We are looking for an experienced IT Director to oversee and manage the technology operations of our organization in Phoenix, Arizona. The ideal candidate will provide strategic leadership in IT infrastructure, ensuring optimal performance and security across all systems. This role demands a hands-on approach to problem-solving and a forward-thinking mindset to align technology solutions with business objectives.<br><br>Responsibilities:<br>• Direct and manage IT operations, ensuring seamless functionality and performance across all systems.<br>• Lead deskside support teams to address technical issues efficiently and maintain high user satisfaction.<br>• Oversee hardware deployments and ensure timely installation and configuration of computer systems.<br>• Implement and maintain robust backup technologies to protect organizational data.<br>• Manage and optimize Cisco technologies to enhance network performance and security.<br>• Develop and enforce IT policies and protocols to maintain compliance and operational efficiency.<br>• Collaborate with other departments to align IT strategies with business goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Research and recommend new technologies to improve business processes and IT capabilities.
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Phoenix, Arizona. In this role, you will manage and maintain critical systems, ensuring optimal performance and security across various technologies. The ideal candidate will excel at troubleshooting, system updates, and collaborating with team members to enhance system functionality.<br><br>Responsibilities:<br>• Administer and maintain Active Directory for seamless user and resource management.<br>• Manage Windows Server and Windows 10 systems to ensure reliability and security.<br>• Monitor and support Citrix environments for efficient application delivery.<br>• Utilize Dell Technologies to optimize hardware and software performance.<br>• Apply Linux expertise to maintain server environments and resolve technical issues.<br>• Implement Kubernetes solutions for container orchestration and scalability.<br>• Troubleshoot and resolve system-related problems to ensure minimal downtime.<br>• Conduct routine system updates and patches to enhance security and performance.<br>• Collaborate with cross-functional teams to align systems with organizational goals.<br>• Document system changes and configurations for future reference and compliance.
We are looking for a skilled Help Desk Analyst II to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for providing technical support and resolving IT-related issues to ensure seamless operations. This position offers an excellent opportunity to apply your expertise in troubleshooting and system support within a collaborative environment.<br><br>Responsibilities:<br>• Respond to and resolve technical support requests submitted via the service desk system.<br>• Troubleshoot and address issues related to Active Directory and Windows environments.<br>• Provide assistance with Windows 10 setup, maintenance, and problem resolution.<br>• Diagnose and solve basic IT-related problems to ensure uninterrupted workflow.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to improve support processes and enhance user satisfaction.<br>• Offer guidance and training to end-users to optimize their use of IT systems.<br>• Monitor and prioritize service tickets to ensure timely resolution.<br>• Escalate complex issues to higher-level support when necessary.<br>• Ensure adherence to company policies and standards in all IT support activities.
We are looking for an experienced Systems Administrator to oversee and optimize our IT infrastructure, with a focus on Linux systems and Kubernetes orchestration. This role is essential in ensuring the reliability, security, and scalability of production environments while enabling automation and supporting IT operations. The ideal candidate will have a strong background in Linux engineering, containerization, and infrastructure management.<br><br>Responsibilities:<br>• Configure, maintain, and secure Linux servers, both physical and virtual, to ensure optimal performance.<br>• Monitor system health, perform updates, and troubleshoot networking and performance issues.<br>• Implement security measures for Linux systems and Kubernetes clusters, addressing vulnerabilities and ensuring compliance.<br>• Develop automation scripts and tools using frameworks like Ansible or Terraform to streamline deployments and operations.<br>• Collaborate with development teams to enhance containerization workflows and deployment strategies.<br>• Manage Kubernetes clusters across cloud or on-premise environments, ensuring high availability and disaster recovery readiness.<br>• Administer network configurations, firewalls, and routing to support core IT operations.<br>• Document system architectures, procedures, and operational runbooks for seamless IT processes.<br>• Provide Tier 3 support for escalated infrastructure and system issues.<br>• Utilize tools such as Helm or Operators for managing application lifecycles within Kubernetes environments.
<p><strong>What You’ll Do:</strong></p><p> • Maintain and troubleshoot physical endpoints across factories, remote offices, and embedded machining equipment.</p><p> • Manage Windows Server fundamentals including Active Directory, Group Policy, and DNS.</p><p> • Administer and deploy systems across Debian, Windows, and MacOS environments.</p><p> • Configure and administer cloud and on-prem virtualization (QEMU/KVM, Kubernetes, EC2).</p><p> • Support and administer on-premises servers (HPE/Dell).</p><p> • Maintain and administer networking equipment (PANOS, JUNOS, AWS TGW).</p><p> • Manage RAID, data backup, and duplication processes.</p><p> • Deploy and support Data Loss Prevention technologies.</p><p> • Support both on-premises and cloud databases (MSSQL, Postgres).</p><p> • Collaborate with Cybersecurity on security requirements, documentation, and training.</p><p> • Document network configurations, procedures, and maintain device inventory across factories.</p><p> • Analyze performance and resolve bottlenecks and QoS issues.</p><p> • Provide Tier 3 technical support and work with vendors on complex issues.</p><p><br></p>
