpret technical documentation and apply best practices.</p><p>Excellent troubleshooting and communication skills.</p><p>Ability to manage multiple initiatives under changing priorities.</p><p>Ability to remain composed and effective during critical incidents.</p>
